Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Security Center > Virus/Trojan/Spyware Help > Resolved HJT Threads
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Resolved HJT Threads Resolved spyware and popup issues.

 
 
LinkBack Thread Tools
Old 03-08-2006, 02:30 PM   #21 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,501
OS: 2000 Pro; XP Pro; XP Home


Hi mookoo -

Fear not....first, I'd like you to run this tool, as there were some elements of this infection showing:



  1. Download and run - bfu.zip
  2. Checkmark the following boxes:
    • Use settings specified in script for the above option
    • Show log after script ends
  3. Click the Web button located on the top right corner
  4. Copy/Paste this url into the address bar of the Download script window:
    http://metallica.geekstogo.com/alcanshorty.bfu
  5. Execute the script by clicking the Execute button.
  6. When it finishes running, click the Save button for a copy of the log
  7. Post the log created by the script when you have completed the fix

If that helps out the Firewall cpl, that's great...but I don't think it will. I believe your entire SharedAccess key has become corrupt, but we can rebuild it.

One step at a time...run the tool, and let me know.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 03-08-2006, 04:20 PM   #22 (permalink)
Registered User
 
Join Date: Mar 2006
Location: Edinburgh
Posts: 20
OS: WinXP Pro SP2


BFU v1.00.9
Windows XP SP2 (WinNT 5.01.2600 SP2)
Script started at 23:17:05, on 08/03/2006

Failed: RegDelValue HKCU\System\CurrentControlSet\Control\Lsa|p2pnetwork (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\OLE|p2pnetwork (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\OLE|winlog (key not found)
Failed: RegDelValue HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Associations|LowRiskFileTypes (key not found)
Option pause between commands: 300 ms
Option pause between commands: 50 ms
Failed: FileDelete C:\Program Files\Common Files\Windows\mc-*-*.exe (operation failed)
Failed: FileDelete C:\Program Files\Common Files\Download\mc-*-*.exe (operation failed)
Failed: FolderDelete C:\DOCUME~1\Mookoo\LOCALS~1\Temp\Adobelm_Cleanup.0001.dir.0000 (operation failed)
Failed: FolderDelete C:\DOCUME~1\Mookoo\LOCALS~1\Temp\Adobelm_Cleanup.0001.dir.0002 (operation failed)
Failed: FileDelete C:\DOCUME~1\Mookoo\LOCALS~1\Temp\Photoshop Temp817628 (operation failed)
Failed: FileDelete C:\DOCUME~1\Mookoo\LOCALS~1\Temp\~DF7FDD.tmp (operation failed)
Failed: FolderDelete C:\Program Files\Maxifiles (folder not found)
Failed: FolderDelete C:\Program Files\DNS (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd1 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\FreeProd2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\InetGet2 (folder not found)
Failed: FolderDelete C:\Program Files\Common Files\VCClient (folder not found)
Failed: FolderDelete C:\Program Files\MsConfigs (folder not found)
Failed: FolderDelete C:\Program Files\winupdates (folder not found)
Failed: FolderDelete C:\Program Files\winupdate (folder not found)
Failed: FolderDelete C:\Program Files\winsupdater (folder not found)
Failed: FolderDelete C:\Program Files\MsUpdate (folder not found)
Failed: FolderDelete C:\Program Files\MsMovies (folder not found)
Failed: FolderDelete C:\Program Files\wmplayer (folder not found)
Failed: FolderDelete C:\Program Files\outlook (folder not found)
Script completed.

The firewall problem hasn't changed...
mookoo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-08-2006, 05:15 PM   #23 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,501
OS: 2000 Pro; XP Pro; XP Home


I have attached a file to this post - look2.zip
  • Download this file to your desktop.
  • Double click on the zip folder
  • Doubleclick look.bat and notepad will open.
  • Copy and paste the contents in your next reply.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009

Last edited by tetonbob; 03-16-2006 at 10:08 PM.
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-08-2006, 05:36 PM   #24 (permalink)
Registered User
 
Join Date: Mar 2006
Location: Edinburgh
Posts: 20
OS: WinXP Pro SP2


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Epoch]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=dword:00000001
"DoNotAllowExceptions"=dword:00000000
"DisableNotifications"=dword:00000000

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\\Program Files\\Common Files\\Network Associates\\On Demand Scanner\\Scan32\\scan32.exe"="C:\\Program Files\\Common Files\\Network Associates\\On Demand Scanner\\Scan32\\scan32.exe:*:Enabled:VirusScan"
"C:\\Program Files\\Messenger\\msmsgs.exe"="C:\\Program Files\\Messenger\\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\\Program Files\\Internet Explorer\\iexplore.exe"="C:\\Program Files\\Internet Explorer\\iexplore.exe:*:Enabled:Internet Explorer"
"C:\\Program Files\\Real\\RealPlayer\\realplay.exe"="C:\\Program Files\\Real\\RealPlayer\\realplay.exe:*:Enabled:RealPlayer"
"C:\\Program Files\\Microsoft Games\\Age of Empires\\EMPIRESX.EXE"="C:\\Program Files\\Microsoft Games\\Age of Empires\\EMPIRESX.EXE:*:Enabled:Age of Empires, the Rise of Rome"
"C:\\WINDOWS\\system32\\dplaysvr.exe"="C:\\WINDOWS\\system32\\dplaysvr.exe:*:Enabled:Microsoft DirectPlay Helper"
"C:\\Program Files\\MSN Messenger\\msnmsgr.exe"="C:\\Program Files\\MSN Messenger\\msnmsgr.exe:*:Enabled:MSN Messenger 7.5"
"C:\\Program Files\\Yahoo! Games\\Blasterball 2 Remix\\bb2remix.exe"="C:\\Program Files\\Yahoo! Games\\Blasterball 2 Remix\\bb2remix.exe:*:Disabled:bb2remix"
"C:\\Program Files\\WildTangent\\Blasterball 2\\BB2.exe"="C:\\Program Files\\WildTangent\\Blasterball 2\\BB2.exe:*:Enabled:BB2"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP"="1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007"
"2869:TCP"="2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008"
"139:TCP"="139:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22004"
"445:TCP"="445:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22005"
"137:UDP"="137:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22001"
"138:UDP"="138:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22002"
"3389:TCP"="3389:TCP:*:Enabled:@xpsp2res.dll,-22009"
mookoo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-08-2006, 05:57 PM   #25 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,501
OS: 2000 Pro; XP Pro; XP Home


It appears that some of your SharedAccess key is missing or corrupt.


Go to Start->Run and type in regedit and hit OK. Highlight this key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess

Go to File->Export and save the key somewhere as a backup. Close the Registry Editor now.



Download this regfix:
http://windowsxp.mvps.org/reg/sharedaccess.reg (right-click and Save As)
Place it on your desktop.
Now doubleclick sharedaccess.reg
Ckick yes/ok at the prompt.

Then REBOOT!! Important!

After reboot, go to start > run and copy and paste next command in the field:

NETSH FIREWALL RESET

Click ok

Wait till the Dosprompt (black window) closes again.
Then look if you can access the firewall settings again.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-08-2006, 06:09 PM   #26 (permalink)
Registered User
 
Join Date: Mar 2006
Location: Edinburgh
Posts: 20
OS: WinXP Pro SP2


:D YOU ARE AMAZING!

The firewall is fixed, it was fixed before putting NETSH FIREWALL RESET into run but I did it anyway and everything is fine.

Thank you VERY much. If I ever have any money, I will consider donating some!

McAfee has not reported any more viruses for about 5 hours now so I hope thats them all gone *crosses fingers*.

:) Thank you tetonbob! <3xx
mookoo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-08-2006, 06:11 PM   #27 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,501
OS: 2000 Pro; XP Pro; XP Home




Good news, nice job!

For my own peace of mind....please run Kaspersky online scan once again. Then I will give you final housekeeping and protection instructions.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-08-2006, 07:36 PM   #28 (permalink)
Registered User
 
Join Date: Mar 2006
Location: Edinburgh
Posts: 20
OS: WinXP Pro SP2


It said
No malware has been detected. The sections that have been scanned are CLEAN.

WEY! Thanks again
mookoo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-08-2006, 09:00 PM   #29 (permalink)
Manager, Security Center, TSF Academy; Analyst, Security Team
 
tetonbob's Avatar
 
Join Date: Jan 2005
Location: Transylvania County, North Carolina, USA
Posts: 35,501
OS: 2000 Pro; XP Pro; XP Home


Well done. Your logs are clean. Any more issues? If not you should be good to go. We still have a few items to address.


Reset hidden/system files and folders
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

Create a new System Restore point
  • click Start >> Run - type SYSDM.CPL & press Enter
  • select the System Restore Tab
  • tick on the checkbox - "Turn off System Restore on all drives"
  • click Apply
  • then untick the same checkbox & click OK

Enable Windows Auto Update
  • Go to Start>Run - type wuaucpl.cpl
  • tick on the checkbox - "Keep my computer up to date"
  • Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
  • Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
    • Install & update SpywareBlaster with the latest definitions.
      After you have updated, click the button - enable protection for all unprotected items
  • SpywareGuard to catch and block spyware before it can execute.
  • SPYBOT - SEARCH & DESTROY
    Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here
  • AD-AWARE
    Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here
  • IE-SPYAD
    IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
    • Download IE-SpyAD - Extract the contents to a new folder
      From within the folder, double-click install.bat
      Select Option #2 - Install the new IE-SPYAD list.
      Then return to the main menu.
      Select option #4 - Add the old porn sites domain


  • MVPS HOST FILE
    The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.
    • Download Host.zip - From within Host.zip, double click on MVPS.bat & allow it to run.


  • ANTIVIRUS SOFTWARE
    It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online antivirus scanners:

    Anti-Spyware Tutorial

    Here are two very good free Antivirus products which are available:
  • Avast!
  • AVG

    It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  • Winpatrol - Download and install the free version of Winpatrol.
    A tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

If you do not have a firewall, here are 4 free ones available for personal use:


In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles


Please respond to this thread one more time so we can mark this thread as resolved.
__________________
Practice Safe Surfing
Because what you don't know, CAN hurt you.
Proud Member of ASAP since 2005
Proud Member of UNITE since 2006

Microsoft MVP - Consumer Security 2009
tetonbob is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 03-09-2006, 04:51 AM   #30 (permalink)
Registered User
 
Join Date: Mar 2006
Location: Edinburgh
Posts: 20
OS: WinXP Pro SP2


Hi. Thanks for all your help! I'll keep this page bookmarked, I know my brother will definately need some of these programs.

Again, thank you, you people are like superhuman or something! If only all computer fixers were as good as you! hehe

<3mookoo
mookoo is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
 


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 09:05 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85