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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 03-31-2006, 12:59 PM   #1 (permalink)
Registered User
 
Join Date: Dec 2005
Posts: 33
OS: XP Home


Thumbs Down Multiple infections haunting this computer.

I have tried to get rid of numerous pop-ups but they keep coming back. Online scanners found Downloader-RK, Generic PUP.a, Adware-Mediatickets, and W32.Secdrop.JS. I would really appreciate any help provided.

Logfile of HijackThis v1.99.1
Scan saved at 1:53:07 PM, on 3/31/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\RightFax\FaxCtrl.exe
C:\wsmstr32\avcheckin.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Documents and Settings\mupton\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.ebsco.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.ebsco.com;<local>
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\\FaxCtrl.exe
O4 - HKLM\..\Run: [AVcheckin] C:\wsmstr32\avcheckin.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Z_Start.lnk = C:\WINDOWS\zitst001.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://dev.egloballibrary.com:2090/s.../ebraryRdr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540013} (CInstall Class) - http://adserver.sharewareonline.com/...er/Install.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1118233692248
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1143754718865
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/joysaver.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/instal...sinstaller.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/14...3/cpbrkpie.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...29/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ebsco.com
O17 - HKLM\Software\..\Telephony: DomainName = ebsco.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ebsco.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ebsco.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing)
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Old 03-31-2006, 09:16 PM   #2 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,707
OS: 2000 Pro; XP Pro; XP Home


Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.
---------------------------------------------------------------------------------------------
  1. Download and run - bfu.zip
  2. Checkmark the following boxes:
    • Use settings specified in script for the above option
    • Show log after script ends
  3. Click the Web button located on the top right corner
  4. Copy/Paste this url into the address bar of the Download script window:
    http://metallica.geekstogo.com/alcanshorty.bfu
  5. Execute the script by clicking the Execute button.
  6. When it finishes running, click the Save button for a copy of the log
  7. Post the log created by the script when you have completed the fix



---------------------------------------------------------------------------------------------

Download Ewido Security Suite
  • Install Ewido Security Suite
  • When installing, under "Additional Options" uncheck..
    • Install background guard
    • Install scan via context menu
  • Double-click the icon on Desktop to launch Ewido
You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

Download CleanUp! (Alternate Link if main link doesn't work) and install it. The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.

---------------------------------------------------------------------------------------------


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
  • Delete Newsgroup Subscriptions
  • Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!

---------------------------------------------------------------------------------------------

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.

---------------------------------------------------------------------------------------------


Uninstall the following via the Add/Remove Panel (Start->(Settings)->Control Panel->Add/Remove Programs) if they exist:

webHancer
ScreenScenes Aquatica Water Worlds (comes in with GAIN spyware)
Gain/GATOR


---------------------------------------------------------------------------------------------

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click Scanner
  • Click Complete System Scan to begin scanning.
  • Click OK when prompted to clean files
With the first file it prompts to clean, select the option:
  • "Perform action on all infections"
  • Choose clean and click OK.
Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour.

---------------------------------------------------------------------------------------------

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' if they still exist (make sure not to miss any):

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
O4 - HKLM\..\Run: [AVcheckin] C:\wsmstr32\avcheckin.exe
O4 - HKLM\..\Run: [AQ3HelperStartUp] C:\PROGRA~1\AQUATI~1\AQ3HEL~1.EXE /partner AQ3
O4 - HKLM\..\Run: [webHancer Survey Companion] "C:\Program Files\webHancer\Programs\whSurvey.exe"
O4 - Startup: Z_Start.lnk = C:\WINDOWS\zitst001.exe
O15 - Trusted Zone: *.media-motor.net
O15 - Trusted Zone: *.popuppers.com
O16 - DPF: {001EE746-A1F9-460E-80AD-269E088D6A01} (Infotl Control) - http://dev.egloballibrary.com:2090/s.../ebraryRdr.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540013} (CInstall Class) - http://adserver.sharewareonline.com/...er/Install.cab
O16 - DPF: {7149E79C-DC19-4C5E-A53C-A54DDF75EEE9} (IObjSafety.DemoCtl) - http://cabs.media-motor.net/cabs/joysaver.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} - http://dm.screensavers.com/dm/instal...sinstaller.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/14...3/cpbrkpie.cab


---------------------------------------------------------------------------------------------

Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Also make sure there is no checkmark beside Hide file extensions for known file types
* Click Yes to confirm and then click OK.

---------------------------------------------------------------------------------------------


Delete the following if they exist:


C:\wsmstr32\avcheckin.exe
C:\Program Files\AQUATI~1
C:\Program Files\webHancer
C:\WINDOWS\zitst001.exe



---------------------------------------------------------------------------------------------

Restart in normal mode.

---------------------------------------------------------------------------------------------

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.
  • The program will then begin downloading the latest definition files.
  • Once the files have been downloaded click on NEXT
  • Locate the Scan Settings button & configure to:
    • Scan using the following Anti-Virus database:
      • Extended
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
  • Click OK & have it scan My Computer
  • Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
  • Click the Save as Text button to save the file to your desktop so that you may post it in your next reply
* Turn off the real time scanner of any existing antivirus program while performing the online scan


---------------------------------------------------------------------------------------------

Run a new HijackThis scan. Save the log file and post it here.

---------------------------------------------------------------------------------------------

Create an uninstall list:
  • Open HiJackThis
  • Click on the configure button on the bottom right
  • Click on the tab "Misc Tools"
  • Click on the Box that says "Open Uninstall Manager"
  • Click on the button "Save list"
  • Copy and past the List from the notepad file into your post

Please return with logs from:

Ewido
Kaspersky
HJT
HJT uninstall list
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
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Microsoft MVP - Consumer Security 2009
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Old 04-03-2006, 11:10 AM   #3 (permalink)
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Join Date: Dec 2005
Posts: 33
OS: XP Home


Followed instructions. I did not delete the avcheckin.exe because that is a program I use from work. Here are the logs. You did not mention the BFU log but I did include it.

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 9:00:25 AM, 4/3/2006
+ Report-Checksum: 6CDB7EA3

+ Scan result:

No infected objects found.


::Report End

KASPERSKY ON-LINE SCANNER REPORT
Monday, April 03, 2006 11:58:47 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.78.0
Kaspersky Anti-Virus database last update: 3/04/2006
Kaspersky Anti-Virus database records: 185821

Scan Settings
Scan using the following antivirus database extended
Scan Archives true
Scan Mail Bases true

Scan Target Folders
C:\
U:\
W:\

Scan Statistics
Total number of scanned objects 32470
Number of viruses found 6
Number of infected objects 8
Number of suspicious objects 0
Duration of the scan process 01:07:38

Infected Object Name Virus Name Last Action
C:\My Documents\ARCHIVE.PST/Personal Folders/Sent Items/09 May 2001 20:34 to Kellie Williamson; Brandy Myrick; Becky Cha/el7alazona.exe Infected: not-virus:BadJoke.Win32.Train skipped

C:\My Documents\ARCHIVE.PST Mail MS Mail: infected - 1 skipped

C:\Program Files\RealVNC\WinVNC\othread2.dll Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.c skipped

C:\WINDOWS\system32\OMNITHREAD_RT.DLL Infected: not-a-virus:RemoteAdmin.Win32.WinVNC-based.g skipped

C:\WINDOWS\system32\RXBarsetupV2.dll Infected: Trojan-Dropper.Win32.Small.mh skipped

C:\WINDOWS\system32\RXToolbar.exe Infected: not-a-virus:AdWare.Win32.RXBar.c skipped

C:\WINDOWS\YazzleBundle-1119.exe/data0002 Infected: Trojan.Win32.Scapur.k skipped

C:\WINDOWS\YazzleBundle-1119.exe NSIS: infected - 1 skipped

Scan process completed.

Logfile of HijackThis v1.99.1
Scan saved at 11:59:58 AM, on 4/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\WINDOWS\System32\NMSSvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\WINDOWS\System32\CCM\CLICOMP\RemCtrl\Wuser32.exe
C:\WINDOWS\System32\CCM\CcmExec.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\RightFax\FaxCtrl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Documents and Settings\mupton\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.ebsco.com:80
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.ebsco.com;<local>
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe irprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [vptray] C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\vptray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\\FaxCtrl.exe
O4 - HKLM\..\Run: [AVcheckin] C:\wsmstr32\avcheckin.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://C:\Program Files\Google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Freecell Solitaire - http://yog55.games.scd.yahoo.com/yog/y/fs10_x.cab
O16 - DPF: Yahoo! Klondike Solitaire - http://yog55.games.scd.yahoo.com/yog/y/ks12_x.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/reso...an8/oscan8.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1118233692248
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1143754718865
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...29/mcfscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = ebsco.com
O17 - HKLM\Software\..\Telephony: DomainName = ebsco.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = ebsco.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = ebsco.com
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: PLSRemote Service (PLSRemoteSvc) - Unknown owner - C:\WINDOWS\SYSTEM32\PLSRemote.exe (file missing)
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing)

Access IBM
Ad-Aware SE Personal
Adobe Acrobat 5.0
CCHelp
CCScore
CleanUp!
ESSAdpt
ESSANUP
ESSCAM
ESSCDBK
ESScore
ESSgui
ESShelp
ESSini
ESSPCD
ESSSONIC
ESSvpaht
ESSvpot
ewido anti-malware
EXTRA! for NetWare 32-bit
EXTRA!/RALLY! 6.5 Service Pack
Google Toolbar for Internet Explorer
HijackThis 1.99.1
HLPIndex
HLPRFO
IBM Access Support
IBM Rapid Restore PC Setup
IBM Update Connector
Intel(R) Extreme Graphics Driver
Intel(R) PRO Network Connections Drivers
Intel(R) PROSet II
Kaspersky On-line Scanner
Kodak EasyShare software
KSU
Lavasoft VX2 Cleaner
LiveUpdate 1.80 (Symantec Corporation)
Macromedia Flash Player 8
Microsoft Data Access Components KB870669
Microsoft Office 97, Professional Edition
Microsoft Outlook 2000 SR-1
Notifier
OTtBP
OTtBPSDK
PCDADDIN
PCDHELP
PCDLNCH
QuickTime
RFClient
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 9 (KB911565)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899589)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
SFR
SFR2
SoundMAX
Spybot - Search & Destroy 1.3
Support.com Software
Symantec AntiVirus Client
Time and Attendance
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB910437)
USB MassStorage CardReader
VNC 3.3.6
VPRINTOL
Windows Defender Signatures
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2

BFU v1.00.9
Windows XP SP2 (WinNT 5.01.2600 SP2)
Script started at 8:41:21 AM, on 4/3/2006

Failed: DllUnregister C:\WINDOWS\DH.dll|1 (file not found)
Failed: ServiceDisable Network Monitor (service not found)
Failed: ServiceDisable Command Service (service not found)
Failed: ServiceDelete Network Monitor (service not found)
Failed: ServiceDelete cmdService (service not found)
Failed: RegDelValue HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System|DisableRegistryTools (key not found)
Failed: RegDelValue HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System|DisableTaskMgr (key not found)
Failed: RegDelValue HKCU\System\CurrentControlSet\Control\Lsa|p2pnetwork (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\OLE|p2pnetwork (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\OLE|winlog (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Associations|LowRiskFileTypes (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\Curr entVersion\Explorer\SharedTaskScheduler|{4F141CBA-1457-6CCA-03A7-7AA21B61EA0F} (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|CU1 (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|CU2 (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|services32 (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|p2pnetwork (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|ms-update (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|p2pnetworking (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|virtual-ie (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|MS DATABASE (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|xp (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|winlog (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|wmplayer (key not found)
Failed: RegDelValue HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices|tetriz3 (key not found)
Option pause between commands: 300 ms
Option pause between commands: 50 ms
Failed: FolderDelete C:\Program Files\MsConfigs (folder not found)
Failed: FolderDelete C:\Program Files\winupdates (folder not found)
Failed: FolderDelete C:\Program Files\winupdate (folder not found)
Failed: FolderDelete C:\Program Files\winsupdater (folder not found)
Failed: FolderDelete C:\Program Files\MsUpdate (folder not found)
Failed: FolderDelete C:\Program Files\MsMovies (folder not found)
Failed: FolderDelete C:\Program Files\wmplayer (folder not found)
Failed: FolderDelete C:\Program Files\outlook (folder not found)
Failed: FileDelete C:\Program Files\Common Files\Windows\mc-*-*.exe (operation failed)
Failed: FileDelete C:\Program Files\Common Files\Download\mc-*-*.exe (operation failed)
Failed: FileDelete C:\DOCUME~1\mupton\LOCALS~1\Temp\~DF3B0D.tmp (operation failed)
Failed: FolderDelete C:\Program Files\Maxifiles (folder not found)
Failed: FolderDelete C:\Program Files\DNS (folder not found)
Failed: FolderDelete C:\Program Files\EQAdvice (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd1 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet2 (folder not found)
Failed: FolderDelete C:\Program Files\InetGet2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\VCClient (folder not found)
Failed: FolderDelete C:\Program Files\Network Monitor (folder not found)
Failed: FolderDelete C:\WINDOWS\inet20001 (folder not found)
Failed: FolderDelete C:\Program Files\Update06 (folder not found)
Failed: FileMove C:\WINDOWS\win*-*.exe|C:\bintheredunthat (source file not found)
Script completed.
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Old 04-03-2006, 02:33 PM   #4 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,707
OS: 2000 Pro; XP Pro; XP Home


Can you share with me any info about the AVcheckin program, or is it confidential? There is nothing found on Google about it, which makes it suspicious to us analyst types.


---------------------------------------------------------------------------------------------

I notice that your version of Spybot is out of date, the latest is 1.4

I'd advise you to get the latest, update it's defs, Immunize, and run a full system scan when you can.

I can't tell from the program list, but Adaware's latest version is 1.06

Do the same for it, if it's not the latest version.


---------------------------------------------------------------------------------------------

Delete the following if they exist:

C:\WINDOWS\system32\RXBarsetupV2.dll
C:\WINDOWS\system32\RXToolbar.exe
C:\WINDOWS\YazzleBundle-1119.exe


If they resist deletion, boot to safe mode and delete them from there.

---------------------------------------------------------------------------------------------

How is your system behaving now, please?
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
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Old 04-05-2006, 07:29 AM   #5 (permalink)
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Join Date: Dec 2005
Posts: 33
OS: XP Home


Avcheckin was written in-house by my manager to run when the computer boots to confirm that the virus protection is current, run departmental login scripts, map departmental shared drives, and poll the computer for all installed applications.

I uninstalled Spybot then installed, updated, and scanned with version 1.4.
Adware was version 1.06.

Spybot found Elitum.EliteBar, MediaMotor, Smitfraud-C., and Zeno but was able to remove.

I was able to delete the listed files with no problems.

I was repeatedly getting a pop-up prompting for proxy login but when I turned off the Kodak Updater that stopped. I have had no pop-up for about 1 day.

Thank you for all your help. I have taken measures to prevent re-infection.
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Old 04-05-2006, 08:42 AM   #6 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
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Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,707
OS: 2000 Pro; XP Pro; XP Home


Thanks for the info about AVcheckin. A clever idea.

I will leave you with this standard closing reply, some of the tools you may find unnecessary:


Well done. Your logs are clean. Any more issues? If not you should be good to go. We still have a few items to address.


Reset hidden/system files and folders
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

Create a new System Restore point
  • click Start >> Run - type SYSDM.CPL & press Enter
  • select the System Restore Tab
  • tick on the checkbox - "Turn off System Restore on all drives"
  • click Apply
  • then untick the same checkbox & click OK

Please ensure that you have already patched your system against the recent WMF exploit.
Go to this page to get the KB912919 patch.

Enable Windows Auto Update
  • Go to Start>Run - type wuaucpl.cpl
  • tick on the checkbox - "Keep my computer up to date"
  • Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
  • Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
    • Install & update SpywareBlaster with the latest definitions.
      After you have updated, click the button - enable protection for all unprotected items
  • SpywareGuard to catch and block spyware before it can execute.
  • SPYBOT - SEARCH & DESTROY
    Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here
  • AD-AWARE
    Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here
  • IE-SPYAD
    IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • Download IE-SpyAD - Extract the contents to a new folder
      From within the folder, double-click install.bat
      Select Option #2 - Install the new IE-SPYAD list.
      Then return to the main menu.
      Select option #4 - Add the old porn sites domain


  • MVPS HOST FILE
    The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.
    • Download Host.zip to your desktop.
    • From your Desktop right-click (hosts.zip) and select:
      Extract All from the menu.
    • Click Next, click Next, select the option:
      "Show Extracted files", click Finish
    • This will open the newly created hosts folder on your Desktop.
    • Double-click on the included mvps.bat file, this will rename the existing HOSTS file to HOSTS.MVP, then it will copy the included updated HOSTS file to the correct location on your machine.


  • ANTIVIRUS SOFTWARE
    It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online antivirus scanners:

    Anti-Spyware Tutorial

    Here are two very good free Antivirus products which are available:
  • Avast!

  • AVG

  • Winpatrol - Download and install the free version of Winpatrol.
    A tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

If you do not have a firewall, here are 4 free ones available for personal use:


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles
If you want to fight back the Malware Writers that have made your life a misery, please take a look here and read what you can do against it.

Please respond to this thread one more time so we can mark this thread as resolved.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
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Old 04-05-2006, 09:14 AM   #7 (permalink)
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Posts: 33
OS: XP Home


I thank you for all your help. I have taken measures to prevent future infections, reset the hidden/system folders and files, turned on the system restore, and Windows auto update was already on.
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