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Windows XP Freezes At Login [Acer Computer]

This is a discussion on Windows XP Freezes At Login [Acer Computer] within the Windows XP Support forums, part of the Tech Support Forum category. Hello, my computer at home is constantly freezing every single time I start the computer up. It gets to the


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Old 04-24-2010, 09:20 PM   #1
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Join Date: Apr 2010
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OS: xp



Hello, my computer at home is constantly freezing every single time I start the computer up. It gets to the screen where you can click on a user to login but then it freezes and to restart I need to hold down the power button for 3-5 seconds. I looked through all of my discs and all I have is my Camera Setup, Windows 95, Printer Setup, Acer Recovery Discs (5 of them) and an Acer eMode Management disc. The only thing I have tried so far is to use the Acer Recovery discs but the problem still persists. I have no Windows XP disc and I can't remember getting one when I bought the computer but I might have it somewhere. I'm not sure if it came with the computer because the Acer Recovery discs basically re-installed Windows itself.

It all started when I was on the computer and a storm hit us and there was a power outage while I was on the computer. Since then it just freezes at the login screen. Ask questions and give any suggestions you can give, it is all appreciated as I am desperate to get this fixed! I have no important files on the computer so a reset of the whole computer is fine to do but what discs do I need and how do I do it. I am unsure if it is a virus related problem or a hardware related issue.
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