Help with random popups

[Vash2051]

hello i have a problem with every now and then this popup of a blank IE window that says Advertisement in the upper left bar. I also get another one but i forgot the name in the corner if it pops up i will edit it in. I have run all the programs and removed several entries but it just keeps popping back up. I believe this started with an AIM virus and a program called DrSmartLoad. But DrsmartLoad is no longer being put in my C: drive anymore so i think it is gone but heres my KJT log. TY for your help if you can.


Logfile of HijackThis v1.99.1
Scan saved at 4:18:40 PM, on 1/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kingsofchaos.com/recruit.php?uniqid=nc89h9z3
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [04cg0ryk.dll] RUNDLL32.EXE 04cg0ryk.dll,b 92203
O4 - HKLM\..\RunServices: [freexstyle] lockbr.exe
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - Startup: Scheduler.lnk = C:\Program Files\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120008678269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1126472019218
O16 - DPF: {BC18E6DF-BE57-4580-93E8-F228F9A133AA} (MaxisSimCity4LotTeleX Control) - http://simcity.ea.com/exchange/lots/...y4LotTeleX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[tetonbob]

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Before attacking an adware/spyware problem with hijackthis make sure you have already run the following tools. Download and update the databases on each program before running.

• Ad-Aware® SE Personal Edition
  *Note* For Ad-AwareSE also install the VX2 Addon Cleaner To run this tool once Adaware is updated click on Add-ons in the lefthand column. Select VX2 Cleaner V2.0 and click Run Tool. Click "OK" , then, if something is found, click "Clean" as in the directions given. Click "Close", and exit Ad-Aware.
  
• Spybot Search & Destroy
• CWShredder

Download Ewido Security Suite

• Install Ewido Security Suite
• When installing, under "Additional Options" uncheck..
  • Install background guard
  • Install scan via context menu
• Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

• On the left hand side of the main screen click update.
• Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

The Temp folders should be cleaned out periodically as installation programs and hijack programs leave a lot of junk there. Download CleanUp! (Alternate Link if main link doesn't work) and install it.

*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp! If you have a 64 bit Operating System do NOT run Cleanup and let me know as we will use another utility.


Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!

Restart your computer and boot into Safe Mode by hitting the F8 key repeatedly until a menu shows up (and choose Safe Mode from the list). In some systems, this may be the F5 key, so try that if F8 doesn't work. Make sure to close any open browsers.


Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

• Click Scanner
• Click Complete System Scan to begin scanning.
• Click OK when prompted to clean files

With the first file it prompts to clean, select the option:

• "Perform action on all infections"
• .Choose clean and click OK.

Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [04cg0ryk.dll] RUNDLL32.EXE 04cg0ryk.dll,b 92203
O4 - HKLM\..\RunServices: [freexstyle] lockbr.exe


Go to My Computer->Tools->Folder Options->View tab:
* Under the Hidden files and folders heading, select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Click Yes to confirm and then click OK.


Delete the following Files/Folders if they exist:

04cg0ryk.dll <<<Find via Start >Search
lockbr.exe <<<Find via Start >Search

Restart in normal mode.

Perform an online scan with Internet Explorer with Panda ActiveScan

Click on the "Free To Use ActiveScan" located on the top right hand corner

1. Click Check Now and a "pop up" window will appear. * Please ensure that your pop up blocker doesn't block it *
2. Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on See report then click Save report

*Turn off the real time scanner of any existing antivirus program while performing the online scan



Restart and run a new HijackThis scan. Save the log file and post it here.

Please return with logs from:

Ewido
Panda
HJT

[Vash2051]

i just noticed something new my system32 folder is permanently hidden and i can not un hide it but i can acces it thru say the address bar. but under C:\Windows it is not there.

[tetonbob]

Perform the fix, and post the logs requested. An infection may be causing this.

Go to My Computer->Tools->Folder Options->View tab:Ensure that 'Display the contents of system folders' is checked

Failing that, go to Start>Run and type CMD.

In the dos box that opens, type:

attrib -a -h -r -s c:\windows\system32

then press Enter.

Report the results of this effort...but let's concentrate on the infection present, and the scans and logs needed.

[Vash2051]

---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 3:29:51 PM, 1/10/2006
+ Report-Checksum: C7ED74BF

+ Scan result:


C:\WINDOWS\system32\04cg0ryk.dll -> Adware.Sud : Cleaned with backup
C:\WINDOWS\system32\0oqw0ct0.dll -> Adware.Sud : Cleaned with backup
C:\WINDOWS\system32\creame.exe -> Backdoor.IRCBot.ll : Cleaned with backup
C:\WINDOWS\system32\lockbr.exe -> Backdoor.IRCBot.ll : Cleaned with backup


::Report End

PANDASCAN


Incident Status Location

Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\David\Cookies\david@searchportal.information[1].txt
Possible Virus. Not disinfected C:\Documents and Settings\David\Desktop\Files\GW\Sorrows_Furnace_Mini-Pak.exe

HIJACK

Logfile of HijackThis v1.99.1
Scan saved at 4:55:22 PM, on 1/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NSMdtr.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.kingsofchaos.com/recruit.php?uniqid=nc89h9z3
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - Startup: Scheduler.lnk = C:\Program Files\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120008678269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1126472019218
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {BC18E6DF-BE57-4580-93E8-F228F9A133AA} (MaxisSimCity4LotTeleX Control) - http://simcity.ea.com/exchange/lots/...y4LotTeleX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

I disabled my Norton when scanning but it still found alot of norton files so i just removed most of them and left the serious ones. The minipack for guild wars is not a virus that i know of i dl it intentionally i dont know why it came up thx.

[tetonbob]

Delete this cookie file:

C:\Documents and Settings\David\Cookies\ david@searchportal.informat ion[1].txt

Are you able to view System32 now?

Let's use one more online scanner for another opinion:

Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner

Answer Yes, when prompted to install an ActiveX component.

• The program will then begin downloading the latest definition files.
• Once the files have been downloaded click on NEXT
• Locate the Scan Settings button & configure to:
  • Scan using the following Anti-Virus database:
    • Extended
  • Scan Options:
    • Scan Archives
    • Scan Mail Bases
• Click OK & have it scan My Computer
• Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
• Click the Save as Text button to save the file to your desktop so that you may post it in your next reply

* Turn off the real time scanner of any existing antivirus program while performing the online scan

How is your system behaving now, please?

[Vash2051]

Thank you very much for your help so far system32 is visible and im not getting popups anymore. here ist the logfile from the latest online scan.

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Wednesday, January 11, 2006 22:01:49
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 12/01/2006
Kaspersky Anti-Virus database records: 170618
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 51286
Number of viruses found: 10
Number of infected objects: 72
Number of suspicious objects: 0
Duration of the scan process: 4642 sec

Infected Object Name - Virus Name
C:\Documents and Settings\David\Desktop\Files\GW\01 Track 1.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\02 Track 2.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\03 Track 3.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\04 Track 4.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\05 Track 5.wma Infected: Trojan-Downloader.WMA.Wimad.c
C:\Documents and Settings\David\Desktop\Files\GW\06 Track 6.wma Infected: Trojan-Downloader.WMA.Wimad.c
C:\Documents and Settings\David\Desktop\Files\GW\07 Track 7.wma Infected: Trojan-Downloader.WMA.Wimad.c
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\011C3129.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\01E34BF0.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\034145AE.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\03A73BB5.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\0ED201AC.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\0F1718A5.exe Infected: Trojan-Downloader.Win32.Adload.l
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\10246FE8.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\174441E4.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\1A623DAB.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\1AC833B3.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\1E6413DF.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\26586FB1.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\26ED4421.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\314E2D43.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\32694A9A.exe Infected: Trojan-Downloader.Win32.Adload.j
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\374757AD.exe Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\376B2586.exe Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\37997153.exe Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\3A2D127E.exe Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\3A95520B.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\3D7967AE.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\3DDF5DB6.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\3F8F513A.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\46AF2336.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\474872A2.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\474B1C9F.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\474F469B.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\47527098.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\47551A94.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\47584490.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\475F1889.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\47624286.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\4769167E.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\476C407B.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\476F6A77.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\47731474.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\47763E70.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\477C1269.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\4959045C.exe Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\497019B5.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\4DCF7532.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\550055B3.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\5637611E.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\5CA35377.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\5F2F1E22.tmp Infected: Trojan-Downloader.Java.OpenStream.w
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\60B90E95.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\619E7663.exe Infected: Trojan-Downloader.Win32.Adload.j
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\61A12060.exe Infected: Trojan-Downloader.Win32.Adload.j
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\681C1A83.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\698C78EE.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\6C214DB1.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\6E884A3F.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\743D0EBD Infected: Trojan.Win32.Pakes
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\743D0EBD.com Infected: Trojan.Win32.Pakes
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\77B109AF.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\794A4EA3.exe Infected: Trojan-Downloader.Win32.Adload.j
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\794E789F.exe Infected: Trojan-Downloader.Win32.Adload.l
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7A2A45FA.tmp Infected: Email-Worm.Win32.VB.an
C:\Program Files\Norton Internet Security\Norton AntiVirus\Quarantine\7D3A5684.tmp Infected: Email-Worm.Win32.VB.an
C:\System Volume Information\_restore{C54FAC29-015C-4537-AD98-FF1ED2DDEE3A}\RP367\A0030587.exe Infected: Trojan-Downloader.Win32.Adload.l
C:\System Volume Information\_restore{C54FAC29-015C-4537-AD98-FF1ED2DDEE3A}\RP368\A0030619.exe Infected: Trojan-Downloader.Win32.Small.cam
C:\System Volume Information\_restore{C54FAC29-015C-4537-AD98-FF1ED2DDEE3A}\RP371\A0030747.exe Infected: Trojan-Downloader.Win32.Small.cam
C:\System Volume Information\_restore{C54FAC29-015C-4537-AD98-FF1ED2DDEE3A}\RP372\A0030877.dll Infected: not-a-virus:AdWare.Win32.Sud.a
C:\System Volume Information\_restore{C54FAC29-015C-4537-AD98-FF1ED2DDEE3A}\RP372\A0030878.dll Infected: not-a-virus:AdWare.Win32.Sud.a
C:\System Volume Information\_restore{C54FAC29-015C-4537-AD98-FF1ED2DDEE3A}\RP372\A0030880.exe Infected: Backdoor.Win32.IRCBot.mg

Scan process completed.

[tetonbob]

Kaspersky and Panda both seem to think some of your music or soundtracks to a game are infected. Those wma files in the results...if they aren't critical, you should get rid of them. They are in the same folder Panda says is infected...so you should consider deleting the whole folder. See more here

C:\Documents and Settings\David\Desktop\Files\GW

C:\Documents and Settings\David\Desktop\Files\GW\01 Track 1.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\02 Track 2.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\03 Track 3.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\04 Track 4.wma Infected: Trojan-Downloader.WMA.Wimad.d
C:\Documents and Settings\David\Desktop\Files\GW\05 Track 5.wma Infected: Trojan-Downloader.WMA.Wimad.c
C:\Documents and Settings\David\Desktop\Files\GW\06 Track 6.wma Infected: Trojan-Downloader.WMA.Wimad.c
C:\Documents and Settings\David\Desktop\Files\GW\07 Track 7.wma Infected: Trojan-Downloader.WMA.Wimad.c

Please use Symantec's guide to remove the Norton Quarantine files.

CLEAR & RESET SYSTEM RESTORE'S CACHE

Go to Start >> Run - type control sysdm.cpl,,4 & press Enter

* Tick on the checkbox - Turn off System Restore on all drives
* Click Apply

Turn it back 'On' by unticking the same checkbox & click Apply, and then OK

Post one more HJT log, please...sorry, forgot to ask for it last time.

[Vash2051]

Thank you very much for your help so far i dont seem to be having any problems anymore. here is my HJT log. Also this isnt spyware related but i cannot seem to make my catalyst contol center to stop from popping up its not a problem but it just gets annoying sometimes.

Logfile of HijackThis v1.99.1
Scan saved at 12:43:57 PM, on 1/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe
C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
C:\WINDOWS\system32\CTHELPER.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\AIM\aim.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\HJT\hijackthis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2ZS\Surround Mixer\CTSysVol.exe /r
O4 - HKLM\..\Run: [CTDVDDET] C:\Program Files\Creative\SBAudigy2ZS\DVDAudio\CTDVDDET.EXE
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Executive Software\Diskeeper\DkIcon.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust PestPatrol\PPActiveDetection.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [MigrateMMDrivers] rundll32.exe mmsys.cpl,mmseRunOnce
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\Run: [Steam] "c:\program files\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [tunebite.exe] C:\Program Files\tunebite\tunebite.exe
O4 - Startup: Scheduler.lnk = C:\Program Files\GhostSurf 2005\Scheduler daemon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1120008678269
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1126472019218
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {BC18E6DF-BE57-4580-93E8-F228F9A133AA} (MaxisSimCity4LotTeleX Control) - http://simcity.ea.com/exchange/lots/...y4LotTeleX.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: Diskeeper - Executive Software International, Inc. - C:\Program Files\Executive Software\Diskeeper\DkService.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

[tetonbob]

There's probably a setting in the ATI Catalyst Control Panel somewhere, but I don't have any experience with it.

Take a look here and here to see if any of that info helps you out. Otherwise, ask in our Video Cards forum.

Well done. Your logs are clean. Any more issues? If not you should be good to go. We still have a few items to address.


Reset hidden/system files and folders

• Click Start.
• Open My Computer.
• Select the Tools menu and click Folder Options.
• Select the View tab.
• Deselect the Show hidden files and folders option.
• Select the Hide file extensions for known types option.
• Select the Hide protected operating system files option.
• Click Yes to confirm.
• Click OK.

Create a new System Restore point

• click Start >> Run - type SYSDM.CPL & press Enter
• select the System Restore Tab
• tick on the checkbox - "Turn off System Restore on all drives"
• click Apply
• then untick the same checkbox & click OK

Enable Windows Auto Update

• Go to Start>Run - type wuaucpl.cpl
• tick on the checkbox - "Keep my computer up to date"
• Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
• Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

• SpywareBlaster to help prevent spyware from installing in the first place.
  
• SpywareGuard to catch and block spyware before it can execute.
  
• SPYBOT - SEARCH & DESTROY
  Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here
  
• AD-AWARE
  Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here
  
• IE-SPYAD
  IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here
  
• MVPS HOST FILE
  The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file
  
• ANTIVIRUS SOFTWARE
  It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
  
  See this link for a listing of some online antivirus scanners:
  
  Anti-Spyware Tutorial
  
  Here are two very good free Antivirus products which are available:
  
• Avast!
• AVG
  
  It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
  
• Winpatrol - Download and install the free version of Winpatrol.
  A tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

If you do not have a firewall, here are 4 free ones available for personal use:

• ZoneAlarm
• Avast Antivirus/Firewall
• Tiny Personal Firewall
• OutPost Firewall

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

• HOW DID I GET INFECTED IN THE FIRST PLACE?
• THE ANTI-SPYWARE TUTORIAL
• MAKING INTERNET EXPLORER SAFER

Please respond to this thread one more time so we can mark this thread as resolved.

[Vash2051]

thank you very much for ur help.