Go Back   Tech Support Forum > Microsoft Support > Windows XP Support

User Tag List

PC Randomly Restarts Sometimes

This is a discussion on PC Randomly Restarts Sometimes within the Windows XP Support forums, part of the Tech Support Forum category. Hello, I've recently been having problems with my PC. it sometimes restarts on its own without showing the usual Windows


Closed Thread
 
Thread Tools Search this Thread
Old 07-24-2006, 10:24 AM   #1
Guest
 
Join Date: Jun 2006
Posts: 81
OS:



Hello, I've recently been having problems with my PC. it sometimes restarts
on its own without showing the usual Windows Shut down screen.

It just happened to me, Heres the report i got

A message popped up saying
" Your Computer has just re-covered from a serious error "
and i clicked the " View Details " Link and this is what it said.

BCCode : 100000d1 BCP1 : F80D9328 BCP2 : 00000002 BCP3 : 00000000
BCP4 : F80D9328 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

and then i clicked on the link called " Click for more Details "

And this opened:

The errors occured in the following...
C:\DOCUME~1\EMREEM~1\LOCALS~1\Temp\WER04dd.dir00\Mini072406-02.dmp
C:\DOCUME~1\EMREEM~1\LOCALS~1\Temp\WER04dd.dir00\sysdata.xml


Help would be greatly appreciated

Thankyou for reading my post
Puppet-Master is offline  
Sponsored Links
Advertisement
 
Old 07-25-2006, 02:15 AM   #2
Guest
 
Join Date: Jun 2006
Posts: 93
OS:


hi, generally when this happens there's either a RAM or overheating problem, you could try downloading and running MEMTEST to test the RAM. Also, check inside the case for excess dust, and ensure all fans are working. Have you installed any additional fans into the case? (they may be facing the wrong way and/or causing a vacuum)
spongmonkey is offline  
Old 07-25-2006, 03:21 AM   #3
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


Hi, i've downloaded the latest version of memtest, it was an exe file. i opened
it and small black window appeared then closed

is this how it works?
Puppet-Master is offline  
Sponsored Links
Advertisement
 
Old 07-25-2006, 04:32 AM   #4
Guest
 
Join Date: Jun 2006
Posts: 93
OS:


Hi, you have 2 options

download the pre-complied version and make a bootable floppy
download the iso, burn to CD and boot from the CD.

assuming you make the bootable floppy:-

download pre-compiled one
EXTRACT all files to a folder
insert a formatted disk
run install.bat
follow the instructions
reboot and boot from the floppy
spongmonkey is offline  
Old 07-25-2006, 06:25 AM   #5
TSF Team Emeritus
Microsoft Support
 
Geekgirl's Avatar
 
Join Date: Jan 2005
Location: Pennsylvania
Posts: 15,478
OS: XP Home SP3 x3 /XP Pro SP3/Vista Ultimate SP2/Win7 Pro 64-BIT


Is this randomly shutting down or have you noticed a pattern?
Have you tried another psu that is compatible with the system specs?

Heres top reason for random fatal crashes in Windows:

Power Supply - a bad (or insufficient) power supply is the most common cause for random crashes, especially if you have a lot of cards, drives, or fans, or have a dual-processor motherboard. A 350W or 400W (minimum) power supply is recommended if you're experiencing this problem.

A mix of FAT32 and NTFS drives - If you have more than one hard disk, and there are different file systems on each one, try converting them all to NTFS.

Audio Card Drivers: - try removing your sound card, or at least uninstalling and then reinstalling the drivers.

USB Hub: - if you have a USB hub, try eliminating it and see if that solves the problem (especially if you have a USB-based Palm cradle and your system crashes every time you hotsync).

Overheating: - a computer will crash if the processor overheats. Make sure the CPU fan/fans are working, and that the processor temperature (read in the BIOS screen) is within normal limits. Make sure your computer case has adequate ventilation.

Bad memory: - a bad memory module can cause this problem. Try removing one of the modules (if applicable) to see if that solves the problem; rotate through all modules until you've found the culprit. Note that some computers require memory to be installed in pairs, so, for example, if you have four modules, you'll have to remove two (no more, no fewer) for this test.

https://www.lairgauche.com/oops-wows.html



Right Click My Computer/Properties/Advanced/System & Recovery-Settings tab Under System Failure uncheck Automatically Restart. This should give you a BSOD with information that may help us resolve your issue. Plz post that information next time it crashes.
Geekgirl is offline  
Old 07-26-2006, 04:01 AM   #6
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


Hi, I have noticed a bit of a pattern.
The computer mainly shuts down after about 8 hours of continuous use.

I think it's just an over-heating problem. but when it does restart and i log in again. it says that something caused the error to occur
( The thing that caused the error to occur was in my 1st post )

I'm going to clean out my hard-drive casing today and see if the fan and everything is in working order.

Thankyou for your help
Puppet-Master is offline  
Old 07-26-2006, 01:10 PM   #7
Registered Member
 
Join Date: Jul 2006
Location: Canada
Posts: 147
OS: Windows 7 Pro 64-bit

My System

Maybe it is time to blow out the dust inside the computer.
FlyingPenguins is offline  
Old 07-29-2006, 02:19 PM   #8
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


I removed all the dust from my hard-drive casing, yet this restarting at any given time problem is still occuring.

After my pc restarts and i log into my username again. A popup saying
" The system has recovered from a serious error. " comes up and it tells me a log of the error has been created. I click on the more information link and it shows this,
Error Signature:
BCCode : 100000d1 BCP1 : F80D9328 BCP2 : 00000002 BCP3 : 00000000
BCP4 : F80D9328 OSVer : 5_1_2600 SP : 2_0 Product : 768_1

then i click on the " View technical information about this error report " Link
and it shows this,
The following files will be included in this error report:
C:\DOCUME~1\EMREEM~1\LOCALS~1\Temp\WERf362.dir00\Mini072906-01.dmp
C:\DOCUME~1\EMREEM~1\LOCALS~1\Temp\WERf362.dir00\sysdata.xml

I searched " MiniDump " on google as it was one of the error causes
and it's supposedly a bug.

Further help would be greatly appreciated
Puppet-Master is offline  
Old 07-29-2006, 02:25 PM   #9
Happy to support TSF!
 
nickster_uk's Avatar
 
Join Date: Feb 2005
Location: United Kingdom
Posts: 7,263
OS: XP Pro SP3, Windows 7 Ultimate (x64), Ubuntu v8.04

My System

Have you been able to run memtest86 yet?

Also, you can download a freeware program called SpeedFan and once installed it will be able to advise whether your cpu and hard drives are getting too hot and if your fans are working as they should be.
nickster_uk is offline  
Old 08-02-2006, 05:47 PM   #10
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


I'm not sure how to use this software ( SpeedFan ) and dont really want to take any chances

Is there anyway i could stop this Error from occuring?
Puppet-Master is offline  
Old 09-08-2006, 01:04 PM   #11
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


Hey, I've just had the same problem occur again, But a report was made of the error.

It said 2 things were causing the problem.
here is what they were called...

C:\DOCUME~1\EMREEM~1\LOCALS~1\Temp\WER2f44.dir00\Mini090806-0.dmp

C:\DOCUME~1\EMREEM~1\LOCALS~1\Temp\WER2f44.dir00\sysdata.xml


I searched both of them on the 'Search' program default to windows.

And Mini090806-0.dmp required the web to run view it.
And Sysdata.xml showed an incredibly long HTML type file about the computer and all the programs on it, heres an example of what it had...

<?xml version="1.0" encoding="Unicode" ?>
- <SYSTEMINFO>
- <SYSTEM>
<OSNAME>Microsoft Windows XP Home Edition</OSNAME>
<OSVER>5.1.2600 2.0</OSVER>
<OSLANGUAGE>2057</OSLANGUAGE>
</SYSTEM>

Do You think its wise to Remove these files to stop the error from occuring again? or do you have any other suggestions that might help?
Puppet-Master is offline  
Old 10-26-2006, 12:15 PM   #12
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


Could I possibly get a reply to my previous post?
This problem has been occuring for 4 months now :(

I'm just not sure what to do, I need peoples opinions to clarify if it is safe to delete the programs that are causing these random restarts to my computer
Puppet-Master is offline  
Old 10-28-2006, 08:08 AM   #13
TSF Team Emeritus
Microsoft Support
 
Geekgirl's Avatar
 
Join Date: Jan 2005
Location: Pennsylvania
Posts: 15,478
OS: XP Home SP3 x3 /XP Pro SP3/Vista Ultimate SP2/Win7 Pro 64-BIT


Check the error messages by looking in the Event Viewer (Start->Settings->Control Panel->Administrative Tools->Event Viewer).

Quote:
Right Click My Computer/Properties/Advanced/System & Recovery-Settings tab Under System Failure uncheck Automatically Restart. This should give you a BSOD with information that may help us resolve your issue. Plz post that information next time it crashes.
Have you followed these instructions?
Geekgirl is offline  
Old 10-28-2006, 08:56 AM   #14
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


Hey, Thanks for replying :)

The Computer crashed about an hour ago, and I noted down the log of the BSoD

Here it is:

A problem has been detected and windows has been shut down to prevent damage to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this stop error screen, restart your computer.
If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

If problems continue, disable or remove any newly installed hardware or software.
Disable BIOS memory options such as cashing or shadowing.
If you need to use safe mode to remove or disable components,
restart your computer,
Press F8 to select advanced startup options, and then select safe mode.

TECHNICAL INFORMATION:

*** Stop: 0x000000D1 (0xF8098328, 0x00000002, 0x00000000, 0xF8098328)

*** USBPORT.sys - Address F8098328 base at F807A000, Datestamp 41107d62
*** USBPORT.sys - Address F8098328 base at F807A000, Datestamp 41107d62

Beginning dump of Physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further assistance
Puppet-Master is offline  
Old 10-28-2006, 09:04 AM   #15
TSF Team Emeritus
Microsoft Support
 
Geekgirl's Avatar
 
Join Date: Jan 2005
Location: Pennsylvania
Posts: 15,478
OS: XP Home SP3 x3 /XP Pro SP3/Vista Ultimate SP2/Win7 Pro 64-BIT


Do you have SP2 installed? If not visit the Windows Update Site for the latest updates.


ALso, visit your motherboards manufacturer site and update the latest drivers for your motherboard.


The Stop 0xD1 messages indicates that the system attempted to access pageable memory using a kernel process IRQL that was too high. Drivers that have used improper addresses typically cause this error.

Possible Resolutions:

* Stop 0xD1 messages can occur after installing faulty drivers or system services. If a driver is listed by name, disable, remove, or roll back that driver to confirm that this resolves the error. If so, contact the manufacturer about a possible update. Using updated software is especially important for backup programs, multimedia applications, antivirus scanners, DVD playback, and CD mastering tools.
https://www.updatexp.com/stop-messages.html
Geekgirl is offline  
Old 10-28-2006, 09:25 AM   #16
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


Yes, I do have SP2 Installed.

Also, My computer was made by a company called 'TIME Computers'
I seached for them on google, and found their site, but they were only selling
'TIME' computers; there were no updates.

And as for the drivers listed by names,
Where might I look for these? And what should I look for in each drive
to tell if its been installed faulty?

Thanks for your help so far :)
Puppet-Master is offline  
Old 10-28-2006, 11:39 AM   #17
TSF Team Emeritus
Microsoft Support
 
Geekgirl's Avatar
 
Join Date: Jan 2005
Location: Pennsylvania
Posts: 15,478
OS: XP Home SP3 x3 /XP Pro SP3/Vista Ultimate SP2/Win7 Pro 64-BIT


USBPORT.sys is the USB 1.1 & 2.0 Port Driver. What USB devices are you running? Look for some updated drivers for the USB device and / or the USB controller.
Geekgirl is offline  
Old 10-28-2006, 02:46 PM   #18
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


The USB Device I have running are:

My Internet modem (SpeedTouch 330 Modem)
My laser mouse
And My Printer/Scanner (Lexmark X1180)

I have updated my modem, Which I think may be causing the problems.
Also, How would I upgrade my USB controller?
Puppet-Master is offline  
Old 10-28-2006, 02:49 PM   #19
TSF Team Emeritus
Microsoft Support
 
Geekgirl's Avatar
 
Join Date: Jan 2005
Location: Pennsylvania
Posts: 15,478
OS: XP Home SP3 x3 /XP Pro SP3/Vista Ultimate SP2/Win7 Pro 64-BIT


Quote:
Also, How would I upgrade my USB controller?
Motherboard driver update

I wouldnt overlook the mouse as causing this
Geekgirl is offline  
Old 10-28-2006, 03:01 PM   #20
Guest
 
Join Date: Jun 2006
Posts: 81
OS:


I Couldn't find any motherboard Updates; Or updates for that matter
on my computer manufacturers site, I don't think they're an actual running company anymore, There most likely just selling old models from their stock.

And I haven't overlooked the fact that my mouse might be causing these problems. Could the mouse be infected if it was taken from my computer and used on an infected system?

But I'd most likely think it's the modem thats causing the errors, Its quite un-reliable; considering it disconnects from the internet 10 minutes after I connect.

Also, This is probably worth mentioning, I play an online game that runs on Java, and whenever the game freezes, my modem will appear as disconnected, then the BSoD will appear
Puppet-Master is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 05:10 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts