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BSOD - ntoskrnl.exe - help!

This is a discussion on BSOD - ntoskrnl.exe - help! within the Windows XP Support forums, part of the Tech Support Forum category. Hi! This is my first ever request here. I'm a tech-illiterate who in most cases can manage it all via


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Old 03-24-2010, 06:20 AM   #1
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Hi!

This is my first ever request here. I'm a tech-illiterate who in most cases can manage it all via googling, but now I've just hit a wall. Please help.

I get randomly timed blue screens on my Acer Aspire 5715Z laptop running XP Home 2002, Intel Pentium Dual CPU T2330 @ 1,60 GHz, 1 GB RAM. Until recently, when I integrated it with a router, I used the machine very sporadically and offline only, without issues. A few days ago I got some automatic updates installed, namely Microsoft .NET Framework 1.1, Microsoft .NET Framework 3.5 SP1, Microsoft .NET Framework 3.0 SP 2, MSXML 6 Service Pack 2 (KB973686), Microsoft .NET Framework 2.0 SP 2, Windows XP Service Pack 3.
It just felt too much of a good thing, and indeed, blue screens started in a matter of hours. What I suspect having some extra involvement in all this: a thing called Microsoft Kernel-Mode Driver Framework Feature Pack 1.1, also installed automatically the day the blue screens started.

A program called BlueScreenView tells me that the first blue message went like this: "The problem seems to be caused by the following file: ntoskrnl.exe
BAD_POOL_CALLER"
"Technical Information:
*** STOP: 0x000000c2 (0x00000007, 0x00000cd4, 0x02060006, 0x8683f168)
*** ntoskrnl.exe - Address 0x8053769a base at 0x804d7000 DateStamp 0x4b1ea84c"
The system logged the event as being of Category (102), ID 1003.

Subsequent blue screens were about "PAGE_FAULT_IN_NONPAGED_AREA", with the same possible source of the problem (ntoskrnl.exe)
"Technical Information:
*** STOP: 0x00000050 (0xbad0b148, 0x00000000, 0x8056d729, 0x00000002)
*** ntoskrnl.exe - Address 0x8053769a base at 0x804d7000 DateStamp 0x4b1ea84c"
System log: Category (102), Event ID 1003.

Following some recommendations found on the web I did a memory test with the Windows Memory Diagnostic Tool, which found everything in order, then I reset the system to the last good configuration, which did nothing to stop the problem, except the blue screen text now goes like this:

"The problem seems to be caused by the following file: 螰稟ൖ�溵뒹῞�뢛焟㨁规緋请彰뉫�禇郮ꛃⶤ�鵌៩�槟
PAGE_FAULT_IN_NONPAGED_AREA"
"Technical Information:
*** STOP: 0x00000050 (0xbad0b148, 0x00000000, 0x8056d729, 0x00000002)
*** 螰稟ൖ�溵뒹῞�뢛焟㨁规緋请彰뉫�禇郮ꛃⶤ�鵌៩�槟 - Address 0xa97bae33 base at 0xa9776000 DateStamp 0x00000000"

I also tried restoring the system to a date previous to the Microsoft downloads, but I was told there's nothing to restore because nothing had been modified. Which may make sense somehow, only not for me, since I can see all that service packs installed.

On a side note, I have just observed that the system log has been, from times immemorial, trying to warn me that "The following boot-start or system-start driver(s) failed to load:KLIF." Event ID 7026, no category. Which thing seems to be connected to some Kaspersky stuff, which, strangely enough, I never had on this machine.

Some advice as to what should I do would be very much aprreciated.
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Old 03-24-2010, 11:11 PM   #2
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Sixty views and nobody cares to say a word? I'm slightly disappointed in this forum.
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Old 03-25-2010, 01:47 AM   #3
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Join Date: Feb 2005
Location: Santa Monica, CA
Posts: 1,267
OS: XP, Vista, 7, Ubuntu



Error check the drive.
Is there a dump file located in C: > WINDOWS > MiniDump > ?
These files can be analyzed with this tool... https://www.microsoft.com/whdc/devtoo...nstallx86.mspx
Possibly a corrupted driver.
This might help...
https://www.ehow.com/how_5085175_repl...oskrnlexe.html
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Old 03-26-2010, 12:25 AM   #4
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Thanks for the reply.
I gave a try to the ntoskrnl.exe-restoration trick, but it left me in the situation of not being able to boot in anymore, no matter which method I try.
I'm contemplating a repair reinstall.
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Old 03-26-2010, 02:12 AM   #5
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I believe you are on the right track testing memory. During my XP days PAGE FAULT IN NON-PAGED AREA seemed to always lead here. IMHO the bootloader is hitting a bad memory block while trying to load the kernel. Try using a more comprehensive testing tool like Memtest86 that runs from a (free) downloadable boot disk. https://www.memtest86.com/download.html
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