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All emails lost in Firefox inbox

This is a discussion on All emails lost in Firefox inbox within the Windows XP Support forums, part of the Tech Support Forum category. Someone please help. My inbox emails have suddenly disappeared from Firefox inbox. I don't know what I may have done,


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Old 07-07-2016, 08:46 AM   #1
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Someone please help. My inbox emails have suddenly disappeared from Firefox inbox. I don't know what I may have done, if anything other than to update Firefox to cause it, but would like them back if at all possible. Thanks.
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Old 07-07-2016, 10:09 AM   #2
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Firefox doesn't have an Inbox, as far as I know.

Which client do you use for your email?
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Old 07-07-2016, 12:35 PM   #3
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Firefox is a browser, it is not an Email client. As stated Firefox does not have an Inbox.You can access your Email via Firefox at your Email providers Web Site.
Who is your Email provider? Have you logged into your Email providers page and looked in the Spam, Trash, and any other folders for your Emails? Have you contacted your Email providers Support team?
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Old 07-07-2016, 03:03 PM   #4
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I thought you were referring to on-line web-mail. If not, did you mean Thunderbird rather than Firefox?
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Old 07-07-2016, 04:36 PM   #5
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H.Jon: Please read: Excelguru Help Site - A message to forum cross posters
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Old 07-08-2016, 09:41 AM   #6
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Quote:
Originally Posted by Corday View Post
Sorry about that. Thanks for the tip.
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Old 07-08-2016, 09:50 AM   #7
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Quote:
Originally Posted by Corday View Post
I thought you were referring to on-line web-mail. If not, did you mean Thunderbird rather than Firefox?
-------
I don't know anything about Thunderbird. I am only aware of a Mozilla and Firefox relationship, if that is what it is. All I know is that my Emails are missing in Firefox and I sure would appreciate getting them back into the Inbox where they once were before. Unforunately I'm not the brightest bulb in the room when it comes to computers. Thanks.
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Old 07-08-2016, 10:01 AM   #8
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OK, you still haven't answered the question as to who your Email provider is.
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Old 07-08-2016, 10:03 AM   #9
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Quote:
Originally Posted by spunk.funk View Post
Firefox is a browser, it is not an Email client. As stated Firefox does not have an Inbox.You can access your Email via Firefox at your Email providers Web Site.
Who is your Email provider? Have you logged into your Email providers page and looked in the Spam, Trash, and any other folders for your Emails? Have you contacted your Email providers Support team?
-------------------
The Email provider is Hotmail... Don't know how to check the spam or trash folders for my Emails or how to contact my Email providers Support team. Sorry I'm so computer dense.
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Old 07-08-2016, 10:06 AM   #10
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Quote:
Originally Posted by H. Jon View Post
Sorry about that. I'll stick to one or two next time if I can get a solution. Thanks for the tip.
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Old 07-08-2016, 10:08 AM   #11
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Quote:
Originally Posted by Corday View Post
OK, you still haven't answered the question as to who your Email provider is.
-------
Sorry about that. Hotmail. Thanks

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Stability of this user is questionable.
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Old 07-08-2016, 10:14 AM   #12
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Quote:
Originally Posted by Corday View Post
OK, you still haven't answered the question as to who your Email provider is.
Corday, sorry about that. It's Hotmail.com
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Old 07-08-2016, 10:15 AM   #13
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Did you change the name of your account from Hotmail to Outlook.com as it replaced Hotmail. If so, go to the left pain under Folders and look for your old Hotmail account.
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Old 07-08-2016, 10:19 AM   #14
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Out of curiosity did you know that most online email servers will clean the server's inbox and trash every so often due to either lack of activity or too much activity
in a very heavily endowed email inbox folder and trash folder as they have limits to what you are allowed to keep in them. If you are one of those who never deletes anything then that is the answer..
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Old 07-08-2016, 10:24 AM   #15
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Quote:
Originally Posted by Corday View Post
Did you change the name of your account from Hotmail to Outlook.com as it replaced Hotmail. If so, go to the left pain under Folders and look for your old Hotmail account.
----------
I think it was done automatically as it comes up as Outlook before it opens the inbox in Firefox.
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Old 07-08-2016, 10:31 AM   #16
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Quote:
Originally Posted by Rich-M View Post
Out of curiosity did you know that most online email servers will clean the server's inbox and trash every so often due to either lack of activity or too much activity
in a very heavily endowed email inbox folder and trash folder as they have limits to what you are allowed to keep in them. If you are one of those who never deletes anything then that is the answer..
-----------
No, I didn't know that. But I have 2 whys...Why didn't that happen in IE, and why won't the new Emails show in Firefox as they do in IE? And how do I get them back into the firefox inbox? Thanks
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Old 07-08-2016, 10:34 AM   #17
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Quote:
Originally Posted by Deejay100six View Post
Firefox doesn't have an Inbox, as far as I know.

Which client do you use for your email?
---------------------
Hotmail... All I know is when using Firefox the Inbox for my Email is now empty.
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Old 07-08-2016, 11:02 AM   #18
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Sounds like you have not updated Firefox maybe what version are you on?
Across top of browser click on "Help" and then "About" to see version. Or it could be a plugin missing.
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Old 07-08-2016, 11:10 AM   #19
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Screen shots would help a lot to see what your seeing.
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Old 07-08-2016, 12:28 PM   #20
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Quote:
Originally Posted by H. Jon View Post
----------
I think it was done automatically as it comes up as Outlook before it opens the inbox in Firefox.
OK, then you should find the old mail as I described in Post #13
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