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Shutting Down...

782 views 1 reply 2 participants last post by  Zazula 
#1 ·
When I shut XP down, there's once program that has trouble closing down and the END TASK box appears. The program is:

hpcmpmgr.exe

I have an HP Pavilion t550.uk so this may be an HP program. Does anyone know what program it is or if i'm missing a part of it that is preventing it from closing properly?

Thanks for any help!!!!
 
#2 ·
The HP Component Manager (hpcmpmgr.exe) is not a program/driver/utility necessary for your HP devices to run. It is the program that communicates with HP Servers and checks for updates.

The problem you described is well known and HP has issued a patch:
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00219670&lc=en&jumpid=reg_R1002_USEN
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=oj-22424-5&jumpid=reg_R1002_USEN

Alternatively, you can disable it in msconfig so it doesn't load on every boot, or even remove it entirely if you don't need it.
 
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