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xp restarts at loadup screen

This is a discussion on xp restarts at loadup screen within the Windows XP Support forums, part of the Tech Support Forum category. my friend has a compaq presario and it will boot up and go to the windows xp load up screen


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Old 06-05-2007, 04:49 PM   #1
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my friend has a compaq presario and it will boot up and go to the windows xp load up screen and then the computer restarts everytime.
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Old 06-05-2007, 05:58 PM   #2
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Hi,

It sounds like a BSOD is occuring. When the Compaq logo disappears, immediately tap F8 and Select Disable automatic restart on system failure. Then, reboot, and post the entire BSOD message you see.

Additionally, when you get to that boot menu, you can select Safe mode or Safe mode with networking and see if you successfully boot up with either of those options. If you can, note that in your next post.
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