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This is a discussion on Lost important files within the Windows XP Support forums, part of the Tech Support Forum category. I went to access important files today for my University course and they have disappeared. Recently i had a problem


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Old 02-27-2008, 08:33 PM   #1
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Join Date: Feb 2008
Location: UK
Posts: 30
OS: Win 7 (64 bit)

My System


I went to access important files today for my University course and they have disappeared. Recently i had a problem with a "virus" which was self replicating and McAfee Security Centre 2007 kept catching it, but after 2 full scans no viruses were found.

Here is a link to the virus McAfee found repeatedly as it self-replicated: https://us.mcafee.com/virusInfo/defau...virus_k=141178
Attached is a screenshot showing the first report of the virus.

Also the virus alerts came completely out of no-where, at the time i wasn't even using the computer it was just connected to the University network, and i never get viruses because i scan files before using them and am generally cautious.

Files are missing in some areas, but not others. Half of my installers are also missing, which is a pain. I tried to use "eDATA Unerase", which i found on download.com, but i only recovered a few files and those are corrupted and do not open.

I have a system restore point at the end of January, but i am unsure whether restoring would bring back the files. One thing i have not tried is restarting the PC, but i am unable to do that at the moment due to a large file download.

What i need to know is:
1. Why and where did the files go?
2. Am i at risk for more missing files?
3. How can i get them back for free?

Thanks for any help, Jamie.
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Old 02-28-2008, 01:35 AM   #2
 
Join Date: Feb 2007
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hello & welcome to TSF ,


the more you use your pc the less chance of recovery

follow this link

https://www.majorgeeks.com/downloads38.html

there are many programs here that you can use / some are

freeware

shareware

full paid versions

you will have to decide what type you use

also remeber that you only get what you pay for

but i have found that many freeware programs can do the job

Mike
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Old 02-28-2008, 05:08 AM   #3
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Join Date: Feb 2008
Location: UK
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OS: Win 7 (64 bit)

My System


Thanks for the help, after trying a few recovery programs i cannot recover any files successfully, they are all corrupted.

From looking at what has disappeared entirely, folders are completely gone. In one case 3 folders have gone, but a lose file in that folder has remained. Which makes me think McAfee has done it, after the virus from "desktop.ini" being replicated into folders and maybe McAfee deleted the whole folder.
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Old 02-28-2008, 07:34 AM   #4
 
Join Date: Feb 2007
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hello ,

yes that could very well be !!


i am working on a laptop at the moment that had (mcaffe) on it

it had gotten out dated and the system got infected / when the girl noticed what was happening with it she manually updated mcaffee / then did a scan / oops it found viruses / removed them / left the system unstable and destroyed the device manager / removed the event veiwer and a number of other things

we are waiting for the disk now for the system has to be wiped & reinstalled / for now it loads fine but crashes 1 to 2 min after the desktop loads

just a shortstory that i am working on but also it show what can happen when the pc gods do not like you that certain day

sorry we could not help you

you can try a shareware program or a full paid for program / some of them have a 15 day trial

hope you can get them back

if we can help with any thing else let us know

Mike
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