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| Resolved HJT Threads Resolved spyware and popup issues. |
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#1 (permalink) |
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Horrible Malware Infestation
On an impulse, I navigated to the following site:
edited out... Whatever you do, don't go there ! By just navigating to the site, I got a whole bunch of crap installed on my computer, and it has taken me several days to get rid of most of it. Although both Trendmicro and AVG have both pronounced me "clean", my settings are all bunged-up. I've turned off System Restore so I can clean out the malware, so that is not an option. And I have run 2 Repair Installs and for some reason there are still problems. Mostly what is happening is that my (WinXP) desktop is "locked" into displaying the malware's "Warning" page (which told me about the "spyware" and how to get rid of it). I got rid of the HTML page that used to be there, but now my normal WinXP desktop is replaced by a blank whiteness (like what you would get if the HTML page was deleted). And I haven't got the ability to change the Desktop like I used to. On boot, it "flashes" my usual image, then get's "over-ridden" by something else. Also, Task Manager used to not work, even though it was enabled in the Registry (I checked). I downloaded a tool that "forces" it to function, but I think there is still malware interfering. The computer doesn't seem to recognize that I am the Administrator, and won't let me install software. Also (somehow) Google's ToolBar got installed (I didn't do it). I have a list of the malware AVG found & put into Quarantine, if that will help. I used to think I could handle myself, but this is really something else. ANy help would be appreciated. Also, is there anything that can be "done" about this web-site (above) ? I just navigated there by accident, and I can't believe that other ISP's would stand for allowing there Users to risk running into that site. Is there a way for someone to try to get the thing shut-down, or blacklisted ? Thanks in advance, George. Last edited by greyknight17; 12-31-2005 at 10:36 PM. Reason: Edited out crack site... |
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#2 (permalink) |
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Analyst, Security Team
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Try to do as many steps you can outlined here. We need a HijackThis log from you.
You can just add that site to your HOSTS file to "blacklist" it. Uninstall Google Toolbar if you don't want it. ...moved to HijackThis Forum...
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Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. |
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#3 (permalink) | |
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Quote:
The only "symptom" I can find is "msconfig" lists: (MSCONFIG)>Services>SJJMOZTP (Manufacturer) "Unknown" (Status) "Stopped" I am fairly certain that "SJJMOZTP" is a random name generated by the malware. I have scanned both the HD and the Registry for this text and cannot find it anywhere, nor can I figure out how to permanently remove it from being listed in MSCONFIG. Any help appreciated, & Thanks in advance. George |
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#4 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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You are using an outdated version of HiJackThis. Please click on the link below to download the latest version:1. Delete your current HiJackThis.exe file
2. Double-click on the file you just downloaded. 3. Click on the "Unzip" button to install the newer version. 4. It will by default install to the directory - C:\PROGRAM FILES\HIJACKTHIS\ I require a new HJT log to be from this newer version
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Question - what have you done for the community today? |
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#5 (permalink) |
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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New HJT Log
Logfile of HijackThis v1.99.1
Scan saved at 10:12:15 AM, on 1/12/2006 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe C:\Program Files\outlook express\msimn.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Program Files\Internet Explorer\iexplore.exe C:\WINDOWS\system32\NOTEPAD.EXE C:\Download2\HJT\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP O4 - HKLM\..\Run: [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe" O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1136040864378 O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1131293608180 O20 - Winlogon Notify: msctl32.dll - C:\WINDOWS\ O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing) O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe O23 - Service: Diskeeper - Diskeeper Corporation - C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe O23 - Service: SJJMOZTP - SiS Corporation - (no file) |
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#6 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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Hello and Welcome. Please subscribe to this thread to get immediate notification of replies as soon as they are posted.
Before we do anything else, please ensure that you have already patch your system against the recent WMF exploit. Please refer to my sig. No point we fix anything only for it to return tomorrow. Please read this post completely before begining the fix. If there's anything that you do not understand, kindly ask your questions before proceeding. Please ensure that there aren't any any opened browsers when you are carrying out the procedures below. Save the following instructions in Notepad as this webpage would not be available when you're carrying out the fix. * * * * * * ADDITIONAL DOWNLOADS * * * * * * * * * * * * * * Download & install CleanUp.exe (not recommended for WinXP64) Download & extract it to it's own folder - smitRem.exe Download and install (if possible) Ewido Security Suite
If you have not already installed Ad-Aware SE 1.06, download and update aawsepersonal.exe 'UNPLUG'/DISCONNECT your computer from the Internet when you have finished downlaoding. It is IMPORTANT that you don't miss a step & perform everything in the correct order. * * * * * * DISABLING SERVICES * * * * * * * * * * * * * * * * * Click Start -> Run - type SERVICES.MSC & then click on the OK button
* * * * * * FIXING ENTRIES WITH HIJACKTHIS * * * * * * * * * * Do a HijackThis scan & place a check next to these items and select "Fix checked": R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = O20 - Winlogon Notify: msctl32.dll - C:\WINDOWS\ O20 - Winlogon Notify: msupdate - msupdate32.dll (file missing) O23 - Service: SJJMOZTP - SiS Corporation - (no file) * * * * * * RESTART WINDOWS IN SAFE MODE * * * * * * * * * * 1. Restart your computer 2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3. Instead of Windows loading as normal, a menu should appear 4. Select the option to run Windows in Safe Mode. * * * * * * DELETING FILES/FOLDERS * * * * * * * * * * * * * * * If you have not done so already, please enable the viewing of Hidden files From Windows Explorer, go to Tools -> Folder Options -> View tab.
* * * * * * PURGING TEMP FOLDERS * * * * * * * * * * * * * * * Run Cleanup! using the following configuration: 1. Click Options... 2. Set the slider initially to Standard CleanUp! 3. Uncheck the following:
5. Press the CleanUp! button to start the program. 6. Do NOT reboot/logoff if prompted. * CleanUp! will not create any backups!! * * * * * * RUNNING ADDITIONAL SCANNERS * * * * * * * * * * * Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish. The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply. * * * * Next go to Control Panel click Display>Desktop>Customize Desktop>Website Under the 'Web pages' box, Uncheck everything present. * * * * Open Ad-aware and close ALL other windows. 1. Click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
3. Click Start 4. Choose - Perform Full System Scan 5. DeSelect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat. 6. Click Next and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically. 7. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window 8. Right-click on the list and choose Select All 9. Click Next to finish removing the items that were found * * * * * Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete. * * * * * * REBOOT TO NORMAL MODE * * * * * * * * * * * * * * Establish an internet connection & perform an online scan with Internet Explorer at Kaspersky Online Scanner Answer Yes, when prompted to install an ActiveX component.
* * * * * * CHECK LIST * * * * * * * * * * * * * * * * * * * * * In your next post, please include fresh logs from:
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Question - what have you done for the community today? Last edited by sUBs; 01-12-2006 at 09:30 AM. |
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#7 (permalink) | ||||
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Update...
Quote:
Logs are attached (and also pasted below), except for Ewido (I can't find it anywhere). But it was clean. Note the two Kaspersky hits. Didn't do anything with them, pending your instructions. I assume the new "hit ctl+alt+del" interupt on Logon is from Ewido. Also your instructions could be tweaked a bit by advising to install & update Ewido before going to Safe Mode. (I installed & ran during Safe Mode with no hits, and then re-ran the scan after updating with no hits either.) I have Ad-Aware Pro, and it found only "negligible" entries. Thanks for your help. (Latest) HJT Log: Quote:
smitRem Log: Quote:
Kaspersky Log: Quote:
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#8 (permalink) | ||
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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Quote:
English is not my mother tongue & I'm always grateful for any feedback as to how I may improve my instructions. However I re-read the the earlier instructions but could not find any implications for downloading/installing Ewido in Safe Mode. If you may be so kind, please point them out to me so that I may improve upon them. There are some errors with your latest HJT log. I would require a fresh re-post. Please take note of the date & hijackthis's version. It should be self explainatory.. Quote:
If it resist deletion, please delete it from Safe Mode
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Question - what have you done for the community today? |
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#9 (permalink) | |||
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Update...
Sorry, I posted the OLD HJT log. Here's the most recent (pasted below).
Also, I apologise about the criticism of your instructions. Quote:
I guess I was looking for the directions to be presented as I would have written them. It's only a difference of "style", but I think constructing the wording as follows would be more clear: "Download, Install and Update Ewido Security Suite." The secondary points fall "more naturally" after these 3 main ideas, in my opinion. Quote:
This morning AVG found (and wiped) "C:\Windows\smss.exe". Note this is AFTER all the other malware-removal measures had been done. Also, please note the 2 malware hits found by Kaspersky which are still undeleted, pending your instructions. Thanks again for your help. Quote:
Last edited by George Quick; 01-16-2006 at 09:26 AM. |
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#10 (permalink) | |||
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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Quote:
Quote:
Normally, I would have declared you clean but that smss.exe worries me a bit. I believe it warrants another scan. Please perform another online scan with Internet Explorer with Panda ActiveScan
Post the contents of the report in your next reply along with a new HJT log *You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report. *Turn off the real time scanner of any existing antivirus program while performing the online scan
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Question - what have you done for the community today? |
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#11 (permalink) |
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Another Update
I just read your post. Came here to post again. Just noticed that (for some reason) Windows Messenger is now installed on my machine. (I thought I removed that over a year ago.)
I went to Control Panel>Add/Remove Programs and found that it is (according to Windows) not installed on my system. ?? I don't know if this is another indication of malware activity or not. You instructions are to run a "Panda" scan, even though I have already installed and run a Kaspersky on-line scan. I assume this is intentional, and not oversite. Will report back after Panda does it's thing. Thanks again. George |
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#12 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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For some strange reasons, some of your Windows settings have changed. The "ctl+alt+del" logon is not Ewido's doing.
You may restore it by going to Start > Run - type nusrmgr.cpl Select change the way users log on/off & choose to use the Welcome screen. Windows Messengers may be disabled by doing this.. Start > Run - type cmd /k sc config messenger start= disabled
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Question - what have you done for the community today? |
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#13 (permalink) | ||||
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Another Update
Quote:
Quote:
How do I Uninstall Client Services for Netware, and how did it get installed in the first place ? (I have never done anything with this before.) Quote:
Thanks again for your help. George Results of Panda Scan: Quote:
Last edited by George Quick; 01-16-2006 at 11:19 AM. |
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#14 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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Microsoft has explicit instructions for uninstalling Client Service for Netware
Click here for How to Remove Windows Messenger on Windows XP
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Question - what have you done for the community today? |
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#15 (permalink) |
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Another Update
Okay, disabled Windows Messenger successfully.
Uninstalled Novell Netware per the instructions from the link provided, and checked LAN>Properties and it has not come back, however I still have to press ctl+alt+del in order to logon. Never had to do this before, and since you say this is not Ewido could it be System Restore ? Other than that things seem okay. How do I get rid of this ctl+alt+del interupt ? Thanks again for your help, George |
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#16 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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welcomescreen.reg - Right click on this & choose "Save As..." welcomescreen.reg.
Then double click on it & allow it to merge into the registry. If that fails, download & run this - ginadll.vbs
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Question - what have you done for the community today? |
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#17 (permalink) |
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Final Update ?
Okay the registry entry executable did the trick. Thanks a lot for that. I can mod the Reg when necessary, but never felt comfortable doing it. Pushing a button is much better.
Am I done ? Do you have any explanation for any of these symptoms ? Messenger, Novell Netware for Clients & the ctl +alt+del interupt ? Do they have anything in common ? The only thing I can think of is System Restore. Also I have a LOT of $NTuninstall files. Can I get rid of these ? If so, how ? Thanks again for your help, George |
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#18 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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Have you performed a System Restore recently? If not, I dont think they're related to System Restore.
Please post a fresh HJT log
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Question - what have you done for the community today? |
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#19 (permalink) | |
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Register user
Join Date: Nov 2005
Posts: 194
OS: Win2000 Pro
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Fresh HJT log
No I haven't performed a System Restore, recently or ever. But I am wondering if XP is doing it automatically.
Thanks again for your help, George New HJT Log: Quote:
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#20 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 24,473
OS: N/A
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Your system is clean. Kindly follow these simple steps in order to keep your computer clean and secure:
Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein After doing all these, your system will be optimised against future threats. It's okay to delete the Hijack This folder in a couple weeks if everything is working okay. Have a safe & happy computing day. ![]() Please respond to this thread one more time so we can mark this thread as resolved.
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Question - what have you done for the community today? |
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