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This is a discussion on Brian Dennis within the Windows XP Support forums, part of the Tech Support Forum category. Hi Running XP SP3 - just converted Fat32 to NTFS everything works fine so far as I can tell. However


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Old 06-24-2008, 03:23 AM   #1
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Hi

Running XP SP3 - just converted Fat32 to NTFS everything works fine so far as I can tell. However cannot scan C Drive as all AV programs hang on System Volume File. This includes Windows Defender. When I remove SVF from check list Defender runs thro Ok.
Any ideas ?
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Old 06-24-2008, 04:14 AM   #2
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Hi Brian Dennis, welcome to TSF..

by 'System Volume File', are you referring to the System Volume Information folder?

If yes, that folder contains all your System Restore points, most of which will not be any use to you now as you have a different file system. If you purge all restore points except the most previous one, that may resolve the issue.
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Old 06-25-2008, 07:39 AM   #3
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Hi - Cleared all restore points - no change. You are correct it is the System volume information folder which is causing all of my av programs to hang. Only Defender allows me to de-select the SV information folder. No other problems show. Also tried MS Baseline security analyzer - Secunia psi and windows update all OK.
Any more thoughts ?
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Old 06-25-2008, 07:44 AM   #4
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Try giving yourself full permissions to the System Volume Information folder. To do this you will need to enable the viewing of hidden files and folders as well as system protected files.
https://support.microsoft.com/kb/308421

Plus if you're using XP Home, you will have to make the changes when in Safe Mode.
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Old 06-25-2008, 08:44 AM   #5
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Hi Thanks for your help, I will call a halt just now as I am going on hols, on my rtn I will probably buy some MS support time as I am in deeper than I am comfortable with.
Regards BrianD
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