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keyboard not working in XP; fine in Linux

This is a discussion on keyboard not working in XP; fine in Linux within the Windows XP Support forums, part of the Tech Support Forum category. Hi, I've got a strange problem and can't seem to find the answer anywhere. I have an old Dell desktop


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Old 11-16-2011, 09:11 AM   #1
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Hi,


I've got a strange problem and can't seem to find the answer anywhere.


I have an old Dell desktop PC with two hard drives. I'm running Windows on one and Linux on the other. I'm using a PS2 keyboard and mouse, which both work perfectly during startup and in Ubuntu. However, when I load XP, the keyboard doesn't work.


It started about a week ago. I boot to XP and the mouse works fine, but as soon as I press a key on the keyboard everything freezes. It's the same in Safe Mode. I haven't made any changes to the system recently.


I've tried another PS2 keyboard and a USB keyboard, but the same thing happens.


I've looked at the BIOS but there was nothing about keyboards there except the option to have Num Lock on when starting up.


I've looked at Device Manager, but Keyboard isn't even on the list. Not even in hidden devices.


I have a horrible feeling that something is wrong in the Registry, about which I know nothing...



If anyone has any suggestions I'd be really grateful.


Thanks,
Sorcha
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Old 11-16-2011, 09:18 AM   #2
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Seems that the PS2 keyboard drivers are missing or corrupted.

If you have a Win XP disk load into the drive.

Go to Run type in CMD

at the command prompt type in....

SFC /SCANNOW
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Old 11-16-2011, 09:35 AM   #3
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Many thanks for your reply.

When you say "type"... I think I'm going to have a problem!

(But I will keep looking for my Win XP disk - I know it's here somewhere...)
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Old 11-16-2011, 09:56 AM   #4
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Try a usb keyboard.
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Old 11-16-2011, 10:57 AM   #5
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I would look to see about finding new drivers for the keyboard or just reinstalling your current one. Borrow a keyboard from a friend and see if you can find them online.
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Old 11-16-2011, 03:57 PM   #6
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This probably won't help but give it a shot. Boot into Setup (Bios) and see if there is a setting for keyboard, or PS/2 you can try disabling, restarting and then boot into the Bios and re-enabling the keyboard.
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