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All Permissions Blocked! Virus scan, System restore, malware scan, all are off!

This is a discussion on All Permissions Blocked! Virus scan, System restore, malware scan, all are off! within the Resolved HJT Threads forums, part of the Tech Support Forum category. I'm fixing my aunt's computer and I just find this out that formatting the partition isn't going to work out


 
 
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Old 09-15-2009, 04:05 PM   #1
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I'm fixing my aunt's computer and I just find this out that formatting the partition isn't going to work out due to the fact that that they unfortunately lost all recovery cd's.... I do not wanna go through the trouble of special ordering them so I was wondering if anyone could help. So the problems with the computer are these: McAfee virus scan and all options are disabled, when I tried running Malwarebyte's it said that I have no permission and to contact the administrator, and when I try uninstalling something, it just says "cannot run plug in. please try again later" I'm starting to get frustarted because i scanned the HDD through another computer and it deleted all visible trojans and what now but it still has the same problems. Someone help!
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Old 09-18-2009, 01:26 PM   #2
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please bump
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Old 09-18-2009, 02:29 PM   #3
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Old 09-18-2009, 11:32 PM   #4
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here are the logs:


DDS (Ver_09-07-30.01) - NTFSx86
Run by Renata at 23:51:50.96 on Fri 09/18/2009
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.603 [GMT -5:00]

AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\wscntfy.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\MySoftware\MyInvoices\tracker.exe
C:\Program Files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iolo\System Mechanic Professional 6\PopupBlocker.exe
C:\DOCUME~1\Renata\LOCALS~1\Temp\taskmgr.exe
C:\DOCUME~1\Renata\LOCALS~1\Temp\taskmgr.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
E:\dds.scr
C:\WINDOWS\system32\wuauclt.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uDefault_Page_URL = https://www.google.com/ig/dell?hl=en&...us&ibd=1071205
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
BHO: blank - No File
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: blank: {bd56a320-23f2-42ad-f4e4-00aac39caa53} - blank
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: Dogpile Toolbar: {a057a204-bacc-4d26-889e-3db98de17499} - c:\progra~1\dogpil~1\DOGPIL~1.DLL
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [SMSystemAnalyzer] "c:\program files\iolo\system mechanic professional 6\SMSystemAnalyzer.exe"
uRun: [Aim6]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Gadu-Gadu] "c:\program files\gadu-gadu\gg.exe" /tray
uRun: [System Mechanic Popup Blocker] "c:\program files\iolo\system mechanic professional 6\PopupBlocker.exe"
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [Windows System Recover!] c:\docume~1\renata\locals~1\temp\taskmgr.exe
uRun: [WIndows Rescue Disk] c:\docume~1\renata\locals~1\temp\taskmgr.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [ISUSPM Startup] "c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe" -startup
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RegistryMechanic]
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [McENUI] "c:\progra~1\mcafee\mhn\McENUI.exe" /hide
mRun: [Tracker] "c:\program files\mysoftware\myinvoices\tracker.exe"
uPolicies-explorer: NoFolderOptions = 1 (0x1)
uPolicies-system: EnableProfileQuota = 1 (0x1)
uPolicies-system: DisableRegistryTools = 1 (0x1)
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: Dogpile Search - file://c:\documents and settings\renata\application data\dogpiletbar\SelectedContextSearch_Dogpile Search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Name-Space Handler: ftp\DLA.IEClickMon - {A5A08E80-B472-11D2-89D1-0080C8C12A3A} - c:\progra~1\iolo\common\lib\URLSTO~1.DLL
Name-Space Handler: http\DLA.IEClickMon - {A5A08E80-B472-11D2-89D1-0080C8C12A3A} - c:\progra~1\iolo\common\lib\URLSTO~1.DLL
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~2\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
STS: blank: {bd56a320-23f2-42ad-f4e4-00aac39caa53} - blank

================= FIREFOX ===================

FF - ProfilePath - c:\documents and settings\renata\application data\mozilla\firefox\profiles\dwjobyo5.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll

============= SERVICES / DRIVERS ===============

P2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2008-12-28 144704]
R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2008-12-28 207656]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-12-28 203280]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2008-12-28 358736]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-12-7 24652]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2008-12-28 605512]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2008-12-28 79240]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2008-12-28 35240]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-12-28 40488]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-12-28 34152]

============== File Associations ===============

JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1

=============== Created Last 30 ================

2009-09-14 19:12 <DIR> --d----- c:\program files\Viruz-V
2009-09-12 09:07 664 a------- c:\windows\system32\d3d9caps.dat
2009-09-08 15:08 153,088 -------- c:\windows\system32\dllcache\triedit.dll

==================== Find3M ====================

2009-08-16 03:18 25,600 a------- C:\jybmkssu.exe
2009-08-13 10:16 512,000 -------- c:\windows\system32\dllcache\jscript.dll
2009-08-05 04:01 204,800 a------- c:\windows\system32\mswebdvd.dll
2009-08-05 04:01 204,800 -------- c:\windows\system32\dllcache\mswebdvd.dll
2009-07-19 08:33 3,597,824 -------- c:\windows\system32\dllcache\mshtml.dll
2009-07-19 08:32 6,067,200 -------- c:\windows\system32\dllcache\ieframe.dll
2009-07-17 14:01 58,880 a------- c:\windows\system32\atl.dll
2009-07-17 14:01 58,880 -------- c:\windows\system32\dllcache\atl.dll
2009-07-13 23:43 10,841,088 a------- c:\windows\system32\dllcache\wmp.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\wmpdxm.dll
2009-07-13 23:43 286,208 a------- c:\windows\system32\dllcache\wmpdxm.dll
2009-07-10 08:27 1,315,328 -------- c:\windows\system32\dllcache\msoe.dll
2009-06-29 06:07 13,824 -------- c:\windows\system32\dllcache\ieudinit.exe
2009-06-29 06:07 70,656 -------- c:\windows\system32\dllcache\ie4uinit.exe
2009-06-29 03:35 634,632 -------- c:\windows\system32\dllcache\iexplore.exe
2009-06-29 03:33 2,452,872 -------- c:\windows\system32\dllcache\ieapfltr.dat
2009-06-29 03:33 161,792 -------- c:\windows\system32\dllcache\ieakui.dll
2009-06-25 03:25 730,112 a------- c:\windows\system32\lsasrv.dll
2009-06-25 03:25 301,568 a------- c:\windows\system32\kerberos.dll
2009-06-25 03:25 147,456 a------- c:\windows\system32\schannel.dll
2009-06-25 03:25 136,192 a------- c:\windows\system32\msv1_0.dll
2009-06-25 03:25 56,832 a------- c:\windows\system32\secur32.dll
2009-06-25 03:25 54,272 a------- c:\windows\system32\wdigest.dll
2009-06-25 03:25 730,112 -------- c:\windows\system32\dllcache\lsasrv.dll
2009-06-25 03:25 301,568 -------- c:\windows\system32\dllcache\kerberos.dll
2009-06-25 03:25 147,456 -------- c:\windows\system32\dllcache\schannel.dll
2009-06-25 03:25 136,192 -------- c:\windows\system32\dllcache\msv1_0.dll
2009-06-25 03:25 56,832 -------- c:\windows\system32\dllcache\secur32.dll
2009-06-25 03:25 54,272 -------- c:\windows\system32\dllcache\wdigest.dll
2009-06-24 06:18 92,928 -------- c:\windows\system32\dllcache\ksecdd.sys
2009-06-08 19:14 414 a------- c:\documents and settings\renata\application data\wklnhst.dat
2008-07-29 17:29 23 a------- c:\documents and settings\renata\jagex_runescape_preferences.dat

============= FINISH: 23:52:35.20 ===============
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Old 09-19-2009, 06:11 AM   #5
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Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate.

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Kindly follow my instructions and please do no fixing on your own or running of scanners unless requested by a helper.

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Old 09-19-2009, 03:44 PM   #6
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here's the ComboFix log:

ComboFix 09-09-18.02 - Renata 09/19/2009 17:30.2.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.531 [GMT -5:00]
Running from: c:\documents and settings\Renata\Desktop\ComboFix.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.

((((((((((((((((((((((((( Files Created from 2009-08-19 to 2009-09-19 )))))))))))))))))))))))))))))))
.

2009-09-19 18:04 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-09-19 18:04 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\dllcache\proquota.exe
2009-09-15 00:12 . 2009-09-15 00:12 -------- d-----w- c:\program files\Viruz-V
2009-09-12 14:07 . 2009-09-12 14:07 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-09-08 20:08 . 2009-06-21 21:44 153088 ------w- c:\windows\system32\dllcache\triedit.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-01 00:40 . 2008-12-29 03:25 -------- d-----w- c:\program files\World of Warcraft Trial
2009-08-29 01:12 . 2009-05-06 18:10 -------- d-----w- c:\program files\Coupons
2009-08-16 08:18 . 2009-08-16 08:18 25600 ----a-w- C:\jybmkssu.exe
2009-08-05 09:01 . 2004-08-10 18:51 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 21:45 . 2007-12-08 03:35 -------- d-----w- c:\program files\AIM6
2009-08-04 21:45 . 2009-08-04 21:45 -------- d-----w- c:\program files\Common Files\Software Update Utility
2009-08-04 21:44 . 2009-08-04 21:44 -------- d-----w- c:\program files\AIM Toolbar
2009-08-04 21:44 . 2009-08-04 21:44 -------- d-----w- c:\documents and settings\All Users\Application Data\AIM Toolbar
2009-08-04 21:44 . 2007-12-05 18:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint
2009-08-04 21:44 . 2009-08-04 21:44 -------- d-----w- c:\documents and settings\All Users\Application Data\acccore
2009-08-04 21:43 . 2007-12-05 18:56 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL
2009-07-17 19:01 . 2004-08-10 18:50 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 04:43 . 2004-08-10 18:51 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2004-08-10 18:51 827392 ------w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2004-08-10 18:51 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2004-08-10 18:50 17408 ----a-w- c:\windows\system32\corpol.dll
2009-06-25 08:25 . 2004-08-10 18:51 54272 ----a-w- c:\windows\system32\wdigest.dll
2009-06-25 08:25 . 2004-08-10 18:51 56832 ----a-w- c:\windows\system32\secur32.dll
2009-06-25 08:25 . 2004-08-10 18:51 147456 ----a-w- c:\windows\system32\schannel.dll
2009-06-25 08:25 . 2004-08-10 18:51 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-06-25 08:25 . 2004-08-10 18:51 730112 ----a-w- c:\windows\system32\lsasrv.dll
2009-06-25 08:25 . 2004-08-10 18:51 301568 ----a-w- c:\windows\system32\kerberos.dll
2009-06-24 11:18 . 2004-08-10 18:51 92928 ----a-w- c:\windows\system32\drivers\ksecdd.sys
.

------- Sigcheck -------

[7] 2008-04-14 . 6D4FEB43EE538FC5428CC7F0565AA656 . 56320 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\eventlog.dll
[7] 2004-08-04 . 82B24CB70E5944E6E34662205A2A5B78 . 55808 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\eventlog.dll

c:\windows\system32\eventlog.dll ... is missing !!
.
((((((((((((((((((((((((((((( [email protected]_18.07.52 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-12-07 22:12 . 2009-09-19 22:29 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2007-12-07 22:12 . 2009-09-13 21:38 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2007-12-07 22:12 . 2009-09-19 22:29 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2007-12-07 22:12 . 2009-09-13 21:38 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-09-19 22:29 . 2009-09-19 22:29 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2007-12-07 22:12 . 2009-09-13 21:38 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSystemAnalyzer"="c:\program files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe" [2006-12-20 557056]
"Gadu-Gadu"="c:\program files\Gadu-Gadu\gg.exe" [2008-03-20 2127296]
"System Mechanic Popup Blocker"="c:\program files\iolo\System Mechanic Professional 6\PopupBlocker.exe" [2006-12-20 752640]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-17 162584]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 221184]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-05 1838592]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2008-07-11 641208]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2008-06-13 1176808]
"Tracker"="c:\program files\MySoftware\MyInvoices\tracker.exe" [2006-07-21 126976]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2007-07-17 16132608]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0smrgdf c:\program files\iolo\System Mechanic Professional 6\

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Gadu-Gadu\\gg.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\IncrediMail\\bin\\ImApp.exe"=
"c:\\Program Files\\IncrediMail\\bin\\IncMail.exe"=
"c:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"=
"c:\\Program Files\\BitLord\\BitLord.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [12/28/2008 6:28 PM 203280]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [12/7/2007 10:36 PM 24652]
.
Contents of the 'Scheduled Tasks' folder

2009-09-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 22:57]

2009-08-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-12-28 00:10]

2009-08-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-12-28 00:10]
.
.
------- Supplementary Scan -------
.
IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
IE: Dogpile Search - file://c:\documents and settings\Renata\Application Data\DOGPILETBAR\SelectedContextSearch_Dogpile Search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
Name-Space Handler: ftp\DLA.IEClickMon - {A5A08E80-B472-11D2-89D1-0080C8C12A3A} - c:\progra~1\iolo\Common\Lib\URLSTO~1.DLL
Name-Space Handler: http\DLA.IEClickMon - {A5A08E80-B472-11D2-89D1-0080C8C12A3A} - c:\progra~1\iolo\Common\Lib\URLSTO~1.DLL
FF - ProfilePath - c:\documents and settings\Renata\Application Data\Mozilla\Firefox\Profiles\dwjobyo5.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.
.
------- File Associations -------
.
JSEFile=NOTEPAD.EXE %1
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, https://www.gmer.net
Rootkit scan 2009-09-19 17:34
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe,-101"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\Elevation]
"Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil10c.exe"

[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]
@Denied: (A 2) (Everyone)
@="IFlashBroker3"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"

[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'explorer.exe'(1248)
c:\windows\system32\WININET.dll
c:\program files\McAfee\SiteAdvisor\saHook.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\WPDShServiceObj.dll
c:\program files\Roxio\Drag-to-Disc\Shellex.dll
c:\windows\system32\DLAAPI_W.DLL
c:\windows\system32\CDRTC.DLL
c:\program files\Roxio\Drag-to-Disc\ShellRes.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
Completion time: 2009-09-19 17:37
ComboFix-quarantined-files.txt 2009-09-19 22:36
ComboFix2.txt 2009-09-19 18:11

Pre-Run: 198,509,834,240 bytes free
Post-Run: 198,420,058,112 bytes free

WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect

214 --- E O F --- 2009-09-19 17:53
PL_Jaxx is offline  
Old 09-19-2009, 05:46 PM   #7
Security Team
Moderator, Analyst
Rangemaster, TSF Academy
 
chemist's Avatar
 
Join Date: Oct 2007
Location: Georgia
Posts: 29,790
OS: XP/Win7/Win10



Hello PL_Jaxx.

Please go to: VirusTotal
  • On the page you'll find a Browse button.
  • Next to the Browse button you'll see a box to enter text.
  • Please copy/paste the following bolded text into the box:

    C:\jybmkssu.exe

  • Then click the Send File button just below.
  • This will scan the file. Please be patient.
  • If you get a message saying File has already been analysed: click Reanalyse file now
  • Once scanned, copy and paste the results in your next reply.
------------------------------------------------------
__________________
Our services are free, but you may contribute to the author of ComboFix via PayPal

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Microsoft MVP - Consumer Security 2014, 2015
chemist is offline  
Old 09-19-2009, 11:10 PM   #8
Guest
 
Join Date: Sep 2009
Posts: 20
OS:



VirusTotal resilts:

Antivirus Version Last Update Result
a-squared 4.5.0.24 2009.09.20 -
AhnLab-V3 5.0.0.2 2009.09.19 -
AntiVir 7.9.1.19 2009.09.18 -
Antiy-AVL 2.0.3.7 2009.09.18 -
Authentium 5.1.2.4 2009.09.19 -
Avast 4.8.1351.0 2009.09.19 -
AVG 8.5.0.412 2009.09.19 -
BitDefender 7.2 2009.09.20 -
CAT-QuickHeal 10.00 2009.09.19 -
ClamAV 0.94.1 2009.09.19 -
Comodo 2377 2009.09.20 -
DrWeb 5.0.0.12182 2009.09.20 -
eSafe 7.0.17.0 2009.09.17 -
eTrust-Vet 31.6.6746 2009.09.18 -
F-Prot 4.5.1.85 2009.09.19 -
F-Secure 8.0.14470.0 2009.09.20 -
Fortinet 3.120.0.0 2009.09.19 -
GData 19 2009.09.20 -
Ikarus T3.1.1.72.0 2009.09.20 -
Jiangmin 11.0.800 2009.09.20 -
K7AntiVirus 7.10.849 2009.09.19 -
Kaspersky 7.0.0.125 2009.09.20 -
McAfee 5746 2009.09.19 -
McAfee+Artemis 5746 2009.09.19 -
McAfee-GW-Edition 6.8.5 2009.09.18 -
Microsoft 1.5005 2009.09.20 -
NOD32 4441 2009.09.19 -
Norman 6.01.09 2009.09.18 W32/Smalltroj.dam
nProtect 2009.1.8.0 2009.09.20 -
Panda 10.0.2.2 2009.09.19 Suspicious file
PCTools 4.4.2.0 2009.09.19 -
Prevx 3.0 2009.09.20 -
Rising 21.47.60.00 2009.09.20 -
Sophos 4.45.0 2009.09.20 -
Sunbelt 3.2.1858.2 2009.09.19 -
Symantec 1.4.4.12 2009.09.20 -
TheHacker 6.5.0.2.012 2009.09.18 -
TrendMicro 8.950.0.1094 2009.09.18 -
VBA32 3.12.10.10 2009.09.20 -
ViRobot 2009.9.18.1943 2009.09.18 -
VirusBuster 4.6.5.0 2009.09.19 -
Additional information
File size: 25600 bytes
MD5...: 6163e54e24a12ec6ad1ee76f0b6f3e4b
SHA1..: 30adc10a91631eb6a9696adf91d57d4f101a2254
SHA256: 20e6699bf7f0c1538a5be323202168b9622df794e9d0c1b1d94a5d8f0e6fa264
ssdeep: 768:+XugHwxVmWb406huq5M44CIl6lBbWmU+4:wFwxVMhuxCuOsmT4
PEiD..: -
PEInfo: PE Structure information

( base data )
entrypointaddress.: 0x1000
timedatestamp.....: 0x48cfc008 (Tue Sep 16 14:17:44 2008)
machinetype.......: 0x14c (I386)

( 4 sections )
name viradd virsiz rawdsiz ntrpy md5
.text 0x1000 0x14000 0x13a00 6.38 3c0b3227d7caee5b30d6edb208f09952
.data 0x15000 0x8000 0xa00 0.00 d41d8cd98f00b204e9800998ecf8427e
.idata 0x1d000 0x2000 0x1200 0.00 d41d8cd98f00b204e9800998ecf8427e
.rsrc 0x1f000 0x4000 0x3c00 0.00 d41d8cd98f00b204e9800998ecf8427e

( 0 imports )

( 0 exports )
RDS...: NSRL Reference Data Set
-
pdfid.: -
trid..: WinRAR Self Extracting archive (98.7%)
Win32 Executable Watcom C++ (generic) (0.5%)
Generic Win/DOS Executable (0.3%)
DOS Executable Generic (0.3%)
VXD Driver (0.0%)
sigcheck:
publisher....: n/a
copyright....: n/a
product......: n/a
description..: n/a
original name: n/a
internal name: n/a
file version.: n/a
comments.....: n/a
signers......: -
signing date.: -
verified.....: Unsigned
PL_Jaxx is offline  
Old 09-20-2009, 08:52 AM   #9
Security Team
Moderator, Analyst
Rangemaster, TSF Academy
 
chemist's Avatar
 
Join Date: Oct 2007
Location: Georgia
Posts: 29,790
OS: XP/Win7/Win10



Hello again, PL_Jaxx.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Please uninstall the following via Start->(or My Computer)->Control Panel->Add or Remove Programs if it still exists:

Viewpoint Media Player<<This is considered foistware instead of malware since it is installed without users approval, but doesn't spy or do anything "bad". Please read here and here

------------------------------------------------------

Registry Mechanic

We do not recommend the use of registry cleaners. Our colleague miekiemoes has an excellent writeup here

We suggest uninstalling them via Add or Remove Programs in your Control Panel.

------------------------------------------------------

I see you have P2P software ( BitLord and LimeWire ) installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections. It may be contributing to your current situation. This page will give you further information.

Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.

References for the risk of these programs are here and here.

I would strongly recommend that you uninstall them, however that choice is up to you. If you choose to remove these programs, you can do so via Control Panel >> Add or Remove Programs.

------------------------------------------------------

Close any open browsers.

Disable your antivirus and antispyware applications, usually via a right-click on the System Tray icon. They may otherwise interfere with ComboFix.

Open Notepad and copy/paste all the text in the codebox below into Notepad:

Code:
File::
C:\jybmkssu.exe

FCopy::
c:\windows\ServicePackFiles\i386\eventlog.dll | c:\windows\system32\eventlog.dll

RegLock::
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{19114156-8E9A-4D4E-9EE9-17A0E48D3BBB}]
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{1D4C8A81-B7AC-460A-8C23-98713C41D6B3}]

Registry::
[HKEY_CLASSES_ROOT\JSEFile\Shell\Open\Command]
@=hex(2):25,53,79,73,74,65,6d,52,6f,6f,74,25,5c,53,79,73,74,65,6d,33,32,5c,57,\
  53,63,72,69,70,74,2e,65,78,65,20,22,25,31,22,20,25,2a,00

Folder::
c:\program files\Coupons
Save this Notepad file as CFScript.txt to your Desktop and then close the file.





Referring to the picture above, drag CFScript onto ComboFix

If you are prompted to update ComboFix and have an internet connection, please choose Yes

Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.

When finished, it shall produce a log for you. Please post that log, ComboFix.txt in your next reply.

------------------------------------------------------
__________________
Our services are free, but you may contribute to the author of ComboFix via PayPal

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chemist is offline  
Old 09-20-2009, 03:58 PM   #10
Guest
 
Join Date: Sep 2009
Posts: 20
OS:



Thanks, I've already told them not to install any P2P programs but they don't listen..... But the problem is, when I try to uninstall any programn it gives me an error: "Error, Can't initialize plug-ins directory. Please try again later"

Here os the ComboFix log:

ComboFix 09-09-18.02 - Renata 09/20/2009 17:50.3.2 - NTFSx86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1013.490 [GMT -5:00]
Running from: c:\documents and settings\Renata\Desktop\ComboFix.exe
Command switches used :: c:\documents and settings\Renata\Desktop\CFScript.txt
AV: McAfee VirusScan *On-access scanning disabled* (Outdated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

FILE ::
"C:\jybmkssu.exe"
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

C:\jybmkssu.exe
c:\program files\Coupons
c:\program files\Coupons\uninstall.exe
c:\program files\Coupons\Uninstall\uni1D.tmp
c:\program files\Coupons\Uninstall\Verdana_1.FON

.
--------------- FCopy ---------------

c:\windows\ServicePackFiles\i386\eventlog.dll --> c:\windows\system32\eventlog.dll
.
((((((((((((((((((((((((( Files Created from 2009-08-20 to 2009-09-20 )))))))))))))))))))))))))))))))
.

2009-09-20 22:50 . 2008-04-14 00:11 56320 ----a-w- c:\windows\system32\eventlog.dll
2009-09-20 22:50 . 2008-04-14 00:11 56320 ----a-w- c:\windows\system32\dllcache\eventlog.dll
2009-09-19 18:04 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\proquota.exe
2009-09-19 18:04 . 2008-04-14 00:12 50176 ----a-w- c:\windows\system32\dllcache\proquota.exe
2009-09-15 00:12 . 2009-09-15 00:12 -------- d-----w- c:\program files\Viruz-V
2009-09-12 14:07 . 2009-09-12 14:07 664 ----a-w- c:\windows\system32\d3d9caps.dat
2009-09-08 20:08 . 2009-06-21 21:44 153088 ------w- c:\windows\system32\dllcache\triedit.dll

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-09-01 00:40 . 2008-12-29 03:25 -------- d-----w- c:\program files\World of Warcraft Trial
2009-08-05 09:01 . 2004-08-10 18:51 204800 ----a-w- c:\windows\system32\mswebdvd.dll
2009-08-04 21:45 . 2007-12-08 03:35 -------- d-----w- c:\program files\AIM6
2009-08-04 21:45 . 2009-08-04 21:45 -------- d-----w- c:\program files\Common Files\Software Update Utility
2009-08-04 21:44 . 2009-08-04 21:44 -------- d-----w- c:\program files\AIM Toolbar
2009-08-04 21:44 . 2009-08-04 21:44 -------- d-----w- c:\documents and settings\All Users\Application Data\AIM Toolbar
2009-08-04 21:44 . 2007-12-05 18:57 -------- d-----w- c:\documents and settings\All Users\Application Data\Viewpoint
2009-08-04 21:44 . 2009-08-04 21:44 -------- d-----w- c:\documents and settings\All Users\Application Data\acccore
2009-08-04 21:43 . 2007-12-05 18:56 -------- d-----w- c:\documents and settings\All Users\Application Data\AOL
2009-07-17 19:01 . 2004-08-10 18:50 58880 ----a-w- c:\windows\system32\atl.dll
2009-07-14 04:43 . 2004-08-10 18:51 286208 ----a-w- c:\windows\system32\wmpdxm.dll
2009-06-29 16:12 . 2004-08-10 18:51 827392 ------w- c:\windows\system32\wininet.dll
2009-06-29 16:12 . 2004-08-10 18:51 78336 ----a-w- c:\windows\system32\ieencode.dll
2009-06-29 16:12 . 2004-08-10 18:50 17408 ----a-w- c:\windows\system32\corpol.dll
2009-06-25 08:25 . 2004-08-10 18:51 54272 ----a-w- c:\windows\system32\wdigest.dll
2009-06-25 08:25 . 2004-08-10 18:51 56832 ----a-w- c:\windows\system32\secur32.dll
2009-06-25 08:25 . 2004-08-10 18:51 147456 ----a-w- c:\windows\system32\schannel.dll
2009-06-25 08:25 . 2004-08-10 18:51 136192 ----a-w- c:\windows\system32\msv1_0.dll
2009-06-25 08:25 . 2004-08-10 18:51 730112 ----a-w- c:\windows\system32\lsasrv.dll
2009-06-25 08:25 . 2004-08-10 18:51 301568 ----a-w- c:\windows\system32\kerberos.dll
2009-06-24 11:18 . 2004-08-10 18:51 92928 ----a-w- c:\windows\system32\drivers\ksecdd.sys
.

((((((((((((((((((((((((((((( [email protected]_18.07.52 )))))))))))))))))))))))))))))))))))))))))
.
+ 2007-12-07 22:12 . 2009-09-20 22:45 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
- 2007-12-07 22:12 . 2009-09-13 21:38 32768 c:\windows\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\index.dat
+ 2007-12-07 22:12 . 2009-09-20 22:45 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
- 2007-12-07 22:12 . 2009-09-13 21:38 32768 c:\windows\system32\config\systemprofile\Local Settings\History\History.IE5\index.dat
+ 2009-09-19 22:29 . 2009-09-20 22:45 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
- 2007-12-07 22:12 . 2009-09-13 21:38 32768 c:\windows\system32\config\systemprofile\Cookies\index.dat
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SMSystemAnalyzer"="c:\program files\iolo\System Mechanic Professional 6\SMSystemAnalyzer.exe" [2006-12-20 557056]
"Gadu-Gadu"="c:\program files\Gadu-Gadu\gg.exe" [2008-03-20 2127296]
"System Mechanic Popup Blocker"="c:\program files\iolo\System Mechanic Professional 6\PopupBlocker.exe" [2006-12-20 752640]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-14 1695232]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2007-07-17 162584]
"ISUSPM Startup"="c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" [2006-10-03 221184]
"Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2007-12-05 1838592]
"RoxWatchTray"="c:\program files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe" [2006-11-05 221184]
"PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2006-10-20 118784]
"ISUSScheduler"="c:\program files\Common Files\InstallShield\UpdateService\issch.exe" [2006-10-03 81920]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2008-07-11 641208]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2008-06-13 1176808]
"Tracker"="c:\program files\MySoftware\MyInvoices\tracker.exe" [2006-07-21 126976]
"RTHDCPL"="RTHDCPL.EXE" - c:\windows\RTHDCPL.EXE [2007-07-17 16132608]

[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0smrgdf c:\program files\iolo\System Mechanic Professional 6\

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLDial.exe"=
"c:\\Program Files\\Common Files\\AOL\\ACS\\AOLacsd.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfccopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqDIA.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\America Online 9.0\\waol.exe"=
"c:\\Program Files\\Common Files\\AOL\\Loader\\aolload.exe"=
"c:\\Program Files\\LimeWire\\LimeWire.exe"=
"c:\\Program Files\\Gadu-Gadu\\gg.exe"=
"c:\\Program Files\\Yahoo!\\Yahoo! Music Jukebox\\YahooMusicEngine.exe"=
"c:\\Program Files\\AIM6\\aim6.exe"=
"c:\\Program Files\\IncrediMail\\bin\\ImApp.exe"=
"c:\\Program Files\\IncrediMail\\bin\\IncMail.exe"=
"c:\\Program Files\\IncrediMail\\bin\\ImpCnt.exe"=
"c:\\Program Files\\BitLord\\BitLord.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [12/28/2008 6:28 PM 203280]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\Viewpoint\Common\ViewpointService.exe [12/7/2007 10:36 PM 24652]
.
Contents of the 'Scheduled Tasks' folder

2009-09-04 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2007-08-29 22:57]

2009-08-15 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-12-28 00:10]

2009-08-01 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2008-12-28 00:10]
.
.
------- Supplementary Scan -------
.
IE: &AIM Toolbar Search - c:\documents and settings\All Users\Application Data\AIM Toolbar\ieToolbar\resources\en-US\local\search.html
IE: Dogpile Search - file://c:\documents and settings\Renata\Application Data\DOGPILETBAR\SelectedContextSearch_Dogpile Search.htm
IE: E&xport to Microsoft Excel - c:\progra~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
Name-Space Handler: ftp\DLA.IEClickMon - {A5A08E80-B472-11D2-89D1-0080C8C12A3A} - c:\progra~1\iolo\Common\Lib\URLSTO~1.DLL
Name-Space Handler: http\DLA.IEClickMon - {A5A08E80-B472-11D2-89D1-0080C8C12A3A} - c:\progra~1\iolo\Common\Lib\URLSTO~1.DLL
FF - ProfilePath - c:\documents and settings\Renata\Application Data\Mozilla\Firefox\Profiles\dwjobyo5.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - AIM Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files\McAfee\SiteAdvisor\components\McFFPlg.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava11.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava12.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava13.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava14.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJava32.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\Java\jre1.5.0_06\bin\NPOJI610.dll
FF - plugin: c:\program files\Mozilla Firefox\plugins\npViewpoint.dll
FF - plugin: c:\program files\Viewpoint\Viewpoint Experience Technology\npViewpoint.dll
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, https://www.gmer.net
Rootkit scan 2009-09-20 17:54
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
Completion time: 2009-09-20 17:55
ComboFix-quarantined-files.txt 2009-09-20 22:55
ComboFix2.txt 2009-09-19 22:37
ComboFix3.txt 2009-09-19 18:11

Pre-Run: 198,485,377,024 bytes free
Post-Run: 198,472,912,896 bytes free

179 --- E O F --- 2009-09-19 17:53
PL_Jaxx is offline  
Old 09-20-2009, 05:05 PM   #11
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Hello again, PL_Jaxx. It appears you didn't submit the file.

There should be a file named [4][email protected] with today's date, located here:

C:\QooBox\Quarantine\[4][email protected]

Please go to this site ==> https://www.bleepingcomputer.com/subm....php?channel=4

Using the 'Browse' button, navigate to C:\QooBox\Quarantine\[4][email protected]ip

Left-click the [4][email protected] file and click 'Open' then 'Send File'.

Please let me know if you successfully submitted the file. Thanks.

------------------------------------------------------

Please save this file to your desktop.
  • Go Start > Run and copy/paste the following command into the Run box and click OK:

    "%userprofile%\desktop\win32kdiag.exe" -f -r

  • When it's finished, there will be a log called Win32kDiag.txt on your desktop.
  • Please open it with Notepad and post the contents here.
------------------------------------------------------
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Old 09-20-2009, 06:40 PM   #12
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I did everything you asked me to do but I cannot find that file. It's not in the Quarantine folder.
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Old 09-20-2009, 07:05 PM   #13
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Please post Win32kDiag.txt in your next reply.

Did it say the file was submitted successfully?

Go to Start > Run and copy/paste the following into the Run box and click OK:

C:\QooBox\ComboFix-quarantined-files.txt

A text file should open. Please post the contents of that file in your next reply.

------------------------------------------------------
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Old 09-20-2009, 08:03 PM   #14
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I didn't submit anything because the file "[4][email protected]" isn't in the quarantine folder, but here is the other file you requested:

Win32KDiag.txt:

Running from: C:\Documents and Settings\Renata\desktop\win32kdiag.exe

Log file at : C:\Documents and Settings\Renata\Desktop\Win32kDiag.txt

Removing all found mount points.

Attempting to reset file permissions.

WARNING: Could not get backup privileges!

Searching 'C:\WINDOWS'...



Cannot access: C:\WINDOWS\system32\MRT.exe

Attempting to restore permissions of : C:\WINDOWS\system32\MRT.exe



Finished!



ComboFix-quarantined-files.txt:

2009-09-20 22:50:53 . 2008-04-14 00:11:53 56,320 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\system32\eventlog.dll.vir
2009-09-20 22:50:51 . 2009-09-21 02:47:13 0 ----a-w- C:\Qoobox\Quarantine\catchme.txt
2009-09-19 18:11:03 . 2009-09-19 18:11:03 104 ----a-w- C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-RegistryMechanic.reg.dat
2009-09-19 18:11:00 . 2009-09-19 18:11:00 91 ----a-w- C:\Qoobox\Quarantine\Registry_backups\HKCU-Run-Aim6.reg.dat
2009-09-19 18:02:22 . 2009-09-19 18:02:22 1,046 ----a-w- C:\Qoobox\Quarantine\Registry_backups\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226EE}.reg.dat
2009-09-19 18:02:22 . 2009-09-19 18:02:22 1,046 ----a-w- C:\Qoobox\Quarantine\Registry_backups\Legacy_{79007602-0CDB-4405-9DBF-1257BB3226ED}.reg.dat
2009-09-19 18:02:09 . 2009-09-21 02:49:52 5,010 ----a-w- C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2009-09-19 17:56:06 . 2009-09-21 02:46:12 306 ----a-w- C:\Qoobox\Quarantine\catchme.log
2009-08-16 08:18:56 . 2009-08-16 08:19:20 24,576 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\system32\tapi.nfo.vir
2009-08-16 08:18:25 . 2009-08-16 08:18:25 25,600 ----a-w- C:\Qoobox\Quarantine\C\jybmkssu.exe.vir
2009-06-16 22:03:24 . 2009-06-16 22:03:24 1,409 ----a-w- C:\Qoobox\Quarantine\C\Program Files\Coupons\Uninstall\Verdana_1.FON.vir
2009-06-15 23:58:33 . 2009-06-15 23:58:33 0 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\All Users\Application Data\91009996.ini.vir
2009-05-06 18:12:22 . 2009-05-06 18:12:22 426,617 ----a-w- C:\Qoobox\Quarantine\C\Program Files\Coupons\Uninstall\uni1D.tmp.vir
2009-05-06 18:10:38 . 2009-05-06 18:10:38 473,600 ----a-w- C:\Qoobox\Quarantine\C\Program Files\Coupons\uninstall.exe.vir
2009-03-08 03:59:52 . 2009-03-08 03:59:52 301,568 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\Installer\af6f83e.msi.vir
2008-11-27 03:10:35 . 2008-11-27 03:10:35 18,183,680 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\Installer\82776ab.msi.vir
2007-12-05 18:23:30 . 2007-07-17 01:48:40 69,632 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\ALCMTR.EXE.vir
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Old 09-21-2009, 04:20 AM   #15
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Hello again, PL_Jaxx. Please tell us how your system is behaving.

Please copy this page to Notepad and Save it to your Desktop in order to assist you when carrying out the following instructions.

Before beginning the fix, read this post completely. If there's anything that you do not understand, kindly ask your questions before proceeding.
Ensure that there aren't any opened browsers when you are carrying out the procedures below.

It is IMPORTANT that you don't miss a step & perform everything in the correct order/sequence.

------------------------------------------------------

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version Java components and update.
  • Download the latest version of Java Runtime Environment (JRE) 6 and Save it to your Desktop.
  • Scroll down to where it says Java Runtime Environment (JRE) 6 Update 16 The Java SE Runtime Environment (JRE) allows end-users to run Java applications.
  • Click the Download button to the right.
  • Select the Windows platform from the dropdown menu.
  • Read the License Agreement and then check the box that says: I agree to the Java SE Runtime Environment 6 with JavaFX License Agreement
  • Click Continue The page will refresh.
  • Click on the link to download Windows Offline Installation and Save the file to your Desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start(or My Computer) > Control Panel and double-click on Add or Remove Programs and remove all older versions of Java.
  • Click (highlight) any item with Java Runtime Environment (JRE, J2SE, Java(TM) SE or Java(TM) 6) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java version.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u16-windows-i586-p.exe to install the newest version.
  • After the install is complete, go back to your Control Panel(using Classic View) and click the Java icon. (looks like a coffee cup)
    • On the General tab, under Temporary Internet Files, click the Settings button.
    • Next, click on the Delete Files button.
    • There are two options in the window to clear the cache - Leave BOTH Checked
      • Applications and Applets
      • Trace and Log Files
    • Click OK on Delete Temporary Files Window.
      Note: This deletes ALL the Downloaded Applications and Applets from the CACHE
    • Click OK to leave the Temporary Files Window.
    • Click OK to leave the Java Control Panel.
    • Delete jre-6u16-windows-i586-p.exe from your desktop.
------------------------------------------------------

Please download ATF-Cleaner by Atribune and Save it to your Desktop.
  • Double-click ATF-Cleaner.exe to run the program.
  • Under Main choose: Select All
  • Click the Empty Selected button.
If you use Firefox browser
  • Click Firefox at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser
  • Click Opera at the top and choose: Select All
  • Click the Empty Selected button.
  • NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.

------------------------------------------------------

Please run this online scan to help look for remnants. Ensure your external and/or USB drives are inserted during the scan.

Establish an internet connection & perform an online scan at Kaspersky Online Scanner

Click Accept, when prompted to download and install the program files and database of malware definitions.
  • Click Run at any Security prompt.
  • The program will then begin downloading and installing and will also update the database.
  • Please be patient as this can take several minutes.
  • Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
  • Click View scan report at the bottom.
  • Click the Save Report As... button.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
**Note**

To optimize scanning time and produce a more sensible report for review:
  • Close any open programs.
  • Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.

------------------------------------------------------

Please post the following in your next reply:

Kaspersky report
report on system behavior
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Old 09-21-2009, 10:40 PM   #16
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Here's the log for Kaspersky:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, September 22, 2009
Operating system: Microsoft Windows XP Home Edition Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, September 22, 2009 06:04:08
Records in database: 2868285
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 63799
Threats found: 0
Infected objects found: 0
Suspicious objects found: 0
Scan duration: 01:12:53

No threats found. Scanned area is clean.

Selected area has been scanned.
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Old 09-22-2009, 04:49 AM   #17
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Are you still having trouble uninstalling BitLord and LimeWire?

Try Start > All Programs > LimeWire > Uninstall

Do you still get the same error?
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Old 09-22-2009, 06:17 AM   #18
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Yes, I've tried to uninstall it and I still get the same "plug-ins directory" error for both of them. But I'm having no problem uninstalling everything else.
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Old 09-22-2009, 03:31 PM   #19
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Hello again, PL_Jaxx. I'm having a hard time finding a solution to the problem. Never heard of this one before.

Try uninstalling them in Safe Mode:

Please reboot your computer in Safe Mode by doing the following:
  • Restart your computer.
  • After hearing your computer beep once during startup, but before the Windows icon appears, start pressing the F8 key.
  • In some systems, this may be the F5 key.
  • Instead of Windows loading as normal, a menu should appear.
  • Use the up arrow key to highlight Safe Mode and press Enter.
  • Login on your usual account.
------------------------------------------------------
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Old 09-22-2009, 04:14 PM   #20
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I tried uninstalling it in Safe Mode but I still get the same error
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