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This is a discussion on Unable to open files within the Windows XP Support forums, part of the Tech Support Forum category. Hi all My wife has a computer running Windows XP Professional. She cannot open files anymore they were written in


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Old 09-16-2017, 06:12 AM   #1
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Hi all
My wife has a computer running Windows XP Professional.

She cannot open files anymore they were written in Microsoft word but when she tries to open them now a screen comes up with all the progs that can be used and that includes Microsoft Word but when I click on that it goes back to the same window.

Before this happened she just used to go into her files click on them and they would open, I am ok on the hardware side of computers for repairs etc but not up on software repairs.

Thanks any help would be appreciated because as it is she cannot carry on with her work which is all in the files
Norman
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Old 09-16-2017, 10:39 AM   #2
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Anybody help on this urgent plenty of views but no help
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Old 09-16-2017, 10:51 AM   #3
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Is Word installed on the computer?
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Old 09-16-2017, 11:10 AM   #4
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Yes it has been on the computer since it was first set up.


She cannot open files anymore they were written in Microsoft word but when she tries to open them now a screen comes up with all the progs that can be used and that includes Microsoft Word but when I click on that it goes back to the same window.
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Old 09-16-2017, 11:23 AM   #5
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Create a small file in Word. Close and reopen. Let's see what happens. Also try a reboot and going to Word in the Control Panel, choosing repair rather than uninstall.
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Old 09-17-2017, 03:14 AM   #6
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Thanks for the help but used Reimage to repair the files.

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Old 09-17-2017, 03:18 AM   #7
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Quote:
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(Solved)Thanks for the help but used Reimage to repair the files.

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