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SLOW windows XP pro (moved from Security)

This is a discussion on SLOW windows XP pro (moved from Security) within the Windows XP Support forums, part of the Tech Support Forum category. When I joined school I was given an IBM thinkpad laptop, had no choice. Anyway I have Windows XP Professional


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Old 11-17-2004, 02:32 AM   #1
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When I joined school I was given an IBM thinkpad laptop, had no choice. Anyway I have Windows XP Professional in it and it is extremely slow during shut down and start up. It takes literally 15 minutes to do either. It takes so long while it is "preparing network connections" wether I am in a network or not. And it takes even longer "saving personal settings.....".
I have no idea why, any help would be appreciated, thank you.
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Old 11-17-2004, 06:10 AM   #2
 
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Let's rule out the first possible problem.

Please download HijackThis. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Post the whole log file here. Do not fix anything since most of them listed there are harmless (some are system required). This program will help us determine if there is any spyware/malware on your computer.
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Old 11-17-2004, 07:03 AM   #3
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Logfile of HijackThis v1.98.2
Scan saved at 9:02:10 AM, on 17/11/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\System32\ibmpmsvc.exe
C:\WINNT\System32\Ati2evxx.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\IBM\IBM Rapid Restore Ultra\rrpcsb.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINNT\System32\QCONSVC.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\TpKmpSVC.exe
C:\WINNT\system32\Ati2evxx.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
C:\IBMTOOLS\UTILS\ibmprc.exe
C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\ThinkPad\PkgMgr\HOTKEY_1\TpScrex.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\kamair\Desktop\hijackthis_198\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.sheridaninstitute.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINNT\system32\dla\tfswshx.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [BMMLREF] C:\Program Files\ThinkPad\Utilities\BMMLREF.EXE
O4 - HKLM\..\Run: [TP4EX] tp4ex.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [NGClient] C:\Program Files\Symantec\Ghost\ngctw32.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TPHOTKEY] C:\PROGRA~1\ThinkPad\PkgMgr\HOTKEY\TPHKMGR.exe
O4 - HKLM\..\Run: [TPKMAPHELPER] C:\Program Files\ThinkPad\Utilities\TpKmapAp.exe -helper
O4 - HKLM\..\Run: [IBMPRC] C:\IBMTOOLS\UTILS\ibmprc.exe
O4 - HKLM\..\Run: [QCWLIcon] C:\PROGRA~1\ThinkPad\CONNEC~1\QCWLIcon.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINNT\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINNT\System32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - https://go.microsoft.com/fwlink/?link...38&clcid=0x409
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - https://software-dl.real.com/186d4b3b...p/RdxIE601.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - https://ax.phobos.apple.com.edgesuite...ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = shernet.sheridanc.ca
O17 - HKLM\Software\..\Telephony: DomainName = shernet.sheridanc.ca
O17 - HKLM\System\CCS\Services\Tcpip\..\{19067609-8611-4576-B2A5-9CF58F51BEBF}: NameServer = 206.47.244.42 206.47.244.103
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = shernet.sheridanc.ca
O17 - HKLM\System\CS1\Services\Tcpip\..\{19067609-8611-4576-B2A5-9CF58F51BEBF}: NameServer = 206.47.244.42 206.47.244.103
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = shernet.sheridanc.ca


i doubt it is spyware as i barely used the computer, it was always slow, thanx buddy for looking into this
nadirshakur is offline  
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Old 11-21-2004, 02:37 PM   #4
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i understand that if the laptop is connected to a network it may take sometime to "Prepare network connections....", but now my laptop takes long to "Prepare Network connections...." even if I am not connected to the administrator or network.

please anybody help!
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Old 11-23-2004, 03:37 AM   #5
 
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The log is clean. I am going to move the thread to the XP section, and see if any of those gurus can figure this out for you.
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Old 11-23-2004, 04:07 AM   #6
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well lets start by turning a few things off at start-up
hit Start / Run and type msconfig, goto the startup tab (far right)
uncheck everything except your virus scanner , firewall and spybot
It is Norton which is quite a resource hog
but, thats OK.This will allow you to start
applications as you need them. Apply settings and reboot
that should make it a lil faster.
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Old 11-23-2004, 04:11 AM   #7
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I would advise against blindly disabling everything in MSCONFIG. Posting a list and making recommendations is a bit safer/less problematic.
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GO BIG BLUE!!
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Old 11-23-2004, 04:42 AM   #8
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yes as usal you are correct CTSNKY
ok uncheck MS office, and google toolbar. also
anything that is in there 2 or more times, only have 1 checked
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Old 11-23-2004, 05:12 AM   #9
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You probably have a lot of crap left over from previous users of the laptop. I suggest you clean up the laptop first by going to this site and downloading a free cleanup program 'Empty Temp Folders 2.8.3 https://www.majorgeeks.com/download1575.html It's an excellent program. Install it but before you use it do the following.

1. Double click my computer, right click drive C:, select properties.
2. Select 'Disk Cleanup' and check everything then click OKay.
3. Then select Tools, then select 'Check Now' (Scan disk - It'll take a restart)

4. Then run the 'Empty Temp Folders' program.

5. Then double click my computer, right click drive c:, select properties,
Select Tools, then 'Defragment Now'. This will probably do more than anything.

Open Explorer and go to \windows\prefetch. Select all and hit delete. There are probably a lot of files here that doen't even exist on the laptop.

That should do it. Let me know how it goes.

Hugh
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