hello tech team its grassi happy new year

**grassi** · 12-31-2005, 08:26 PM

my norton picked up 2 viruses and said they were unable to remove im not sure what the back up option is in norton. thats where they are and i want to try deleting myself is this ok. i know thers no hjt log but figured there might have to be?? sorry if im wrong.

**grassi** · 12-31-2005, 09:41 PM

i think i should have been in another thread. anyway i was surfing, when norton virus detection came up, and i was positive it said unable to repair or delete(on 2 different detections). i immediately closed all opened windows and clicked on norton icon in system tray where i found both detections in backup under quarinteen. Im not sure if i could delete this so i posted then while i was waiting for reply i scanned again with norton and it found nothing. However both items in back up and want to delete??is this ok

**grassi** · 12-31-2005, 09:44 PM

please delete this i made a duplicate post sorry

greyknight17 · 12-31-2005, 10:25 PM

Yes, you may delete them from the Quarantine. It should be in Norton settings somewhere. I don't have Norton installed so don't know where it is exactly. I think you can also delete it manually in c:\program files\norton\quarantine\.

**grassi** · 12-31-2005, 10:37 PM

happy new year greyknight and thanks for the approval i went ahead and all is well.

12-31-2005, 08:26 PM	#1 (permalink)
grassi TSF Enthusiast Join Date: Dec 2005 Location: upstate, n.y. Posts: 935 OS: xp pro, sp3 My System	hello tech team its grassi happy new year my norton picked up 2 viruses and said they were unable to remove im not sure what the back up option is in norton. thats where they are and i want to try deleting myself is this ok. i know thers no hjt log but figured there might have to be?? sorry if im wrong. Last edited by grassi; 12-31-2005 at 08:30 PM.

12-31-2005, 09:41 PM	#2 (permalink)
grassi TSF Enthusiast Join Date: Dec 2005 Location: upstate, n.y. Posts: 935 OS: xp pro, sp3 My System	i think i should have been in another thread. anyway i was surfing, when norton virus detection came up, and i was positive it said unable to repair or delete(on 2 different detections). i immediately closed all opened windows and clicked on norton icon in system tray where i found both detections in backup under quarinteen. Im not sure if i could delete this so i posted then while i was waiting for reply i scanned again with norton and it found nothing. However both items in back up and want to delete??is this ok Last edited by grassi; 12-31-2005 at 09:49 PM.

12-31-2005, 09:44 PM	#3 (permalink)
grassi TSF Enthusiast Join Date: Dec 2005 Location: upstate, n.y. Posts: 935 OS: xp pro, sp3 My System	please delete this i made a duplicate post sorry Last edited by grassi; 12-31-2005 at 09:47 PM.

12-31-2005, 10:25 PM	#4 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,331 OS: Windows 98 & Windows XP Home/Pro My System	Yes, you may delete them from the Quarantine. It should be in Norton settings somewhere. I don't have Norton installed so don't know where it is exactly. I think you can also delete it manually in c:\program files\norton\quarantine\. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools

12-31-2005, 10:37 PM	#5 (permalink)
grassi TSF Enthusiast Join Date: Dec 2005 Location: upstate, n.y. Posts: 935 OS: xp pro, sp3 My System	happy new year greyknight and thanks for the approval i went ahead and all is well.