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Windows Install 'not correctly installed'

This is a discussion on Windows Install 'not correctly installed' within the Windows XP Support forums, part of the Tech Support Forum category. Right, I've been scouring the internet for a couple of days to try and get this sorted, but so far


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Old 09-08-2007, 12:21 PM   #1
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Right, I've been scouring the internet for a couple of days to try and get this sorted, but so far I've had no success.

I think there are a lot of underlying issues aside from this problem, but at the moment this is probably the most important.

I'm a relative beginner as far as computer geekness goes, being only 16 years old, but being more than computer literate.

The problem arose when I tried to clear up my registry using RegSeeker and CCleaner a few days ago. Everything seemed to be fine. Then everything wasn't fine. I tried to system restore back 1 day, then 2, then 3, but none of them worked.

I tried to go restore the backup files within RegSeeker but they didn't seem to work, and then of course they disappeared after I had tried.

So then it all began I guess. I followed some advice from a friend on getting rid of the 'LiveCall' Process, which was hogging quite a bit of CPU, then things started to go wrong. I removed LiveCall and other .dll's from the Messenger folder in Program Files, then when trying to open Windows Messenger, it came up with the windows installer box 'Preparing to Install..' after a while an error popped up saying 'Windows installer could not be accessed. This can occur if you are running in safe mode or the installer is not correctly installed'. I put all the LiveCall and .dll's I had removed back to where they are supposed to be, but still the same problems. I probably screwed things up even more whilst trying to fix them but hey.

So I try re-installing messenger but the same error pops up. I look on the internet and tried going into 'Services' via Control Panel to make sure Installer was started. It's set as Manual startup, but the service status is set as Stopped. When I click start the message 'Windows Installer service started then stopped. Some services stop automatically if they have no work to do etc'.

The path to executable is 'C:\WINDOWS\System32\msiexec.exe /V' As it apparently should be, from looking on other help sites.

I've typed 'msiexec /unreg' then msiexec /regserver' in Run, as advised by many sites too.

I've typed in 'cmd' then tried the 'ren msiexec.dll msiexec.old' commands as advised by the windows sites. But nothing has worked.

I've tried installing the newest version of Windows Installer (3.1?) but that won't work.

I tried repairing Windows XP using the disc I got when I got my computer (4 years old) but thats just set me back onto service pack one, windows installer STILL doesn't work, tried updating to service pack two (what I was on a few days ago) but now that won't work saying 'The update cannot be applied'. It's the SP-2 update for Microsoft Office 2000 to let you know.

Every couple of weeks, sometimes everyday, my computer also restarts itself, when I log back on it says Windows has recovered from a serious error. I have no viruses when I scan with Norton Antivirus 2006, no problems when I scan with Spybot - Search and Destroy, SpySweeper or Adaware. I rarely get any problems when I scan using Windows Defender.

I probably am a bit naive when downloading certain things or going on certain websites, and also quite impatient when trying to get things to work. This might have contributed to the problems I'm having.

My computer is working. I'm typing from it right now whilst also on Windows Messenger (I have to install Messenger Plus! everytime I want to open up Messenger as it opens it up itself).

Thanks in advance.
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Old 09-08-2007, 12:40 PM   #2
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the quickest way will be to run a repair install of windows
download this sp2 version
https://thesource.ofallevil.com/downl...displaylang=en
slipstream it into your xp disk with nlite
https://www.google.com/url?q=https://w...dfUTJOcS0zMfkw
then use the slipstreamed disk to run the repair install



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Old 09-08-2007, 12:43 PM   #3
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So to be completely ignorant but can you explain it any further? Baby steps style?

How do I run a repair install of Windows?

Can you explain how to slipstream the download into my XP disk?

And also how to use the slipstreamed disk to run the repair install?

Again, sorry for ignorance and stupidity but I don't want to ruin things any further.

Thank you so much for the rapid reply.
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Old 09-08-2007, 01:02 PM   #4
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the slipstream process is self explanatory as you run nlite it just a matter of having
blank cd
xp cd
and the location of the downloaded sp2
and following the onscreen instructions
when you have burned the slipstreamed disk
you set the computer to boot from cd first in the bios
pop in the slipstreamed disk and reboot
press any key when it asks
choose install
ignore the R for repair when it asks and continue with install
when it finds the previous installation it will offer to repair
then you just go ahead with the repair



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Old 09-08-2007, 02:07 PM   #5
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Right so I downloaded nlite, but it comes up with the error saying I must install one of the following versions of .NET framework: v2.0.50727. So I downloaded that from the microsoft website and try to install it but get an error because of my original error i.e. 'Windows Installer Service could not be accessed.

So basically I'm going round in circles.

Anymore ideas?
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Old 09-08-2007, 02:10 PM   #6
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in the run box type
sfc /scannow
and press enter



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Old 09-08-2007, 02:14 PM   #7
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Okay cheers, its now verifying that Windows files are intact. I'll tell you what it says when it's done. :)
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Old 09-08-2007, 02:35 PM   #8
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Okay, it finished and disappeared. Nothing came up after the process completed.
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Old 09-08-2007, 02:38 PM   #9
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try this one
https://www.advancedinstaller.com/feats-list.html



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Old 09-08-2007, 02:40 PM   #10
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What is it? What does it do?
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Old 09-08-2007, 02:48 PM   #11
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it's the msi installer the one windows was based on not sure if it still is or not



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Old 09-08-2007, 03:02 PM   #12
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Downloaded the advinst.msi and tried to install it but same error 'Windows Installer could not be accessed'.

Any ideas?
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Old 09-08-2007, 03:08 PM   #13
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right click on it and run as admin
try from safe mode



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Old 09-08-2007, 03:10 PM   #14
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Run as admin? What does that mean?
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Old 09-08-2007, 03:12 PM   #15
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run with admin priviledges or run logged on as administrator



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Old 09-08-2007, 03:18 PM   #16
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Okay, I only seem to have the one account so I presume it's admin. It's in the name of who bought the computer.

How exactly do I run it?

I typed 'advinst.msi' into Run but got the message 'The installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that it is a valid Windows Installer Package.'
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Old 09-08-2007, 03:24 PM   #17
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tap f8 when booting and try
last known good configuration



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Old 09-08-2007, 03:26 PM   #18
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Sorry but what do you mean by last known good configuration?
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Old 09-08-2007, 03:36 PM   #19
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tap f8 when booting and it is one of the options on the boot menu that comes up
it loads the last good registry from where it keeps it backed up
lets hope it does not consider the current one as the good one



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Old 09-08-2007, 03:37 PM   #20
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^^Ignorance (my last post not yours).

I selected Last Known Good Configuration. Nothing seems to have changed.

Same problems with Windows Installer. Same problem when running 'advinst.msi'.

Seems it has considered the current registry as 'Good'.

Maybe I should just chip into my savings and buy a Mac.

Anything else you can think of?
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