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Windows shuts down when disc defragmenter is used

This is a discussion on Windows shuts down when disc defragmenter is used within the Windows XP Support forums, part of the Tech Support Forum category. Help from anyone, Anytime I run windows XP disc defragementer the computer shuts down after about 5 minutes and re-boots.


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Old 06-25-2008, 01:02 PM   #1
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Help from anyone,
Anytime I run windows XP disc defragementer the computer shuts down after about 5 minutes and re-boots. I've noticed that a blue screen appears for about 2 seconds before the shutdown but I can never read what's on it.
Disc defragmenter always worked well on my computer so I don't know what's wrong. Can anyone suggest how I can get the defragmenter to work again?

Computer is a generic 2004 P4
Processor: Intel Pentium 4 CPU 2.8Ghz
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Old 06-25-2008, 03:45 PM   #2
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Possible your hard drive may be failing.....first advice is BACK UP YOUR DATA.

You can try Disk Defragmenter in Safe Mode to try, but I think you should also go to your hard drive manufacturer's support site and dowload/run their diagnostic utility.
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