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Old 01-01-2006, 09:41 AM   #1 (permalink)
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OS: XP Prof


Continued Pop Ups in IE
I continue to have have pop ups in IE after running all the recommended procedures/software (used www.greyk....17) guidelines. I'm not real savvy, but many of the pop ups are creating a file in user/local settings/Temp/CPTF/ folder. Don't know if this means anything. Below is the Hijack this log. I already have SP2, but this problem is new. Appreciate any help.

Logfile of HijackThis v1.99.1
Scan saved at 11:22:25 AM, on 1/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\ewido anti-malware\ewidoguard.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: (no name) - {2B981C41-66BF-760E-F22E-99FEEB746BED} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O21 - SSODL: SysTray.Exiv - {2963ECFC-4E5C-2f3b-B334-D67434FC72E0} - (no file)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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Old 01-01-2006, 02:10 PM   #2 (permalink)
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Hi and Welcome to TSF

I am currently reviewing your log. Please note that this is under the supervision of an expert analyst. I will be back with a fix for your problem as soon as possible.

You may wish to Subscribe to this thread (Thread Tools) so that you are notified when you receive a reply.

Please be patient with me during this time.
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Old 01-01-2006, 04:16 PM   #3 (permalink)
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Hi vanon123 and thank you for your patience.

Please print out or copy this page to Notepad in order to assist you when carrying out the following instructions.

I notice that you have Ewido installed – have you run a scan? If so, did it find anything and did you save a log? If yes, please post the log with your next HJT log. If not, please update the definitions, run a further scan in safe mode and then post the log.

Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

Please download Cleanup! or use this Alternate Link if the main link does not work and install it. You will use this later.


Reboot your system in Safe Mode (By repeatedly tapping the F8 key until the menu appears).


Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {2B981C41-66BF-760E-F22E-99FEEB746BED} - (no file)
O21 - SSODL: SysTray.Exiv - {2963ECFC-4E5C-2f3b-B334-D67434FC72E0} - (no file)

Please remember to close all other windows, including browsers then click Fix checked.


*NOTE* Cleanup deletes EVERYTHING out of temporary folders and does not make backups.

Open Cleanup! by double-clicking the icon on your desktop (or from Start > All Programs). Set the program up as follows:

Click Options
Move the slider button down to Custom CleanUp!
Check the following:
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users

Uncheck the following :
  • Scan local drives for temporary files
Click OK, Press the CleanUp! button to start the program and reboot when prompted.


Perform an online scan with Internet Explorer with Panda ActiveScan

Click on the "Free To Use ActiveScan" located on the top right hand corner.

1. Click Check Now and a "pop up" window will appear. *Please ensure that your pop up blocker doesn't block it *
2. Enter your e-mail address, country, and state & click Scan Now * The download of the 8 MB Panda's ActiveX control will take place *

Begin the scan by selecting My Computer

• If it finds any malware, it will offer you a report.
• Please ignore any entry it finds and the offer to buy the program to remove the entry, as we will address this later.
• Click on See report then click Save report
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan


Please post a fresh Hijack This log so that we can check if your system is clean.
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Old 01-09-2006, 12:13 PM   #4 (permalink)
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OS: XP Prof


Still having pop up problems
Thanks for your advice. I've performed your recommendations - Hijack this, cleanup, then ActiveScan. Listed below are the reports from each. ActiveScan still reported problems, but I did not fix, per your recommendation. Not even sure how to other than using Microbells 5 steps which I did prior to sending the initial posting. Please help.

ActiveScan log:
Incident Status Location

Potentially unwanted tool:application/myway Not disinfected C:\WINDOWS\SYSTEM32\Xcite.dll
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Virginia\Cookies\virginia@ads.pointroll[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Virginia\Cookies\virginia@tribalfusion[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Virginia\Cookies\virginia@zedo[1].txt
Spyware:Cookie/PointRoll Not disinfected C:\Documents and Settings\Virginia\Cookies\virginia@ads.pointroll[1].txt
Spyware:Cookie/Tribalfusion Not disinfected C:\Documents and Settings\Virginia\Cookies\virginia@tribalfusion[1].txt
Spyware:Cookie/Zedo Not disinfected C:\Documents and Settings\Virginia\Cookies\virginia@zedo[1].txt
Possible Virus. Not disinfected C:\WINDOWS\SYSTEM32\KVIF_7.dll
Potentially unwanted tool:Application/MyWay

Hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 11:40:11 AM, on 1/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: (no name) - {2B981C41-66BF-760E-F22E-99FEEB746BED} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Registration Silent Hunter III.LNK = C:\Program Files\Ubisoft\SilentHunterIII\Support\Register\RegistrationReminder.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O21 - SSODL: SysTray.Exiv - {2963ECFC-4E5C-2f3b-B334-D67434FC72E0} - (no file)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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Old 01-09-2006, 04:22 PM   #5 (permalink)
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Hi vanon123

You still have the same HijackThis entries present in your log. Please follow these instructions carefully. If you are unsure of anything, please ask before going any further.


Reboot your system in Safe Mode (By repeatedly tapping the F8 (or the appropriate key for your system) key until the menu appears).


Click > Start > Control Panel > Add / Remove Programs and uninstall the following programs, if it exists:

MyWay


Open Hijack This and click on Scan. Check the following entries (make sure you do not miss any)

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: (no name) - {2B981C41-66BF-760E-F22E-99FEEB746BED} - (no file)
O21 - SSODL: SysTray.Exiv - {2963ECFC-4E5C-2f3b-B334-D67434FC72E0} - (no file)

Please remember to close all other windows, including browsers then click Fix checked.


Delete the following Files indicated in RED and Folders indicated in BLUE if they still exist.

C:\WINDOWS\SYSTEM32\Xcite.dll
C:\WINDOWS\SYSTEM32\KVIF_7.dll
C:\Program Files\MyWay


Ewido Security Suite

You will need to update Ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • NOTE: During some scans with ewido it is finding cases of false positives.
  • You will need to step through the process of cleaning files one-by-one.
  • If ewido detects a file you KNOW to be legitimate, select none as the action.
  • DO NOT select "Perform action on all infections"
  • If you are unsure of any entry found select none for now.
  • When the scan is finished, click the Save Report button at the bottom of the screen.
  • Save the report to your desktop
Close Ewido

NOTE: Ewido scan will require at least an hour.


Please run CleanUp! again, as directed previously.


In your next post I need
Ewido log
HijackThis log
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Old 01-10-2006, 02:26 PM   #6 (permalink)
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Still having pop up problems
Thank you for your patience. Sorry about the Hijack this log - it was deleted, but I had copied the previous one. I did everything in SAFE mode. Hope this is correct. I did NOT find any MyWay files or folders. In short, I ran Hijack this, checked all item you asked and fixed, deketed the 2 files, ran Ewido (after ensuring that the definition files were up to date), ran CleanUp and then reran Hijack this for the log. Below are the 2 files. Still having trouble. Thanks in advance for all your help.

Ewido Log:
---------------------------------------------------------
ewido anti-malware - Scan report
---------------------------------------------------------

+ Created on: 4:02:09 PM, 1/10/2006
+ Report-Checksum: 5D88F7C5

+ Scan result:

C:\Documents and Settings\Virginia\Cookies\virginia@2o7[1].txt -> Spyware.Cookie.2o7 : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@ad.yieldmanager[2].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@ads.pointroll[1].txt -> Spyware.Cookie.Pointroll : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@questionmarket[1].txt -> Spyware.Cookie.Questionmarket : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@server.iad.liveperson[1].txt -> Spyware.Cookie.Liveperson : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@trafficmp[2].txt -> Spyware.Cookie.Trafficmp : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@tribalfusion[2].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@valuead[1].txt -> Spyware.Cookie.Valuead : Cleaned with backup
C:\Documents and Settings\Virginia\Cookies\virginia@yieldmanager[1].txt -> Spyware.Cookie.Yieldmanager : Cleaned with backup


::Report End

Hijact this log:
Logfile of HijackThis v1.99.1
Scan saved at 4:11:11 PM, on 1/10/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Registration Silent Hunter III.LNK = C:\Program Files\Ubisoft\SilentHunterIII\Support\Register\RegistrationReminder.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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Old 01-12-2006, 02:16 PM   #7 (permalink)
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Posts: 25,490
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My System

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Hi vanon123

Let’s try looking a bit deeper.

Please ensure that you do not create a HijackThis log from safe mode. We need to see all running processes on your system.


Download StartDreck

Unzip to its own folder and start the program:
  • Press 'Config'
  • Press 'Unmark All'
Check the following boxes only:
  • Registry > Run Keys
  • System/drivers > Running processes
Press 'Ok'

Press 'Save' and select the location to save the log file (default is the same folder as the application)

Post the log in this thread.



Download SilentRunners.
Right click & choose Save As --> Save it to Desktop. Make sure you have disabled any programs that may block/disable scripts (like your anti-virus or anti-spyware programs -- if you're going to disable these, then disconnect from the Internet for this step). Double-click Silent Runners to run it. This will take a few minutes, and will create a file called "Startup Programs" followed by your computer name and current date.

Open up that file and post all its contents here in your next post.


Please download RootKitRevealer.zip.
Unzip it to the desktop, run it, and click Scan. This will generate a log file.
Please post the entire contents of the log file in your next reply.



In your next post I need the StartDreck log, the SilentRunners vbs file, the RootkitRevealer log and a fresh HijackThis log – run from normal mode.
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Old 01-14-2006, 08:47 PM   #8 (permalink)
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Posts: 9
OS: XP Prof


continued pop ups
First, thank you again for your patience and help. I did as your requested in the following order: StartDreck, SilentRunners, RootKitRevealer, then reran Hijack this all run from normal mode. StartDreck, SilentRunners,logs are attached the others are uploaded.

StartDreck Log:
Logfile of HijackThis v1.99.1
Scan saved at 9:57:12 PM, on 1/14/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Adobe\Acrobat 4.0\Reader\AcroRd32.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido anti-malware\ewidoguard.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Silent Runners:
"Silent Runners.vbs", revision 43, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"PopUpStopperFreeEdition" = ""C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"" ["Panicware, Inc."]
"Norton SystemWorks" = ""C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz" ["Symantec Corporation"]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"CTSysVol" = "C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" ["Creative Technology Ltd"]
"AdaptecDirectCD" = "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" ["Roxio"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" ["Sun Microsystems, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = "SSVHelper Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{955B7B84-5308-419c-8ED8-0B9CA3C56985}" = "6 Months of AOL Included"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\aolshare\shell\us\shellext.dll" ["America Online, Inc."]
"{5E44E225-A408-11CF-B581-008029601108}" = "Adaptec DirectCD Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Roxio\EASYCD~1\DirectCD\Shellex.dll" ["Roxio"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office\OLKFSTUB.DLL" [MS]
"{A4DF5659-0801-4A60-9607-1C48695EFDA9}" = "Share-to-Web Upload Folder"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\HPGS2WNS.DLL" ["Hewlett-Packard"]
"{FED7043D-346A-414D-ACD7-550D052499A7}" = "dBpowerAMP Music Converter 1"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Illustrate\dBpowerAMP\dBShell.dll" [empty string]
"{2C49B5D0-ACE7-4D17-9DF0-A254A6C5A0C5}" = "dBpowerAMP Music Converter"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Illustrate\dBpowerAMP\dMCShell.dll" [empty string]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealOne Player\rpplugins\ierpplug.dll" ["RealNetworks"]
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}" = "Universal Plug and Play Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\upnpui.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
INFECTION WARNING! wzcnotif\DLLName = "wzcdlg.dll" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\context.dll" ["ewido networks"]
StuffIt Context Menu\(Default) = "{2E336DC0-54F8-11D1-ABD5-447270537467}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Aladdin Systems\StuffIt Standard\StuffItMenu.dll" ["Aladdin Systems, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\context.dll" ["ewido networks"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
StuffIt Context Menu\(Default) = "{2E336DC0-54F8-11D1-ABD5-447270537467}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Aladdin Systems\StuffIt Standard\StuffItMenu.dll" ["Aladdin Systems, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Enabled Scheduled Tasks:
------------------------

"DFRG" -> launches: "C:\WINDOWS\SYSTEM32\DFRG.MSC" [null data]
"Norton AntiVirus - Scan my computer - Virginia" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Norton SystemWorks One Button Checkup" -> launches: "C:\Program Files\Norton SystemWorks\OBC.exe /CUSTOM /SCHEDULE /AUTO" ["Symantec Corporation"]
"Symantec Drmc" -> launches: "C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe /CUSTOM /SCHEDULE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll" ["Sun Microsystems, Inc."]

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\Program Files\AIM\aim.exe" ["America Online, Inc."]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

HKLM\Software\Microsoft\Internet Explorer\AboutURLs\

Missing lines (compared with English-language version):
HIJACK WARNING! "NavigationFailure" = (value not set)
HIJACK WARNING! "DesktopItemNavigationFailure" = (value not set)
HIJACK WARNING! "NavigationCanceled" = (value not set)
HIJACK WARNING! "OfflineInformation" = "°b" [file not found]
HIJACK WARNING! "blank" = (value not set)
HIJACK WARNING! "PostNotCached" = (value not set)


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\System32\Ati2evxx.exe" ["ATI Technologies Inc."]
Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido anti-malware\ewidoctrl.exe" ["ewido networks"]
iPod Service, iPodService, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Computer, Inc."]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Norton AntiVirus Firewall Monitor Service, NPFMntor, ""C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe"" ["Symantec Corporation"]
Norton Unerase Protection, NProtectService, "C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE" ["Symantec Corporation"]
SecuROM User Access Service (V7), UserAccess7, "C:\WINDOWS\system32\UAService7.exe" ["Sony DADC Austria AG."]
Speed Disk service, Speed Disk service, "C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, ""C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"" ["Symantec Corporation"]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\System32\MsPMSPSv.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
PRTmate\Driver = "PRTmate.dll" [null data]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 37 seconds, including 5 seconds for message boxes)
Attached Files
File Type: txt RootkitReveal.txt (818.1 KB, 4 views)
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Old 01-15-2006, 03:06 PM   #9 (permalink)
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Hi

The StartDreck log seems to be missing - can you re-post it please?
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Old 01-22-2006, 06:50 PM   #10 (permalink)
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continued pop ups
Sorry for the delay - have to travel on occasion for work. Thanks again. Following is the log:

Startdreck log:
StartDreck (build 2.1.7 public stable) - 2006-01-14 @ 20:42:19 (GMT -05:00)
Platform: Windows XP (Win NT 5.1.2600 Service Pack 2)
Internet Explorer: 6.0.2900.2180
Logged in as Virginia at MOMPC

»Registry
»Run Keys
»Current User
»Run
*PopUpStopperFreeEdition="C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
*Norton SystemWorks="C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
*ctfmon.exe=C:\WINDOWS\system32\ctfmon.exe
»RunOnce
»Default User
»Run
»RunOnce
»Local Machine
»Run
*iTunesHelper="C:\Program Files\iTunes\iTunesHelper.exe"
*CTSysVol=C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
*AdaptecDirectCD=C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
*ccApp="C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
*SunJavaUpdateSched=C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
+OptionalComponents
+MSFS
*Installed=1
+MAPI
*Installed=1
*NoChange=1
+MAPI
*Installed=1
*NoChange=1
»RunOnce
»RunServices
*RegisterDropHandler=C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
»RunServicesOnce
»RunOnceEx
»RunServicesOnceEx
»Files
»System/Drivers
»Running Processes
+0=<idle>
+4=<system>
+660=\SystemRoot\System32\smss.exe
+728=\??\C:\WINDOWS\system32\csrss.exe
+764=\??\C:\WINDOWS\system32\winlogon.exe
+808=C:\WINDOWS\system32\services.exe
+836=C:\WINDOWS\system32\lsass.exe
+1004=C:\WINDOWS\System32\Ati2evxx.exe
+1016=C:\WINDOWS\system32\svchost.exe
+1076=C:\WINDOWS\system32\svchost.exe
+1168=C:\WINDOWS\System32\svchost.exe
+1212=C:\WINDOWS\System32\svchost.exe
+1288=C:\WINDOWS\System32\svchost.exe
+1708=C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
+1728=C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
+1752=C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
+1796=C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
+208=C:\WINDOWS\system32\spoolsv.exe
+508=C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
+548=C:\WINDOWS\system32\cisvc.exe
+588=C:\Program Files\ewido anti-malware\ewidoctrl.exe
+628=C:\Program Files\ewido anti-malware\ewidoguard.exe
+676=C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
+740=C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
+116=C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
+1440=C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
+1600=C:\WINDOWS\System32\svchost.exe
+1608=C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
+1656=C:\WINDOWS\system32\UAService7.exe
+1920=C:\WINDOWS\wanmpsvc.exe
+2188=C:\WINDOWS\System32\MsPMSPSv.exe
+2740=C:\WINDOWS\System32\alg.exe
+1544=C:\WINDOWS\system32\cidaemon.exe
+3296=C:\WINDOWS\system32\cidaemon.exe
+784=C:\PROGRA~1\HEWLET~1\PHOTOS~1\HPSHAR~1\hpgs2wnf.exe
+1604=C:\WINDOWS\system32\Ati2evxx.exe
+2452=C:\WINDOWS\Explorer.EXE
+4020=C:\WINDOWS\system32\wuauclt.exe
+3564=C:\Program Files\iTunes\iTunesHelper.exe
+3448=C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
+2756=C:\Program Files\iPod\bin\iPodService.exe
+3536=C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
+2628=C:\Program Files\Common Files\Symantec Shared\ccApp.exe
+3656=C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
+2392=C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
+3840=C:\WINDOWS\system32\ctfmon.exe
+1716=C:\Program Files\Internet Explorer\iexplore.exe
+284=C:\Program Files\Adobe\Acrobat 4.0\Reader\AcroRd32.exe
+2076=C:\StartDreck\startdreck217\StartDreck.exe
»Application specific
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Old 01-25-2006, 12:28 PM   #11 (permalink)
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Hi again

Launch Notedpad and copy everything in the box below. Save it as regfix.bat and all file types. Save it to your Desktop.
Quote:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\AboutURLs]
"NavigationFailure"="res://shdoclc.dll/navcancl.htm"
"DesktopItemNavigationFailure"="res://shdoclc.dll/navcancl.htm"
"NavigationCanceled"="res://shdoclc.dll/navcancl.htm"
"OfflineInformation"="res://shdoclc.dll/offcancl.htm"
"Home"=dword:0000010e
"blank"="res://mshtml.dll/blank.htm"
"PostNotCached"="res://mshtml.dll/repost.htm"
Now double click on regfix.bat to run it. Answer YES to any prompts.


You may want to print out these instructions for reference, since you will have to restart your computer during this fix.

Please download AproposFix from here:
http://swandog46.geekstogo.com/aproposfix.exe

Save it to your desktop but do NOT run it yet.


Then please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8 (or the relevant key for your system).
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.


Once in Safe Mode, please double-click aproposfix.exe and unzip it to the desktop. Open the aproposfix folder on your desktop and run RunThis.bat. Follow the prompts.

When the tool is finished, please reboot back into normal mode, and post a new HijackThis log, along with the entire contents of the log.txt file in the aproposfix folder.
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Old 01-27-2006, 12:12 PM   #12 (permalink)
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continued pop ups
I think that's done it!!! although I've only browsed the internet for about 5 minutes, but I've never been able to go that long before. I'm posting the 2 logs you requested, in any event. What the hell was it? and how can I avoid it in the future?

Thank you and thank you again,
Virginia

Aproposfix LoG:

Log of AproposFix v1.1

************

Running from directory:
C:\Documents and Settings\Virginia\Desktop\aproposfix

************



Registry entries found:

[HKEY_LOCAL_MACHINE\Software\CyiP2A3saSEm]
@="nJASF9BXYYXYYZY9ARM.MIXYYXnaY3tyoz3:YPVPQBJedYAOFSBOPY9EiFO8RPZPVP"
"Device"="\\\\.\\cdupRpl"
"DriverPath"="C:\\WINDOWS\\system32\\drivers\\ch7irbus.sys"
"DriverName"="Cmdvice"
"HideUninstallerName"="C:\\Program Files\\Mgiintel\\locssvcs.exe"
"HDll"="C:\\WINDOWS\\system32\\auttofmt.dll"
"ServerAddress"="adchannel.contextplus.net"
"LegalNote"="http://adchannel.contextplus.net/legal-note/nonbranded.html"
"PartnerId"="CP.LAV"
"InstallationId"="{Xdb22f73-cfc1-49e4-633f-527ae685212d}"
"PageFiltering"=dword:00000001
"CrMnTmt"=dword:0036ee80
"ClientName"="C:\\Program Files\\Mgiintel\\rnrlbiop.exe"
"AutoUpdater"="C:\\WINDOWS\\system32\\tlamd400.exe"
"Version"="2.0.131"

************

Removing hidden service:
Service Cmdvice removed.

Removing hidden folder:
Deletion of folder Mgiintel succeeded!

Deleting files:

Deletion of file C:\WINDOWS\system32\drivers\ch7irbus.sys succeeded!
Deletion of file C:\WINDOWS\system32\tlamd400.exe succeeded!
Deletion of file C:\WINDOWS\system32\auttofmt.dll succeeded!

Backing up files:
Done!

Removing registry entries:

REGEDIT4

[-HKEY_CURRENT_USER\Software\CyiP2A3saSEm]
[-HKEY_LOCAL_MACHINE\Software\CyiP2A3saSEm]

Done!

Finished!


Hijack this Log:
Logfile of HijackThis v1.99.1
Scan saved at 1:59:52 PM, on 1/27/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\system32\hphmon03.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\UAService7.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPHipm09.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [CTSysVol] C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\system32\hphmon03.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunServices: [RegisterDropHandler] C:\PROGRA~1\TEXTBR~1.0\Bin\REGIST~1.EXE
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01010E00-5E80-11D8-9E86-0007E96C65AE} (SupportSoft SmartIssue) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsi.cab
O16 - DPF: {01012101-5E80-11D8-9E86-0007E96C65AE} (SupportSoft Script Runner Class) - http://www.symantec.com/techsupp/asa/ctrl/tgctlsr.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/tech...l/LSSupCtl.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/securityadvisor/v...fo/webscan.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/tech...l/SymAData.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTSvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\WINDOWS\System32\NMSSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE
O23 - Service: Pml Driver - HP - C:\WINDOWS\system32\HPHipm09.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: SecuROM User Access Service (V7) (UserAccess7) - Sony DADC Austria AG. - C:\WINDOWS\system32\UAService7.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
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Old 01-28-2006, 07:02 AM   #13 (permalink)
Moderator/ Rangemaster TSF Academy; Analyst, Security Team; Oor Wullie; TSF Surgeon and Resident Comic
 
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Join Date: Sep 2005
Location: Glasgow
Posts: 25,490
OS: Win XP Pro SP3 / Win 7 Pro

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Blog Entries: 10
Good Virginia - let's just make sure before we let you go. Please run SilentRunners once more and post the log. There is no need for a new HijackThis log.
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Old 01-28-2006, 09:25 AM   #14 (permalink)
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Join Date: Jan 2006
Posts: 9
OS: XP Prof


continued pop ups
You're above and beyond. Thanks again. Below is the SilentRunners log as requested. Was this something I could have avoided?

"Silent Runners.vbs", revision 43, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"PopUpStopperFreeEdition" = ""C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"" ["Panicware, Inc."]
"Norton SystemWorks" = ""C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz" ["Symantec Corporation"]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"CTSysVol" = "C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" ["Creative Technology Ltd"]
"AdaptecDirectCD" = "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" ["Roxio"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" ["Sun Microsystems, Inc."]
"HPDJ Taskbar Utility" = "C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe" ["HP"]
"HPHmon03" = "C:\WINDOWS\system32\hphmon03.exe" ["Hewlett-Packard"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = "SSVHelper Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{955B7B84-5308-419c-8ED8-0B9CA3C56985}" = "6 Months of AOL Included"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\aolshare\shell\us\shellext.dll" ["America Online, Inc."]
"{5E44E225-A408-11CF-B581-008029601108}" = "Adaptec DirectCD Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Roxio\EASYCD~1\DirectCD\Shellex.dll" ["Roxio"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office\OLKFSTUB.DLL" [MS]
"{A4DF5659-0801-4A60-9607-1C48695EFDA9}" = "Share-to-Web Upload Folder"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\HPGS2WNS.DLL" ["Hewlett-Packard"]
"{FED7043D-346A-414D-ACD7-550D052499A7}" = "dBpowerAMP Music Converter 1"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Illustrate\dBpowerAMP\dBShell.dll" [empty string]
"{2C49B5D0-ACE7-4D17-9DF0-A254A6C5A0C5}" = "dBpowerAMP Music Converter"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Illustrate\dBpowerAMP\dMCShell.dll" [empty string]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealOne Player\rpplugins\ierpplug.dll" ["RealNetworks"]
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}" = "Universal Plug and Play Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\upnpui.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
INFECTION WARNING! wzcnotif\DLLName = "wzcdlg.dll" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\context.dll" ["ewido networks"]
StuffIt Context Menu\(Default) = "{2E336DC0-54F8-11D1-ABD5-447270537467}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Aladdin Systems\StuffIt Standard\StuffItMenu.dll" ["Aladdin Systems, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\context.dll" ["ewido networks"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
StuffIt Context Menu\(Default) = "{2E336DC0-54F8-11D1-ABD5-447270537467}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Aladdin Systems\StuffIt Standard\StuffItMenu.dll" ["Aladdin Systems, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Enabled Scheduled Tasks:
------------------------

"DFRG" -> launches: "C:\WINDOWS\SYSTEM32\DFRG.MSC" [null data]
"Norton AntiVirus - Scan my computer - Virginia" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Norton SystemWorks One Button Checkup" -> launches: "C:\Program Files\Norton SystemWorks\OBC.exe /CUSTOM /SCHEDULE /AUTO" ["Symantec Corporation"]
"Symantec Drmc" -> launches: "C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe /CUSTOM /SCHEDULE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll" ["Sun Microsystems, Inc."]

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\Program Files\AIM\aim.exe" ["America Online, Inc."]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Miscellaneous IE Hijack Points
------------------------------

HKLM\Software\Microsoft\Internet Explorer\AboutURLs\

Missing lines (compared with English-language version):
HIJACK WARNING! "NavigationFailure" = (value not set)
HIJACK WARNING! "DesktopItemNavigationFailure" = (value not set)
HIJACK WARNING! "NavigationCanceled" = (value not set)
HIJACK WARNING! "OfflineInformation" = (value not set)
HIJACK WARNING! "blank" = (value not set)
HIJACK WARNING! "PostNotCached" = (value not set)


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\System32\Ati2evxx.exe" ["ATI Technologies Inc."]
Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido anti-malware\ewidoctrl.exe" ["ewido networks"]
iPod Service, iPodService, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Computer, Inc."]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Norton AntiVirus Firewall Monitor Service, NPFMntor, ""C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe"" ["Symantec Corporation"]
Norton Unerase Protection, NProtectService, "C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE" ["Symantec Corporation"]
Pml Driver, Pml Driver, "C:\WINDOWS\system32\HPHipm09.exe" ["HP"]
SecuROM User Access Service (V7), UserAccess7, "C:\WINDOWS\system32\UAService7.exe" ["Sony DADC Austria AG."]
Speed Disk service, Speed Disk service, "C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, ""C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"" ["Symantec Corporation"]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\System32\MsPMSPSv.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
PRTmate\Driver = "PRTmate.dll" [null data]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 36 seconds, including 18 seconds for message boxes)
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Old 01-28-2006, 09:43 AM   #15 (permalink)
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That's what I wanted to check - the registry fix does not seem to have taken. I've attached a file, RegFix.zip to this post. Save it to your desktop, then double click the zip file to open the archive and then run the regfix file - answer YES to any prompts.

Please let me know how this went.
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Last edited by Glaswegian; 01-28-2006 at 10:00 AM. Reason: Saved file as wrong file type - now corrected
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Old 01-28-2006, 04:49 PM   #16 (permalink)
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continued pop ups
The fix did not run correctly. Message read:

Registry Editor
X Cannot import C:/Docume~..../Temporary Directory 1 for RegFix.zip/Regfix.reg: The specified file is not a registry script. You can only import binary registry files from within the registry editor.

Did I miss a step?

Virginia
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Old 01-29-2006, 08:37 AM   #17 (permalink)
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Hi Virginia

I think that was my fault - apologies.

Please try the attached - open the zip file and extract the reg file to your desktop. Close the zip archive. Double click on the reg file on your desktop. You should get a message box asking if you want to add the information to the Registry - say YES.

Assuming that works OK, please post another SilentRunners log to allow me to confirm that your system is OK.
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Old 01-29-2006, 04:44 PM   #18 (permalink)
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continued pop ups
THanks - I should have been able to figure that out. It ran fine and gave me the message that the info was written into the registry. I then ran SilentRunners and the results are below. Hope this did it, whatever it is.

Thanks,
Virginia

"Silent Runners.vbs", revision 43, http://www.silentrunners.org/
Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"PopUpStopperFreeEdition" = ""C:\PROGRA~1\PANICW~1\POP-UP~2\PSFree.exe"" ["Panicware, Inc."]
"Norton SystemWorks" = ""C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz" ["Symantec Corporation"]
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"iTunesHelper" = ""C:\Program Files\iTunes\iTunesHelper.exe"" ["Apple Computer, Inc."]
"CTSysVol" = "C:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exe" ["Creative Technology Ltd"]
"AdaptecDirectCD" = "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" ["Roxio"]
"ccApp" = ""C:\Program Files\Common Files\Symantec Shared\ccApp.exe"" ["Symantec Corporation"]
"SunJavaUpdateSched" = "C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe" ["Sun Microsystems, Inc."]
"HPDJ Taskbar Utility" = "C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe" ["HP"]
"HPHmon03" = "C:\WINDOWS\system32\hphmon03.exe" ["Hewlett-Packard"]
"QuickTime Task" = ""C:\Program Files\QuickTime\qttask.exe" -atboottime" ["Apple Computer, Inc."]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{53707962-6F74-2D53-2644-206D7942484F}\(Default) = (no title provided)
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\SPYBOT~1\SDHelper.dll" ["Safer Networking Limited"]
{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}\(Default) = "SSVHelper Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll" ["Sun Microsystems, Inc."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = "CNavExtBho Class" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{955B7B84-5308-419c-8ED8-0B9CA3C56985}" = "6 Months of AOL Included"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\aolshare\shell\us\shellext.dll" ["America Online, Inc."]
"{5E44E225-A408-11CF-B581-008029601108}" = "Adaptec DirectCD Shell Extension"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\Roxio\EASYCD~1\DirectCD\Shellex.dll" ["Roxio"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\MICROS~3\Office\OLKFSTUB.DLL" [MS]
"{A4DF5659-0801-4A60-9607-1C48695EFDA9}" = "Share-to-Web Upload Folder"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Hewlett-Packard\PhotoSmart\HP Share-to-Web\HPGS2WNS.DLL" ["Hewlett-Packard"]
"{FED7043D-346A-414D-ACD7-550D052499A7}" = "dBpowerAMP Music Converter 1"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Illustrate\dBpowerAMP\dBShell.dll" [empty string]
"{2C49B5D0-ACE7-4D17-9DF0-A254A6C5A0C5}" = "dBpowerAMP Music Converter"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Illustrate\dBpowerAMP\dMCShell.dll" [empty string]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealOne Player\rpplugins\ierpplug.dll" ["RealNetworks"]
"{e57ce731-33e8-4c51-8354-bb4de9d215d1}" = "Universal Plug and Play Devices"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\upnpui.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {CLSID}\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! AtiExtEvent\DLLName = "Ati2evxx.dll" ["ATI Technologies Inc."]
INFECTION WARNING! wzcnotif\DLLName = "wzcdlg.dll" [MS]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\context.dll" ["ewido networks"]
StuffIt Context Menu\(Default) = "{2E336DC0-54F8-11D1-ABD5-447270537467}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Aladdin Systems\StuffIt Standard\StuffItMenu.dll" ["Aladdin Systems, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\ewido anti-malware\context.dll" ["ewido networks"]

HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
StuffIt Context Menu\(Default) = "{2E336DC0-54F8-11D1-ABD5-447270537467}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Aladdin Systems\StuffIt Standard\StuffItMenu.dll" ["Aladdin Systems, Inc."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\logon.scr" [MS]


Enabled Scheduled Tasks:
------------------------

"DFRG" -> launches: "C:\WINDOWS\SYSTEM32\DFRG.MSC" [null data]
"Norton AntiVirus - Scan my computer - Virginia" -> launches: "C:\PROGRA~1\NORTON~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Norton SystemWorks One Button Checkup" -> launches: "C:\Program Files\Norton SystemWorks\OBC.exe /CUSTOM /SCHEDULE /AUTO" ["Symantec Corporation"]
"Symantec Drmc" -> launches: "C:\Program Files\Common Files\Symantec Shared\SymDrmc.exe /CUSTOM /SCHEDULE" ["Symantec Corporation"]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 17
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC}"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Java\jre1.5.0_06\bin\npjpi150_06.dll" ["Sun Microsystems, Inc."]

{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\Program Files\AIM\aim.exe" ["America Online, Inc."]

{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

Ati HotKey Poller, Ati HotKey Poller, "C:\WINDOWS\System32\Ati2evxx.exe" ["ATI Technologies Inc."]
Automatic LiveUpdate Scheduler, Automatic LiveUpdate Scheduler, ""C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"" ["Symantec Corporation"]
ewido security suite control, ewido security suite control, "C:\Program Files\ewido anti-malware\ewidoctrl.exe" ["ewido networks"]
iPod Service, iPodService, ""C:\Program Files\iPod\bin\iPodService.exe"" ["Apple Computer, Inc."]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Norton AntiVirus Firewall Monitor Service, NPFMntor, ""C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe"" ["Symantec Corporation"]
Norton Unerase Protection, NProtectService, "C:\PROGRA~1\NORTON~1\NORTON~4\NPROTECT.EXE" ["Symantec Corporation"]
Pml Driver, Pml Driver, "C:\WINDOWS\system32\HPHipm09.exe" ["HP"]
SecuROM User Access Service (V7), UserAccess7, "C:\WINDOWS\system32\UAService7.exe" ["Sony DADC Austria AG."]
Speed Disk service, Speed Disk service, "C:\PROGRA~1\NORTON~1\NORTON~4\SPEEDD~1\NOPDB.EXE" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, ""C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe"" ["Symantec Corporation"]
WAN Miniport (ATW) Service, WANMiniportService, ""C:\WINDOWS\wanmpsvc.exe"" ["America Online, Inc."]
WMDM PMSP Service, WMDM PMSP Service, "C:\WINDOWS\System32\MsPMSPSv.exe" [MS]


Print Monitors:
---------------

HKLM\System\CurrentControlSet\Control\Print\Monitors\
PRTmate\Driver = "PRTmate.dll" [null data]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "No" at the first message box.
---------- (total run time: 17 seconds, including 3 seconds for message boxes)
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Old 01-29-2006, 04:52 PM   #19 (permalink)
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Hi Virginia

Well done – you are now clean.

It was spyware that uses a rootkit to hide itself. It’s often installed by downloaded ActiveX.

How is the PC now – is it running OK? If there are no further problems then let’s tidy up.

You can delete SilentRunners, StartDreck and RootKitRevealer.

Reset Hidden Files
To reset your hidden and system files:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

System Restore
To turn off System Restore click Start > Right Click My Computer > Properties. Click the System Restore tab and Check "Turn off System Restore" or "Turn off System Restore on all drives" Click Apply. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this then Click OK.

To turn on System Restore by Clicking Start. Right-click My Computer, and then click Properties. Click the System Restore tab. Uncheck "Turn off System Restore" or "Turn off System Restore on all drives." Click Apply, and then OK.

This will create a new Restore Point.


IMPORTANT!!!
Please ensure that Windows is patched against the WMF exploit. This is a dangerous vulnerability that opens the door to multiple infections; and the likely reason you are now infected. Visit Window's Update to get the KB912919 patch.


Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

Spyware Blaster to help prevent spyware from installing in the first place.
Spyware Guard to catch and block spyware before it can execute.
Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here.

AD-AWARE
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here.

IE-SPYAD
IE-Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impairs attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here.

MVPS HOSTS FILE
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

ALTERNATE BROWSERS
Try the following free alternate browsers rather than Internet Explorer
Firefox
Opera

FIREWALLS
A good firewall will monitor incoming and outgoing traffic. NOTE: Microsoft's Firewall does not monitor outgoing traffic. If you do not have a firewall, here are 2 free ones available for personal use:
Sygate Personal Firewall
ZoneAlarm

ANTIVIRUS SOFTWARE
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners:
Anti-Spyware Tutorial

Here are two very good free Antivirus products which are available:
Avast!
AVG

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

OTHER PROTECTION
Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software.

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

HOW DID I GET INFECTED IN THE FIRST PLACE?
THE ANTI-SPYWARE TUTORIAL.
MAKING INTERNET EXPLORER SAFER.

Keep clean and enjoy your computing!

Please respond to this thread one more time so we can mark this thread as resolved.
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