Something slowing down my internet connection - Page 2

zaboe · 04-13-2006, 08:25 PM

Here's the attachment for the system data.

zaboe · 04-15-2006, 04:22 PM

I didn't run the chkdsk. I haven't had the time too run it and I also don't have an xp cd, so I didn't do that procedure also. Just for the hell of it I called my grandmother because she also has the same ISP and she said she had a similar problem for a few days and they told her too unplug her modem for minute and then plug it back in and it's been running fine ever since. When I tried that it didn't resolve the problem. If those logs didn't reveal anything then I'm starting too belive it's not my computer, but a problem with my ISP.

Vikesrock8411 · 04-15-2006, 04:34 PM

Sorry for the delay there, I had some minor surgery yesterday and was about out of it for most of the day.

There are no recurring or recent errors in either of those lists that would indicate a problem with your computer. If the computer itself is running fine and it's just loading webpages that is slow, it very well may be a problem with your ISP.

Your log appears to be clean. If you still have any problems let me know and we will work on diagnosing those through other means. If not, there are just a few more things to go through to finish this off and help prevent future infections. Please post one more time even if you have no problems so we can mark this thread as resolved.

Windows Update
Make sure to get the latest updates for Windows and Internet Explorer at Microsoft Update Site.

Prevention
A good virus scanner is a necessity in today's computer environment. Many virus scanners include active components that protect you from infection without even running a scan. Some good free antivirus programs include:
AVG Free
Avast! Home Edition (Antivirus & Firewall)
AntiVir

A firewall is the first line of defense standing between the internet and your computer. Some good free firewalls are:
Zone Alarm
Outpost
Tiny Personal Firewall
Sunbelt Kerio Personal Firewall

Adaware SE and Spybot SD are a pair of anti-spyware scanners that should be run every week or two. Although there is some overlap there are many pieces of malware that is caught by one of these and not the other, therefore it is recommended you use both to compliment each other. Spybot also contains two other useful pieces. The first is "Immunize", this helps protect your computer against known exploits. The second is "TeaTimer", with this feature enabled you will receive notifications of all changes to the registry such as programs adding themselves to start-up and you default search page being changed.

Spyware Blaster is a powerful tool that prevents "drive-by" downloads and other unwanted installations. It also uses no system resources, run it once and you're all set. Spyware Guard Is a realtime protection engine to guard your computer from spyware. This program does for spyware what an antivirus program does for viruses.

IE-Spyad is a program that only needs to be run once to protect you from many malicious sites. It adds domains of known adware companies into the Restricted List of Internet Explorer, preventing them from performing malicious actions on your PC.

The MVPS HOSTS file is a file you can download and use to replace your regular hosts file. It prevents many sites from performing malicious actions by blocking the sites from ever being accessed.

Together these programs form a powerful barrier between the Internet and your computer. However, all the programs stand alone and feel free to eliminate any you are not comfortable with. Any protection you add to your PC is better than no protection at all.

Alternative Programs
Here are some alternatives that are either less suceptible than others to malware or don't contain malware where similar programs do.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

Desktop Weather - Free taskbar weather program that is free, malware free, and resource light.

Firefox - This is an increasingly popular alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.

zaboe · 04-15-2006, 06:34 PM

I run zone alarm, adaware and spybot, and I'll definitely donwload some of those other programs. Thank you for your help in trying too help solve my problem, it's very appreciated.

04-15-2006, 04:22 PM	#22 (permalink)
zaboe Registered User Join Date: Apr 2006 Posts: 18 OS: xp	I didn't run the chkdsk. I haven't had the time too run it and I also don't have an xp cd, so I didn't do that procedure also. Just for the hell of it I called my grandmother because she also has the same ISP and she said she had a similar problem for a few days and they told her too unplug her modem for minute and then plug it back in and it's been running fine ever since. When I tried that it didn't resolve the problem. If those logs didn't reveal anything then I'm starting too belive it's not my computer, but a problem with my ISP.

04-15-2006, 04:34 PM	#23 (permalink)
Vikesrock8411 Analyst, Security Team Join Date: Jun 2005 Posts: 3,065 OS: Windows XP	Sorry for the delay there, I had some minor surgery yesterday and was about out of it for most of the day. There are no recurring or recent errors in either of those lists that would indicate a problem with your computer. If the computer itself is running fine and it's just loading webpages that is slow, it very well may be a problem with your ISP. Your log appears to be clean. If you still have any problems let me know and we will work on diagnosing those through other means. If not, there are just a few more things to go through to finish this off and help prevent future infections. Please post one more time even if you have no problems so we can mark this thread as resolved. Windows Update Make sure to get the latest updates for Windows and Internet Explorer at Microsoft Update Site. Prevention A good virus scanner is a necessity in today's computer environment. Many virus scanners include active components that protect you from infection without even running a scan. Some good free antivirus programs include: AVG Free Avast! Home Edition (Antivirus & Firewall) AntiVir A firewall is the first line of defense standing between the internet and your computer. Some good free firewalls are: Zone Alarm Outpost Tiny Personal Firewall Sunbelt Kerio Personal Firewall Adaware SE and Spybot SD are a pair of anti-spyware scanners that should be run every week or two. Although there is some overlap there are many pieces of malware that is caught by one of these and not the other, therefore it is recommended you use both to compliment each other. Spybot also contains two other useful pieces. The first is "Immunize", this helps protect your computer against known exploits. The second is "TeaTimer", with this feature enabled you will receive notifications of all changes to the registry such as programs adding themselves to start-up and you default search page being changed. Spyware Blaster is a powerful tool that prevents "drive-by" downloads and other unwanted installations. It also uses no system resources, run it once and you're all set. Spyware Guard Is a realtime protection engine to guard your computer from spyware. This program does for spyware what an antivirus program does for viruses. IE-Spyad is a program that only needs to be run once to protect you from many malicious sites. It adds domains of known adware companies into the Restricted List of Internet Explorer, preventing them from performing malicious actions on your PC. The MVPS HOSTS file is a file you can download and use to replace your regular hosts file. It prevents many sites from performing malicious actions by blocking the sites from ever being accessed. Together these programs form a powerful barrier between the Internet and your computer. However, all the programs stand alone and feel free to eliminate any you are not comfortable with. Any protection you add to your PC is better than no protection at all. Alternative Programs Here are some alternatives that are either less suceptible than others to malware or don't contain malware where similar programs do. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN) Desktop Weather - Free taskbar weather program that is free, malware free, and resource light. Firefox - This is an increasingly popular alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness. Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.

04-15-2006, 06:34 PM	#24 (permalink)
zaboe Registered User Join Date: Apr 2006 Posts: 18 OS: xp	I run zone alarm, adaware and spybot, and I'll definitely donwload some of those other programs. Thank you for your help in trying too help solve my problem, it's very appreciated.