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This is a discussion on TeamViewer within the Windows XP Support forums, part of the Tech Support Forum category. Hi folks. I have TeamViewer installed on my PC. This keeps disconnecting after a period of inactivity. I often transfer


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Old 01-28-2016, 12:24 PM   #1
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Hi folks.
I have TeamViewer installed on my PC. This keeps disconnecting after a period of inactivity. I often transfer large files from one PC to my other one. As they are large (.CR2) files this can take a long time.
I would like to be able to leave TeamViewer connected without having to keep moving the mouse from time to time to keep the connection live.

Does anyone know if this is possible?
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Old 01-28-2016, 12:34 PM   #2
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Maybe the version mentioned here could help https://blog.teamviewer.com/idle-session-timeout/
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Old 01-28-2016, 12:36 PM   #3
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Is this a PAID Teamviewer account or the *FREE* version?? The *FREE* version usually has an automatic limit of ONE HOUR of use before the connection is terminated. The PAID version should have no such limit.


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Old 01-28-2016, 12:38 PM   #4
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Thanks Joeten. I'lll have a look.

It's the free one. Don't use it for much, so don't need all that the paid one gives. Thanks though Wizmo
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Old 01-28-2016, 12:50 PM   #5
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Quote:
Originally Posted by joeten View Post
Maybe the version mentioned here could help https://blog.teamviewer.com/idle-session-timeout/

According to a post by "
Juulia Ruha" on the referenced link, the time-out limit for the *FREE* version is now set @ 3 hours.

"....When a connection with a free version of TeamViewer is established and the connection is a TCP connection the session will be disconnected after three hours. Please note you can always establish a new connection again immediately afterwards...."

Perhaps this is what is happening?

I use Teamviewer frequently, but have never been online with it for over 1 hour. I usually get whatever issue involved resolved quicker than that. Otherwise I just use it to get a needed file on a remote system quickly.

A radio station I assist regularly has a PAID version that the remote assistance of the On-Air software supplier uses to install patches and resolve issues remotely. They have been online with it for MANY hours sometimes without any disconnections.

YMMV

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Old 01-28-2016, 01:14 PM   #6
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3 hours on the free version seems fair.
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Old 01-28-2016, 01:16 PM   #7
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They have been online with it for MANY hours sometimes without any disconnections.

I think this is because TeamViewer registers inputs and only disconnects when there is no mouse or keyboard input.
Just a thought.

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Old 01-28-2016, 01:24 PM   #8
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Others are having the same V11 Session/Idle Timeout
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