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Cannot Copy & Paste

This is a discussion on Cannot Copy & Paste within the Windows XP Support forums, part of the Tech Support Forum category. Hi, Yesterday I got hit with some sort of virus, ironically, whilst doing an update using Sunbelt Vipre Antivirus, which


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Old 05-08-2012, 09:23 AM   #1
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Join Date: May 2012
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Hi,

Yesterday I got hit with some sort of virus, ironically, whilst doing an update using Sunbelt Vipre Antivirus, which I think may be the sasser worm or blaster or something. I'm not really a technical person so I don't know. But for whatever reason all of my "human interface devices" or whatever they're called (printer, scanner, speakers, etc.), internet connections, and copy/paste and I'm sure a whole bunch of other things have been disconnected or malfunction. I was thinking about trying to back up my data on an external hard drive and then wipe the computer's memory, but I can't copy/paste anything, so I tried it with a CD and that didn't work either.

So then I searched around online and found this site, but when I check services.msc and try to restart clipbook/network DDE DSDM/DDE, when I right click on these things, they're all grayed out, so I can't restart any of them!

Any idea what to do? This matter has become critical now!!!








.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13
Run by Garreth Mangwiro at 1806 on 2012-05-08
.
============== Running Processes ===============
.
C:\Program Files\Nitro PDF\Professional 7\NitroPDFDriverService2.exe
C:\WINDOWS\system32\NLSSRV32.EXE
C:\Program Files\TeamViewer\Version7\TeamViewer_Service.exe
C:\Program Files\TeamViewer\Version7\TeamViewer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TeamViewer\Version7\tv_w32.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Documents and Settings\All Users\Application Data\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\DOCUME~1\GARRET~1\LOCALS~1\Temp\RtkBtMnt.exe
C:\WINDOWS\system32\rundll32.exe
H:\dds.com
.
============== Pseudo HJT Report ===============
.
uInternet Connection Wizard,ShellNext = hxxp://go.sunbelt-software.com/?linkid=1148
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - c:\program files\divx\divx plus web player\ie\divxhtml5\DivXHTML5.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
uRun: [ISUSPM] "c:\documents and settings\all users\application data\macrovision\flexnet connect\6\ISUSPM.exe" -scheduler
uRun: [g2pamy] control.exe "c:\program files\yvvleq2rb\g2pamy.cpl",0,1
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [AzMixerSel] c:\program files\realtek\audio\drivers\AzMixerSel.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Apoint] c:\program files\apoint2k\Apoint.exe
mRun: [WinampAgent] "c:\program files\winamp\winampa.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [DAEMON Tools] "c:\program files\daemon tools\daemon.exe" -lang 1033
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [SBAMTray] c:\program files\sunbelt software\vipre\SBAMTray.exe
mRun: [MobileBroadband] c:\program files\vodafone\vodafone mobile broadband\bin\MobileBroadband.exe /silent
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRunOnce: [nltide_2] regsvr32 /s /n /i:U shell32
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
TCP: DhcpNameServer = 10.0.9.1
TCP: Interfaces\{2B353A1D-9730-432A-BF1F-CBFB3C360C91} : DhcpNameServer = 10.0.9.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\garreth mangwiro\application data\mozilla\firefox\profiles\nh6zf17d.default\
FF - prefs.js: browser.startup.homepage - Google
FF - plugin: c:\program files\divx\divx ovs helper\npovshelper.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npwachk.dll
FF - plugin: c:\program files\nitro pdf\professional 7\npdf.dll
FF - plugin: c:\program files\nitro pdf\professional 7\npnitromozilla.dll
FF - plugin: c:\program files\nitro pdf\professional 7\NPShellExtension.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_2_202_233.dll
.
============= SERVICES / DRIVERS ===============
.
R? AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service
R? cpuz135;cpuz135
R? HPFXFAX;HPFXFAX
R? MozillaMaintenance;Mozilla Maintenance Service
R? SBAMSvc;VIPRE Antivirus + Antispyware
R? SBRE;SBRE
R? teamviewervpn;TeamViewer VPN Adapter
R? VmbService;Vodafone Mobile Broadband Service
R? vodafone_zte_cdc_acm;Vodafone Vodafone ZTE CDC-ACM driver (ZTE)
R? vodafone_zte_cdc_ecm;vodafone_zte_cdc_ecm
R? vodafone_zte_cpo;Vodafone Vodafone ZTE Install
R? vodafone_zte_ecm_enum;Vodafone Vodafone ZTE DC Enumerator (ZTE)
R? vodafone_zte_ecm_enum_filter;vodafone_zte_ecm_enum_filter
S? Asapi;Asapi
S? L1c;NDIS Miniport Driver for Atheros AR8131/AR8132 PCI-E Ethernet Controller
S? NitroDriverReadSpool2;NitroPDFDriverCreatorReadSpool2
S? nlsX86cc;NLS Service
S? sbaphd;sbaphd
S? sbapifs;sbapifs
S? sbtis;sbtis
S? TeamViewer7;TeamViewer 7
S? vodafone_K3805-z_dc_enum;vodafone_K3805-z_dc_enum
.
=============== Created Last 30 ================
.
2012-05-08 15:05:16 -------- d-----w- c:\documents and settings\garreth mangwiro\application data\SpeedMaxPc
2012-05-08 15:05:16 -------- d-----w- c:\documents and settings\garreth mangwiro\application data\DriverCure
2012-05-08 15:05:08 -------- d-----w- c:\program files\SpeedMaxPc
2012-05-08 15:05:08 -------- d-----w- c:\program files\common files\SpeedMaxPc
2012-05-08 15:05:08 -------- d-----w- c:\documents and settings\all users\application data\SpeedMaxPc
2012-04-21 14:56:47 418464 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-04-17 07:56:00 -------- d-----w- c:\program files\temp
2012-04-09 10:33:08 -------- d-----w- c:\program files\Mozilla Maintenance Service
.
==================== Find3M ====================
.
2012-05-08 15:46:46 3088 --sha-w- c:\windows\system32\KGyGaAvL.sys
2012-04-21 14:56:47 70304 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
.
============= FINISH: 1814.71 ===============
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Old 05-08-2012, 09:41 AM   #2
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I have all those disabled and can still copy and paste.

Try resetting IE8 to defaults.
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Old 05-08-2012, 09:46 AM   #3
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Internet Explorer does not even run when I start it up. It just opens a window which immediately shuts down.
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Old 05-08-2012, 09:48 AM   #4
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Then you need to post anew in the Virus section here NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum read all the instructions and provide all the data they ask for.
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