MSPlayerAIT.exe, mssvcc.exe, lup.exe, etc..

[air_jersey15]

hi, i have some problems about these virus/trojans. tried AVG, avast, ad-aware and some more programs but. still have problems. i followed the writing about what to do before posting log file and here the result. thanks from now

Logfile of HijackThis v1.99.1
Scan saved at 00:37:13, on 17.04.2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\ctfmonn.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\winsystems.exe
C:\WINDOWS\System32\mssvcc.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\WINDOWS\System32\mssecure.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HijackThis\HijackThis.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\system32\ftp.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nba.com/
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://10.0.0.2/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\System32\smiehlp.dll
O3 - Toolbar: &Radyo - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [winsystems25] winsystems.exe
O4 - HKLM\..\Run: [Windows Media Player patching SYS] MSPlayerAIT.exe
O4 - HKLM\..\Run: [secures23] mssecure.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [msconfig38] mssvcc.exe
O4 - HKLM\..\RunServices: [Windows Vitual SYS] Msvm3.exe
O4 - HKLM\..\RunServices: [msconfig38] mssvcc.exe
O4 - HKLM\..\RunServices: [secures23] mssecure.exe
O4 - HKLM\..\RunServices: [winsystems25] winsystems.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O8 - Extra context menu item: Download All Files by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGet.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\PROGRA~1\HIDOWN~1\hidownload.exe
O10 - Broken Internet access because of LSP provider 'smnsp.dll' missing
O16 - DPF: Okey - http://212.252.115.197/Okey/Okey4/Okey.CAB
O16 - DPF: Pisti - http://212.252.114.77/Pisti/Pisti1/Pisti.CAB
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: netconf32 - Unknown owner - C:\WINDOWS\netconf32.exe (file missing)
O23 - Service: NETWORK SERVICE - Unknown owner - C:\WINDOWS\ctfmonn.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

[Glaswegian]

Hi air_jersey15 and welcome to TSF.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.


Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.


If there is anything you don't understand, please ask BEFORE proceeding with the fixes.


Show Hidden Files
Go to My Computer > Tools > Folder Options > View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option.


Downloads
Please download Cleanup! or use this Alternate Link if the main link does not work and install it. You will use this later.


Download Ewido Anti-Malware

• Install Ewido Anti-Malware
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

• On the left hand side of the main screen click update.
• Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
When you have finished updating, EXIT Ewido.



Run CleanUp!
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW!

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!
Check the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Uncheck the following :

• Scan local drives for temporary files

Click OK, Press the CleanUp! button to start the program and reboot when prompted.
Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these BEFORE running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.



Reboot
Reboot your system in Safe Mode.

• Restart the computer. The computer begins processing a set of instructions known as BIOS.
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (dependent on your system this may be F5 or another key)
• Instead of Windows loading as normal, a menu should appear
• Use the arrow key to highlight Safe Mode and press Enter.

Services
Click Start->Run - type SERVICES.MSC & then click on the OK button

• Locate the service - netconf32
• Double-click on it to open the Properties dialog.
  • Under the General tab, note down the name of "Service name". We shall need it later.
• Stop the service by using the Stop button.
• Change the Startup type to Disabled & then click on the OK button

• Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
• In the popup box that appears, type in "Service name", i.e the name of the service you just noted as above, & then click on the OK button

.


Click Start->Run - type SERVICES.MSC & then click on the OK button

• Locate the service - NETWORK SERVICE
• Double-click on it to open the Properties dialog.
  • Under the General tab, note down the name of "Service name". We shall need it later.
• Stop the service by using the Stop button.
• Change the Startup type to Disabled & then click on the OK button

• Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
• In the popup box that appears, type in "Service name", i.e the name of the service you just noted as above, & then click on the OK button

.


HijackThis Entries
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://10.0.0.2/
O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)
O4 - HKLM\..\Run: [winsystems25] winsystems.exe
O4 - HKLM\..\Run: [Windows Media Player patching SYS] MSPlayerAIT.exe
O4 - HKLM\..\Run: [secures23] mssecure.exe
O4 - HKLM\..\Run: [msconfig38] mssvcc.exe
O4 - HKLM\..\RunServices: [Windows Vitual SYS] Msvm3.exe
O4 - HKLM\..\RunServices: [msconfig38] mssvcc.exe
O4 - HKLM\..\RunServices: [secures23] mssecure.exe
O4 - HKLM\..\RunServices: [winsystems25] winsystems.exe
O16 - DPF: Okey - http://212.252.115.197/Okey/Okey4/Okey.CAB
O16 - DPF: Pisti - http://212.252.114.77/Pisti/Pisti1/Pisti.CAB
O23 - Service: netconf32 - Unknown owner - C:\WINDOWS\netconf32.exe (file missing)
O23 - Service: NETWORK SERVICE - Unknown owner - C:\WINDOWS\ctfmonn.exe

Please remember to close all other windows, including browsers then click Fix checked.



File Deletions
Delete the following Files indicated in RED if they still exist.

C:\WINDOWS\ctfmonn.exe
C:\WINDOWS\System32\winsystems.exe
C:\WINDOWS\System32\mssvcc.exe
C:\WINDOWS\System32\mssecure.exe
MSPlayerAIT.exe <- - Go to Start > Search to find this file
Msvm3.exe <- - Go to Start > Search to find this file
C:\WINDOWS\netconf32.exe



Run Ewido
Run Ewido with it's updated definitions (...it's important that all windows must be closed)

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If Ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save Report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

NOTE: Ewido scan will require at least an hour.



Reboot
Reboot your system in Normal Mode.



Online Scan

Perform an online scan with Internet Explorer with Panda ActiveScan

Click on the "Free To Use ActiveScan" located on the top right hand corner.

1. Click Check Now and a "pop up" window will appear. *Please ensure that your pop up blocker doesn't block it *
2. Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on See report then click Save report

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan



IMPORTANT!

Before we can proceed any further, please visit the Microsoft's Windows Update Page and install ALL Critical Updates for your system (except service pack 2 [SP2]). SP2 should only be installed on a fully disinfected system. At the minimum install at least SP1a for both XP and IE6. Without these updates your system is wide open to re-infection and we are both wasting our efforts to clean your system. After we have completed your clean-up, we will have you return to the Windows Update page and install SP2. We will also then advise you on how to better protect yourself online.

Please apply those updates BEFORE posting your next log. It is this forum's policy to stop the disinfection process until these basic updates are done. If during the updating process you get a message that your product key is invalid ....then you may not have a legitimate copy of Windows XP. Unfortunately it’s also this forums policy that we only address users with a legal copy of Windows XP.... therefore if you can not update Windows XP to SP1 we must stop the cleansing process here.

Thank you for your cooperation.




Logs required
Ewido Log
Panda Log
HijackThis

Please also advise how your system is performing now.

[air_jersey15]

i made all the things you wrote and now it works better. but after panda activescan i got this report:


Incident Status Location

Adware:adware/dollarrevenue Not disinfected C:\WINDOWS\teller2.chk
Adware:adware/maxifiles Not disinfected C:\PROGRAM FILES\COMMON FILES\InetGet
Adware:Adware/Maxifiles Not disinfected C:\Program Files\InetGet2\gimmysmileysB.exe
Virus:W32/Sdbot.HAC.worm Disinfected C:\WINDOWS\system32\eraseme_65024.exe
Virus:W32/Sdbot.ftp Disinfected C:\WINDOWS\system32\i

what should i do now? thank you so much

[Glaswegian]

That's OK - we'll deal with that shortly. Panda doesn't clean anything it just reports it's findings. I also need the Ewido report and a fresh HijackThis log please.

[air_jersey15]

ok. here the report and log file

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 18:48:47, 17.04.2006
+ Report-Checksum: 8D262FE0

+ Scan result:

No infected objects found.


::Report End


Logfile of HijackThis v1.99.1
Scan saved at 18:55:16, on 17.04.2006
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\cmd.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nba.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\System32\smiehlp.dll
O3 - Toolbar: &Radyo - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O8 - Extra context menu item: Download All Files by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGet.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\PROGRA~1\HIDOWN~1\hidownload.exe
O10 - Broken Internet access because of LSP provider 'smnsp.dll' missing
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

[Glaswegian]

Hi again.

Please refer to the paragraph I posted earlier. You must update to SP1a to give yourself some protection. Otherwise we are both wasting our time, because once clean and without updates, you will be re-infected very quickly.

IMPORTANT!

Before we can proceed any further, please visit the Microsoft's Windows Update Page and install ALL Critical Updates for your system (except service pack 2 [SP2]). SP2 should only be installed on a fully disinfected system. At the minimum install at least SP1a for both XP and IE6. Without these updates your system is wide open to re-infection and we are both wasting our efforts to clean your system. After we have completed your clean-up, we will have you return to the Windows Update page and install SP2. We will also then advise you on how to better protect yourself online.

Please apply those updates BEFORE posting your next log. It is this forum's policy to stop the disinfection process until these basic updates are done. If during the updating process you get a message that your product key is invalid ....then you may not have a legitimate copy of Windows XP. Unfortunately it’s also this forums policy that we only address users with a legal copy of Windows XP.... therefore if you can not update Windows XP to SP1 we must stop the cleansing process here.

Thank you for your cooperation.

[air_jersey15]

sorry that's my fault. now downloading sp1a

after download finishes, should i do something to sp2 before install sp1a?

do you think this problem will be solved after i install it? or we'll do something else

thanks again

[Glaswegian]

DO NOT install SP2 - your system must be clean before doing that. Only when I've advised you that you are clean should you download SP2.

How is your system running now? Any specific problems? We still have a bit of work to do, but we're nearly there.


Edit: Remember to post a fresh HijackThis Log once SP1a is installed.

[air_jersey15]

sp2 have been installed already (1.5 months ago) i downloaded Kaspersky before 40 days. license expired a week ago and i use AVG then. after i unistalled Kaspersky, the problems started. viruses, trojans, adwares..

maybe the reason my pc protected was kaspersky although i have only sp2


now, i wanna learn how to uninstall sp2.

btw, my pc works good.

[air_jersey15]

i unistalled SP2 and installed SP1a. and then restarted computer. and then made panda activescan and the result:

Incident Status Location

Adware:adware/dollarrevenue Not disinfected C:\WINDOWS\teller2.chk
Adware:adware/maxifiles Not disinfected C:\PROGRAM FILES\COMMON FILES\InetGet
Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@adopt.hbmediapro[2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@casalemedia[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@doubleclick[2].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@fastclick[2].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@go[2].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@media.fastclick[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@tribalfusion[1].txt
Spyware:Cookie/Hbmediapro Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@adopt.hbmediapro[2].txt
Spyware:Cookie/Casalemedia Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@casalemedia[2].txt
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@doubleclick[2].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@fastclick[2].txt
Spyware:Cookie/go Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@go[2].txt
Spyware:Cookie/FastClick Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@media.fastclick[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\ersin\Cookies\ersin@tribalfusion[1].txt
Virus:W32/Sdbot.ftp Disinfected C:\WINDOWS\system32\i


and here the fresh log file:

Logfile of HijackThis v1.99.1
Scan saved at 22:21:03, on 17.04.2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\D-Tools\daemon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\DV Series\Console\Watch.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\cmd.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nba.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\System32\smiehlp.dll
O3 - Toolbar: &Radyo - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O8 - Extra context menu item: Download All Files by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGet.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\PROGRA~1\HIDOWN~1\hidownload.exe
O10 - Broken Internet access because of LSP provider 'smnsp.dll' missing
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1145290683873
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

[Glaswegian]

Hi again – doing well.

Please read these instructions carefully and then print out or copy this page to Notepad in order to assist you when carrying out the fix.


Clear your IE cookies. Start > Settings > Control Panel > Internet Options > General tab > under Temporary files, click on Delete Cookies



File Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\teller2.chk
C:\PROGRAM FILES\COMMON FILES\InetGet



Online Scan
Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:

Scan using the following Anti-Virus database:

• Extended

Scan Options:

• Scan Archives
• Scan Mail Bases

Click OK

Now under select a target to scan: Select My Computer

• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

• Save the file to your desktop.
• Copy and paste that information in your next post.

Take note of the name(s) and location(s) of any file(s) it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan



Post back with the Kaspersky Log and a Fresh HijackThis Log.

[air_jersey15]

9 viruses?? what's happening


-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Tuesday, April 18, 2006 12:36:56 AM
Operating System: Microsoft Windows XP Professional, Service Pack 1 (Build 2600)
Kaspersky On-line Scanner version: 5.0.78.0
Kaspersky Anti-Virus database last update: 17/04/2006
Kaspersky Anti-Virus database records: 188595
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 51801
Number of viruses found: 9
Number of infected objects: 26
Number of suspicious objects: 0
Duration of the scan process: 00:42:33

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\ersin\Belgelerim\ccsetup128.exe/stream/data0006 Infected: not-a-virus:RiskTool.Win32.PsKill.n skipped
C:\Documents and Settings\ersin\Belgelerim\ccsetup128.exe/stream Infected: not-a-virus:RiskTool.Win32.PsKill.n skipped
C:\Documents and Settings\ersin\Belgelerim\ccsetup128.exe NSIS: infected - 2 skipped
C:\Documents and Settings\ersin\Incomplete\T-872164-Amigo Easy Video Converter 4.53.zip/Setup.exe Infected: Worm.Win32.VB.an skipped
C:\Documents and Settings\ersin\Incomplete\T-872164-Amigo Easy Video Converter 4.53.zip ZIP: infected - 1 skipped
C:\Documents and Settings\ersin\lup.exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar/systm/index1.exe Infected: Trojan.Win32.LowZones.cf skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar/systm/mc-110-12-0000141.exe/data0001 Infected: Trojan-Downloader.NSIS.Agent.p skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar/systm/mc-110-12-0000141.exe Infected: Trojan-Downloader.NSIS.Agent.p skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar/systm/newdr.exe Infected: Trojan-Downloader.Win32.Adload.aj skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar/systm/systm.exe Infected: Email-Worm.Win32.Rays skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar/systm/YazzleBundle-1125.exe/data0002 Infected: Trojan.Win32.Scapur.k skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar/systm/YazzleBundle-1125.exe Infected: Trojan.Win32.Scapur.k skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe/data.rar Infected: Trojan.Win32.Scapur.k skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086168.exe RarSFX: infected - 8 skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086170.exe/data0002 Infected: Trojan.Win32.Scapur.k skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP49\A0086170.exe NSIS: infected - 1 skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP51\A0086205.exe Infected: Trojan-Proxy.Win32.Agent.hd skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP51\A0086214.exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP51\A0086447.exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP51\A0086448.exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\System Volume Information\_restore{A15844F6-520C-4DCE-8CBA-6CEF0A91E94F}\RP51\A0086449.exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\E5QJKXAR\plaq[1].exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\KLQZ0TAB\shush[1].exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\WINDOWS\system32\lup.exe Infected: Backdoor.Win32.Agobot.agw skipped
C:\WINDOWS\system32\newexe.exe Infected: Backdoor.Win32.Agobot.agw skipped

Scan process completed.




Logfile of HijackThis v1.99.1
Scan saved at 01:01:16, on 18.04.2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\D-Tools\daemon.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\cmd.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\msiexec.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.nba.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Bağlantılar
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\System32\smiehlp.dll
O3 - Toolbar: &Radyo - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: Watch.lnk = C:\Program Files\DV Series\Console\Watch.exe
O8 - Extra context menu item: Download All Files by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGetAll.htm
O8 - Extra context menu item: Download by HiDownload - C:\PROGRA~1\HIDOWN~1\HDGet.htm
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: HiDownload - {F4FBA929-A891-492C-A0F6-5C79CC4F1742} - C:\PROGRA~1\HIDOWN~1\hidownload.exe
O10 - Broken Internet access because of LSP provider 'smnsp.dll' missing
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1145290683873
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe

[Glaswegian]

Hi there

It’s not what it appears. Some installation files show up as virus in Kaspersky – it’s a known issue. Most of the time it’s to do with shared files. The rest are in the System Restore points and we’ll deal with them when you’re clean.


Go to IE and click on Tools > Options > Internet Options > General Tab and under ‘Browsing History’ click the ‘Delete’ button.


Delete the following Files indicated in RED if they still exist.

C:\WINDOWS\system32\lup.exe <- - check both these locations
C:\Documents and Settings\ersin\lup.exe <- - check both these locations
C:\WINDOWS\system32\newexe.exe


Please run another online scan using any one of these scanners and post back any results.

http://housecall.trendmicro.com/
http://www3.ca.com/virusinfo/virusscan.aspx
http://www.bitdefender.com/scan/license.php
http://us.mcafee.com/root/mfs/default.asp
http://security.symantec.com/sscv6/d...d=ie&venid=sym

[air_jersey15]

here the test result:



btw, which antivirus program is the best to be protected? Kaspersky, Panda or others..?

[air_jersey15]

btw i got "disk read error" when i opened pc. the pressed "ctrl+alt+delete" and it didn't work. i tried 3 times.
then shut down pc and turned of electiric. after that i opened it again and works great.

do you think this "disk read error" can cause problems?

[Glaswegian]

Hi air_jersey15

That sounds like it could be a possible hard disc problem, but I’m not an expert in that field. I would back up any data NOW. When you’re finished here, you might be best posting in the Hardware Forum and let one of the hardware experts give you some help.

Your system is now clean. Any more problems with respect to malware? If not we’ll just tidy up and I’ll let you go. BTW, I use AVG - very good and no problems.


Reset Hidden/System Files
To reset your hidden and system files:

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

System Restore
To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

To turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK.

This will create a new Restore Point.



IMPORTANT!!!
Please ensure that Windows is patched against the WMF exploit. This is a dangerous vulnerability that opens the door to multiple infections; and a possible reason you were infected. Visit Window's Update to get the KB912919 patch.



Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Spyware Blaster to help prevent spyware from installing in the first place.
Spyware Guard to catch and block spyware before it can execute.
Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here.


Ad-aware
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here.


IE-SPYAD
IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here.


MVPS Hosts File
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. Note that if you use a company provided HOSTS file you should not use the MVPS HOSTS file.


Alternate Browsers
Try the following free alternate browsers rather than Internet Explorer
Firefox
Opera


Firewalls
A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 3 free ones available for personal use:
Sygate Personal Firewall
ZoneAlarm
Tiny Personal Firewall


Anti Virus Software
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners:
Anti-Spyware Tutorial

Here are two very good free Antivirus products which are available:
Avast!
AVG

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


Other Protection
Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here:
Using Winpatrol to protect your computer.


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

How Did I Get Infected In The First Place?
The Anti-Spyware Tutorial.
Making Internet Explorer Safer.

Keep clean and safe and enjoy your computing!

Please respond to this thread one more time so we can mark this thread as resolved.

[air_jersey15]

thanks a lot for all your help. this is the best forum about technical problems. i'll post again if i have problems like this.

take care