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[SOLVED] automatic updates turned off and can't make them run again

2K views 6 replies 3 participants last post by  Geekgirl 
#1 ·
hi,i am having a strange problem with the automatic updates
they are turned off
i go to my computer,right click,properties and go to the automatic updates tab and set it to on or notify me before downloading them
and then i get a notification that tells me that the automatic updates are turned off
any suggestions
and what is the process name in the task manager responsible for the automatic updates?
and i found a process called "rundll32.exe"
what is it responsible for?
and why do i have a lot of process with this name?
any ideas?
 
#3 ·
Re: automatic updates turned off and can't make them run again

Welcome to TSF....

To find out if you are infected please follow these instructions:

To get Expert Help with malware removal:

I recommend that you read this article… "Simply, click on the links to be re-directed.

"Having problems with spyware and pop-ups? - First Steps";

http://www.techsupportforum.com/sec...read-before-posting-malware-removal-help.html

Please follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the
HiJackThis Log Help Forum.
http://www.techsupportforum.com/security-center/hijackthis-log-help/

Please ensure that you create a new thread in the HiJackThis Log Help Forum;
not back here in this one.

When carrying out The 5 Steps,
http://www.techsupportforum.com/sec...read-before-posting-malware-removal-help.html

if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to HiJackThis Log Help Forum.
http://www.techsupportforum.com/security-center/hijackthis-log-help/

where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can. .

After your system has been verified as clean, if you are still experiencing those problems come back here and we will assist you further.
 
#6 ·
Re: automatic updates turned off and can't make them run again

well.i looked at avg virus vault and deleted all infections and scanned again,some viruses were detected and then i restarted so the scan will take effect and then the automatica updates are working again when i enabled it again
 
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