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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 04-20-2006, 07:12 PM   #1 (permalink)
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Join Date: Dec 2004
Location: Ohio - "Go Bucks"
Posts: 40
OS: Win XP


Computer running ok Brower and Downloads Slow

I made a post over under Microsoft Computing http://www.techsupportforum.com/wind...at-report.html and it was brought to my attention that I'm probably not an expert on the HJT logs and should have an expert check it out for me.
So that I don't have to repost the lead in story please read the original post if at all possable.

Here is my HJT log

Logfile of HijackThis v1.99.1
Scan saved at 9:01:52 PM, on 04/20/06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommo...ad/tgctlcm.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1103154280000
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {A7A61125-0EAA-11D1-B22F-0000C08C00C4} (SSDBGrid Control 3.1 - A) - https://www.ext.ch2m.com/ets/controls/sheridan3_13.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - https://www.ext.ch2m.com/cgi-bin/controls/ikcntrls.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe

Is there evidence of anything causing the noticable slowness..??..
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Old 04-21-2006, 02:11 PM   #2 (permalink)
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Join Date: Jun 2005
Posts: 3,065
OS: Windows XP


I reccommend you Subscribe to this thread so you are notified of any replies via email. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

There isn't much showing in your log, so we'll try a general cleaning and see what turns up.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Downloads(make sure to save these in a permanent location)
Cleanup! (Alternate Link)- Install it. You will use this later.
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.
Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

Next, please reboot your computer in SafeMode by doing the following:
  • Restart your computer
  • After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
  • Instead of Windows loading as normal, a menu should appear
  • Select the first option, to run Windows in Safe Mode.

Tools
Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!

Check the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Uncheck the following :
  • Scan local drives for temporary files

Click OK, Press the CleanUp! button to start the program. If prompted to reboot, click No

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** This scan may take over an hour, after choosing the action for the first item you do not need to stay at the PC.

Reboot your system in Normal Mode.

Online Scans
Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner
  1. Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
  2. Click Scan Now
  3. Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls
Begin the scan by selecting My Computer
  • If it finds any malware, it will offer you a report.
  • Click on see report. Then click Save report
Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan


In your next post please include:
  • Panda Activescan Log
  • Ewido Log
  • A new Hijackthis! Log
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Old 04-21-2006, 06:20 PM   #3 (permalink)
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Join Date: Dec 2004
Location: Ohio - "Go Bucks"
Posts: 40
OS: Win XP


Thanks for the info..
Hear are the requested logs.

Panda:
Incident Status Location

Adware:adware/ist.istbar Not disinfected C:\PROGRAM FILES\COMMON FILES\Totem Shared
Adware:adware/elitebar Not disinfected Windows Registry
Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\Distribution.dll.045
Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\Music.dll.022
Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\Windows.dll.072
Adware:Adware/IST.ISTBar Not disinfected C:\Program Files\Common Files\Totem Shared\Update\WindowsEx.dll.041

I was so tempted to just go and delete these files myself and look for the reg entry. But I'll await further instructions.

Ewido:
Crashed the first time on a Mozilla file. It found :mozilla 1 thru 11 and then it was done. Here is the second scan.
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 7:34:37 PM, 4/21/2006
+ Report-Checksum: 61211026

+ Scan result:

:mozilla.12:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.13:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.14:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.15:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.16:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.17:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup
:mozilla.18:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned with backup
:mozilla.19:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned with backup
:mozilla.30:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.38:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned with backup
:mozilla.40:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned with backup
:mozilla.50:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.51:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Questionmarket : Cleaned with backup
:mozilla.52:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned with backup
:mozilla.53:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned with backup
:mozilla.54:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Qksrv : Cleaned with backup
:mozilla.61:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup
:mozilla.67:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup
:mozilla.68:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup
:mozilla.69:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup
:mozilla.71:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup
:mozilla.74:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Falkag : Cleaned with backup
:mozilla.81:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned with backup
:mozilla.82:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned with backup
:mozilla.83:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned with backup
:mozilla.108:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.109:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.110:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Hitbox : Cleaned with backup
:mozilla.113:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
:mozilla.129:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned with backup
:mozilla.130:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.131:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Adserver : Cleaned with backup
:mozilla.135:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned with backup
:mozilla.136:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Ru4 : Cleaned with backup
:mozilla.144:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
:mozilla.145:C:\Documents and Settings\home\Application Data\Mozilla\Firefox\Profiles\50w6h8gn.default\cookies.txt -> TrackingCookie.Overture : Cleaned with backup
C:\HJT\backups\backup-20050204-230918-815.dll -> Adware.EliteBar : Cleaned with backup
C:\HJT\backups\backup-20050204-230919-697.dll -> Adware.EliteBar : Cleaned with backup
C:\WINDOWS\SYSTEM32\Uninstaller.exe -> Adware.DealHelper : Cleaned with backup


::Report End

HJT:
Logfile of HijackThis v1.99.1
Scan saved at 8:11:59 PM, on 04/21/06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommo...ad/tgctlcm.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1103154280000
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {A7A61125-0EAA-11D1-B22F-0000C08C00C4} (SSDBGrid Control 3.1 - A) - https://www.ext.ch2m.com/ets/controls/sheridan3_13.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - https://www.ext.ch2m.com/cgi-bin/controls/ikcntrls.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe

Things still are slow, but perhaps they will get better once I find out how to delet the Totem crapola.. What's up with the Mozilla stuff..??..
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Old 04-21-2006, 10:35 PM   #4 (permalink)
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The Mozilla entries listed are cookies placed by various websites when you visit them. They are fairly low risk threats, but many spyware removal programs will remove them.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

Downloads(make sure to save these in a permanent location)
LQFix- Run LQFix and click on Install. Go to your Desktop and open up the LQfix folder. Double click on ClickThis.bat to run it.

Delete this folder:
C:\PROGRAM FILES\COMMON FILES\Totem Shared
If it resists deletion please reboot into Safe Mode and delete it from there.

Please post a new Hijackthis log and let me know how your system is running
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Old 04-22-2006, 06:26 PM   #5 (permalink)
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Here is the enw HJT log..

Logfile of HijackThis v1.99.1
Scan saved at 8:13:05 PM, on 04/22/06
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\system32\hphmon04.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\WINDOWS\system32\HPHipm11.exe
C:\HJT\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash/index.cfm
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [HPHmon04] C:\WINDOWS\system32\hphmon04.exe
O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe"
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2006\pccguide.exe"
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://supportcenter.rr.com/sdccommo...ad/tgctlcm.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...45/yacscom.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1103154280000
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {A7A61125-0EAA-11D1-B22F-0000C08C00C4} (SSDBGrid Control 3.1 - A) - https://www.ext.ch2m.com/ets/controls/sheridan3_13.cab
O16 - DPF: {E504EE6E-47C6-11D5-B8AB-00D0B78F3D48} (Yahoo! Webcam Viewer Wrapper) - http://chat.yahoo.com/cab/yvwrctl.cab
O16 - DPF: {F5131C24-E56D-11CF-B78A-444553540000} (Ikonic Menu Control) - https://www.ext.ch2m.com/cgi-bin/controls/ikcntrls.cab
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe

The browser is running better and the downloads seem to be back to normal...

Thanks for al lthe help..

Hopefully, the HJT log looks good. Let me know if there is something else I should do..
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Old 04-22-2006, 06:41 PM   #6 (permalink)
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Your log appears to be clean. If you still have any problems let me know and we will work on diagnosing those through other means. If not, there are just a few more things to go through to finish this off and help prevent future infections. Please post one more time even if you have no problems so we can mark this thread as resolved.

Setting a new Restore Point
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter.
  • Tick the checkbox - Turn off System Restore on all drives
  • Click Apply
  • Turn it back 'On' by unticking the same checkbox & click OK

Windows Update
Make sure to get the latest updates for Windows and Internet Explorer at Microsoft Update Site.

Prevention
A good virus scanner is a necessity in today's computer environment. Many virus scanners include active components that protect you from infection without even running a scan. Some good free antivirus programs include:
AVG Free
Avast! Home Edition (Antivirus & Firewall)
AntiVir

A firewall is the first line of defense standing between the internet and your computer. Some good free firewalls are:
Zone Alarm
Outpost
Tiny Personal Firewall
Sunbelt Kerio Personal Firewall

Adaware SE and Spybot SD are a pair of anti-spyware scanners that should be run every week or two. Although there is some overlap there are many pieces of malware that is caught by one of these and not the other, therefore it is recommended you use both to compliment each other. Spybot also contains two other useful pieces. The first is "Immunize", this helps protect your computer against known exploits. The second is "TeaTimer", with this feature enabled you will receive notifications of all changes to the registry such as programs adding themselves to start-up and you default search page being changed.

Spyware Blaster is a powerful tool that prevents "drive-by" downloads and other unwanted installations. It also uses no system resources, run it once and you're all set. Spyware Guard Is a realtime protection engine to guard your computer from spyware. This program does for spyware what an antivirus program does for viruses.

IE-Spyad is a program that only needs to be run once to protect you from many malicious sites. It adds domains of known adware companies into the Restricted List of Internet Explorer, preventing them from performing malicious actions on your PC.

The MVPS HOSTS file is a file you can download and use to replace your regular hosts file. It prevents many sites from performing malicious actions by blocking the sites from ever being accessed.

Together these programs form a powerful barrier between the Internet and your computer. However, all the programs stand alone and feel free to eliminate any you are not comfortable with. Any protection you add to your PC is better than no protection at all.

Alternative Programs
Here are some alternatives that are either less suceptible than others to malware or don't contain malware where similar programs do.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

Desktop Weather - Free taskbar weather program that is free, malware free, and resource light.

Firefox - This is an increasingly popular alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.
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Old 04-22-2006, 07:53 PM   #7 (permalink)
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Thanks for the good tips.. I do use Trends PC-cillin Internet Security, firewal, virus, realtime, etc... I'll look into the ones you have mentioned.. I made my last post and left to go out to dinner..

I just returned to my computer and my realtime scane dialog was up with several report allerts. Here is the log

Virus Scan 04/22/06 FAMILY
Time Event Source Type Virus Name File Name First Action Second Action
19:42 Real-time Protection File ADW_ELITEBAR.F C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP445\A0042429.dll Deny Access
19:52 Real-time Protection File ADW_ELITEBAR.F C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP445\A0042429.dll Deny Access
20:14 Real-time Protection File ADW_ELITEBAR.F C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP445\A0042429.dll Deny Access
20:34 Real-time Protection File ADW_ELITEBAR.F C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP445\A0042429.dll Deny Access
20:44 Real-time Protection File ADW_ELITEBAR.F C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP445\A0042429.dll Deny Access
21:15 Real-time Protection File ADW_ELITEBAR.F C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP445\A0042429.dll Deny Access
21:35 Real-time Protection File ADW_ELITEBAR.F C:\System Volume Information\_restore{46DE8921-1D39-44D2-A9E9-64119261F211}\RP445\A0042429.dll Deny Access

I can't find the file location (folder) even though I have hiden files and folders set to be shown.. A search of the computer dosn't show such file.. Maybe Trend removes the DLL, but it must be somewhere on my vomputer to want to keep reloading or keep doing something.. Anythoughts or ideas..??..
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Old 04-22-2006, 08:06 PM   #8 (permalink)
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The Trend Micro Suite is definitely adaquate for Antivirus and Firewall protection. I am not advocating that you install more than one Antivirus or Firewall as this can cause conflicts. If you are happy with Trend Micro I would look to supplement it with some of the other Antispyware programs I have recommended.

Those entries Trend Micro has flagged are located inside your System Restore Points. By following my directions to set a new, clean System Restore Point those files should be taken care of.
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Old 04-22-2006, 08:24 PM   #9 (permalink)
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That's a relief..

Trend is free for me through the company I work for.. I'm happy with the firewall and virus protection it provieds. However, the spyware protection it provieds is lacking in just about everyway.. But I also use spybot SD and Spyware Blaster. spyblaster is recomended within sybot immunize.

I'm a big fan of Firefox and only use IE when I need to access sites that don't support Firefox, like my company webmail and intranet..

I'm gald I found this Tech Support Forum.. You guys are all great..!!..

Again, thanks for all your help and advice.. I hope I don't have to come back anytime soon..
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