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Problems with Outlook Express 6

This is a discussion on Problems with Outlook Express 6 within the Windows XP Support forums, part of the Tech Support Forum category. I use Windows XP SP2 as my operating system, and possibly having a problem. I use Outlook Express 6 as


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Old 03-31-2006, 02:11 PM   #1
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Cry

I use Windows XP SP2 as my operating system, and possibly having a problem. I use Outlook Express 6 as my Email package, and have a problem, at times, clicking on links within Email messages. When this happens the computer locks up for the message shown, and the only way to regain control is by the Ctrl-Alt-Del method. I wonder if anyone else has this problem, or had and fixed the problem. This error does not happen all of the time, and can't be linked to any message.

Any help would be appreciated.
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Old 03-31-2006, 02:46 PM   #2
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do you have norton installed? [famous for lockups]
have you scanned recently for viruses?
https://housecall.trendmicro.com

postback
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Old 03-31-2006, 06:51 PM   #3
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No I do not have Norton installed, and I deep scan for viruses quite often using System Suite 5 software which is updated daily for new signatures.
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Old 04-02-2006, 08:38 AM   #4
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Does an error show in event viewer
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Old 04-02-2006, 09:46 AM   #5
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Originally Posted by hwm54112
Does an error show in event viewer
post the error message if you have one, this will make it easier to sort out the problem :)
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Old 04-02-2006, 01:18 PM   #6
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There is no error message, just a locked up screen.
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Old 04-02-2006, 01:24 PM   #7
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Have you tried here?

https://support.microsoft.com/kb/841793/en-us
https://support.microsoft.com/kb/177054/en-us
https://support.microsoft.com/kb/318378/en-us
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