OK, Geekgirl, I believe it's time I dealt with this matter more agressively. (And, yes, the dual Bios feature in Gigabyte motherboards is
great; and that's the reason why 8KNXP was selected for this pc in the first place).
First of all (i.e., before moving on to the rest of the troubleshooting process - and in order to keep this thread orderly and methodical), I think we should clarify for good the "actual BIOS version running" issue. Since msinfo32.exe loads information about the main computer BIOS and video BIOS and stores the relevant information under the HKEY_LOCAL_MACHINE\HARDWARE\DESCRIPTION\System registry subkey every time
the OS starts, then I cannot see any justification for said subkey to reflect an incorrect value.
However, at Gigabyte they don't worry this is an issue of concern, as can be seen form their reply...
This is the question I had originally posted to their technical service:
I've just updated my Main BIOS version from F10 to F13. However, my System Infoprmation (msinfo32.exe) displays that my BIOS version is F5 - not the correct F13. On the other hand, the @BIOS utility recognizes the correct BIOS version. What should I do to rectify this; i.e. so msinfo32 shows the current BIOS version?
Here is the answer I was given:
As to the problem you mentioned, please try to reboot the computer and check the BIOS version at post. This will be the one with correct information. If the BIOS was incorrect with older version, please try to use Q-Flash tool to update BIOS and Load Optimized afterwords.
So, these are the "conflicting" messages I get for my Bios version:
The post at start-up and the @BIOS utility state the updated version: Intel i875P AGPSet BIOS for 8KNXP F13 AWARD BIOS
In System Infoprmation this version is given instead: Award Software International, Inc. F5, 2/9/2005
And then, I ran HP's System Diagnostics utility (which probably reads the same Registry entries as msinfo32.exe), and I got: BIOS Version: GBT - 42302e31, BIOS Date: 09/02/05
. I compared this to the log before the Bios update, which read: BIOS Version: GBT - 42302e31, BIOS Date: 03/05/04
And it hit me! It's the release dates that count, not the number at Fx!
(I checked the dates at https://www.gigabyte.com.tw/Support/M...tName=GA-8KNXP
So, I'm now pretty sure the actual Bios running is F13 - not the un-updated F5.
And that means, also, that we can move on to the actual troubleshooting of my issue, a significant aspect of which is discussed in a separate thread of TechSupportForum: https://www.techsupportforum.com/showthread.php?t=101894