reformatted after winsock takeover, still having problems

[tinkerbellnhl]

I have ran Spybot, Microsoft AntiSpyware, Ad Aware, Spyware Doctor and Symantec Security. I keep losing my internet connection and the scroll on my touchpad quit working. I have encountered and deleted "WindowsSecurityCenterFirewallDisableNotify.zip" and a similar one that apparently disabled Symantec Notify. What is a girl to do?

Logfile of HijackThis v1.99.1
Scan saved at 7:32:05 PM, on 1/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Microsoft AntiSpyware\GIANTAntiSpywareMain.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TY...lion&pf=laptop
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Cu...ataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136279193156
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\System32\btxppanel.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

[Ried]

Hello tinkerbellnhl and welcome to TSF,

Whatever may be causing your problems is not showing itself in this log. Please do the following:

Download CleanUp! (Alternate Link if main link doesn't work) and install it.

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows:
*Click "Options..."
*Move the arrow down to "Standard CleanUp!"
*Uncheck the following:
-Delete Newsgroup cache
-Delete Newsgroup Subscriptions
-Scan local drives for temporary files
Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.
Note: CleanUp! deletes EVERYTHING out of your temp/temporary folders, it does not make backups. If you have any documents or programs that are saved in any Temporary Folders, please make a backup of these before running CleanUp!

Let's see if this online scan will uncover anything for us:

Perform an online scan with Internet Explorer with Panda ActiveScan
** click on "Free use ActiveScan" located on the top right hand corner

1. Click Check Now & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
2. Enter your e-mail address, country, and state & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and wants you to buy the program for removal as we will address this later.
• Click on see report. Then click Save report

Please post that log in your next reply along with a new HijackThis log.

[tinkerbellnhl]

Hi, well I followed the instructions fom Ried and posted the results below. My touchpad is now working as I re-installed the driver. The disabling of firewall is still turning up and I keep getting alerts of remote addresses attempting to connect to me. Thanks so much for all the help!


Activescan log:

Incident Status Location

Possible Virus. Not disinfected C:\Program Files\SCS302\Symantec Client Security.msi[unk_0053]
Possible Virus. Not disinfected C:\WINDOWS\Installer\26c40.msi[unk_0093]

Logfile of HijackThis v1.99.1
Scan saved at 11:23:03 PM, on 1/4/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sanriotown.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = bobbie
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Cu...ataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136279193156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O18 - Protocol: widimg - {EE7C2AFF-5742-44FF-BD0E-E521B0D3C3BA} - C:\WINDOWS\System32\btxppanel.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

[POADB]

Please visit this website - virusscan.jotti.org
Submit these file(s) for a comprehensive scan & then post the results back here.

C:\WINDOWS\Installer\26c40.msi

Download RootKitRevealer.zip
Unzip it to the desktop, run it, and click Scan. This will generate a log file.
Please post the entire contents of the log file in your next reply

[tinkerbellnhl]

Here are the results from virusscan.jotti.org and the log results from rootkitrevealer. When I was trying to save the log results from rootkit to the desktop a pop-up told me that the dektop was unavailable. I also saved it to my documents. It would not display in either location, so I did a search for the file. It turned up in C:\WINDOWS\system32 and opened in Notepad.

I am still cleaning the disablenotify issue through spybot daily. Today a new issue had presented. When I open up my laptop from standby the wireless internet is not connected. It says that there are no wireless networks available even though there are always at least 4 available when mine is not working. I have to repair the connection in order to connect.

Thanks for all the help!

Service load: 0% 100%

File: 26c40.msi
Status: OK (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5 af89dcec30ba284bc29d7651c16e77be
Packers detected: -
Scanner results
AntiVir Found nothing
ArcaVir Found nothing
Avast Found nothing
AVG Antivirus Found nothing
BitDefender Found nothing
ClamAV Found nothing
Dr.Web Found nothing
F-Prot Antivirus Found nothing
Fortinet Found nothing
Kaspersky Anti-Virus Found nothing
NOD32 Found nothing
Norman Virus Control Found nothing
UNA Found nothing
VBA32 Found nothing

C:\Documents and Settings\bobbie\Cookies\bobbie@www.musecube[2].txt 1/5/2006 5:02 PM 159 bytes Hidden from Windows API.
C:\Documents and Settings\bobbie\Local Settings\Temporary Internet Files\Content.IE5\45CXGB8L\rd1-muselogo[1].gif 1/5/2006 5:03 PM 2.51 KB Hidden from Windows API.
C:\Documents and Settings\bobbie\Local Settings\Temporary Internet Files\Content.IE5\CL2RSDI3\mail[2].htm 1/5/2006 4:39 PM 18.44 KB Visible in Windows API, but not in MFT or directory index.
C:\Documents and Settings\bobbie\Local Settings\Temporary Internet Files\Content.IE5\CL2RSDI3\mail[3].htm 1/5/2006 4:41 PM 5.31 KB Visible in Windows API, but not in MFT or directory index.
C:\Documents and Settings\bobbie\Local Settings\Temporary Internet Files\Content.IE5\CL2RSDI3\rd1-bgimg[1].gif 1/5/2006 5:03 PM 199 bytes Hidden from Windows API.
C:\Documents and Settings\bobbie\Local Settings\Temporary Internet Files\Content.IE5\SXU5EFI9\mail[1].htm 1/5/2006 4:53 PM 1.35 KB Visible in Windows API, but not in MFT or directory index.
C:\Documents and Settings\bobbie\Local Settings\Temporary Internet Files\Content.IE5\SXU5EFI9\rd-default[1].css 1/5/2006 5:03 PM 1.19 KB Hidden from Windows API.
C:\Documents and Settings\bobbie\Local Settings\Temporary Internet Files\Content.IE5\SXU5EFI9\rd1-crumbbg[1].jpg 1/5/2006 5:03 PM 1.13 KB Hidden from Windows API.
C:\WINDOWS\Prefetch\REGEDIT.EXE-1B606482.pf 1/5/2006 5:07 PM 53.21 KB Hidden from Windows API.

[POADB]

Everything is appearing fine.

Run CleanUp! to puge those Temporary Internet files.

In addition, launch Internet Exploerer and go to Tools > Internet Options and clear 'Cookies' & 'History'.

[tinkerbellnhl]

OK, so what does this mean if everything appears normal yet I still get the registry error?

[POADB]

It means it may not be security related.

go to Control Panel > Security Centre and make sure the firewall is enabled.

If not, we'll start looking at registry fixes.

[tinkerbellnhl]

Yes, the firewall is enabled. I always have my firewalls and anti-spyware programs on active.

I am still having the wireless connection issue and the firewall issue. Here is a sample of some registry locations:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center
AntiVirusDisableNotify REG_DWORD 0x00000000 (0)
AntiVirusOverride REG_DWORD 0x00000000 (0)
FirewallDisableNotify REG_DWORD 0x00000000 (1)
FirewallOverride REG_DWORD 0x00000000 (0)
UpdatesDisableNotify REG_DWORD 0x00000000 (0)

I tried deleting them all with System Restore off, in Safe Mode, but they all came back. Then I changed the last value to (0) and they all remained except for FirewallDisableNotify.

Here are a couple others I found that seem to follow the same pattern, but I have not altered them.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus
DisableMonitoring REG_DWORD 0x00000001 (1)

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall
DisableMonitoring REG_DWORD 0x00000001 (1)

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec AntiVirus
CorporateFeatures REG_DWORD 0x00000001 (1)

[POADB]

While TeaTimer is an excellent tool for the prevention of spyware, it can sometimes prevent HijackThis from fixing certain things.
Please disable TeaTimer for now until you are clean. TeaTimer can be re-activated once your HijackThis log is clean.

• Open Spybot Search & Destroy.
• In the Mode menu click "Advanced mode" if not already selected.
• Choose [Yes] at the Warning prompt.
• Expand the [Tools] menu.
• Click [Resident].
• Uncheck the Resident "TeaTimer" (Protection of overall system settings) active. box.
• In the File menu click [Exit] to exit Spybot Search & Destroy.

Please disable Webroot SpySweeper, as it may hinder the removal of some entries. You can re-enable it after you're clean.
To disable Webroot SpySweeper:

• Go to the Options>Program Options
• Uncheck Load at Windows Startup
• Click Shields & uncheck all items there
• Uncheck Home page shield.
• Automaticly restore default without notifiction

Please disable Spywareguard, as it may hinder the removal of some entries. You can re-enable it after you're clean.

• Right click the running icon of Spywareguard located in the system tray
• Go to Menu > File > Exit and confirm the programs close.

Now try changing those registry entries as you did before.

[tinkerbellnhl]

I disabled all of those programs as specified. I then made sure System Restore was disabled and started the computer in Safe Mode. I deleted all of the values that I listed in the last post. I then restarted the computer and ran Spybot. The same issue was still found. I also forgot to mention that when I start Windows there is a pop-up in the System Tray saying that my computer might be at risk because Symantec Firewall (I think it says Firewall, but it is only up for a very short time) is disabled, though it isn't. I re-ran HijackThis and here is the log:

Logfile of HijackThis v1.99.1
Scan saved at 1:09:38 PM, on 1/6/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\HijackThis!\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sanriotown.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = bobbie
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_05\bin\npjpi142_05.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.hp.com/HPISWeb/Cu...ataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1136279193156
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {B1826A9F-4AA0-4510-BA77-9013E74E4B9B} - http://www.trendmicro.com/spyware-scan/as4web.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\ISSVC.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec Client Security\Symantec AntiVirus\SavRoam.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Symantec SecurePort (SymSecurePort) - Symantec Corporation - C:\Program Files\Symantec Client Security\Symantec Client Firewall\SymSPort.exe

[MicroBell]

Let's look a little deeper. Which program is claiming the firewall is disabled?


Download WinPFInd http://www.bleepingcomputer.com/file...r/WinPFind.zip and extract it to your C:\ folder. This will create a folder called WinPFind in the C:\ folder.

Download Track qoo http://www.geekstogo.com/downloads/Trackqoo.zip
Save it somewhere you will remember like the Desktop. Unzip the Track qoo.vbs inside to your desktop. DO NOT run it yet!

Reboot into Safe Mode
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.!


Inside C:\WinPFind is a file called WinPFind.exe. Double-click on this file to launch the program. Once it is launched, click on the Start Scan button and wait for it to finish. This program will scan large amounts of files on your computer for known patterns so please be patient while it works as it can take a while, upwards to 30 minutes or more.! Once the Scan is Complete it will make a txt file (log) of what was found.

1. Go to the WinPFind folder
2. Locate WinPFind.txt
3. Please post those results in your next post!

REBOOT to normal mode.

Double Click on "Track qoo.vbs"

Note - If you Antivirus has Script Blocking, you will get a Pop Up Windows asking you what to do. Allow this Entire Script to Run, its harmless!

Wait a few seconds and a notepad page will pop up, Copy & Paste those results and place them in the next post along with the results of WinPFind!

So I need the following tool logs..

WinPFind.txt log
Track qoo.vbs log

[tinkerbellnhl]

Well WinPFind will not work. I downloaded it to WinZip first and then extracted each file to C. I also just saved the whole zip file to C and then unzipped it there. Neither option worked. Once in Safe Mode I went in under my username and tried running it and went in under Administrator and tried running it. This is what happened:

I double-click to open WinPFind.exe. A pop-up says "File not found". I click on Scan and a pop-up says "Access violation at address 0044DE27 in module 'winpfind.exe'. Read of address 00000004.

I noticed that it says as long as the hard disk light is flashing that the program is running/working. The hard disk light was not flashing at all.

Trackqoo did work and here is the log:


REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\\Program Files\\Apoint2K\\Apoint.exe"
"AGRSMMSG"="AGRSMMSG.exe"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\System32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe"
"iTunesHelper"="C:\\Program Files\\iTunes\\iTunesHelper.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"eabconfg.cpl"="C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe /Start"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\j2re1.4.2_05\\bin\\jusched.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"vptray"="C:\\PROGRA~1\\SYMANT~1\\SYMANT~2\\VPTray.exe"
"gcasServ"="\"C:\\Program Files\\Microsoft AntiSpyware\\gcasServ.exe\""
"{0228e555-4f9c-4e35-a3ec-b109a192b4c2}"="C:\\Program Files\\Google\\Gmail Notifier\\gnotify.exe"
"KernelFaultCheck"=hex(2):25,73,79,73,74,65,6d,72,6f,6f,74,25,5c,73,79,73,74,\
65,6d,33,32,5c,64,75,6d,70,72,65,70,20,30,20,2d,6b,00
"HP Component Manager"="\"C:\\Program Files\\HP\\hpcoretech\\hpcmpmgr.exe\""
"DXDllRegExe"="dxdllreg.exe"
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"

-----------------
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers


Subkey --- ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}
C:\Program Files\ewido anti-malware\context.dll

Subkey --- LDVPMenu
{BDA77241-42F6-11d0-85E2-00AA001FE28C}
C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll

Subkey --- Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03}
C:\WINDOWS\System32\cscui.dll

Subkey --- Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- WinZip
{E0D79304-84BE-11CE-9641-444553540000}
C:\PROGRA~1\WINZIP\WZSHLSTB.DLL

Subkey --- {a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin
C:\WINDOWS\system32\SHELL32.dll

=====================

HKEY_CLASSES_ROOT\Folder\shellex\ColumnHandlers


Subkey --- {0D2E74C4-3C34-11d2-A27E-00C04FC30871}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F01-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {24F14F02-7B1C-11d1-838f-0000F80461CF}
C:\WINDOWS\system32\SHELL32.dll

Subkey --- {66742402-F9B9-11D1-A202-0000F81FEDEE}
C:\WINDOWS\system32\SHELL32.dll

==============================
C:\Documents and Settings\All Users\Start Menu\Programs\Startup

desktop.ini
HP Digital Imaging Monitor.lnk
InterVideo WinCinema Manager.lnk
==============================
C:\Documents and Settings\bobbie\Start Menu\Programs\Startup

desktop.ini
HP Digital Imaging Monitor.lnk
InterVideo WinCinema Manager.lnk
desktop.ini
==============================
C:\WINDOWS\system32 cpl files


access.cpl Microsoft Corporation
appwiz.cpl Microsoft Corporation
bthprops.cpl Microsoft Corporation
desk.cpl Microsoft Corporation
firewall.cpl Microsoft Corporation
hdwwiz.cpl Microsoft Corporation
inetcpl.cpl Microsoft Corporation
intl.cpl Microsoft Corporation
irprops.cpl Microsoft Corporation
joy.cpl Microsoft Corporation
jpicpl32.cpl Sun Microsystems
main.cpl Microsoft Corporation
mmsys.cpl Microsoft Corporation
ncpa.cpl Microsoft Corporation
netsetup.cpl Microsoft Corporation
nusrmgr.cpl Microsoft Corporation
nvtuicpl.cpl NVIDIA Corporation
odbccp32.cpl Microsoft Corporation
powercfg.cpl Microsoft Corporation
QuickTime.cpl Apple Computer, Inc.
sysdm.cpl Microsoft Corporation
telephon.cpl Microsoft Corporation
timedate.cpl Microsoft Corporation
wscui.cpl Microsoft Corporation
wuaucpl.cpl Microsoft Corporation

[tinkerbellnhl]

The program that is alerting me is Windows Security Center. It is actually telling me that Symantec AntVirus is disabled. When I click on the pop-up window to repair it as it tells me, it says that Symantec reports that its Antivirus is enabled and working fine.

[MicroBell]

Make sure Norton/Symantec is shut down when running WinPFind. When you extracted the files...they MUST be in the WinPFind folder. It should be located at C:\WinPFind It can't run directly from the C:\ drive.

If that still fails....let's try something else...

Open hijackthis...click...config..misctools. Check the 2 box’s next to "Generate Startup List" and then click "Generate Startup List". Post that log in your next post.

[tinkerbellnhl]

OK I got it to work:

WARNING: not all files found by this scanner are bad. Consult with a knowledgable person before proceeding.

If you see a message in the titlebar saying "Not responding..." you can ignore it. Windows somethimes displays this message due to the high volume of disk I/O. As long as the hard disk light is flashing, the program is still working properly.

»»»»»»»»»»»»»»»»» Windows OS and Versions »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»
Product Name: Microsoft Windows XP Current Build: Service Pack 2 Current Build Number: 2600
Internet Explorer Version: 6.0.2900.2180

»»»»»»»»»»»»»»»»» Checking Selected Standard Folders »»»»»»»»»»»»»»»»»»»»

Checking %SystemDrive% folder...
qoologic 1/7/2006 11:43:14 AM 204131 C:\WinPFind.zip

Checking %ProgramFilesDir% folder...
qoologic 1/3/2006 8:00:46 PM 532480 C:\Program Files\cwshredder.exe
urllogic 1/3/2006 8:00:46 PM 532480 C:\Program Files\cwshredder.exe

Checking %WinDir% folder...

Checking %System% folder...
PEC2 3/31/2003 6:00:00 AM 41397 C:\WINDOWS\SYSTEM32\dfrg.msc
PTech 11/4/2005 4:27:24 PM 534280 C:\WINDOWS\SYSTEM32\LegitCheckControl.DLL
PECompact2 12/7/2005 1:38:52 PM 2714976 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 12/7/2005 1:38:52 PM 2714976 C:\WINDOWS\SYSTEM32\MRT.exe
aspack 8/4/2004 1:56:36 AM 708096 C:\WINDOWS\SYSTEM32\ntdll.dll
Umonitor 8/4/2004 1:56:44 AM 657920 C:\WINDOWS\SYSTEM32\rasdlg.dll
winsync 3/31/2003 6:00:00 AM 1309184 C:\WINDOWS\SYSTEM32\wbdbase.deu

Checking %System%\Drivers folder and sub-folders...
PTech 8/3/2004 11:41:38 PM 1309184 C:\WINDOWS\SYSTEM32\drivers\mtlstrm.sys

Items found in C:\WINDOWS\SYSTEM32\drivers\etc\hosts
#127.0.0.1 ad-w-a-r-e.com
#127.0.0.1 www.ad-w-a-r-e.com
#127.0.0.1 www.ad-w-a-r-e.com
#127.0.0.1 ad-w-a-r-e.com


Checking the Windows folder and sub-folders for system and hidden files within the last 60 days...
1/8/2006 11:48:14 AM S 2048 C:\WINDOWS\bootstat.dat
1/2/2006 10:41:54 PM RH 749 C:\WINDOWS\WindowsShell.Manifest
1/2/2006 11:37:26 PM RHS 227 C:\WINDOWS\assembly\Desktop.ini
1/3/2006 3:26:30 AM RH 0 C:\WINDOWS\assembly\PublisherPolicy.tme
1/3/2006 3:26:30 AM RH 0 C:\WINDOWS\assembly\pubpol1.dat
1/3/2006 8:42:58 AM RH 0 C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\index1b.dat
1/3/2006 8:43:06 AM RH 0 C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\index1c.dat
1/2/2006 10:42:00 PM H 65 C:\WINDOWS\Downloaded Program Files\desktop.ini
1/2/2006 10:42:42 PM HS 67 C:\WINDOWS\Fonts\desktop.ini
1/3/2006 1:11:10 AM H 0 C:\WINDOWS\inf\oem15.inf
1/3/2006 1:12:30 AM H 0 C:\WINDOWS\inf\oem16.inf
1/3/2006 7:33:54 AM H 0 C:\WINDOWS\inf\oem20.inf
1/2/2006 10:42:00 PM H 65 C:\WINDOWS\Offline Web Pages\desktop.ini
1/2/2006 10:42:22 PM RHS 727 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_1.cab
1/2/2006 11:39:46 PM RHS 24031 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_10.cab
1/2/2006 11:39:56 PM RHS 5854 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_11.cab
1/2/2006 11:39:58 PM RHS 694451 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_12.cab
1/2/2006 11:40:00 PM RHS 88321 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_13.cab
1/2/2006 11:40:00 PM RHS 24370 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_14.cab
1/3/2006 2:28:12 AM RHS 286777 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_15.cab
1/2/2006 10:42:22 PM RHS 19854 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_2.cab
1/2/2006 10:42:22 PM RHS 243124 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_3.cab
1/2/2006 11:39:32 PM RHS 70111 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_5.cab
1/2/2006 11:39:34 PM RHS 7079 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_6.cab
1/2/2006 11:39:34 PM RHS 72694 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_7.cab
1/2/2006 11:39:36 PM RHS 7876 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_8.cab
1/2/2006 11:39:36 PM RHS 15732 C:\WINDOWS\PCHealth\HelpCtr\PackageStore\package_9.cab
1/2/2006 10:43:14 PM H 229376 C:\WINDOWS\repair\ntuser.dat
1/2/2006 10:41:54 PM RH 749 C:\WINDOWS\system32\cdplayer.exe.manifest
1/2/2006 10:42:00 PM RH 488 C:\WINDOWS\system32\logonui.exe.manifest
1/2/2006 10:41:54 PM RH 749 C:\WINDOWS\system32\ncpa.cpl.manifest
1/2/2006 10:41:54 PM RH 749 C:\WINDOWS\system32\nwc.cpl.manifest
1/2/2006 10:41:54 PM RH 749 C:\WINDOWS\system32\sapi.cpl.manifest
1/2/2006 10:42:00 PM RH 488 C:\WINDOWS\system32\WindowsLogon.manifest
1/2/2006 10:41:54 PM RH 749 C:\WINDOWS\system32\wuaucpl.cpl.manifest
11/30/2005 10:17:10 PM S 21633 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB905915.cat
12/1/2005 6:12:48 PM S 10925 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB910437.cat
1/2/2006 5:09:36 PM S 11223 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\KB912919.cat
11/23/2005 6:35:40 AM S 9948 C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem19.CAT
1/8/2006 11:48:22 AM H 12288 C:\WINDOWS\system32\config\default.LOG
1/8/2006 11:48:26 AM H 1024 C:\WINDOWS\system32\config\SAM.LOG
1/8/2006 11:48:16 AM H 12288 C:\WINDOWS\system32\config\SECURITY.LOG
1/8/2006 11:48:38 AM H 90112 C:\WINDOWS\system32\config\software.LOG
1/8/2006 11:48:54 AM H 1200128 C:\WINDOWS\system32\config\system.LOG
1/2/2006 4:29:12 PM H 1024 C:\WINDOWS\system32\config\TempKey.LOG
1/2/2006 4:29:12 PM H 1024 C:\WINDOWS\system32\config\userdiff.LOG
1/3/2006 1:39:52 AM H 1024 C:\WINDOWS\system32\config\systemprofile\ntuser.dat.LOG
1/2/2006 4:30:42 PM HS 62 C:\WINDOWS\system32\config\systemprofile\Application Data\desktop.ini
1/3/2006 2:28:12 AM S 558 C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\Content\E6024EAC88E6B6165D49FE3C95ADD735
1/3/2006 2:28:12 AM S 144 C:\WINDOWS\system32\config\systemprofile\Application Data\Microsoft\CryptnetUrlCache\MetaData\E6024EAC88E6B6165D49FE3C95ADD735
1/2/2006 4:30:42 PM HS 62 C:\WINDOWS\system32\config\systemprofile\Local Settings\desktop.ini
1/2/2006 10:42:24 PM HS 113 C:\WINDOWS\system32\config\systemprofile\Local Settings\History\desktop.ini
1/2/2006 10:42:24 PM HS 113 C:\WINDOWS\system32\config\systemprofile\Local Settings\History\History.IE5\desktop.ini
1/2/2006 10:42:24 PM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\desktop.ini
1/2/2006 10:42:24 PM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\desktop.ini
1/2/2006 10:42:24 PM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\CWQM0XJH\desktop.ini
1/2/2006 10:42:24 PM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\OW0P7VXR\desktop.ini
1/2/2006 10:42:24 PM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\W5UBODUV\desktop.ini
1/2/2006 10:42:24 PM HS 67 C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\WLUJCDY3\desktop.ini
1/2/2006 10:42:04 PM HS 181 C:\WINDOWS\system32\config\systemprofile\SendTo\desktop.ini
1/2/2006 4:30:42 PM HS 62 C:\WINDOWS\system32\config\systemprofile\Start Menu\desktop.ini
1/2/2006 10:43:12 PM HS 206 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\desktop.ini
1/2/2006 10:43:12 PM HS 482 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Accessories\desktop.ini
1/2/2006 10:43:12 PM HS 348 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Accessories\Accessibility\desktop.ini
1/2/2006 10:43:12 PM HS 84 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Accessories\Entertainment\desktop.ini
1/2/2006 10:43:12 PM HS 84 C:\WINDOWS\system32\config\systemprofile\Start Menu\Programs\Startup\desktop.ini
1/3/2006 3:08:32 AM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\97e25a25-0d0b-4efd-9f4f-e6ec4fb2c400
1/3/2006 3:08:32 AM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\Preferred
1/2/2006 11:10:22 PM HS 388 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\7a0a71c7-73ab-41ab-ae9b-1a01f64d4baf
1/2/2006 11:10:22 PM HS 24 C:\WINDOWS\system32\Microsoft\Protect\S-1-5-18\User\Preferred
1/8/2006 11:47:10 AM H 6 C:\WINDOWS\Tasks\SA.DAT

Checking for CPL files...
Microsoft Corporation 8/4/2004 1:56:58 AM 68608 C:\WINDOWS\SYSTEM32\access.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 549888 C:\WINDOWS\SYSTEM32\appwiz.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 110592 C:\WINDOWS\SYSTEM32\bthprops.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 135168 C:\WINDOWS\SYSTEM32\desk.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 80384 C:\WINDOWS\SYSTEM32\firewall.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 155136 C:\WINDOWS\SYSTEM32\hdwwiz.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 358400 C:\WINDOWS\SYSTEM32\inetcpl.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 129536 C:\WINDOWS\SYSTEM32\intl.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 380416 C:\WINDOWS\SYSTEM32\irprops.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 68608 C:\WINDOWS\SYSTEM32\joy.cpl
Sun Microsystems 6/3/2004 10:05:06 PM 61555 C:\WINDOWS\SYSTEM32\jpicpl32.cpl
Microsoft Corporation 3/31/2003 6:00:00 AM 187904 C:\WINDOWS\SYSTEM32\main.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 618496 C:\WINDOWS\SYSTEM32\mmsys.cpl
Microsoft Corporation 3/31/2003 6:00:00 AM 35840 C:\WINDOWS\SYSTEM32\ncpa.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 25600 C:\WINDOWS\SYSTEM32\netsetup.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 257024 C:\WINDOWS\SYSTEM32\nusrmgr.cpl
NVIDIA Corporation 4/8/2004 4:22:00 AM R 143360 C:\WINDOWS\SYSTEM32\nvtuicpl.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 32768 C:\WINDOWS\SYSTEM32\odbccp32.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 114688 C:\WINDOWS\SYSTEM32\powercfg.cpl
Apple Computer, Inc. 4/8/2004 2:12:42 PM 323072 C:\WINDOWS\SYSTEM32\QuickTime.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 298496 C:\WINDOWS\SYSTEM32\sysdm.cpl
Microsoft Corporation 3/31/2003 6:00:00 AM 28160 C:\WINDOWS\SYSTEM32\telephon.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 94208 C:\WINDOWS\SYSTEM32\timedate.cpl
Microsoft Corporation 8/4/2004 1:56:58 AM 148480 C:\WINDOWS\SYSTEM32\wscui.cpl
Microsoft Corporation 5/26/2005 4:16:30 AM 174360 C:\WINDOWS\SYSTEM32\wuaucpl.cpl
Microsoft Corporation 3/31/2003 6:00:00 AM 187904 C:\WINDOWS\SYSTEM32\dllcache\main.cpl
Microsoft Corporation 3/31/2003 6:00:00 AM 35840 C:\WINDOWS\SYSTEM32\dllcache\ncpa.cpl
Microsoft Corporation 3/31/2003 6:00:00 AM 28160 C:\WINDOWS\SYSTEM32\dllcache\telephon.cpl

»»»»»»»»»»»»»»»»» Checking Selected Startup Folders »»»»»»»»»»»»»»»»»»»»»

Checking files in %ALLUSERSPROFILE%\Startup folder...
1/2/2006 10:43:12 PM HS 84 C:\Documents and Settings\All Users\Start Menu\Programs\Startup\desktop.ini

Checking files in %ALLUSERSPROFILE%\Application Data folder...
1/2/2006 4:30:42 PM HS 62 C:\Documents and Settings\All Users\Application Data\desktop.ini
1/6/2006 7:51:00 AM 347 C:\Documents and Settings\All Users\Application Data\hpzinstall.log

Checking files in %USERPROFILE%\Startup folder...
1/2/2006 10:43:12 PM HS 84 C:\Documents and Settings\bobbie\Start Menu\Programs\Startup\desktop.ini

Checking files in %USERPROFILE%\Application Data folder...
1/2/2006 4:30:42 PM HS 62 C:\Documents and Settings\bobbie\Application Data\desktop.ini

»»»»»»»»»»»»»»»»» Checking Selected Registry Keys »»»»»»»»»»»»»»»»»»»»»»»

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
SV1 =

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved]

[HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers]
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E} = C:\Program Files\ewido anti-malware\context.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\LDVPMenu
{BDA77241-42F6-11d0-85E2-00AA001FE28C} = C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
{09799AFB-AD67-11d1-ABCD-00C04FC30936} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL
HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
Start Menu Pin = %SystemRoot%\system32\SHELL32.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\LDVPMenu
{BDA77241-42F6-11d0-85E2-00AA001FE28C} = C:\Program Files\Common Files\Symantec Shared\SSC\vpshell2.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\SpySweeper
{7C9D5882-CB4A-4090-96C8-430BFE8B795B} = C:\PROGRA~1\Webroot\SPYSWE~1\SSCtxMnu.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\EncryptionMenu
{A470F8CF-A1E8-4f65-8335-227475AA5C46} = %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\ewido
{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E} = C:\Program Files\ewido anti-malware\context.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Offline Files
{750fdf0e-2a26-11d1-a3ea-080036587f03} = %SystemRoot%\System32\cscui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\Sharing
{f81e9010-6ea4-11ce-a7ff-00aa003ca9f6} = ntshrui.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\WinZip
{E0D79304-84BE-11CE-9641-444553540000} = C:\PROGRA~1\WINZIP\WZSHLSTB.DLL

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers]
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{0D2E74C4-3C34-11d2-A27E-00C04FC30871}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F01-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{24F14F02-7B1C-11d1-838f-0000F80461CF}
= %SystemRoot%\system32\SHELL32.dll
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ColumnHandlers\{66742402-F9B9-11D1-A202-0000F81FEDEE}
= %SystemRoot%\system32\SHELL32.dll

[HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}
AcroIEHlprObj Class = C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{53707962-6F74-2D53-2644-206D7942484F}
= C:\PROGRA~1\SPYBOT~1\SDHelper.dll
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AA58ED58-01DD-4d91-8333-CF10577473F7}
Google Toolbar Helper = c:\program files\google\googletoolbar2.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Explorer Bars\{4D5C8C25-D075-11d0-B416-00C04FB90376}
&Tip of the Day = %SystemRoot%\System32\shdocvw.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\ToolBar]
{2318C2B1-4965-11d4-9B18-009027A5CD4F} = &Google : c:\program files\google\googletoolbar2.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{08B0E5C0-4FCB-11CF-AAA5-00401C608501}
MenuText = Sun Java Console :
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB5F1910-F110-11d2-BB9E-00C04F795683}
ButtonText = Messenger : C:\Program Files\Messenger\msmsgs.exe

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Explorer Bars\{32683183-48a0-441b-a342-7c2a440a9478}
=

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\ShellBrowser
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser
{01E04581-4EEE-11D0-BFE9-00AA005B4383} = &Address : %SystemRoot%\System32\browseui.dll
{0E5CBF21-D15F-11D0-8301-00AA005B4383} = &Links : %SystemRoot%\system32\SHELL32.dll
{2318C2B1-4965-11D4-9B18-009027A5CD4F} = &Google : c:\program files\google\googletoolbar2.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
Apoint C:\Program Files\Apoint2K\Apoint.exe
AGRSMMSG AGRSMMSG.exe
NvCplDaemon RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
nwiz nwiz.exe /install
Cpqset C:\Program Files\HPQ\Default Settings\cpqset.exe
iTunesHelper C:\Program Files\iTunes\iTunesHelper.exe
QuickTime Task "C:\Program Files\QuickTime\qttask.exe" -atboottime
eabconfg.cpl C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
UpdateManager "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
SunJavaUpdateSched C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
ccApp "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
vptray C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
gcasServ "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
{0228e555-4f9c-4e35-a3ec-b109a192b4c2} C:\Program Files\Google\Gmail Notifier\gnotify.exe
KernelFaultCheck %systemroot%\system32\dumprep 0 -k
HP Component Manager "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
DXDllRegExe dxdllreg.exe
HP Software Update C:\Program Files\HP\HP Software Update\HPWuSchd2.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
ctfmon.exe C:\WINDOWS\system32\ctfmon.exe

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServicesOnce]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\load]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows\run]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\NonEnum
{BDEADF00-C265-11D0-BCED-00A0C90AB50F} = C:\PROGRA~1\COMMON~1\MICROS~1\WEBFOL~1\MSONSEXT.DLL
{6DFD7C5C-2451-11d3-A299-00C04F8EF6AF} =
{0DF44EAA-FF21-4412-828E-260A8728E7F1} =


HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system
dontdisplaylastusername 0
legalnoticecaption
legalnoticetext
shutdownwithoutlogon 1
undockwithoutlogon 1


[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies]

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer
NoDriveTypeAutoRun 145


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
PostBootReminder {7849596a-48ea-486e-8937-a2a3009f31a9} = %SystemRoot%\system32\SHELL32.dll
CDBurn {fbeb8a05-beee-4442-804e-409d6c4515e9} = %SystemRoot%\system32\SHELL32.dll
WebCheck {E6FB5E20-DE35-11CF-9C87-00AA005127ED} = %SystemRoot%\System32\webcheck.dll
SysTray {35CEC8A3-2BE6-11D2-8773-92E220524153} = C:\WINDOWS\System32\stobject.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,
Shell = Explorer.exe
System =

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain
= crypt32.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet
= cryptnet.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll
= cscdll.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\NavLogon
= C:\WINDOWS\system32\NavLogon.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy
= sclgntfy.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn
= WlNotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon
= wlnotify.dll

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WRNotifier
= WRLogonNTF.dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path
Debugger = ntsd -d

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
AppInit_DLLs


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WinPFind v1.4.1 - Log file written to "WinPFind.Txt" in the WinPFind folder.
Scan completed on 1/8/2006 11:55:41 AM



So between Trackqoo and WinPFind, do we have any clues here?

[MicroBell]

Log is clean....

I thought you had a firewall issue..but after reviewing the thread...it seams like a Symantec AntiVirus/Windows issue were windows isn't seeing a registry key that Symantec uses. Try reinstalling Symantec Antivirus as I think you may have had one of the Sbot worms that trashs the registry keys.

[tinkerbellnhl]

I completely uninstalled and reinstalled Symantec Client Security. Spybot is still reporting:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify!=dword:0

Windows Security is also still popping up the same message at start up.

[MicroBell]

This seams like a setting issue. Lets try this.....

Go into Start > Control Panel > Security Center > Resources (on the left hand side of the window – expand if necessary) > click "Change the way Security Center alerts me". This brings up an "Alert Setting" window. There are three possible alerts:

Firewall

Alert me if my computer might be at risk because of my firewall settings

Automatic Updates

Alert me if my computer might be at risk because of my Automatic Updates settings

Virus Protection

Alert me if my computer might be at risk because of my virus protection software settings

Make sure those are checked. When you run Spybot...and it picks that change up again...set spybot up to ignore it. It's a known bug within the program.

I also need you to check the following registry keys...

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\
DomainProfile
HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\
StandardProfile

Let me know the setting for this entry... "EnableFirewall" = "1"
Should be a 1 for Enable/True. If it's a Zero...change it.

Here's a list of the other Keys...the Sbot worm screws with..http://securityresponse.symantec.com...ybot.worm.html

[tinkerbellnhl]

Firewall notification was off in the Security Center, so I checked the box. Both of those registry keys were set to "0" and I changed them to "1". I also followed all of the instructions at the site you included. I had several of the problems, but not all of them.

When I open Security Center it displays that Windows Firewall is on. However, when I click on the Windows Firewall on the same screen under "Manage Security Settings for" it says that it is off and that "For your security, some settings are controlled by Group Policy.

I never created a "group", so I went to System, Computer Name and I am listed as having workgroup "2519" which is the numerical portion of my address. I tried to delete it, but then I can't save. I have to enter a workgroup name/number.