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Old 10-03-2006, 02:50 AM   #21
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Old 10-07-2006, 08:06 AM   #22
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I was able to run some registry code given to me by someone else. It did not correct my problem. I am quickly coming to the end of my rope. I'm not sure what I should do next.

Thanks for the help you've given me so far.
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Old 10-07-2006, 09:25 AM   #23
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I re-read this thread and was pretty overwhelmed with all the symptoms, data etc... This thing is probably much bigger than it needs to be.

I'm still stuck back at the point where you couldn't get into Safe Mode.

Is that still the case ?

If so, then that needs to be the starting point, and let's ignore everything else.

Also, your mention of "limewire" raises a red-flag for me, as P2P networking is a primary source of malware, and they is likely to be the ultimate cause for all your problems.

Please try to boot into Safe Mode by tapping the "F8" key once per second immediately after beginning the boot process. You mentioned that it was "not an option".

Do you have a bona-fide WinXP install disk, or some kind of recovery Cd from the computer's manufacturer ?

Also, please try to get HJT unzipped and post a log. That is a "must-have" in order to assess your situation. The 40-day nag from Win-Rar should not prevent you from unzipping the files. And if that is still a problem, you can (I believe) download HJT in either an uncompressed ".exe" file, or a self-extracting executable.

Also, please do not attempt to solve your problems based either on the advice from someone off this forum, or "on your own" as that may make the problem worse, or at least complicate the situation making it more difficult for us (me, at least) to help you.

EDIT***

ALso, I understand the overwhelming nature of computer problems. They have a tendancy to make it difficult to focus clearly. Please read this post slowly, and answer all of my questions one at a time.
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Old 10-10-2006, 05:10 PM   #24
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First let me say that all my software is legal. I have Windows XP Home Edition in an unopened package. I have a Velocity Micro System Restore (Bootable), Velocity Micro Drivers & Updates, and a Display Driver Installation CD. Also have CDs for motherboard, keyboard, and Nero.

When I mentioned "Safe Mode" is not an option, I didn't mean that F8 didn't work. However I do not get a "Safe Mode" option when I tap the F8 key. I seem to remember on my old computer that I had "Safe Mode" option plus a couple other options, such as starting from the last known good point.

What I get now is this:

BOOT MENU

Select a Boot First Device
Removable
Floppy Disk
Hard Disk
-1st SATA - M: WDC WD740GD-00FLC0 (don't remember if this last was zero or the letter O)
-2nd SATA - M: WDC WD2000JS-00MHB1
-Bootable Add in Card
CDROM
1st Master: Lite-On DVDRW SHW-160P6S
1st Slave: Lite-On Combo SOHC-5236V
Legacy LAN

Across the bottom there is: Expand/Close :Move Enter:Accept F4:Exit

I always select my C-Drive. It goes right past Desktop to Firefox. I have to hit the close button and 'cancel' button 32 times before Firefox will close on the 33rd time I hit the close button. BTW, most of these files I am closing are .exe files. I didn't check them 100% this last time.

I think I have HighjackThis unzipped okay as I also have a HighjackThis.exe file. Now comes a small problem. How do I run HighjackThis when every program I try to run opens up a Firefox window?

I would love to be able give you an output log from HighjackThis. And, no, I will not try to make any changes on my own. Don't know enough about computers to even think about doing it on my own.

Is there a place on the web where you can launch HighjackThis from? That is the only way I seem to be able to run a program at this time. I ran 4 virus scans doing it this way.
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Old 10-11-2006, 01:49 PM   #25
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"bump"
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Old 10-11-2006, 01:50 PM   #26
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This is in response to a post by Meztiso. Guess he got kicked out, again!

First let me say that all my software is legal. I have Windows XP Home Edition in an unopened package. I have a Velocity Micro System Restore (Bootable), Velocity Micro Drivers & Updates, and a Display Driver Installation CD. Also have CDs for motherboard, keyboard, and Nero.

When I mentioned "Safe Mode" is not an option, I didn't mean that F8 didn't work. However I do not get a "Safe Mode" option when I tap the F8 key. I seem to remember on my old computer that I had "Safe Mode" option plus a couple other options, such as starting from the last known good point.

What I get now is this:

BOOT MENU

Select a Boot First Device
Removable
Floppy Disk
Hard Disk
-1st SATA - M: WDC WD740GD-00FLC0 (don't remember if this last was zero or the letter O)
-2nd SATA - M: WDC WD2000JS-00MHB1
-Bootable Add in Card
CDROM
1st Master: Lite-On DVDRW SHW-160P6S
1st Slave: Lite-On Combo SOHC-5236V
Legacy LAN

Across the bottom there is: Expand/Close :Move Enter:Accept F4:Exit

I always select my C-Drive. It goes right past Desktop to Firefox. I have to hit the close button and 'cancel' button 32 times before Firefox will close on the 33rd time I hit the close button. BTW, most of these files I am closing are .exe files. I didn't check them 100% this last time.

I think I have HighjackThis unzipped okay as I also have a HighjackThis.exe file. Now comes a small problem. How do I run HighjackThis when every program I try to run opens up a Firefox window?

I would love to be able give you an output log from HighjackThis. And, no, I will not try to make any changes on my own. Don't know enough about computers to even think about doing it on my own.

Is there a place on the web where you can launch HighjackThis from? That is the only way I seem to be able to run a program at this time. I ran 4 virus scans doing it this way.
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Old 10-11-2006, 03:56 PM   #27
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I haven't had a chance to read the full thread yet, but from what I have read (multiple firefox windows popping up) you have at least 1 virus on there. Go to your start menu
> run
> type 'msconfig'
> hit ok
> in the window that loads click the "boot.ini" tab
> check the box that says /SAFEBOOT
> fill in the bubble that says network (see attachment for example).

This will force your computer into safe mode after you reboot, but will still give you network access.
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Old 10-12-2006, 03:17 PM   #28
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Thanks, elf. It is possible I wasn't seeing the other page listed at the bottom right corner (or top right, depending on?). I do get an email whenever someone replies to my thread. I think that means I have subscribed. Am I correct in thinking this?

Question. If I can get into 'safe mode' following your instructions, then what? Will I be able to run HighjackThis?

What goes in the "bubble"? Will it be self explanatory when I reach that point?

I don't remember what I did when I originally posted.
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Old 10-12-2006, 09:18 PM   #29
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Once in safe mode you will be able to run hijackthis, virus scans, spyware scans...most anything (not video games, or anything super graphic intensive).

the "bubble" is pretty self explanatory, you can pick either "minimal" "network" "dsrepair" or "minimal(alternate shell)" just click the bubble next to "network"
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Old 10-13-2006, 08:28 PM   #30
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elf or nickster_uk or ?,

Was able to get into 'safe mode', BUT Firefox wouldn't run. IE wouldn't run. Using the Add/Remove I was able to remove some kind of "Bear" program that I think my grandson downloaded . Couldn't find the killbill.exe that BitDefender and McAfee called a virus.

CounterSpy wouldn't run. Message was:

"Can't run CounterSpy. A device attached to the system is not functioning."

Had to reboot so I could leave this message.

Wasn't able to get to 'safe mode' by Start, Run, typing in 'msconfig', OK. It said it couldn't find the file. Check my spelling. Tried it with the single quotation marks. No good. Deleted quotation marks, and tried. Retyped and tried. Opened up in Firefox.

At this point I closed Firefox and hit Start, Turn off, Restart. Got message "End Task". Don't know what was running. I had closed all programs before attempting to "Restart".

After clicking "End Task", I was able to get into 'safe mode' when it rebooted. Tried to run HighjackThis, but couldn't find any such file while in 'safe mode'. Couldn't download it again because I can't get on the web from 'safe start'.

Now what do I do?
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Old 10-14-2006, 06:54 AM   #31
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Forgot to mention that one of the times I typed in 'msconfig', and hit 'OK', I got this message.

"An Access Denial error was returned while attempting to change a service. You may need to log on using an Administrator account to make the specific changes."

I never created separate accounts. And even if I had, I would be the Administrator.
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Old 10-15-2006, 07:15 AM   #32
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Well you need to have hijackthis downloaded before you go to safe mode...in a folder on your desktop so you can find it easily and quickly.

When you are rebooting and it gives you the safe mode option, it should also give you an option for 'safe mode with networking'...that it is the option you should choose so that you can access the internet.

As for msconfig, you should type it without the quotation marks...but looking at that error message, chances are you have a virus disabling it.
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Old 10-15-2006, 10:04 AM   #33
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I've managed to get back into 'safe start' mode. Had to download Winrar and HighjackThis again as they weren't on my desktop while in 'safe start' mode. Actually very few of my programs are on the Desktop now. I think I ran HighjackThis okay. It found 28 problems. Said I needed to register to clean up the files. Was afraid to register without more information from you as I didn't know if registering would automatically clean up the files, and I know I am not supposed to do anything without your instructions first.

How do I cut-and-paste this list for you to look at. Also I don't have my email in 'safe start' mode. It wants me to register. I didn't.

Restarting and shutting computer down does not let me get into 'safe mode'. I only get the 'boot menu' option which I have previously described. I have to run 'msconfig' although nothing seems to be happening. Then when I select 'Restart' I get a box with "explore.exe" running and have to do an "End Task". Then restarting brings up the "safe start" option by using F8.

I don't have my email or Bookmarks in 'safe start' mode. Thunderbird is listed, but clicking on it asks me to register.

Some headway is finally being made!
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Old 10-15-2006, 01:54 PM   #34
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Whatever you have downloaded is not HijackThis...hijackthis requires no registration, and won't fix anything on its own. It requires manual selection of entries you want to remove.

Download THIS FILE and put it in a folder on your computer (somewhere that you can easily find it). When you boot into safe mode run that .exe file. A window will open.
Click the button that says "Run a scan and save a log file" it will scan your computer, then open a text document full of important information. Copy everything from that text file and post it here and I will take care of the rest for you.
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Old 10-15-2006, 02:02 PM   #35
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Logfile of HijackThis v1.99.1
Scan saved at 5:00:39 PM, on 10/15/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunThreatEngine.exe
C:\Program Files\Sunbelt Software\CounterSpy\Consumer\SunProtectionServer.exe
C:\Documents and Settings\Administrator\Desktop\HijackThis.exe

O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: AOL Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [CTDVDDET] "C:\Program Files\Creative\SBAudigy4\DVDAudio\CTDVDDET.EXE"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy4\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [AudioDrvEmulator] "C:\Program Files\Creative\Shared Files\Module Loader\DLLML.exe" -1 AudioDrvEmulator "C:\Program Files\Creative\Shared Files\Module Loader\Audio Emulator\AudDrvEm.dll"
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1143628846\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [BDMCon] "C:\Program Files\Softwin\BitDefender9\bdmcon.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "c:\program files\softwin\bitdefender9\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] "c:\program files\softwin\bitdefender9\bdswitch.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [IPHSend] C:\Program Files\Common Files\AOL\IPHSend\IPHSend.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunServer] C:\Program Files\Sunbelt Software\CounterSpy\Consumer\sunserver.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [adwarealert] C:\Program Files\AdwareAlert\AdwareAlert.exe -boot
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~2\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll
O9 - Extra button: AOL Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AOL Toolbar 3.1\aoltb.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Dale Warren\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - https://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - https://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - https://update.microsoft.com/windowsu...?1134132133308
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - https://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - https://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - https://download.mcafee.com/molbin/is...61/mcfscan.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: InCD Helper (read only) (InCDsrvR) - Nero AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)
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Old 10-15-2006, 02:05 PM   #36
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I suppose I will need to stay in 'safe mode' to accomplish what you want done.

Thanks a bunch for getting me to this point. I was dreading having to reload the software and lose all my pictures, addresses, etc.

I'm starting to feel like a happy camper right about now!
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Old 10-19-2006, 01:55 AM   #37
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Starting to worry that there are some major problems since I haven't heard back.

Why do so many of my BitDefender files say "(file missing)"?
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Old 10-22-2006, 07:19 PM   #38
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Hi,

You haven't heard back because in all honesty, I'm not sure there's much we can do. You've already tried the registry fix that should have fixed the issue with not being able to run .exe's--and you still cannot run them without them opening up Firefox.

So many registry 'cleanings' were done, and I fear that legit registry entries were taken out.

The HijackThis log in Safe Mode isn't showing us anything that we can work with.

We'll give it one last shot and see if there's anything we can work with.

Copy the bolded text below into a new notepad document (not wordpad).
Click file> save as...> call it Hijackthis.bat > file types *all files*> and save it to desktop.

@echo off
cd\
echo REGEDIT4>Temp.reg
echo.>>Temp.reg
echo [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunOnceEx]>>Temp.reg
echo "Flags"=dword:00000008>>Temp.reg
echo [HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunOnceEx\000]>>Temp.reg
echo "runonce"="\"\\!HJT.bat\"">>Temp.reg
[email protected] off>!HJT.BAT
Echo.echo Hijackthis will open before the windows desktop>>!HJT.BAT
echo.echo Scan and Fix only what your forum adviser suggested>>!HJT.BAT
echo pause>>!HJT.BAT
echo.start hijackthis.exe>>!HJT.BAT
echo.echo ONLY when finished with hijackthis close it and,..>>!HJT.BAT
echo pause>>!HJT.BAT
echo.del Temp.reg>>!HJT.BAT
echo.CLS>>!HJT.BAT
echo.exit>>!HJT.BAT
regedit.exe /s Temp.reg
echo Please restart your PC now
Echo Just before the desktop loads Hijackthis will open,
echo Scan and Fix only what your forum adviser suggested
pause
CLS
exit



Run Hijackthis.bat then restart your PC.
Hijackthis will open before the desktop loads. Immediately run a scan with HijackThis, save the log and post it here.
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Old 10-23-2006, 03:22 PM   #39
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Hi Dale,

Per your PM, does HijackThis load anyway upon reboot--even though Firefox loads up?

Do me a favor, let's take a look at available Restore Points:

Reboot your system into Safe Mode, but this time, you want to choose Safe Mode with Command Prompt

You should now have a black screen in front of you.

Type this in exactly as shown:

"%SystemRoot%\system32\restore\rstrui.exe"

Press Enter

It should bring up the System Restore for you. Follow the on screen prompts to 'Restore my computer to an earlier time'.

You should now see a calendar on your left with dates in bold.
  1. Please write down the dates available for October
  2. Click on the < to the left of October at the top of the Calendar
  3. Please write down the dates available for September
  4. Click on the < once again and write down the dates available for August.

Please list those dates here.
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"It is one life whether we spend it laughing or weeping." "Take the time to laugh--it is the music of the soul."
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Old 10-23-2006, 06:04 PM   #40
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Posts: 117
OS: XP Home



Dates in bold numbers are as follows:

Oct. 1,3,5,7,8,9,10,11,12,13,14,18,19,20,21,22

Sept. 1,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17,18,19,21,22,24,26,27,28

Aug. 1,2,3,4,6,7,8,9,10,11,12,13,14,15,16,17,18,19,20,21,22,23,24,25,26,
27,28,29,30

The last day of each month are white numbers on blue (turquoise?) background.

I believe it is necessary to go back to at least Sept. 28 to find a date before my problem started.
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