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Need help with usb mass storage not working.

This is a discussion on Need help with usb mass storage not working. within the Windows XP Support forums, part of the Tech Support Forum category. Hey I just got a laptop and I'm trying to transfer stuff with usb flash drive(Actually using a mp3 player


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Old 07-10-2009, 06:53 PM   #1
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Hey I just got a laptop and I'm trying to transfer stuff with usb flash drive(Actually using a mp3 player though same thing) and its installing it and saying "this device cannot start. (Code 10)" so I'm kinda lost I know its not the device cause I can open it on other comps.
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Old 07-10-2009, 07:11 PM   #2
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Hello ,

you need to rebuild your USB tree

try this

now what i you need to do is go to your (device manager)

now once there you will want to select from the toolbar of the window(veiw) then a drop down menu / from it you will select (show all hidden devices)

now if you see any (red or yellow) quotation marks , make a note of what they

now scroll down to your (USB Device Tree) and uninstall all that it is shown / then shut your sysem down compleatly then unplug all (USB Devices) then rebot your system 2 to 3 times

this will cause Windows to rebuild the (USB Device Treee & Drivers)

now try hooking up your (USB Devices) and see if they work properly

If you have a USB mouse & keyboard then you need to switch over to PS/2 to perform these steps

let me know how it works
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Old 07-10-2009, 07:17 PM   #3
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Code 10 means no driver installed. there should be no driver required for a flash drive. But if your MP3 drive came with one, you will need to install it.
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Old 07-11-2009, 05:04 AM   #4
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How old is the flashdrive? If the problem continues after the usb deletions and reboots, return it.
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Old 07-11-2009, 05:50 AM   #5
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Try having the USB plugged in when the pc is strating.
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