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BSOD - Dump files included - Help please

This is a discussion on BSOD - Dump files included - Help please within the Windows XP Support forums, part of the Tech Support Forum category. Hi everyone. I've been getting a BSOD for a few days, and I don't know why. And now it's gotten

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Old 03-03-2008, 03:27 AM   #1
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Join Date: Mar 2008
Posts: 4
OS: Windows XP Service Pack 2

Hi everyone.
I've been getting a BSOD for a few days, and I don't know why.
And now it's gotten to the point where as soon as Windows finishes loading, it crashes immediately.
The install of XP is pretty fresh, and there are no malicious programs, trojans, viruses, or spyware.
The laptop runs fine in safe mode without any freezing or crashing.
I have run memtest for a while, and no errors come up.
I tried running hard drive test, but since my laptop needs to load special drivers from a floppy disk, I couldn't run a complete drive test.

Here is the BSOD error message:

0x0000008E (0xC0000005, 0x80610305, 0xA5FBD9DC, 0x.....)
I can't read the rest because the computer auto-restarts too quickly.

Here are my laptop specs (Laptop is over 3 years old - running hard almost everyday):

Sager 9880
Pentium 4 3.0 GHz
512MB PC2-4200/200P RAM
100GB Seagate ATA 2.5" HD
ATI X800 Mobility Radeon - 256MB/PCIxpress (Removable)

I have included the most recent minidump files.
Can anyone please help me to figure out what is wrong?
Attached Files
File Type: zip Minidump.zip (107.2 KB, 15 views)
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Old 03-03-2008, 05:45 AM   #2
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Join Date: Jul 2007
Location: Over the Forth from Edinburgh, Scotland
Posts: 4,279
OS: WinXP Pro/Windows7 Ultimate

Hello jbondsr

1. This very often is a RAM problem. If you have more than one stick of RAM (256MB or more) swap them over or take one out and try again with only stick #1. If it does not help or makes things worse swap the sticks and try again with only stick #2. This will identify if you have a bad stick.

2. It could also be a driver issue.The fact that the machine is OK in Safe Mode points to this .
Turn off automatic rebooting (you can do this in Safe Mode)
Right-click My Computer / Properties / Advanced / Startup and Recovery/Settings.
Under System Failure, uncheck the Automatically restart check box

Reboot into normal mode
You will then get a BSOD with error message which will help identify the problem. You will now be able to read all the STOP message. Look if there is a driver mentioned "*****.sys" and post back
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Old 03-03-2008, 12:43 PM   #3
Join Date: Oct 2005
Posts: 455

All the crashes are caused by registry corruption. It can be caused by software or hardware. Check the event viewer for any that match the crashes. I think event id 1517 is software hive corruption.

BugCheck 1000008E, {c0000005, 80579217, a6bab99c, 0}
Probably caused by : ntkrnlmp.exe ( nt!HvpGetCellMapped+5f ) <-- Registry corruption.
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