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Resolved HJT Threads Resolved spyware and popup issues.

 
 
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Old 12-30-2005, 01:13 PM   #1 (permalink)
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Join Date: Dec 2005
Posts: 20
OS: XP


HiJackThis log

Okay so I had key loggers, trojans and toolbars.

I don't have a lot of time so I will just post my log.

Logfile of HijackThis v1.99.1
Scan saved at 2:33:39 PM, on 12/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Documents and Settings\Eric\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A77CE72-F0D9-47DA-B052-BF1723AFCCCD}: NameServer = 85.255.115.60,85.255.112.150
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton Personal Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Norton Personal Firewall Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
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Old 12-30-2005, 09:59 PM   #2 (permalink)
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Join Date: Jul 2004
Location: New York
Posts: 14,331
OS: Windows 98 & Windows XP Home/Pro

My System

Welcome to TSF.

You may want to print out these instructions for reference, since you will have to restart your computer during the fix.

Please download FixWareout from one of these sites:
http://downloads.subratam.org/Fixwareout.exe
http://swandog46.geekstogo.com/Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install. Make sure 'Run fixit' is checked and click Finish. The fix will begin. Follow the prompts. You will be asked to reboot your computer. Your system may take longer than usual to load - this is normal.

When your system reboots, follow the prompts. Afterwards, HijackThis will launch. Please click Scan, and check the following items:

O17 - HKLM\System\CCS\Services\Tcpip\..\{7A77CE72-F0D9-47DA-B052-BF1723AFCCCD}: NameServer = 85.255.115.60,85.255.112.150

Click Fix Checked. Close HijackThis and click OK to proceed.

At the end of the fix, you may need to restart your computer again.

Post the contents of the logfile C:\fixwareout\report.txt along with a new HijackThis log.
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Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it.

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Old 01-01-2006, 07:48 PM   #3 (permalink)
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Join Date: Dec 2005
Posts: 20
OS: XP


Thanks.

My HiJackThis log file...

Logfile of HijackThis v1.99.1
Scan saved at 9:43:38 PM, on 1/1/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\rundll32.exe
C:\fixwareout\SUB\BFU.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Eric\Desktop\hijackthis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CCS\Services\Tcpip\..\{7A77CE72-F0D9-47DA-B052-BF1723AFCCCD}: NameServer = 85.255.115.60,85.255.112.150
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton Personal Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Norton Personal Firewall Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe

My FixWareOut report...

Fixwareout ver 1.003
Last edited 12/5/2005
Post this report in the forums please

Reg Entries that were deleted

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Search by size and names...
C:\WINDOWS\SYSTEM32\CSLUY.EXE
C:\WINDOWS\SYSTEM32\DMSKV.EXE

»»»»» Misc files

»»»»» Checking for older varients covered by the Rem3 tool
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Old 01-01-2006, 11:15 PM   #4 (permalink)
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Join Date: Dec 2005
Posts: 20
OS: XP


Well, seeing I have no edit button I will just post another reply to tell my full story.

I don't know how I got these programs on my computer (possibly by email), but I had a warning I had a trojan on my computer. So I unpluged my internet and scanned with Spy Sweeper twice or three times or so. That got a trojan downloader, two more trojans, a keylogger, and several toolbars (5 at least). After a few scans with Spy Sweeper I scanned with Counter Spy twice. That got two more programs, one or maybe both, can't remember, were trojans. When I removed them, Nortan Anti-Virus warned me I had more trojans for some reason (I was disconnected from the internet at this time). Could have been because it detected them being moved in to quarentine? After Counter Spy I scanned once with Nortan Anti-Virus, then the next day I did again. Nortan did not find anything (I deleted all quarentines on all protection programs).

One program may have found some NoSpyPC thing, I forgot what it was named, but the finding program was probably Counter Spy.

Sorry for the long explaination, and before in my first post I was in a rush to go some where and I would get back untill after New Years.

So, is my computer clean now?

Thanks, Happy New Years.

EDIT - Oh, and I deleted the thing in HijackThis that you told me to. Do I need to post the log after it's deleted? Just in case, I'll do it right now.

Logfile of HijackThis v1.99.1
Scan saved at 1:27:07 AM, on 1/2/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Eric\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /startintray
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O20 - Winlogon Notify: WBSrv - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\wbsrv.dll (file missing)
O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton Personal Firewall Service (NISSERV) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISSERV.EXE
O23 - Service: Norton Personal Firewall Accounts Manager (NISUM) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\NISUM.EXE
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (svcWRSSSDK) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Norton Personal Firewall Proxy Service (SymProxySvc) - Symantec Corporation - C:\Program Files\Norton Personal Firewall\SymProxySvc.exe

Okay, thanks again.

Last edited by Prometheus870; 01-01-2006 at 11:27 PM.
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Old 01-02-2006, 03:48 AM   #5 (permalink)
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Location: United Kingdom
Posts: 6,482
OS: XP SP2


Please download CleanUp! and install it. Do not run it yet!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
  • Click "Options..."
  • Set the slider to "Standard CleanUp!"
  • Uncheck the following:
    • Delete Newsgroup cache
    • Delete Newsgroup Subscriptions
    • Scan local drives for temporary files
  • Click OK
Press the CleanUp! button to start the program. Reboot/logoff when prompted.

WARNING - CleanUp! will delete all files and folders contained within Temporary Directories. If you knowingly have items you would like to keep that are stored in these locations; Move Them Now!!!


Perform an online scan with Internet Explorer with

Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
    • Standard
    • Scan Options:
    • Scan Archives
      Scan Mail Bases
  • Click OK
  • Now under select a target to scan:
    • Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
  • Copy and paste that information in your next post.
Take note the names and locations of any file it detects but fails to clean.

* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Old 01-02-2006, 06:12 PM   #6 (permalink)
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Posts: 20
OS: XP


Two items found with kaspersky.

"-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Monday, January 02, 2006 20:08:45
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 3/01/2006
Kaspersky Anti-Virus database records: 158488
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 64888
Number of viruses found: 2
Number of infected objects: 2
Number of suspicious objects: 0
Duration of the scan process: 3097 sec

Infected Object Name - Virus Name
C:\Program Files\Norton AntiVirus\Quarantine\66551A20.exe Infected: Backdoor.Win32.Agent.rw
C:\Program Files\Norton AntiVirus\Quarantine\665C6E19.exe Infected: Trojan-Downloader.Win32.Agent.sy

Scan process completed."

Since they are in nortan quarantine, I guess I am safe, right? I guess I Nortan detected the viruses and sent it right to the quarentine. I deleted the Nortan quarantine.

So, do you, or anybody, think I'm safe now?

EDIT - Also, other people use this computer, somebody could have gone to a site that was infected, but as far as I know, I've done nothing that could have given me a virus except opening an email accidently.

Last edited by Prometheus870; 01-02-2006 at 06:14 PM.
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Old 01-03-2006, 01:16 AM   #7 (permalink)
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Are you logged onto this computer as the Administrator?

Are you still having problems with the computer?
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Old 01-03-2006, 12:18 PM   #8 (permalink)
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I am not the administrator, and so far I think everything seems fine. None of my security programs are detecting anything, and everything seems to run actually faster than before I had any problem.

However, even though it seems a little faster, is it normal to have several processes running at over 10k at a time?

Last edited by Prometheus870; 01-03-2006 at 12:25 PM.
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Old 01-03-2006, 01:36 PM   #9 (permalink)
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Your Running Processes are as followed:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Personal Firewall\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Webroot\Spy Sweeper\WRSSSDK.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Norton Personal Firewall\IAMAPP.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Norton Personal Firewall\SymProxySvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton Personal Firewall\NISSERV.EXE
C:\Program Files\Norton Personal Firewall\ATRACK.EXE
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe


Please take into consideration that Norton is a notorious system hog... and can effect the performance of your machine.

While I think about it.. Empty the Norton Quaruntine folder.

FireFox can sometimes run up high usage, especially if you have multiple tabs open etc...

If you're having no further isssues:

Your log is clean. Well done!
Do you have any more problems with your computer? If not, you should be set to go.

However, there still remains a few bits of housekeeping ...

Reset hidden/system files and folders
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Deselect the Show hidden files and folders option.
  • Select the Hide file extensions for known types option.
  • Select the Hide protected operating system files option.
  • Click Yes to confirm.
  • Click OK.

Clear Java Cache
  1. Click Start >Settings>Control Panel
  2. Click the Java Plugin Icon
  3. Click the Cache tab
  4. Click the Clear button and click OK to confirm
Note: Please repeat this procedure for each "Java Plugin" button in your Control Panel

Follow the instructions outlined here to clear Sun Java's cache.


Create a new System Restore point
  • click Start >> Run - type SYSDM.CPL & press Enter
  • select the System Restore Tab
  • tick on the checkbox - "Turn off System Restore on all drives"
  • click Apply
  • then untick the same checkbox & click OK

Enable Windows Auto Update
  • Go to Start>Run - type wuaucpl.cpl
  • tick on the checkbox - "Keep my computer up to date"
  • Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
  • Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.

If you do not have a firewall, here are 3 free ones available for personal use:
In light of your recent hiccup, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles
Have a safe & happy computing day.

Please respond to this thread one more time so we can mark this thread as resolved.
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Old 01-03-2006, 03:16 PM   #10 (permalink)
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I will try some of the things and programs you posted.

Thank you very much.
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