infected by pop-ups - Page 2

Geekgirl · 12-07-2005, 03:07 PM

Well done. Your log looks clean with this one exception.
O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing)

Have HJT fix the 023 entry.

Any more issues? If not you should be good to go. We still have a few items to address.

Reset hidden/system files and folders

Click Start.
Open My Computer.
Select the Tools menu and click Folder Options.
Select the View tab.
Deselect the Show hidden files and folders option.
Select the Hide file extensions for known types option.
Select the Hide protected operating system files option.
Click Yes to confirm.
Click OK.

Create a new System Restore point

click Start >> Run - type SYSDM.CPL & press Enter
select the System Restore Tab
tick on the checkbox - "Turn off System Restore on all drives"
click Apply
then untick the same checkbox & click OK

Enable Windows Auto Update

Go to Start>Run - type wuaucpl.cpl
tick on the checkbox - "Keep my computer up to date"
Under settings, choose "Automatically download the updates, and install them on the schedule that I specify".
Click on "OK".

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:

SpywareBlaster to help prevent spyware from installing in the first place.
SpywareGuard to catch and block spyware before it can execute.
SPYBOT - SEARCH & DESTROY
Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here
AD-AWARE
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here
IE-SPYAD
IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here
MVPS HOST FILE
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file
ANTIVIRUS SOFTWARE
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online antivirus scanners:

Anti-Spyware Tutorial

Here are two very good free Antivirus products which are available:
Avast!
AVG

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
Winpatrol - Download and install the free version of Winpatrol.
A tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software

If you do not have a firewall, here are 4 free ones available for personal use:

In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles

Please respond to this thread one more time so we can mark this thread as resolved.

BaskeMilo · 12-08-2005, 03:04 PM

Dear Geekgirl,

I am quite sure the problems have been solved.
Thank you very much for helping me.

Geekgirl · 12-08-2005, 03:45 PM

Your Very Welcome, it was my pleasure

12-07-2005, 03:07 PM	#21 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,117 OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7	Well done. Your log looks clean with this one exception. O23 - Service: Brother Popup Suspend service for Resource manager (brmfrmps) - Unknown owner - C:\WINDOWS\system32\Brmfrmps.exe" -service (file missing) Have HJT fix the 023 entry. Any more issues? If not you should be good to go. We still have a few items to address. Reset hidden/system files and folders Click Start. Open My Computer. Select the Tools menu and click Folder Options. Select the View tab. Deselect the Show hidden files and folders option. Select the Hide file extensions for known types option. Select the Hide protected operating system files option. Click Yes to confirm. Click OK. Create a new System Restore point click Start >> Run - type SYSDM.CPL & press Enter select the System Restore Tab tick on the checkbox - "Turn off System Restore on all drives" click Apply then untick the same checkbox & click OK Enable Windows Auto Update Go to Start>Run - type wuaucpl.cpl tick on the checkbox - "Keep my computer up to date" Under settings, choose "Automatically download the updates, and install them on the schedule that I specify". Click on "OK". Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs: SpywareBlaster to help prevent spyware from installing in the first place. SpywareGuard to catch and block spyware before it can execute. SPYBOT - SEARCH & DESTROY Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here AD-AWARE Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here IE-SPYAD IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here MVPS HOST FILE The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file ANTIVIRUS SOFTWARE It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online antivirus scanners: Anti-Spyware Tutorial Here are two very good free Antivirus products which are available: Avast! AVG It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here: Using Winpatrol to protect your computer from malicious software If you do not have a firewall, here are 4 free ones available for personal use: ZoneAlarm Avast Antivirus/Firewall Tiny Personal Firewall OutPost Firewall In light of your recent troubles, I'm sure you'll like to avoid any future infections. Please take a look at these well written articles HOW DID I GET INFECTED IN THE FIRST PLACE? THE ANTI-SPYWARE TUTORIAL MAKING INTERNET EXPLORER SAFER Please respond to this thread one more time so we can mark this thread as resolved. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

12-08-2005, 03:45 PM	#23 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,117 OS: 98SE/WinXP Home/WinXP Pro/Vista/Windows 7	Your Very Welcome, it was my pleasure __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*

12-08-2005, 03:04 PM	#22 (permalink)
BaskeMilo Registered User Join Date: Feb 2005 Posts: 30 OS: Win XP Home	Dear Geekgirl, I am quite sure the problems have been solved. Thank you very much for helping me.