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Old 01-08-2006, 02:41 AM   #1 (permalink)
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Help! Unable to open any files or folders on Desktop!!!

Someone plz help me...
Yesterday, while I was running a program called "BeClean" on my computer... It froze when it got to cleanning the section of "ActiveX Control..."
I thought, what the hell, sooo I ctrl+alt+del... Where I ended it's process..
As soon as I ended "BeClean", I wasn't able to double click on any of my files and folders whatsoever!?!?....
Than, I rebotted my computer, and it became worst...
The loading time for the Start Bar Menu as well as icons on the desktop loaded very slow (while background still remained there..)
Later (when the icon and folders; as well as toolbars showed up), I wasn't able to open anything by double clicking~...
I am unable to enter "My Computer, nor Control Panel"..
I have checked that all my movies, games and documents still remained in the computer using the Dos Menu....

Someone plz tell me how I can fix this...
Replies are greatly appreciated~
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Old 01-08-2006, 02:59 AM   #2 (permalink)
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Well, i dont know much but has happen to me, i firstly, download a virus killer, i sued BitDefender thne i used a spyware removal, it was still slow, but i isntalled a burning program backed up everything, then formated computer, in your case i wouldn't guess u would format but atlest for virsu scan and spyware removal.
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Old 01-08-2006, 03:19 AM   #3 (permalink)
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sigh*... I can't run any .exe files or open any folders (ex. such as My Computer)... how am I ever gonna get bak ma oringinal state without reformating....~
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Old 01-08-2006, 03:20 AM   #4 (permalink)
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Sorry then i anit any help...
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Old 01-08-2006, 05:42 AM   #5 (permalink)
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try booting into safe mode..tap f8 on first start up
try a system restore out of your accessories
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Old 01-08-2006, 08:50 AM   #6 (permalink)
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Xceltron: It really would be helpful if you kept it all in one thread and told us all your symptoms.
I see you have more than one thread as well as asking for help in someone elses thread. THis makes it very hard to follow.

http://www.techsupportforum.com/wind...ard-error.html
Quote:
Hello, i am having the exact same problem i get the ntdll.dll error and the error which you spoen above the other blue screen.

What im trying to do is formating my computer i retart my pc then i boot up xp cd, then it loads, and gets to say start up windows, cd stops, then goes blakc then blue and ntdll.dll error, and something the other erorr, i ryed reisntlaling windows, overwiritng file, please help!
.....
please can you help me my compter is slow as takes like 5min to load xp, laggy, please help!
http://www.techsupportforum.com/wind...ard-error.html
Quote:
Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll ERROR

Hello, i am having a problem i get
Stop: c0000221 unknown Hard Error /system/system32\ntdll.dll

What im trying to do is formating my computer i restart my pc then i boot up xp cd, then it loads, and gets to say Starting Up Windows, cd stops, then goes black then blue and ntdll.dll error. I tryed reisntlaling windows, overwiritng file, please help!



Let me start with analysis of this error.
http://aumha.org/win5/kbestop.php

Quote:
0xC0000221: STATUS_IMAGE_CHECKSUM_MISMATCH
(Click to consult the online Win XP Resource Kit article, or see Windows 2000 Professional Resource Kit, p. 1563.)
Indicates driver problems, system file problems, disk corruption problems (such as a damaged pagefile), or faulty memory hardware.

If you are getting this error when trying to reinstall from your XP cd, then it sounds like you have a loose damaged or incorrect cable to either your cdrom or hard drive. I suggest replacing them both with quality 80 wire 40 pin IDE cables. It can also be caused by incorrect configuration if you have RAID or SATA drives.
Finally you may want to try with just one stick of RAM installed. If you have more than one now; you should try each in the slot nearest the processor all by itself until you rule out one of them being bad (If it works with one stick and not the other, you know the other is bad).

There is more information on possible causes of this error at ahuma ; but my first suspicion on seeing the image checksum mismatch is that the file in question has been replaced with something else, a trojan or virus.

Please download
Mcafee stinger multivirus removal tool
Install and run

Spybot search and destroy
Ad aware personal form Lavasoft
Install, update,run, check for problems , fix problems .
A Squared trojan remover
Download, install, update, scan and fix.
http://www.techsupportforum.com/hija...ijackthis.html
First Steps at Removing Malware and Posting a HiJackThis Log
We will handle moving your thread to the HijackThis Log board at an appropriate time. Please keep your replies in this one thread so that the entire history remains for review.

Geekgirls fixes
___________________________________________________________________________________________

On-line Scanners
Scan your pc with both of these free online scanners:
Panda ActiveScan
Housecall. Be sure to put a check the box beside AutoClean.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Download / Install / Update / and Run:
Adaware SE check for any updates before running it.
Get the plug-in for fixing VX2 variants. You can download it at this SITE
To run this tool, install to the hard drive, then open Ad-aware->Add-ons and select VX2 Cleaner. Then click Run Tool and OK to start it. If it's clean, it will say Status System Clean. Otherwise, you will have to click on the Clean button to remove the VX2 infection.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------

Download and install Spybot S&D . Run Spybot and click on the 'Search for Updates' button. Install any updates that are available. Next click on the 'Check for Problems' button. Let it run the scan. If it finds something, check all those in RED and hit the Fix Selected Problems button. Exit Spybot. If you keep getting the DSO Exploit entries, even after you updated Windows and fixed them, then download the Spybot DSO Exploit Fix and install it over the current Spybot installation.
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Download and install: HiJackThis.

(Always create a Folder for HiJackThis anywhere but your Temp/Temporary Internet Folders or Desktop. A good place to make a folder would be in My Documents, as this is where it will save the backup files needed if there's a problem.)

Then doubleclick HijackThis.exe, and hit "Do A System Scan And Save Log". Make sure all Windows and Browsers are closed.
When the scan is finished, best to save your text file in the same folder as where you put HiJackthis.


Create a New Topic and include a fresh HJT log in HiJackThisLog Help Forum and Copy/Paste the info from your saved Hijackthis log file into your new topic.

A Moderator/ Security Team Analyst will give you instructions.


***DO NOT TRY TO FIX ANYTHING, MAJOR DAMAGE CAN BE DONE TO YOUR SYSTEM IF THIS TOOL IS USED INCORRECTLY, PLEASE WAIT FOR AN ANALYST/MODERATOR TO GIVE YOU INSTRUCTIONS***


Always describe your problem and any programs you have used to try to resolve your issue. Your description can go a long way to solving/repairing your particular issue.
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Last edited by oshwyn5 : 01-08-2006 at 08:55 AM.
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Old 01-08-2006, 09:34 AM   #7 (permalink)
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Quote:
Originally Posted by nakiokevo
Someone plz help me...
Yesterday, while I was running a program called "BeClean" on my computer... It froze when it got to cleanning the section of "ActiveX Control..."
I thought, what the hell, sooo I ctrl+alt+del... Where I ended it's process..
As soon as I ended "BeClean", I wasn't able to double click on any of my files and folders whatsoever!?!?....
Than, I rebotted my computer, and it became worst...
The loading time for the Start Bar Menu as well as icons on the desktop loaded very slow (while background still remained there..)
Later (when the icon and folders; as well as toolbars showed up), I wasn't able to open anything by double clicking~...
I am unable to enter "My Computer, nor Control Panel"..
I have checked that all my movies, games and documents still remained in the computer using the Dos Menu....

Someone plz tell me how I can fix this...
Replies are greatly appreciated~
Well when I checked it out, one of the first things I saw was that it had compatability issues with XP (Supposedly fixed)http://www.scanwith.com/download/BeClean.htm
By removing the registry cleaner and active-x section.
SO I guess you got an older version which is not compatible with XP and removed sections of the registry which are needed to function.


The first thing to try to do is to tap F8 once a second on boot up and see if last known good is an option. Try booting to that.
If that does not help, try F8 again and boot to safe mode.
Login with user name Administrator (leave password empty if you never protected this account) and if you get there try to go to start/ programs/ accessories/ system tools/ system restore. Choose a restore date just before you let beclean mess things up.

If none of that helps, you will probably have to boot to your XP cd and do a repair install to fix XP.
http://www.michaelstevenstech.com/XPrepairinstall.htm
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Old 01-08-2006, 11:44 AM   #8 (permalink)
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umm... soo do I boot my XP cd (not boot disk rite?; oringial XP cd) and do the repair installation on dos? Since I'm unable to use windows xp or safe mode to access any of my .exe or folders (not even control panel; My computer, and properties!!!)



(by the way: i was wondering if .exe problem and needed a exefix?)
similar to this site:
http://home.earthlink.net/~rmbox/Ret...d/Only_IE.html

and downloading tat.~???
EXEfix08.com

Last edited by nakiokevo : 01-08-2006 at 11:50 AM.
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Old 01-08-2006, 12:29 PM   #9 (permalink)
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hey,
When I run the XP cd and went to the command prompt (all done in safe mode), everything was fine... A menu shows up "Welcome to Microsoft Windows XP... What do you want to do?)

My choices are:
-> Install Windows XP
-> Install optional Windows components
-> Preform addition tasks
-> Check system compalibility

I am unable to enter any of chose when I check my to its' arrows~
What's wrong, am I missing like a files that help support and run .exe?
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Old 01-08-2006, 02:29 PM   #10 (permalink)
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I did everything u sed~
First, select order for the computer to boot the disc first~
Insert Disc
Reboot

Than it sedz, "Booting from cd"
But it states that my cd has no emulation!?!?
I'm using a "Window XP - Installation" cd
The one that shows:
Welcome to Microsoft Windows XP... What do you want to do?)

My choices are:
-> Install Windows XP
-> Install optional Windows components
-> Preform addition tasks
-> Check system compalibility

when u insert the cd on your normal windows xp~
Is this even the right disc?... or could I download it?
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Old 01-08-2006, 03:27 PM   #11 (permalink)
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okai.~ I got ma computer to do the XP Repair install...
But now, when I open my computer~
It states that "A problem has been detected and windows has been shut down to prevent damage to your computer"
(Blue Screen)....
Any advice on wut to do now?....
When I enter using Window XP , Safe Mode, or Command Prompt, it alwaz gives me this msg.... wut should i do?
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Old 01-08-2006, 04:09 PM   #12 (permalink)
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Problem: STOP: 0x0000007B (0xF9E49640, 0xC0000034,0x00000000,0x00000000)
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