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Bizarre Numpad issue

This is a discussion on Bizarre Numpad issue within the Windows XP Support forums, part of the Tech Support Forum category. It's like the num pad decimal character no longer exists. I've tried using a different keyboard and even used the


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Old 04-23-2010, 02:02 PM   #1
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It's like the num pad decimal character no longer exists. I've tried using a different keyboard and even used the on screen keyboard; no matter what I cannot type a . using the num pad. Any ideas?

Thank in advance,
Tim
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Old 04-23-2010, 03:25 PM   #2
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Hi Tim, welcome to TSF !

Make sure numlock is on.

Check the default input language : start => run => intl.cpl. Click on the language tab then on details and make sure the default input language corresponds to your keyboard layout. You can add more languages if needed.
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Old 04-25-2010, 11:18 AM   #3
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No dice. I checked the language settings, everything looks normal.

Without numlock, pressing the . key does delete, and pressing shift + . deletes when numlock is on, I just can't get it to make a .

I don't remember the exact circumstances but I think I had the issue briefly once before, and turning numlock off and on again fixed it whereas now it will not, but that makes it sound even stranger so I may have missed a better explanation for that case (maybe I had numlock off then and didn't realize?).
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Old 04-25-2010, 10:33 PM   #4
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Does it happen in all programs ? (notepad, word, IE, ...)

In the registry (start => run => regedit), navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Keyboard Layout and check that there's no Scancode Map entry below the default entry.

Start in safe mode (repeatedly press F8 at startup). Does the problem also happen there ?

What firewall and antivirus are you running ? Have you scanned the system for malware recently ? (use adaware or spybot)
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Old 04-26-2010, 07:45 AM   #5
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It does happen in all programs, even windows explorer.

There's nothing but default in that folder.

There's subfolders called DosKeybCodes and DosKeybIDs which have a lot more entries than just default. Are they supposed to be there?

I'll try throwing spybot on and safe mode if that doesn't work.

Thanks,
Tim
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Old 04-26-2010, 12:26 PM   #6
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The DosKeybCodes and DosKeybIDs entries are normal.

Tell us how it goes once you've tried in safe mode and run spybot.
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Old 04-27-2010, 12:19 PM   #7
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I tried it before class this morning (after using spybot) and it didn't work.

Came back now in the afternoon and it works again...

Hopefully it will stay that way; if not, do you have any idea how or why it could fluctuate like that?

Thanks for your help,
Tim
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Old 04-28-2010, 06:48 PM   #8
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Very weird indeed, I've never seen this problem before. Usually it's the keyboard that's failing but since the visual keyboard is also affected here it's got to be some software issue.
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