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mouse freeze and explorer.exe startup error

This is a discussion on mouse freeze and explorer.exe startup error within the Windows XP Support forums, part of the Tech Support Forum category. Hello friends, i have problems using xp sp3 when windows start show: explorer.exe error, i click on Dont Send button


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Old 02-19-2009, 10:28 PM   #1
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Join Date: Feb 2009
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Hello friends,

i have problems using xp sp3
when windows start show: explorer.exe error,
i click on Dont Send button and the screen become black,
re-appear all icons and next the mouse is freeze,
only can use the keyboard.

I review the device management in normal and safe mode
but mouse controllers doesn't appear on list, neither appear
in Control Panel - Add new hardware options.

I had scaned looking for viruses and spywares,
ccleaner program, hijakthis and all startup registry entries but i don't
see any rare threat

I had tried 3 different mouses but didn't work
I had tried to restore the system to a some previous points
and it fail too

about explorer.exe error i had checked in this critical startup chain:
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
Shell = Explorer.exe
UIHost = Logonui.exe
userinit = C:\WINDOWS\system32\userinit.exe,
but it is all fine!!


Hope can help me
Thanks In Advance (TIA)
Yoyus
yoyus is offline  
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