Go Back   Tech Support Forum > Microsoft Support > Windows XP Support

User Tag List

account freezing issues 2

This is a discussion on account freezing issues 2 within the Windows XP Support forums, part of the Tech Support Forum category. My computer is acting up. The administrator account itself is freezing after about 20 seconds. I logged into the guest


Closed Thread
 
Thread Tools Search this Thread
Old 12-10-2008, 03:33 PM   #1
Guest
 
Join Date: Dec 2008
Posts: 1
OS:


Confused

My computer is acting up. The administrator account itself is freezing after about 20 seconds. I logged into the guest account, but it has no problem. I tried downloading something like antivirus.com to scan my computer, but since i download it on the guest account, they say I can't access it unless i'm in the administrator account. I can't logged in because it freezes.My computer also shuts down by itself now . PLease help me.

Operating System: Windows XP Professional.
RAM:
Video Card: .
Processor:
Service Pack:
Internet Connection: Verizon wireless router


Oh yeah, I just find out something about my firewall is turned off, adn my autoupdating thing is turned off. My virus protecting program is out of date, because I'm in teh guest account, I have no way of accessing it and if I do, my whole computer would freeze
candice29 is offline  
Sponsored Links
Advertisement
 
Old 12-10-2008, 08:37 PM   #2
 
Join Date: Feb 2007
Posts: 3,332
OS:



Hello

this sounds like a virus

so this is what you need to do

shut your system down

when you power on your system start tapping the (F8)key & keep tapping it until a screen is revealed thet give you the options

safe mode
safe mode with comand prompt
safe mode with network

and many others

you will want to select (safe mode ) then enter

then a screen with all types of codes will scroll down

then you will get the welcomscreen stating that windows is loading

then you will get the user log on screen

here you wil have a list of all users and a hidden (administrator account) you will need to log onto this account

then you will get awindow that is notifying you that you are loging into safe mode on this account / you will check the box & then select ( yes / okay / apply )

then the account will compleatly load

now you are on your hidden administrator account

here you can create another administrator account or turn your guest into a administrator account

and then you can do this

follow link

https://support.microsoft.com/kb/811151/

then you can deleat the bad account

do not for get your music & picture & created files

then return here for further steps
mike2020learnin is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2
Powered by vBadvanced CMPS v3.2.3


All times are GMT -7. The time now is 02:59 AM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2020 DragonByte Technologies Ltd.
Copyright 2001 - 2018, Tech Support Forum

Windows 10 - Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts