Spyware found- browser not connecting all the time

[Uncle Buck]

Thanks in advance to anyone who can help me.

My browser was not connecting properly to internet and computer was running slowly so I thought spyware was probably the culprit. I am trying to get my computer cleaned up and running virus/spyware free. Also it seems too many processes might be running. It starts up with over 60.

I followed the Rules of procedure before getting to this point. Panda found 1 virus and multiple spyware items before cleaning and disinfecting. Ad-Aware and SpyBot each found additional ones as well. I ran these in Safe Mode to hopefully prevent return. I then updated my Windows XP for security purposes. Below is my HJT log after doing everything I know how to do:

Logfile of HijackThis v1.99.1
Scan saved at 1:56:22 PM, on 2/13/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\WebProxy.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Hijack This\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\common\ycomp5_1_6_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMEEJME.EXE] C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\Toshiba\ConfigFree\NDSTray.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 25
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\APVXDWIN.EXE" /s
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra 'Tools' menuitem: Yahoo! Login - {2499216C-4BA5-11D5-BD9C-000103C116D5} - C:\Program Files\Yahoo!\common\ylogin.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O20 - Winlogon Notify: avldr - C:\WINDOWS\SYSTEM32\avldr.dll
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PavFnSvr.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\pavsrv51.exe
O23 - Service: Panda Network Manager (PNMSRV) - Panda Software - c:\program files\panda software\panda titanium 2006 antivirus + antispyware\firewall\PNMSRV.EXE
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\PsImSvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)
O23 - Service: Panda TPSrv (TPSrv) - Panda Software - C:\Program Files\Panda Software\Panda Titanium 2006 Antivirus + Antispyware\TPSrv.exe

[Glaswegian]

Hi and welcome to TSF.

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst, and I will be back with a fix for your problem as soon as possible.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.

Please be patient with me during this time.

[Uncle Buck]

cool. looking forward to your help. Thank you.

[Glaswegian]

Hi Uncle Buck and thank you for your patience.


Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

There’s not very much left in your log so we’ll do some cleaning and see what turns up. Once you’re clean we can have a look at the running processes. Have you added additional programmes recently or upgraded any hardware?


BroadJump - I see you have BroadJump on your system. This is the newer name for BroadJump Foundation Client (BJCFD) from BroadJump.com, now Motive. The software collects information on your Internet activity and sends it to your ISP so that your ISP can serve you advertisements related to the type of sites you visit. I suggest that you carry out the fixes indicated below but I would approach your ISP as soon as possible and ask them how to remove it and why they installed it in the first place. Do not attempt to uninstall the program yourself.


Downloads
Please download Cleanup! or use this Alternate Link if the main link does not work and install it. You will use this later.


Download Ewido Security Suite

• Install Ewido Security Suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

• On the left hand side of the main screen click update.
• Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
When you have finished updating, EXIT Ewido.


Reboot
Reboot your system in Safe Mode (By repeatedly tapping the F8 key (or the appropriate key for your system) until the menu appears).


HijackThis Entries
Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cust.../www.yahoo.com

Please remember to close all other windows, including browsers then click Fix checked.


CleanUp!
*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does NOT make backups. If you have any files in any TEMP directory and you need to keep them, then please MOVE THEM NOW!

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!
Check the following:

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Uncheck the following :

• Scan local drives for temporary files

Click OK, Press the CleanUp! button to start the program and reboot when prompted.
Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these BEFORE running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.


Ewido
Run Ewido with it's updated definitions (...it's important that all windows must be closed)

• Click on scanner
• Click on Complete System Scan and the scan will begin.
• NOTE: During some scans with Ewido it is finding cases of false positives.
• You will need to step through the process of cleaning files one-by-one.
• If Ewido detects a file you KNOW to be legitimate, select none as the action.
• DO NOT select "Perform action on all infections"
• If you are unsure of any entry found select none for now.
• When the scan is finished, click the Save Report button at the bottom of the screen.
• Save the report to your desktop

Close Ewido

NOTE: Ewido scan will require at least an hour.



Reboot
Reboot your system in Normal Mode.


Online Scan
Reboot
Reboot your system in Normal Mode.


Online Scan
Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
• In the scan settings make that the following are selected:

Scan using the following Anti-Virus database:

• Extended

Scan Options:

• Scan Archives
• Scan Mail Bases

Click OK

Now under select a target to scan: Select My Computer

• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.

Now click on the Save as Text button:

• Save the file to your desktop.
• Copy and paste that information in your next post.

Take note of the name(s) and location(s) of any file(s) it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan


Logs required
Ewido log
Kaspersky log
HijackThis log

Please also advise how your system is performing now.

[Uncle Buck]

Glaswegian,

Thank you for your help. I will begin going through the steps right now. It may take me a while to get through all of that. Quick question. Is there no other way to get rid of BroadJump besides contacting the ISP? How would they have put that on my computer anyway? Just looking for the fastest and easiest ways to get back to a clean system. Thanks in advance and I'll let you know as I get done with the steps above.

CG

[Glaswegian]

Originally Posted by Uncle Buck

Glaswegian,

Thank you for your help. I will begin going through the steps right now. It may take me a while to get through all of that. Quick question. Is there no other way to get rid of BroadJump besides contacting the ISP? How would they have put that on my computer anyway? Just looking for the fastest and easiest ways to get back to a clean system. Thanks in advance and I'll let you know as I get done with the steps above.

CG

Hi

I'm afraid not - any attempt by us to uninstall it would probably leave you with a useless PC - best to get your ISPs advice.

[Uncle Buck]

oK, per your instructions I have gone through the steps above.
1. I removed Broadjump with the help of my ISP
2. I ran Clean Up (Safe Mode)
3. I ran Ewido (Safe Mode)
4. I ran Kaspersky

Ewido detecting nothing therefore I do not have a log for it. Kaspersky, however, detected several viruses/trojans that you can see in the log below. As far as I know, it offered no opportunity to clean these things. After all of the above, my computer is still running slow, I am receiving pop-ups to buy seemingly rogue anti-spyware products, and I cannot connect to the internet using my wireless connection. Looks like I still have some work to do. Here are the Kaspersky and HJT logs below per your request. (Actually I have to close everything and re-run the HJT to save as text and will post in a separate reply). Thanks again for your help.-Uncle Buck

------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Wednesday, February 15, 2006 10:53:25
Operating System: Microsoft Windows XP Home Edition, Service Pack 1 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 15/02/2006
Kaspersky Anti-Virus database records: 176905
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
C:\
D:\

Scan Statistics:
Total number of scanned objects: 40447
Number of viruses found: 6
Number of infected objects: 12
Number of suspicious objects: 0
Duration of the scan process: 2660 sec

Infected Object Name - Virus Name
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP197\A0008696.exe Infected: Trojan.Win32.StartPage.adh
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP197\A0008697.tlb Infected: Trojan.Win32.StartPage.adh
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP197\A0008698.exe Infected: Trojan-Downloader.Win32.Zlob.bg
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP197\A0008701.exe Infected: Trojan-Downloader.Win32.Agent.yr
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP199\A0008727.exe Infected: Trojan-Downloader.Win32.Zlob.bj
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP199\A0008729.tlb Infected: Trojan.Win32.StartPage.adh
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP199\A0008752.dll Infected: Trojan-Clicker.Win32.Agent.fx
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP199\A0008768.exe Infected: Trojan-Downloader.Win32.Zlob.bg
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP199\A0008769.exe Infected: Trojan-Downloader.Win32.Zlob.bj
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP199\A0008771.exe Infected: Trojan.Win32.StartPage.adh
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP249\A0011643.dll Infected: not-virus:Hoax.Win32.Renos.v
C:\System Volume Information\_restore{CB8232F6-6F86-4FF8-9639-133A519A027C}\RP249\A0011659.tlb Infected: Trojan.Win32.StartPage.adh

Scan process completed.

[Uncle Buck]

Here is the HJT log that was not added in the post before. Thanks again.-UB

Logfile of HijackThis v1.99.1
Scan saved at 11:14:39 AM, on 2/15/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\toshiba\ivp\ism\pinger.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\common\ycomp5_1_6_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMEEJME.EXE] C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\Toshiba\ConfigFree\NDSTray.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 25
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)

[Uncle Buck]

Glaswegian,

Have you had a chance to look at the above? What should my next steps be? thx

[Glaswegian]

Hi again UB.

The Kaspersky log is showing viruses in your System Restore points - they are out the way just now and we’ll deal with them later.

Everything else is showing clean, so we need to dig a bit deeper.


Downloads
Download smitRem.exe and save the file to your desktop.
Double click on the file to extract it to it's own folder on the desktop.

*Note* Alternate download sites for smitrem... http://www.downloads.subratam.org/smitRem.exe
http://www.bleepingcomputer.com/file...ar/smitRem.exe


Download SilentRunners.
Right click & choose Save As --> Save it to Desktop. Make sure you have disabled any programs that may block/disable scripts (like your anti-virus or anti-spyware programs -- if you're going to disable these, then disconnect from the Internet for this step). Double-click Silent Runners to run it. This will take a few minutes, and will create a file called "Startup Programs" followed by your computer name and current date.

Open up that file and post all its contents here in your next post.


Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.



File Deletions
Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\system32\intell321.exe
C:\WINDOWS\svrrun.exe
C:\windows\osaupd.exe
C:\windows\tool1.exe
C:\windows\tool2.exe
C:\windows\tool3.exe
C:\windows\tool4.exe
C:\windows\tool5.exe
C:\windows\System32\shell386.exe
C:\windows\System32\winapi32.dll
C:\windows\System32\winlfl32.dll
C:\windows\System32\mswinxml.dll
C:\windows\System32\mswinup32.dll
C:\windows\System32\mswinf32.exe
C:\windows\System32\mswinf32.dll
C:\windows\System32\mswinb32.dll
C:\windows\System32\mswinb32.exe
C:\windows\System32\intxt.exe



Please also create an Uninstall list.

• Open HiJackThis
• Click on the configure button on the bottom right
• Click on the tab "Misc Tools"
• Click on the Box that says "Open Uninstall Manager"
• Click on the button "Save list"
• Copy and past the List from the notebook onto your post

Can you tell me what anti spyware products are being offered? Any problems with your mouse ‘freezing’ or the "hourglass cursor flashing"?

[Uncle Buck]

While I do the other things you suggested here is the text file saved from the Silent Runners program

"Silent Runners.vbs", revision 43, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [MS]
"Google Desktop Search" = ""C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup" [null data]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\ {++}
"wininet.dll" = "mscornet.exe" [file not found]
"kernel32.dll" = "C:\WINDOWS\System32\mssearchnet.exe" [file not found]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"NvCplDaemon" = "RUNDLL32.EXE NvQTwk,NvCplDaemon initialize" [MS]
"nwiz" = "nwiz.exe /installquiet" ["NVIDIA Corporation"]
"Apoint" = "C:\Program Files\Apoint2K\Apoint.exe" ["Alps Electric Co., Ltd."]
"LtMoh" = "C:\Program Files\ltmoh\Ltmoh.exe" ["Agere Systems"]
"00THotkey" = "C:\WINDOWS\System32\00THotkey.exe" ["TOSHIBA Corp."]
"000StTHK" = "000StTHK.exe" [null data]
"TMESRV.EXE" = "C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon" ["TOSHIBA"]
"TMERzCtl.EXE" = "C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service" ["TOSHIBA"]
"TMEEJME.EXE" = "C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE" ["TOSHIBA"]
"TMESBS.EXE" = "C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client" ["TOSHIBA Corporation"]
"DpUtil" = "C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe" ["TOSHIBA"]
"TFNF5" = "TFNF5.exe" ["Toshiba Corp."]
"TosHKCW.exe" = ""C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"" ["TOSHIBA CORPORATION"]
"NDSTray.exe" = ""C:\Program Files\Toshiba\ConfigFree\NDSTray.exe"" ["TOSHIBA CORPORATION"]
"ezShieldProtector for Px" = "C:\WINDOWS\System32\ezSP_Px.exe" ["Easy Systems Japan Ltd."]
"(Default)" = (empty string)
"TFncKy" = "TFncKy.exe /Type 25" ["TOSHIBA Corporation"]
"Tpwrtray" = "TPWRTRAY.EXE" ["TOSHIBA Corporation"]
"Pinger" = "c:\toshiba\ivp\ism\pinger.exe /run" ["TOSHIBA Corporation"]
"TSysSMon" = "c:\toshiba\sysstability\tsyssmon.exe /detect" ["TOSHIBA"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe" ["Sun Microsystems, Inc."]
"Motive SmartBridge" = "C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe" ["Motive Communications, Inc."]
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]

HKLM\Software\Microsoft\Active Setup\Installed Components\
{306D6C21-C1B6-4629-986C-E59E1875B8AF}\(Default) = (no title provided)
\StubPath = ""C:\WINDOWS\System32\rundll32.exe" "C:\Program Files\Messenger\msgsc.dll",ShowIconsUser" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {CLSID}\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{1CDB2949-8F65-4355-8456-263E7C208A5D}" = "Desktop Explorer"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{1E9B04FB-F9E5-4718-997B-B8DA88302A47}" = "Desktop Explorer Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\nvshell.dll" ["NVIDIA Corporation"]
"{955B7B84-5308-419c-8ED8-0B9CA3C56985}" = "America Online"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Common Files\aolshare\shell\us\shellext.dll" ["America Online, Inc."]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\shellhook.dll" ["TODO: <Firmenname>"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Cavan Groves\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Startup items in "Cavan Groves" & "All Users" startup folders:
--------------------------------------------------------------

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"Adobe Reader Speed Launch" -> shortcut to: "C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe" ["Adobe Systems Incorporated"]
"Microsoft Office" -> shortcut to: "C:\Program Files\Microsoft Office\Office10\OSA.EXE -b -l" [MS]
"RAMASST" -> shortcut to: "C:\WINDOWS\system32\RAMASST.exe" ["Matsushita Electric Industrial Co., Ltd."]
"SBC Self Support Tool" -> shortcut to: "C:\Program Files\SBC Self Support Tool\bin\matcli.exe -boot" ["Motive Communications, Inc."]
"Wireless-G Notebook Adapter Utility" -> shortcut to: "C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe" [empty string]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
C:\Program Files\Google\Google Desktop Search\GoogleDesktopNetwork1.dll [null data], 01 - 02, 25
%SystemRoot%\system32\mswsock.dll [MS], 03 - 05, 08 - 24
%SystemRoot%\system32\rsvpsp.dll [MS], 06 - 07


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "&Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\common\ycomp5_1_6_0.dll" [file not found]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "&Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\common\ycomp5_1_6_0.dll" [file not found]

Explorer Bars

HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\ = "Real.com" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0002-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll" ["Sun Microsystems, Inc."]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.toshiba.com

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

DVD-RAM_Service, DVD-RAM_Service, "C:\WINDOWS\System32\DVDRAMSV.exe" ["Matsushita Electric Industrial Co., Ltd."]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido anti-malware\ewidoctrl.exe" ["ewido networks"]
iPodService, iPodService, "C:\Program Files\iPod\bin\iPodService.exe" ["Apple Computer, Inc."]
NVIDIA Driver Helper Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" ["NVIDIA Corporation"]
SoundMAX Agent Service, SoundMAX Agent Service (default), "C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe" ["Analog Devices, Inc."]
Tmesbs32, Tmesbs, ""C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service" ["TOSHIBA Corporation"]
Tmesrv3, Tmesrv, ""C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service" ["TOSHIBA"]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]
Toshiba Bluetooth Monitor\Driver = "tbtmon.dll" ["Toshiba America Business Solutions, Inc."]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 55 seconds, including 23 seconds for message boxes)

[Uncle Buck]

Here is the smitfile and the uninstall list. To answer your question about the spyware, I am no longer getting the spyware pop-ups that I was. Also, I have had no problems with my mouse freezing. Thanks again in advance and let me know what the next steps are. Thanks


smitRem © log file
version 2.8

by noahdfear


Microsoft Windows XP [Version 5.1.2600]
The current date is: Fri 02/17/2006
The current time is: 16:17:23.61

Running from
C:\Documents and Settings\Cavan Groves\Desktop\smitRem

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Pre-run SharedTask Export

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright(C) 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"
"{E802FFFF-8E58-4d2c-A435-8BEEFB10AB77}"="Reload Browse"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

checking for ShudderLTD key

ShudderLTD key not present!

checking for PSGuard.com key


PSGuard.com key not present!


checking for WinHound.com key


WinHound.com key not present!

spyaxe uninstaller NOT present
Winhound uninstaller NOT present
SpywareStrike uninstaller NOT present

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Existing Pre-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~

1024 dir


~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Command Line Process Viewer/Killer/Suspender for Windows NT/2000/XP V2.03
Copyright(C) 2002-2003 Craig.Peacock@beyondlogic.org
Killing PID 1884 'explorer.exe'
Killing PID 1884 'explorer.exe'

Starting registry repairs

Registry repairs complete

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SharedTask Export after registry fix

(GetSTS.exe) SharedTaskScheduler exporter by Lawrence Abrams (Grinler)
Copyright(C) 2006 BleepingComputer.com

Registry Pseudo-Format Mode (Not a valid reg file):

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{438755C2-A8BA-11D1-B96B-00A0C90312E1}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{8C7461EF-2B13-11d2-BE35-3078302C2030}\InProcServer32]
@="%SystemRoot%\System32\browseui.dll"


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Deleting files

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Remaining Post-run Files


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ Favorites ~~~



~~~ system32 folder ~~~



~~~ Icons in System32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~


~~~ Miscellaneous Files/folders ~~~


~~~ Wininet.dll ~~~

CLEAN! :)


Here is the uninstall list:
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Acrobat 7.0.1 and Reader 7.0.1 Update
Adobe Acrobat 7.0.2 and Reader 7.0.2 Update
Adobe Acrobat 7.0.3 and Reader 7.0.3 Update
Adobe Download Manager 2.0 (Remove Only)
Adobe Reader 7.0
Alps Pointing-device Driver
America Online
AOL Coach Version 1.0(Build:20020823.1)
AT&T Connection Services Manager
Bluetooth Stack for Windows by Toshiba
CleanUp!
DivX
DivX Player
Drag'n Drop CD+DVD
DVD-RAM Driver
ewido anti-malware
Getting Things Done Outlook Add-In
Google Desktop Search
HijackThis 1.99.1
Intel(R) PRO Network Adapters and Drivers
InterVideo WinDVD 4
iPod Agent
iPod for Windows 2005-09-06
iTunes
J2SE Runtime Environment 5.0 Update 1
J2SE Runtime Environment 5.0 Update 2
Kaspersky On-line Scanner
Lavasoft VX2 Cleaner
LiveReg (Symantec Corporation)
LiveUpdate 1.80 (Symantec Corporation)
Microsoft .NET Framework 1.1
Microsoft Money 2005
Microsoft Office XP Media Content
Microsoft Office XP Professional
Microsoft Windows XP Video Decoder Checkup Utility
Microsoft Works 7.0
Mozilla Firefox (1.0)
NVIDIA Windows 2000/XP Display Drivers
Odyssey Client
Panda ActiveScan
Quicken 2003 New User Edition
QuickTime
RealPlayer Basic
SBC Self Support Tool
SoundMAX
Spybot - Search & Destroy 1.4
Toshiba Access
TOSHIBA ConfigFree
TOSHIBA Console
TOSHIBA Controls
TOSHIBA Display Devices Change Utility
TOSHIBA Dual Pointing Device Utility
Toshiba Hotkey Utility for Display Devices
TOSHIBA Mobile Extension3 for Windows XP V3.36.00.XP
TOSHIBA Power Saver
Toshiba Registration
TOSHIBA SD Memory Card Format
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA System Stability Program
Toshiba Tbiosdrv Driver
TOSHIBA Utilities
Update for Windows XP (KB898461)
Windows Genuine Advantage v1.3.0254.0
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB842773
Windows XP Hotfix (SP2) [See Q329048 for more information]
Windows XP Hotfix (SP2) [See q329112 for more information]
Windows XP Hotfix (SP2) Q327979
Wireless Hotkey
Wireless-G Notebook Adapter
Yahoo! Install Manager

[Glaswegian]

Can you also post a fresh HijackThis log please.

Thanks

[Uncle Buck]

Glaswegian-

Here's the lates hjt log. Thanks- ub.

Logfile of HijackThis v1.99.1
Scan saved at 11:07:11 AM, on 2/18/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\Program Files\ltmoh\Ltmoh.exe
C:\WINDOWS\System32\00THotkey.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE
C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
C:\WINDOWS\System32\TFNF5.exe
C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Toshiba\ConfigFree\NDSTray.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\System32\TPWRTRAY.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\OdHost.exe
C:\Program Files\SBC Self Support Tool\bin\mpbtn.exe
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54Cfg.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopIndex.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktopCrawl.exe
C:\WINDOWS\System32\wuauclt.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://yahoo.sbc.com/dsl
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.sbc.com/dsl
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\common\ycomp5_1_6_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LtMoh] C:\Program Files\ltmoh\Ltmoh.exe
O4 - HKLM\..\Run: [00THotkey] C:\WINDOWS\System32\00THotkey.exe
O4 - HKLM\..\Run: [000StTHK] 000StTHK.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [TMEEJME.EXE] C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
O4 - HKLM\..\Run: [TMESBS.EXE] C:\Program Files\TOSHIBA\TME3\TMESBS32.EXE /Client
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TFNF5] TFNF5.exe
O4 - HKLM\..\Run: [TosHKCW.exe] "C:\Program Files\TOSHIBA\Wireless Hotkey\TosHKCW.exe"
O4 - HKLM\..\Run: [NDSTray.exe] "C:\Program Files\Toshiba\ConfigFree\NDSTray.exe"
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe /Type 25
O4 - HKLM\..\Run: [Tpwrtray] TPWRTRAY.EXE
O4 - HKLM\..\Run: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
O4 - HKLM\..\Run: [TSysSMon] c:\toshiba\sysstability\tsyssmon.exe /detect
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\SBCSEL~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O4 - Global Startup: SBC Self Support Tool.lnk = C:\Program Files\SBC Self Support Tool\bin\matcli.exe
O4 - Global Startup: Wireless-G Notebook Adapter Utility.lnk = C:\Program Files\Linksys\Wireless-G Notebook Adapter\Startup.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.toshiba.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\common\yinsthelper.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NICSer_WPC54G - Unknown owner - C:\Program Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Tmesbs32 (Tmesbs) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesbs32.exe" /Service (file missing)
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)

[Glaswegian]

Hi again UB

Well done - your system is now clean

Is everything running OK now? If so, just a few housekeeping items to take care of.


Reset Hidden/System Files
To reset your hidden and system files:

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

System Restore
To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

To turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK.

This will create a new Restore Point.


IMPORTANT!!!
Please ensure that Windows is patched against the WMF exploit. This is a dangerous vulnerability that opens the door to multiple infections; and the likely reason you are now infected. Visit Window's Update to get the KB912919 patch.


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Spyware Blaster to help prevent spyware from installing in the first place.
Spyware Guard to catch and block spyware before it can execute.
Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here.

AD-AWARE
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here.

IE-SPYAD
IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here.

MVPS HOSTS FILE
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

ALTERNATE BROWSERS
Try the following free alternate browsers rather than Internet Explorer
Firefox
Opera

FIREWALLS
A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 4 free ones available for personal use:
Sygate Personal Firewall
ZoneAlarm
Tiny Personal Firewall
Outpost Firewall

ANTIVIRUS SOFTWARE
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners:
Anti-Spyware Tutorial

Here are two very good free Antivirus products which are available:
Avast!
AVG

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

OTHER PROTECTION
Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software.

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

HOW DID I GET INFECTED IN THE FIRST PLACE?
THE ANTI-SPYWARE TUTORIAL.
MAKING INTERNET EXPLORER SAFER.

Keep clean and enjoy your computing!

Please respond to this thread one more time so we can mark this thread as resolved.

[Uncle Buck]

Glaswegian,

Thanks so much for the help. The computer seems to be functioning quite a bit better with none of the problems I was having before. I installed the Avast software and that seems to have caused problems with my Outlook so I changed some of the features. I also have installed a few of the other programs. Hopefully this will keep me from getting into the same problems in the future. Thanks again.