Is this a laptop or a desktop?
What is the make and model # of your Computer/Motherboard?
Go to Start/Run and type devmgmt.msc
. In the Device Manager, are there any devices with yellow flags? If so these devices need drivers installed. On an internet computer, go to the manufacturers support/download drivers site, type in your model # or service tag # and download the Network Drivers
and any other drivers you need from the Device Manager
for your computer, save them to a USB Flash drive and install them on the troubled computer.
If there are no yellow flags, go to Start/Run and type ncpa.cpl
and press enter. In the Network Connections window, do you see your wireless connection? Does it have a red x across it (eg) Disabled, if so, Right click and Enable
it. You can also right click and choose Diagnose
If you are running SP2 as your profile says, download SP3 https://www.microsoft.com/en-us/down....aspx?id=23334