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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 01-10-2006, 08:24 AM   #21 (permalink)
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Quote:
Take Ownership button isn't highlighted,
It's not supposed to be highlighted. You have to click it all the same.

In the properties page, please tell what's listed under "Owner"
It'll be even better if you provide a screenshot of it.
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Old 01-10-2006, 08:48 AM   #22 (permalink)
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I had tried clicking it anyway, and now listed under "Owner" is "MATTS/Matthew". Not sure what was there before that. Also not sure how to make a screenshot (sorry, very basic at all this).
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Old 01-10-2006, 08:54 AM   #23 (permalink)
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Have you tried deleting it after taking ownership?
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Old 01-10-2006, 09:01 AM   #24 (permalink)
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Yes, it still comes up "Access Denied"
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Old 01-10-2006, 09:07 AM   #25 (permalink)
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I like to take a closer look at the key. You'll need to export the key for me

Right click on the key again
Select Export & under the "Save as type", select Regedt32/WinAPI hive file
Name the file anything you like

Then zip it up & attach it in your next post
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Old 01-10-2006, 09:33 AM   #26 (permalink)
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ProblemKey

Hope this is correct, never done it before.
Attached Files
File Type: zip ProblemKey.zip (770 Bytes, 2 views)
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Old 01-10-2006, 10:18 AM   #27 (permalink)
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There is another subkey contained within - 0000
Please delete that first
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Old 01-10-2006, 10:33 AM   #28 (permalink)
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This was successful! Both the subkey - 0000, and the key - LEGACY__11F*00DF*00E4*0006#*00B7*00BA*00C4*00D6`I have now been deleted.
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Old 01-10-2006, 10:36 AM   #29 (permalink)
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Reboot you machine & check if CounterSpy still nags you about it.
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Old 01-10-2006, 11:09 AM   #30 (permalink)
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I rebooted my pc and Counterspy found no problems at all. Thankyou so much for your help, it's grately appreciated, and I will be making a donation as soon as I get paid. Thanks again!
Matt
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Old 01-10-2006, 11:12 AM   #31 (permalink)
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Your system is clean. Have you patched yourself against the WMF exploit yet? If not, please refer to my sig. Kindly follow these simple steps in order to keep your computer clean and secure:

  1. CLEAR & RESET SYSTEM RESTORE'S CACHE - (System Volume Information folder)
    Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
    • Tick on the checkbox - Turn off System Restore on all drives
    • Click Apply
    Turn it back 'On' by unticking the same checkbox & click OK


  2. DISABLE THE VIEWING OF SYSTEM FILES
    From Windows Explorer, go to Tools>Folder Options> View tab.
    • Untick - Show hidden files and folder
    • Tick - Hide file extensions for known types
    • Tick - Hide protected operating system files
    Click Yes to confirm & then click OK


  3. SECURING INTERNET EXPLORER
    From within Internet Explorer click on the Tools menu and then click on Internet Options.
    • Select the Security tab
      • Click once on the Internet icon so it becomes highlighted.
      • Select Custom Level .
        • Change 'Download signed ActiveX controls' to Prompt
        • Change 'Download unsigned ActiveX controls' to Disable
        • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
        • Change 'Installation of desktop items' to Prompt
        • Change 'Launching programs and files in an IFRAME' to Prompt
        • Change 'Navigate sub-frames across different domains' to Prompt
        • When all these changes have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Select OK to exit the Internet Properties page.


  4. ANTIVIRUS SOFTWARE
    It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

    It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.


  5. FIREWALL
    Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.


  6. Microsoft Windows Update
    Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


  7. SPYBOT - SEARCH & DESTROY
    Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here


  8. AD-AWARE
    Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here

Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.
  • Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)

  • Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.

  • Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.

  • Google Toolbar - Get the free google toolbar to help stop pop up windows.

  • CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.

  • ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.

    ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

    NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.

  • Winpatrol - Download and install the free version of Winpatrol.
    A tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

After doing all these, your system will be optimised against future threats.

It's okay to delete the Hijack This folder in a couple weeks if everything is working okay.
Have a safe & happy computing day.

Please respond to this thread one more time so we can mark this thread as resolved.
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Old 01-10-2006, 11:52 AM   #32 (permalink)
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Yes I have the patch and followed the other instructions. Once again thankyou very much! Matt.
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