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Comp keeps restarting!

This is a discussion on Comp keeps restarting! within the Windows XP Support forums, part of the Tech Support Forum category. hello. my computer is having problems. At the XP welcome screen, the computer restarts before i login. I don't know


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Old 10-29-2006, 12:27 PM   #1
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hello. my computer is having problems. At the XP welcome screen, the computer restarts before i login. I don't know how to fix it. I think I might have a virus or spyware, but I'm not entirely sure. Any help would be appreciated. thanks.
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Old 10-29-2006, 03:01 PM   #2
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please help! i dont know what to do........
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Old 10-29-2006, 03:42 PM   #3
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Hi bynum,

First of all, has this unit worked before or is this a new build? That information along with your specs would help a lot. Please check under my signature for the specs needed.

As soon as we get that information, we can take a look at possible solutions.

Post back with questions/concerns/answers.
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Old 10-29-2006, 03:46 PM   #4
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I've found that the easiest way to fix this is to repair windows. Boot to your XP CD and select the second repair, after the F8.
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Old 10-29-2006, 04:09 PM   #5
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windows xp

processors speed: 2.53 ghz intel pentiium 4

hard drive holds about 80 gb

RAM - 512 kb

i dont much else, cuz the cpu was built for us and i'm dumb.

any thing else u need to know?
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Old 10-29-2006, 04:14 PM   #6
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Hi,

Do you know what motherboard this is? Also, has this computer worked before, or is this a new build. That way, we might be better able to guide you.
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Old 10-29-2006, 04:16 PM   #7
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Quote:
Originally Posted by Computer Genius View Post
I've found that the easiest way to fix this is to repair windows. Boot to your XP CD and select the second repair, after the F8.
how do i exatly boot to it? like when do i put it in?
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Old 10-29-2006, 04:17 PM   #8
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Quote:
Originally Posted by Tumbleweed36 View Post
Hi,

Do you know what motherboard this is? Also, has this computer worked before, or is this a new build. That way, we might be better able to guide you.
not sure what the motherbaord is. is there a way i can find that out? the somputers about 4 years old. its worked for us all that time.
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Old 10-29-2006, 04:25 PM   #9
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Hi again,

One other question, is there any time that you shut the unit down without letting it shut down by itself, I mean like just shut off the switch?

If this is the case, then post back before you follow the instructions below:

You might be wise to go ahead then (since it has been working and try a repair-install) and follow the advice that Computer Genius has given you. I am assuming here that you have a regular Operating System CD with a valid code for this unit. If you do, then follow these instructions:

How to Perform a Windows XP Repair Install

I want to reinforce that you may have to reinstall some drivers and likely SP2 after you are done with a repair/install. Please read the instructions carefully.

If you have other questions, feel free to ask.
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Old 10-29-2006, 06:16 PM   #10
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Put the XP CD in the tray and shut the machine off. Start the machine. When it starts you will be asked to hit any key to boot to the CD. If it doesn't see the CD at startup you will have to change the boot order in the BIOS to make the CD the 1st boot device.
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