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Re loaded Windows XP following BSOD

This is a discussion on Re loaded Windows XP following BSOD within the Windows XP Support forums, part of the Tech Support Forum category. Hi, had BSOD crop up, downloaded Regcure which cleared the problem, however boot up then took 8mins & all programs


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Old 02-10-2010, 11:27 AM   #1
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Hi, had BSOD crop up, downloaded Regcure which cleared the problem, however boot up then took 8mins & all programs ran slowly. Backed up then reloaded XP from original Dell disk's also drivers from from Dell original disks.
Super quick - back to normal, however everything now in IE8 has strange graphics - no shaded boxs for example in Yahoo mail or ebay - just thin solid black lines often broken, also effects some web pages & MS Media player.
Loaded applications such as Office & my photo editing software are OK.
Also Real player no longer displays some things - like the video capture button when in UTube etc.
MSoft help line has now tried everything for me - reload IE6 etc but no change.
Have also downloaded latest drivers from Dell and Intel graphics driver - no change.
All diagnostics say system is OK.
Dell dimension 2400 about 6yrs old light home use, Virgin Cable broadband 1gb Ram, intel video card - standard machine as from Dell
Any ideas ???
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Old 02-10-2010, 01:08 PM   #2
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Did you do a clean install, or a Repair install with IE8 still installed?
If you did a repair it would have replaced some of the IE8 files with IE6 versions. You'd need to uninstall IE8 then re-install it.

If it doesn't appear in Add/Remove Programs, follow these steps to uninstall it:
From https://support.microsoft.com/kb/957700#ALTWin5
Quote:
1. Carefully select and then copy the following command:
%windir%\ie8\spuninst\spuninst.exe
2. Click Start, and then click Run.
3. In the Open box, type Cmd.exe, and then press ENTER.
4. Right-click inside the Cmd.exe window, and then click Paste to paste the command that you copied in step 1.
5. Press ENTER to uninstall Internet Explorer 8.
6. When the uninstall program is finished, restart your computer.
You may have to repeat the steps using %windir%\ie7\spuninst\spuninst.exe if you originally went from 6 to 7 to 8
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Old 02-11-2010, 11:24 AM   #3
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Thanks, Yes it was a clean install - I could not get the Dell recovery preloaded software to work.
I was using IE6 before the clean install - IE8 was loaded after the clean install.
MSOFT tech support have been good - about 8 emailed suggestions plus 5 or 6 long phone calls including removing IE8 reloading IE6 etc - all tried made no difference.
I picked up an old thread on another forum which suggested Dell drivers have to be installed in a particular order ?
There is nothing on the original Disks or handbook that states this.
Drivers were reinstalled off the original disk in the order they were written.
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Old 02-12-2010, 10:52 AM   #4
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Here's what Dell recommends:
Driver install order for desktops and laptops
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Old 02-18-2010, 01:35 AM   #5
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Thanks for link to Dell
Have tried this best I can but the drivers on my original Dell disk are just numbered.
Any idea how to tell which is which ?
Thanks
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Old 02-18-2010, 04:31 AM   #6
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Quote:
Originally Posted by miketwinthorpe View Post
Thanks for link to Dell
Have tried this best I can but the drivers on my original Dell disk are just numbered.
Any idea how to tell which is which ?
Thanks
Not really, but you can go to dell support, enter your seven digit service tag number and compare numbers. The chipset should be about the smallest in size. You want to install chipset, reboot. the video should be the largest.
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Old 02-18-2010, 05:14 AM   #7
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Hello miketwinthorpe

Check these setting too

1. Control Panel/Accessibility Options/Display
"Use High Contrast" should not be checked

2. IE/Tools/Internet Options/General/Colours
Make sure "Use Windows Colours" is checked

3.Same General Tab in IE.
Click Accessibility
Nothing should be checked here

You might have to reboot for changes to work

.
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