runner error

[austinjorg]

Pops up on my screen every few seconds constantly:
Runner Error
Runner file name (fspex.exe) lacks a '-' (the app id separator)

This started after running "F-Secure" anti-virus free trial for a month.
At the end of the month, option to buy or un-install. I let it un-install itself as reccomended. It looked like it un-installed OK but left junk all over. Tried to remove in Add/Remove in CP and its there but won't remove. Tried all your reccomendations before posting.
Thanks,
Jorg
_____________________________________

Logfile of HijackThis v1.99.1
Scan saved at 10:50:24 AM, on 4/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WDC\SetIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\F-Secure Anti-Virus\backweb\4476822\Program\fspex.exe
C:\Documents and Settings\Mike\My Documents\Unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/html/index.cfm?p=16&m=6
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SetIcon] \Program Files\WDC\SetIcon.exe
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4\PopupStopper.exe"
O4 - HKCU\..\Run: [EPSON Stylus C60 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\system32\E_S166D.tmp"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1127752123156
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.dancik.com/ib/download/actimage40930.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/A...ler/dwnldr.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: F-Secure Gatekeeper Handler Starter - Unknown owner - C:\Program Files\F-Secure Anti-Virus\Anti-Virus\fsgk32st.exe (file missing)
O23 - Service: fsbwsys - Unknown owner - C:\Program Files\F-Secure Anti-Virus\backweb\4476822\program\fsbwsys.exe (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Glaswegian]

Hi austinjorg and welcome to TSF.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.


AdwareAlert – This programme was known as rogueware in the past. Rogue or Suspect means that these products are of unknown, questionable, or dubious value as anti-spyware protection. This programme has allegedly changed but I would still recommend uninstalling it. There are numerous well known and highly regarded programmes that will do a better job, and I will provide some details when your system is clean. I have included AdwareAlert in this fix. If, for any reason, you wish to retain this programme then ignore any items relating to AdwareAlert.



Show Hidden Files
Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option.



Downloads
Please download Cleanup! or use this Alternate Link if the main link does not work and install it. You will use this later.


Download Ewido Anti-Malware

• Install Ewido Anti-Malware
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

• On the left hand side of the main screen click update.
• Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
When you have finished updating, EXIT Ewido.



Run CleanUp!
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW!

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!
Check the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Uncheck the following :

• Scan local drives for temporary files

Click OK, Press the CleanUp! button to start the program and reboot when prompted.
Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these BEFORE running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.



Reboot
Reboot your system in Safe Mode.

• Restart the computer. The computer begins processing a set of instructions known as BIOS.
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
• Instead of Windows loading as normal, a menu should appear
• Use the arrow key to highlight Safe Mode and press Enter.

Uninstall Programmes
Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs (if present):

AdwareAlert
ViewMgr

ViewMgr.exe is an advertising program by Viewpoint. This process monitors your browsing habits and distributes the data back to the author's.



HijackThis Entries
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://ib.dancik.com/ib/download/actimage40930.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.com/_download/A...ler/dwnldr.cab
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O23 - Service: F-Secure Gatekeeper Handler Starter - Unknown owner - C:\Program Files\F-Secure Anti-Virus\Anti-Virus\fsgk32st.exe (file missing)
O23 - Service: fsbwsys - Unknown owner - C:\Program Files\F-Secure Anti-Virus\backweb\4476822\program\fsbwsys.exe (file missing)

Please remember to close all other windows, including browsers then click Fix checked.



File Deletions
Delete the following Folders indicated in BLUE if they still exist.

C:\Program Files\Viewpoint
C:\Program Files\AdwareAlert



Run Ewido
Run Ewido with it's updated definitions (...it's important that all windows must be closed)

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If Ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save Report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

NOTE: Ewido scan will require at least an hour.



Reboot
Reboot your system in Normal Mode.



Online Scan

Perform an online scan with Internet Explorer with Panda ActiveScan

Click on the "Free To Use ActiveScan" located on the top right hand corner.

1. Click Check Now and a "pop up" window will appear. *Please ensure that your pop up blocker doesn't block it *
2. Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on See report then click Save report

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan



Logs required
Ewido Log
Panda Log
HijackThis Log

Please also let me know how your system is performing now and if you have any specific problems.

[austinjorg]

Everything ran just as you said. There was no task for files\viewpoint\viewpoint manager\Viewmgr.exe in the hijack this report after you had me uninstall the program at the bottom of page 7. I think this is due to an extra boot to get rid of them and then booted again to get back to safe mode.
Here are coies of the 3 logs:

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 6:47:59 PM, 4/17/2006
+ Report-Checksum: 85D74398

+ Scan result:

No infected objects found.


::Report End
___________________________________
Activescan


Incident Status Location

Adware:adware/cws Not disinfected C:\Documents and Settings\Mike\Favorites\Health
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Mike\Cookies\mike@ads.pointroll[2].txt
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Mike\Cookies\mike@apmebf[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Mike\Cookies\mike@atdmt[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Mike\Cookies\mike@doubleclick[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Mike\Cookies\mike@mediaplex[1].txt
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Mike\Cookies\mike@qksrv[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Mike\Cookies\mike@tribalfusion[1].txt
Spyware:Cookie/Atwola Not disinfected C:\Documents and Settings\All Users\Cindy\Cookies\cindy@atwola[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Mike\Cookies\mike@ads.pointroll[2].txt
Spyware:Cookie/Apmebf Not disinfected C:\Documents and Settings\Mike\Cookies\mike@apmebf[2].txt
Spyware:Cookie/Atlas DMT Not disinfected C:\Documents and Settings\Mike\Cookies\mike@atdmt[1].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\Mike\Cookies\mike@doubleclick[1].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\Mike\Cookies\mike@mediaplex[1].txt
Spyware:Cookie/QkSrv Not disinfected C:\Documents and Settings\Mike\Cookies\mike@qksrv[2].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Mike\Cookies\mike@tribalfusion[1].txt
________________________________________________________________

Logfile of HijackThis v1.99.1
Scan saved at 7:37:17 PM, on 4/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WDC\SetIcon.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Documents and Settings\Mike\My Documents\Unzipped\hijackthis\HijackThis.exe
C:\Program Files\F-Secure Anti-Virus\backweb\4476822\Program\fspex.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/html/index.cfm?p=16&m=6
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SetIcon] \Program Files\WDC\SetIcon.exe
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4\PopupStopper.exe"
O4 - HKCU\..\Run: [EPSON Stylus C60 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\system32\E_S166D.tmp"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1127752123156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
_____________________________________________________________
I assume you wanted to run Ewido is safe mode. The cleanup deleted a lot.
I hope you can read the logs ok, but the problem is still occurring as before!

Runner Error
Runner file name (fspex.exe) lacks a '-' (the app id separator)

Thank You and I look forward to your next response!
Jorg

[austinjorg]

Just realized from reading other threads that I'm running SP2. Do you want me to back out of that? I've been running SP2 successfully since M-Soft pushed it out but don't know if I need to go lower for diagnostics reasons.
Let me know.
Thanks,
Jorg

[Glaswegian]

Hi Jorg

Just leave SP2 - you’ve had it long enough and it won’t affect anything we do here. And yes, Ewido is best run in Safe Mode.

That error relates to an F-Secure file. First check your Program Files folder and make sure any folder related to F-Secure has been deleted. Then go to Start > Search and try and find the file, then delete it. Note: you may have to boot to Safe Mode to delete the file.


Clear your IE cookies. Start > Settings > Control Panel > Internet Options > General tab > under Temporary files, click on Delete Cookies


Delete the following Folders indicated in BLUE if they still exist.

C:\Documents and Settings\Mike\Favorites\Health



Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:

Scan using the following Anti-Virus database:

• Extended

Scan Options:

• Scan Archives
• Scan Mail Bases

Click OK

Now under select a target to scan: Select My Computer

• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

• Save the file to your desktop.
• Copy and paste that information in your next post.

Take note of the name(s) and location(s) of any file(s) it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan


Please post back with the Kaspersky Log and a fresh HijackThis Log.

[austinjorg]

Iain, The machineis running great. Here are the 2 logs

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Tuesday, April 18, 2006 20:37:45
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 18/04/2006
Kaspersky Anti-Virus database records: 188774
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
E:\

Scan Statistics:
Total number of scanned objects: 50685
Number of viruses found: 0
Number of infected objects: 0
Number of suspicious objects: 0
Duration of the scan process: 3281 sec
No malware has been detected. The sections that have been scanned are CLEAN.

Scan process completed.

_______________________________________
Logfile of HijackThis v1.99.1
Scan saved at 7:39:45 PM, on 4/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\WDC\SetIcon.exe
C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Documents and Settings\Mike\My Documents\Unzipped\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/html/index.cfm?p=16&m=6
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SetIcon] \Program Files\WDC\SetIcon.exe
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4\PopupStopper.exe"
O4 - HKCU\..\Run: [EPSON Stylus C60 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\system32\E_S166D.tmp"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1127752123156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: F-Secure Anti-Virus 2005 (BackWeb Plug-in - 4476822) - Unknown owner - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

First of all the machine is running great, I can't thank you enough! I would like you to reccomend a good anti-virus. I've tried them all and they seem to work pretty good. But some have got me in trouble, like "F-Secure" and "Symantec". You can still see some junk these programs left. "Symantec" had some real problems with downloading to machines and were no help. I've also heard with a good anti-spyware you don't really need anti-virus, I don't buy that one. My Daughter is temporarily using this machine until I get hers built. Thats why you see yahoo, aol etc.. I be doing some serious cleaning up and also using the tools you have introduced to me. I was already familiar with "Ad-Aware" but not the "SE" or add-ons. Maybe you have a favorite that does it all.
I would really like to hear what you think. Thank you very much and I will be donating to your wonderful cause!
Again, I look forward to your next response!
Thank You ver much,
Jorg
Mike Jorgensen

[austinjorg]

Iain,
I just noticed that "Microsoft Security Center" thinks I am still running an up to date version of "F-Secure". Since I posted last I did find some old references and got rid of them, re-booted but it still thinks I am running "F-Secure" for anti-virus software. I guess I'm not too worried, I'm sure its getting its info from the registry but I just want to be sure when I do decide on a anti-virus that I won't have any problems installing and taking affect in security center. Sorry I missed this earlier. You may have found it anyway in the logs. Other than that the machine seems to be running fine. Let me know what you think I should do about anti-virus. I'm still running "spybot" and "Microsoft Anti-Spyware".
Thanks,
Jorg

[Glaswegian]

Hi again jorg (or is that Mike? )

It’s the Registry entries that MS is seeing. Download the attached zip file and extract the file “austinjorg.reg” to your desktop. Then double click on “austinjorg.reg” and say ‘Yes’ to any prompts and allow it to merge into the Registry.

Then post a fresh HijackThis Log and we’ll see if that’s taken out the F-Secure entries. Once that happens I’ll suggest various security programmes for you. None of my suggestions will conflict with MS.

[austinjorg]

Iain, Made the 1 change you created for me and it changed the key in the registry but Security still says I'm protected by the updated and latest version of F-Secure. As you know F-Secure and associated files are all over the registry. Other than that the machine is running great and much faster. I am probably like millions of others that wish everthing not needed in the registry was gone .Let me know if you need anything else. Do you think when I install whatever anti-virus software I go with (your recommendations), it would just change it? Probably asking for more problems...huh?
Oh well, once again, at your mercy!
Anyway here is the Hi-Jack log and I look forward to hearing back!
Thanks! (It is Mike, but my friends call me Jorg...so please call me Jorg!!!

Logfile of HijackThis v1.99.1
Scan saved at 12:30:34 AM, on 4/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\WDC\SetIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/html/index.cfm?p=16&m=6
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [SetIcon] \Program Files\WDC\SetIcon.exe
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4\PopupStopper.exe"
O4 - HKCU\..\Run: [EPSON Stylus C60 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\system32\E_S166D.tmp"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1127752123156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
O23 - Service: F-Secure Anti-Virus 2005 (BackWeb Plug-in - 4476822) - Unknown owner - C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE (file missing)
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Glaswegian]

Hi Jorg

Ok, there are a few possibilities here. Did you uninstall via Control Panel? Have a look and see if there is still an entry for F-Secure and try uninstalling again, if there is. We could end up re-installing and then uninstalling. I need to see how many F-Secure services are definitely still running, so try this:

Download this file from here:

Getservices.zip - Get list of XP/2000/NT Services

Extract the file to the C:\ drive. Then navigate to the C:\getservices and double-click on the getservices.bat file. A notepad will open up. Please paste the contents of that notepad as a reply to this post.

This will let me see the running services. Then we'll take it from there.

[austinjorg]

Iain,
I never could get F-Secure to uninstall with add/remove in control panel. The only way was with it's own uninstall. After I thought I had it all off (before I contacted you) I found what looked to be a fully installed F-secure (probably never removed) and it still would not uninstall with Control Panel. Weird!!

Anyway here is the getservice log:
(hope you can read it ok)
_____________________________________________________
PsService v1.1 - local and remote services viewer/controller
Copyright (C) 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com

SERVICE_NAME: Alerter
Notifies selected users and computers of administrative alerts. If the service is stopped, programs that use administrative alerts will not receive them. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Alerter
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: ALG
Provides support for 3rd party protocol plug-ins for Internet Connection Sharing and the Windows Firewall.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\alg.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Layer Gateway Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: AppMgmt
Provides software installation services such as Assign, Publish, and Remove.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Application Management
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: aspnet_state
Provides support for out-of-process session states for ASP.NET. If this service is stopped, out-of-process requests will not be processed. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\Microsoft.NET\Framework\v1.1.4322\aspnet_state.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ASP.NET State Service
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: Ati HotKey Poller
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\Ati2evxx.exe
LOAD_ORDER_GROUP : Event log
TAG : 0
DISPLAY_NAME : Ati HotKey Poller
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ATI Smart
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\ati2sgag.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ATI Smart
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: AudioSrv
Manages audio devices for Windows-based programs. If this service is stopped, audio devices and effects will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : AudioGroup
TAG : 0
DISPLAY_NAME : Windows Audio
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Automatic LiveUpdate Scheduler
Manages the scheduling of Automatic LiveUpdate sessions
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Automatic LiveUpdate Scheduler
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: BackWeb Plug-in - 4476822
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\PROGRA~1\F-SECU~1\backweb\4476822\Program\SERVIC~1.EXE
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : F-Secure Anti-Virus 2005
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: BITS
Transfers files in the background using idle network bandwidth. If the service is stopped, features such as Windows Update, and MSN Explorer will be unable to automatically download programs and other information. If this service is disabled, any services that explicitly depend on it may fail to transfer files if they do not have a fail safe mechanism to transfer files directly through IE in case BITS has been disabled.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Background Intelligent Transfer Service
DEPENDENCIES : Rpcss
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: Browser
Maintains an updated list of computers on the network and supplies this list to computers designated as browsers. If this service is stopped, this list will not be updated or maintained. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Computer Browser
DEPENDENCIES : LanmanWorkstation
: LanmanServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: CCALib8
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Canon\CAL\CALMAIN.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Canon Camera Access Library 8
DEPENDENCIES : stisvc
: SSDPSRV
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: CiSvc
Indexes contents and properties of files on local and remote computers; provides rapid access to files through flexible querying language.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\cisvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Indexing Service
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ClipSrv
Enables ClipBook Viewer to store information and share it with remote computers. If the service is stopped, ClipBook Viewer will not be able to share information with remote computers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\clipsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ClipBook
DEPENDENCIES : NetDDE
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: COMSysApp
Manages the configuration and tracking of Component Object Model (COM)+-based components. If the service is stopped, most COM+-based components will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : COM+ System Application
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 30 seconds
FAILURE_ACTIONS : Restart DELAY: 1000 seconds
: Restart DELAY: 5000 seconds
: None DELAY: 1000 seconds

SERVICE_NAME: CryptSvc
Provides three management services: Catalog Database Service, which confirms the signatures of Windows files; Protected Root Service, which adds and removes Trusted Root Certification Authority certificates from this computer; and Key Service, which helps enroll this computer for certificates. If this service is stopped, these management services will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cryptographic Services
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: CVPND
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Cisco Systems, Inc. VPN Service
DEPENDENCIES : Tcpip
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: DcomLaunch
Provides launch functionality for DCOM services.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k DcomLaunch
LOAD_ORDER_GROUP : Event Log
TAG : 0
DISPLAY_NAME : DCOM Server Process Launcher
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Reboot DELAY: 60000 seconds

SERVICE_NAME: Dhcp
Manages network configuration by registering and updating IP addresses and DNS names.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DHCP Client
DEPENDENCIES : Tcpip
: Afd
: NetBT
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmadmin
Configures hard disk drives and volumes. The service only runs for configuration processes and then stops.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\dmadmin.exe /com
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager Administrative Service
DEPENDENCIES : RpcSs
: PlugPlay
: DmServer
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: dmserver
Detects and monitors new hard disk drives and sends disk volume information to Logical Disk Manager Administrative Service for configuration. If this service is stopped, dynamic disk status and configuration information may become out of date. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Logical Disk Manager
DEPENDENCIES : RpcSs
: PlugPlay
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Dnscache
Resolves and caches Domain Name System (DNS) names for this computer. If this service is stopped, this computer will not be able to resolve DNS names and locate Active Directory domain controllers. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k NetworkService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : DNS Client
DEPENDENCIES : Tcpip
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: EPSONStatusAgent2
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : EPSON Printer Status Agent2
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ERSvc
Allows error reporting for services and applictions running in non-standard environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Error Reporting Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Eventlog
Enables event log messages issued by Windows-based programs and components to be viewed in Event Viewer. This service cannot be stopped.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : Event log
TAG : 0
DISPLAY_NAME : Event Log
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: EventSystem
Supports System Event Notification Service (SENS), which provides automatic distribution of events to subscribing Component Object Model (COM) components. If the service is stopped, SENS will close and will not be able to provide logon and logoff notifications. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : COM+ Event System
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ewido security suite control
(null)
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\Program Files\ewido anti-malware\ewidoctrl.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : ewido security suite control
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: F-Secure Gatekeeper Handler Starter
F-Secure Gatekeeper Handler Starter
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\Program Files\F-Secure Anti-Virus\Anti-Virus\fsgk32st.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : F-Secure Gatekeeper Handler Starter
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: FastUserSwitchingCompatibility
Provides management for applications that require assistance in a multiple user environment.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Fast User Switching Compatibility
DEPENDENCIES : TermService
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: fsbwsys
(null)
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files\F-Secure Anti-Virus\backweb\4476822\program\fsbwsys.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : fsbwsys
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: FSDFWD
F-Secure Anti-Virus Firewall Daemon
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\Program Files\F-Secure Anti-Virus\FWES\Program\fsdfwd.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : F-Secure Anti-Virus Firewall Daemon
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: FSMA
F-Secure Management Agent
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\Program Files\F-Secure Anti-Virus\Common\FSMA32.EXE"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : F-Secure Management Agent
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: helpsvc
Enables Help and Support Center to run on this computer. If this service is stopped, Help and Support Center will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Help and Support
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 100 seconds
: Restart DELAY: 100 seconds
: None DELAY: 100 seconds

SERVICE_NAME: HidServ
Enables generic input access to Human Interface Devices (HID), which activates and maintains the use of predefined hot buttons on keyboards, remote controls, and other multimedia devices. If this service is stopped, hot buttons controlled by this service will no longer function. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Human Interface Device Access
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: HTTPFilter
This service implements the secure hypertext transfer protocol (HTTPS) for the HTTP service, using the Secure Socket Layer (SSL). If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k HTTPFilter
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : HTTP SSL
DEPENDENCIES : HTTP
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: IDriverT
Provides support for the Running Object Table for InstallShield Drivers
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : "C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe"
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : InstallDriver Table Manager
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ImapiService
Manages CD recording using Image Mastering Applications Programming Interface (IMAPI). If this service is stopped, this computer will be unable to record CDs. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\imapi.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IMAPI CD-Burning COM Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: iPodService
iPod hardware management services
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Program Files\iPod\bin\iPodService.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : iPodService
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Irmon
Supports infrared devices installed on the computer and detects other devices that are in range.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : Infrared Monitor
DEPENDENCIES : irda
: RpcSs
: TermService
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanserver
Supports file, print, and named-pipe sharing over the network for this computer. If this service is stopped, these functions will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Server
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: lanmanworkstation
Creates and maintains client network connections to remote servers. If this service is stopped, these connections will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : Workstation
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: LmHosts
Enables support for NetBIOS over TCP/IP (NetBT) service and NetBIOS name resolution.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : TCP/IP NetBIOS Helper
DEPENDENCIES : NetBT
: Afd
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: Messenger
Transmits net send and Alerter service messages between clients and servers. This service is not related to Windows Messenger. If this service is stopped, Alerter messages will not be transmitted. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Messenger
DEPENDENCIES : LanmanWorkstation
: NetBIOS
: PlugPlay
: RpcSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: mnmsrvc
Enables an authorized user to access this computer remotely by using NetMeeting over a corporate intranet. If this service is stopped, remote desktop sharing will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\mnmsrvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NetMeeting Remote Desktop Sharing
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: MSDTC
Coordinates transactions that span multiple resource managers, such as databases, message queues, and file systems. If this service is stopped, these transactions will not occur. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\msdtc.exe
LOAD_ORDER_GROUP : MS Transactions
TAG : 1
DISPLAY_NAME : Distributed Transaction Coordinator
DEPENDENCIES : RPCSS
: SamSS
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: MSIServer
Adds, modifies, and removes applications provided as a Windows Installer (*.msi) package. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\msiexec.exe /V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDE
Provides network transport and security for Dynamic Data Exchange (DDE) for programs running on the same computer or on different computers. If this service is stopped, DDE transport and security will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP : NetDDEGroup
TAG : 0
DISPLAY_NAME : Network DDE
DEPENDENCIES : NetDDEDSDM
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NetDDEdsdm
Manages Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\netdde.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network DDE DSDM
DEPENDENCIES :
: EGrLocalSystem
: Network DDE DSDM
: etwork DDE
: workService
: Distributed Transaction Coordinator
: ion
: ime\QTSyt
: 
: »
: 
: 7
: 7
: ges Dynamic Data Exchange (DDE) network shares. If this service is stopped, DDE network shares will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
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SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netlogon
Supports pass-through authentication of account logon events for computers in a domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP : RemoteValidation
TAG : 0
DISPLAY_NAME : Net Logon
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Netman
Manages objects in the Network and Dial-Up Connections folder, in which you can view both local area network and remote connections.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Connections
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Nla
Collects and stores network configuration and location information, and notifies applications when this information changes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Location Awareness (NLA)
DEPENDENCIES : Tcpip
: Afd
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtLmSsp
Provides security to remote procedure call (RPC) programs that use transports other than named pipes.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : NT LM Security Support Provider
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: NtmsSvc
(null)
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Removable Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PlugPlay
Enables a computer to recognize and adapt to hardware changes with little or no user input. Stopping or disabling this service will result in system instability.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\services.exe
LOAD_ORDER_GROUP : PlugPlay
TAG : 0
DISPLAY_NAME : Plug and Play
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: PolicyAgent
Manages IP security policy and starts the ISAKMP/Oakley (IKE) and the IP security driver.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : IPSEC Services
DEPENDENCIES : RPCSS
: Tcpip
: IPSec
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ProtectedStorage
Provides protected storage for sensitive data, such as private keys, to prevent access by unauthorized services, processes, or users.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Protected Storage
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasAuto
Creates a connection to a remote network whenever a program references a remote DNS or NetBIOS name or address.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Auto Connection Manager
DEPENDENCIES : RasMan
: Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RasMan
Creates a network connection.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Access Connection Manager
DEPENDENCIES : Tapisrv
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RDSessMgr
Manages and controls Remote Assistance. If this service is stopped, Remote Assistance will be unavailable. Before stopping this service, see the Dependencies tab of the Properties dialog box.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\sessmgr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Desktop Help Session Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RemoteAccess
Offers routing services to businesses in local area and wide area network environments.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Routing and Remote Access
DEPENDENCIES : RpcSS
: +NetBIOSGroup
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: RemoteRegistry
Enables remote users to modify registry settings on this computer. If this service is stopped, the registry can be modified only by users on this computer. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Registry
DEPENDENCIES : RPCSS
SERVICE_START_NAME: NT AUTHORITY\LocalService
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Restart DELAY: 1000 seconds

SERVICE_NAME: RpcLocator
Manages the RPC name service database.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\locator.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC) Locator
DEPENDENCIES : LanmanWorkstation
SERVICE_START_NAME: NT AUTHORITY\NetworkService

SERVICE_NAME: RpcSs
Provides the endpoint mapper and other miscellaneous RPC services.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost -k rpcss
LOAD_ORDER_GROUP : COM Infrastructure
TAG : 0
DISPLAY_NAME : Remote Procedure Call (RPC)
DEPENDENCIES :
SERVICE_START_NAME: NT Authority\NetworkService
FAIL_RESET_PERIOD : 0 seconds
FAILURE_ACTIONS : Reboot DELAY: 60000 seconds

SERVICE_NAME: RSVP
Provides network signaling and local traffic control setup functionality for QoS-aware programs and control applets.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\rsvp.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : QoS RSVP
DEPENDENCIES : TcpIp
: Afd
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SamSs
Stores security information for local user accounts.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\lsass.exe
LOAD_ORDER_GROUP : LocalValidation
TAG : 0
DISPLAY_NAME : Security Accounts Manager
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SCardSvr
Manages access to smart cards read by this computer. If this service is stopped, this computer will be unable to read smart cards. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\SCardSvr.exe
LOAD_ORDER_GROUP : SmartCardGroup
TAG : 0
DISPLAY_NAME : Smart Card
DEPENDENCIES : PlugPlay
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: Schedule
Enables a user to configure and schedule automated tasks on this computer. If this service is stopped, these tasks will not be run at their scheduled times. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : SchedulerGroup
TAG : 0
DISPLAY_NAME : Task Scheduler
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: seclogon
Enables starting processes under alternate credentials. If this service is stopped, this type of logon access will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 120 WIN32_SHARE_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Secondary Logon
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SENS
Tracks system events such as Windows logon, network, and power events. Notifies COM+ Event System subscribers of these events.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : Network
TAG : 0
DISPLAY_NAME : System Event Notification
DEPENDENCIES : EventSystem
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SharedAccess
Provides network address translation, addressing, name resolution and/or intrusion prevention services for a home or small office network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Firewall/Internet Connection Sharing (ICS)
DEPENDENCIES : Netman
: WinMgmt
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: ShellHWDetection
Provides notifications for AutoPlay hardware events.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : ShellSvcGroup
TAG : 0
DISPLAY_NAME : Shell Hardware Detection
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Spooler
Loads files to memory for later printing.
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\spoolsv.exe
LOAD_ORDER_GROUP : SpoolerGroup
TAG : 0
DISPLAY_NAME : Print Spooler
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: srservice
Performs system restore functions. To stop service, turn off System Restore from the System Restore tab in My Computer->Properties
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : System Restore Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SSDPSRV
Enables discovery of UPnP devices on your home network.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : SSDP Discovery Service
DEPENDENCIES : HTTP
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: stisvc
Provides image acquisition services for scanners and cameras.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k imgsvc
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Image Acquisition (WIA)
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SwPrv
Manages software-based volume shadow copies taken by the Volume Shadow Copy service. If this service is stopped, software-based volume shadow copies cannot be managed. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\System32\dllhost.exe /Processid:{70BDBF5B-CA7E-4F94-B652-81ACDA2F65A6}
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : MS Software Shadow Copy Provider
DEPENDENCIES : rpcss
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Symantec Core LC
Symantec Core LC
TYPE : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe"
LOAD_ORDER_GROUP : Symantec Services
TAG : 0
DISPLAY_NAME : Symantec Core LC
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: SysmonLog
Collects performance data from local or remote computers based on preconfigured schedule parameters, then writes the data to a log or triggers an alert. If this service is stopped, performance information will not be collected. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\smlogsvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Performance Logs and Alerts
DEPENDENCIES :
SERVICE_START_NAME: NT Authority\NetworkService

SERVICE_NAME: TapiSrv
Provides Telephony API (TAPI) support for programs that control telephony devices and IP based voice connections on the local computer and, through the LAN, on servers that are also running the service.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Telephony
DEPENDENCIES : PlugPlay
: RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TermService
Allows multiple users to be connected interactively to a machine as well as the display of desktops and applications to remote computers. The underpinning of Remote Desktop (including RD for Administrators), Fast User Switching, Remote Assistance, and Terminal Server.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost -k DComLaunch
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Terminal Services
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Themes
Provides user experience theme management.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : UIGroup
TAG : 0
DISPLAY_NAME : Themes
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds
: None DELAY: 0 seconds

SERVICE_NAME: TlntSvr
Enables a remote user to log on to this computer and run programs, and supports various TCP/IP Telnet clients, including UNIX-based and Windows-based computers. If this service is stopped, remote user access to programs might be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 4 DISABLED
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\tlntsvr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Telnet
DEPENDENCIES : RPCSS
: TCPIP
: NTLMSSP
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: TrkWks
Maintains links between NTFS files within a computer or across computers in a network domain.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Distributed Link Tracking Client
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: UMWdf
Enables Windows user mode drivers.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\wdfmgr.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows User Mode Driver Framework
DEPENDENCIES : RpcSs
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: upnphost
Provides support to host Universal Plug and Play devices.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Universal Plug and Play Device Host
DEPENDENCIES : SSDPSRV
: HTTP
SERVICE_START_NAME: NT AUTHORITY\LocalService
FAIL_RESET_PERIOD : -1 seconds
FAILURE_ACTIONS : Restart DELAY: 0 seconds

SERVICE_NAME: UPS
Manages an uninterruptible power supply (UPS) connected to the computer.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\ups.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Uninterruptible Power Supply
DEPENDENCIES :
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: VSS
Manages and implements Volume Shadow Copies used for backup and other purposes. If this service is stopped, shadow copies will be unavailable for backup and the backup may fail. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\vssvc.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Volume Shadow Copy
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: W32Time
Maintains date and time synchronization on all clients and servers in the network. If this service is stopped, date and time synchronization will be unavailable. If this service is disabled, any services that explicitly depend on it will fail to start.


TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Time
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 5 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WebClient
Enables Windows-based programs to create, access, and modify Internet-based files. If this service is stopped, these functions will not be available. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k LocalService
LOAD_ORDER_GROUP : NetworkProvider
TAG : 0
DISPLAY_NAME : WebClient
DEPENDENCIES : MRxDAV
SERVICE_START_NAME: NT AUTHORITY\LocalService

SERVICE_NAME: winmgmt
Provides a common interface and object model to access management information about operating system, devices, applications and services. If this service is stopped, most Windows-based software will not function properly. If this service is disabled, any services that explicitly depend on it will fail to start.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 0 IGNORE
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation
DEPENDENCIES : RPCSS
: Eventlog
SERVICE_START_NAME: LocalSystem
FAIL_RESET_PERIOD : 86400 seconds
FAILURE_ACTIONS : Restart DELAY: 60000 seconds
: Restart DELAY: 60000 seconds

SERVICE_NAME: WmdmPmSN
Retrieves the serial number of any portable media player connected to this computer. If this service is stopped, protected content might not be down loaded to the device.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Portable Media Serial Number Service
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: Wmi
Provides systems management information to and from drivers.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Management Instrumentation Driver Extensions
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WmiApSrv
Provides performance library information from WMI HiPerf providers.
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\wbem\wmiapsrv.exe
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : WMI Performance Adapter
DEPENDENCIES : RPCSS
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: wscsvc
Monitors system security settings and configurations.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Security Center
DEPENDENCIES : RpcSs
: winmgmt
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: wuauserv
Enables the download and installation of critical Windows updates. If the service is disabled, the operating system can be manually updated at the Windows Update Web site.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\system32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Automatic Updates
DEPENDENCIES :
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: WZCSVC
Provides automatic configuration for the 802.11 adapters
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 2 AUTO_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP : TDI
TAG : 0
DISPLAY_NAME : Wireless Zero Configuration
DEPENDENCIES : RpcSs
: Ndisuio
SERVICE_START_NAME: LocalSystem

SERVICE_NAME: xmlprov
Manages XML configuration files on a domain basis for automatic network provisioning.
TYPE : 20 WIN32_SHARE_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\WINDOWS\System32\svchost.exe -k netsvcs
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Network Provisioning Service
DEPENDENCIES : RpcSs
SERVICE_START_NAME: LocalSystem

[Glaswegian]

Hi Jorg

Thanks for that – as you may have noticed, there are 5 services for FS. I need you to do the following:

Click Start->Run - type SERVICES.MSC & then click on the OK button

• Locate the service - BackWeb Plug-in - 4476822
• Double-click on it to open the Properties dialog.
• Stop the service by using the Stop button.
• Change the Startup type to Disabled & then click on the OK button

• Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
• In the popup box that appears, type in BackWeb Plug-in – 4476822 & then click on the OK button

.

Now repeat those steps for these services:

F-Secure Gatekeeper Handler Starter
fsbwsys
FSDFWD
FSMA

That will delete each service.

Does the F-Secure folder in Program Files still exist?

Let me know how that goes and post back with a fresh HijackThis log.

[austinjorg]

Hi Iain, ran those as you asked. Took me a second to find the short names of a couple until I realized you were supplying them, just had to get the right ones. No, there is no and has not been an F-Secure folder in Programs for a couple of days. We got rid of that in earlier steps. I think I got all the services but it still says I'm protected and up to date with "F-Secure 2005 5.10".
Here is the latest Hi Jack
_____________________________
Logfile of HijackThis v1.99.1
Scan saved at 11:43:42 PM, on 4/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WDC\SetIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/html/index.cfm?p=16&m=6
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SetIcon] \Program Files\WDC\SetIcon.exe
O4 - HKLM\..\Run: [B'sCLiP] C:\PROGRA~1\B'SCLI~1\Win2K\BSCLIP.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [STOPzilla] "C:\Program Files\STOPzilla!\Stopzilla.exe" /autorun
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [System Mechanic Popup Stopper] "C:\Program Files\iolo\System Mechanic 4\PopupStopper.exe"
O4 - HKCU\..\Run: [EPSON Stylus C60 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\system32\E_S166D.tmp"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1127752123156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[Glaswegian]

Jorg

We’ve stopped all those services; it’s just the Registry we need to clean up. Let’s try CCleaner.


Please download CCleaner and install it.

Run CCleaner.

• On the left, click 'Issues'.
• Click 'Scan For Issues'.
• Ccleaner will check for issues in the registry and list them. You can monitor it's progress by the green percentage bar.*
• Once it has reached 100%. Click 'Fix Selected Issues...'.
  *At this point CCleaner will ask if you want to back up the registry. Say ‘Yes’ and save the back up file in the folder you installed CCleaner*
• CCleaner will give you a description of each 'issue' found. Look for only F-Secure related entries.
• Remove the checkmark from all other entries and then click Fix
• Repeat just in case it misses any
• Exit CCleaner.

Let me know if that helps.

[austinjorg]

Iain, hate to say it but no help. I ran that, the cleaner and even took a chance and took other references to f-secure out. Still no help!
Here is a clean log.
Look forward to hearing from you!
Logfile of HijackThis v1.99.1
Scan saved at 1:11:27 PM, on 4/22/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\WDC\SetIcon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\WDBtnMgr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/html/index.cfm?p=16&m=6
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SetIcon] \Program Files\WDC\SetIcon.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [Ink Monitor] C:\Program Files\EPSON\Ink Monitor\InkMonitor.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WD Button Manager] WDBtnMgr.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKCU\..\Run: [EPSON Stylus C60 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /A "C:\WINDOWS\system32\E_S166D.tmp"
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\vpngui.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} - http://www.symantec.com/techsupp/asa/ctrl/LSSupCtl.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yaho...st20040510.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by108fd.bay108.hotmail.msn.co...s/MsnPUpld.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1127752123156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

[greyknight17]

Install Grisoft AVG now and see if Windows will make that the default antivirus program.

You don't seem to have a firewall program installed. Using a firewall will allow you to give/deny access for applications that want to go online. Download a free one at ZoneAlarm http://www.zonelabs.com. There is a free version for personal use.

Is the error message still coming up?

Right click on this link http://www.greyknight17.com/spy/RegSrch.vbs and choose 'Save As'. Save it somewhere. Now run that program and do a search for these files (if more than one, make sure to search and save them separately):

f-secure

Save the file/files and post the results in the forum.

[austinjorg]

Installed Grisoft AVG and the antivirus portion says the folowing:
Windows found more than one antivirus program on this computer and at least one reports that it is currently up to date and virus scanning is on.
There is no error message, this is the information you receive when you click on the "ON" button for Viruscan in security Center in Control Panel
Does not give a name of any software at all!

[austinjorg]

Uninstalled Grisoft and installed free version of ZoneAlarm. Got the same reults, Anti-Virus shows to active up to date programs running, does not name them!
Here is the log.
______________________________________________________________
REGEDIT4
; RegSrch.vbs © Bill James

; Registry search results for string "f-secure" 4/23/2006 2:21:41 AM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_FILTER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_FILTER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"Service"="F-Secure Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"DeviceDesc"="F-Secure File System Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_FILTER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_GATEKEEPER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"Service"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"DeviceDesc"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_RECOGNIZER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"Service"="F-Secure Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"DeviceDesc"="F-Secure File System Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_FSFW\0000]
"DeviceDesc"="F-Secure Firewall Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_BACKWEB_PLUG-IN_-_4476822\0000]
"DeviceDesc"="F-Secure Anti-Virus 2005"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_FILTER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_FILTER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"Service"="F-Secure Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"DeviceDesc"="F-Secure File System Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_FILTER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"Service"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"DeviceDesc"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER_HANDLER_STARTER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER_HANDLER_STARTER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER_HANDLER_STARTER\0000]
"Service"="F-Secure Gatekeeper Handler Starter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_GATEKEEPER_HANDLER_STARTER\0000]
"DeviceDesc"="F-Secure Gatekeeper Handler Starter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_RECOGNIZER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"Service"="F-Secure Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"DeviceDesc"="F-Secure File System Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_FSDFWD\0000]
"DeviceDesc"="F-Secure Anti-Virus Firewall Daemon"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_FSFW\0000]
"DeviceDesc"="F-Secure Firewall Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_FSMA\0000]
"DeviceDesc"="F-Secure Management Agent"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_FILTER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_FILTER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"Service"="F-Secure Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"DeviceDesc"="F-Secure File System Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_FILTER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_GATEKEEPER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"Service"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"DeviceDesc"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_RECOGNIZER]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"Service"="F-Secure Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"DeviceDesc"="F-Secure File System Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_FSFW\0000]
"DeviceDesc"="F-Secure Firewall Driver"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_FILTER]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_FILTER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"Service"="F-Secure Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_FILTER\0000]
"DeviceDesc"="F-Secure File System Filter"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_FILTER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_GATEKEEPER]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"Service"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000]
"DeviceDesc"="F-Secure Gatekeeper"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_GATEKEEPER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_RECOGNIZER]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"Service"="F-Secure Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000]
"DeviceDesc"="F-Secure File System Recognizer"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_F-SECURE_RECOGNIZER\0000\LogConf]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_FSFW\0000]
"DeviceDesc"="F-Secure Firewall Driver"

[HKEY_USERS\S-1-5-21-1220945662-920026266-842925246-1003\Software\Microsoft\Windows\CurrentVersion\Applets\Regedit]
"LastKey"="My Computer\\HKEY_LOCAL_MACHINE\\SYSTEM\\ControlSet001\\Enum\\Root\\LEGACY_F-SECURE_FILTER"

[HKEY_USERS\S-1-5-21-1220945662-920026266-842925246-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\*]
"b"="C:\\Backup info\\Last F-Secure.reg"

[HKEY_USERS\S-1-5-21-1220945662-920026266-842925246-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSaveMRU\reg]
"b"="C:\\Backup info\\Last F-Secure.reg"

[Glaswegian]

Hi again

Download the attached zip file and extract the file “jorg.reg” to your desktop. Then double click on “jorg.reg” and say ‘Yes’ to any prompts and allow it to merge into the Registry.

Then see if AVG is now showing as the default.

[austinjorg]

I now have installed the AVG-Free version and is (supposedly) the only anti-virus running. Ran the "jorg" registry editor and it still thinks 2 anti-virus software packages are running and up to date.
Cleaned off zone-alarm and everything else I could find. Also ran the cleanup program that checks for issues in the registry. As you can see, it still refers to f-secure 72 times in the registry...just don't know which ones to remove.
thanks-look forward to hearing from you again soon!
Jorg