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Can't Copy/Cut > Paste Files in Windows Explorer

This is a discussion on Can't Copy/Cut > Paste Files in Windows Explorer within the Windows XP Support forums, part of the Tech Support Forum category. Hello there! Can you please help me with my problem? When I try to transfer files from one folder to


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Old 10-25-2009, 05:30 AM   #1
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Hello there!

Can you please help me with my problem? When I try to transfer files from one folder to another, Windows Explorer will not respond. I can open the Task Manager and I always need to manually end-task the folders.

Any help will be really appreciated!

Thank you!

Oh, by the way. I'm using a very, very old Windows XP Professional, Service Pack 2. It only has 128MB of RAM.
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Old 10-25-2009, 05:49 AM   #2
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Hello and Welcome to TSF,

What happens when you open the folder up and try dragging and dropping the files where you want them?
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Old 10-25-2009, 06:17 AM   #3
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Hourglass cursor, and when I open task manager, the recieving/sending folder will show the "Not Responding" status.
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Old 10-26-2009, 03:07 AM   #4
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Bumping!

Please help me.
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Old 10-26-2009, 03:10 AM   #5
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Report here: Virus Forum

https://www.techsupportforum.com/f50/...lp-305963.html
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Old 10-27-2009, 08:44 PM   #6
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What size are the files you're trying to move?

What size is your swap file? Look in Start > Control Panel > System > Advanced tab > Performance Settings button > Advanced tab > Virtual Memory Change button, and post back with the Initial and Maximum values.

How much free hard drive space is left, and have you defragged recently?

Look in Task Manager (Commit Charge in the status bar at the bottom) to see how much RAM is being used. 128mb is too low for Windows XP to run efficiently and could be causing your problem.
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Old 10-29-2009, 12:49 AM   #7
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@ koala

One is a 1 KB text file, and the other is a 700 MB ISO file
No luck. Oh well, I have no other choice but to reformat and buy some new memory modules.

Thanks for the replies.

And oh, my PC is infected with Win32/Sality.NAO virus.
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Old 10-29-2009, 07:35 AM   #8
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Formatting will get rid of the virus, but is usually the last resort and doesn't guarantee that you won't get infected again.

Win32/Sality.NAO can infect other .exe files on your hard drive and network, so formatting might only be a short-term fix. If you'd like our security analysts to help, please follow Riskyone101's instructions in post #5.

If you're going to backup any of the files on your infected hard drive (like ISOs that you might have downloaded from dubious sources), virus-scan them to make sure they're clean before putting them back on the hard drive, otherwise you'll be back to square one. Same for any programs you're going to reinstall after the format.
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