Windows Explorer crashing

**drakarst** · 11-28-2005, 12:22 AM

Hi,

Every time I reboot, either my computer is frozen or I get a message saying "Windows Explorer has encountered a problem and needs to close." If I click on "Don't send error report" or "send error report," my computer then freezes. I am only able to post this because I clicked on neither.

Also today I found that in my Internet Explorer, I had an additional toolbar next to files, tools, help, etc. that said "Main Links" and had links to casinos and other websites. I also had a Search Assistant that was linked to Blazefind. I used Symantec's Blazefind removal and I no longer have the Main Links nor the search toolbar. However, my Windows Explorer is still crashing. Any help would be greatly appreciated. Thanks in advance.

Here is my HijackThis log. I ran HijackThis with that Windows Explorer popup...I hope it's ok.

Logfile of HijackThis v1.99.1
Scan saved at 2:12:33 AM, on 11/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...t/VaioInfo.CAB
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.futuremark.com/global/msc37.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe (file missing)
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)

sUBs · 11-28-2005, 06:43 AM

Hello and Welcome to TSF!

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Please download these additional files/programs. Do not run them untill instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

CleanUp! - Install.

Ewido Security Suite

Install Ewido Security Suite
When installing, under "Additional Options" uncheck..
- Install background guard
- Install scan via context menu
Double-click the icon on Desktop to launch Ewido

You will need to update Ewido to the latest definition files.

On the left hand side of the main screen click update.
Then click on Start Update.

The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido
When you have finished updating, EXIT Ewido.

'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING

This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.

IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

With HiJackThis & place a check next to these items and select "Fix checked":

R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll
O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load
O4 - Startup: PowerReg Scheduler V3.exe
O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot...

In the popup box that appears, copy/paste in:
- C:\WINDOWS\Downloaded Program Files\bridge.dll
Click the Open button.
Click YES when prompted to restart your computer.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Next, please reboot your computer in SafeMode by doing the following:

1. Restart your computer
2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3. Instead of Windows loading as normal, a menu should appear
4. Select the first option, to run Windows in Safe Mode.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:

bridge

Please note any other programs that you dont recognize in that list in your next response

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

Delete Newsgroup cache

Delete Newsgroup Subscriptions

Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Run Ewido with it's updated definitions:(...it's important that all windows must be closed)

Click Scanner
Click Complete System Scan to begin scanning.
Click OK when prompted to clean files

With the first file it prompts to clean, select the option:

"Perform action on all infections"
.Choose clean and click OK.

Once finished, click the Save report button & save the report to your desktop

** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

REBOOT TO NORMAL MODE

Perform an online scan with Internet Explorer with Panda ActiveScan

Click Scan your PC & a 'pop up' window shall appear. *ensure that your pop up blocker doesn't block it
Click Scan Now
Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls

Begin the scan by selecting My Computer

If it finds any malware, it will offer you a report.
Click on see report. Then click Save report

Post the contents of the report in your next reply

*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report.
*Turn off the real time scanner of any existing antivirus program while performing the online scan

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).

Double-click the tmas-web-scan.exe icon
It will say "Loading TrendMicro definitions".
Click "Start Scan"

After it's done scanning, click "Scan Results"

Make sure all items found have a check next to them, then click "Clean Threats Now".
Click Exit.

Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.

It would produce a log called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *

In your next post, please include fresh logs from:

HiJackThis log

Online Scan

Ewido

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now

**drakarst** · 11-28-2005, 05:09 PM

Hi,

Thanks so much for your help. I followed all the instructions. Unfortunately, Windows Explorer continues to crash whenever I reboot. Internet Explorer also crashes if I try to open it, so I'm using Opera right now. I don't think Opera allows ActiveX, so I wasn't able to use Panda scan.

I wasn't able to remove Bridge from Add/Remove Programs, (it said something about not finding the module C:\Windows\Downloaded Program Files\bridge.dll) but I checked just now and Bridge is not in the list of programs anymore. :) Some other programs I did not recognize are:
Futuremark Measurement Services Client
OpenMG Secure Module 3.3.01
Quicken 2004
WildTangent Multiplayer Library

My new HijackThis Log:

Logfile of HijackThis v1.99.1
Scan saved at 7:02:09 PM, on 11/28/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...t/VaioInfo.CAB
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.futuremark.com/global/msc37.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe (file missing)
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)

My Ewido report:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:50:50 PM, 11/28/2005
+ Report-Checksum: 4B3FEAFD

+ Scan result:

HKLM\SOFTWARE\180solutions -> Spyware.180Solutions : Cleaned with backup
HKLM\SOFTWARE\180solutions\msbb -> Spyware.180Solutions : Cleaned with backup
HKLM\SOFTWARE\Classes\Bridge.brdg -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Bridge.brdg\CLSID -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Bridge.brdg\CLSID\\ -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Classes\Bridge.brdg\CurVer -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Bridge.brdg.1 -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Bridge.brdg.1\CLSID\\ -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{80BB7465-A638-43B5-9827-8E8FE38DFCC1} -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{80BB7465-A638-43B5-9827-8E8FE38DFCC1}\TypeLib\\ -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{4FDBDBAD-FEFE-4C4C-9CC1-1181052AFB12} -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{4FDBDBAD-FEFE-4C4C-9CC1-1181052AFB12}\TypeLib\\ -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{8EEE58D5-130E-4CBD-9C83-35A0564EA119} -> Spyware.CashBack : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{8EEE58D5-130E-4CBD-9C83-35A0564EA119}\TypeLib\\ -> Spyware.BargainBuddy : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B88A3AF1-4F1B-4400-8FFB-3FCB108CE115} -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Interface\{B88A3AF1-4F1B-4400-8FFB-3FCB108CE115}\TypeLib\\ -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Jao.jao -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Jao.jao\CLSID -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Jao.jao\CLSID\\ -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Jao.jao\CurVer -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Jao.jao.1 -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\Jao.jao.1\CLSID\\ -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX.1\CLSID\\ -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{C094876D-1B0E-46FA-B6A6-7FFC0F970C27} -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Classes\TypeLib\{DDAF2479-6F00-4599-998A-3ED75686C6D0} -> Spyware.BlazeFind : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\nCASE -> Spyware.180Solutions : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/bridge.dll\\.Owner -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/bridge.dll\\{9C691A33-7DDA-4C2F-BE4C-C176083F35CF} -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/jao.dll\\.Owner -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/jao.dll\\{9C691A33-7DDA-4C2F-BE4C-C176083F35CF} -> Spyware.WinFavorites : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IESearchbarIESearchbar -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Avenue Media -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\IESearchbar -> Spyware.BlazeFind : Cleaned with backup
HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\IESearchbar\IESearchbar -> Spyware.BlazeFind : Cleaned with backup
HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{71ED4FBA-4024-4BBE-91DC-9704C93F453E} -> Spyware.BlazeFind : Cleaned with backup
HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7C559105-9ECF-42B8-B3F7-832E75EDD959} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9C691A33-7DDA-4C2F-BE4C-C176083F35CF} -> Spyware.WinFavorites : Cleaned with backup
C:\Program Files\ClearSearch\CSBIINST.DLL -> Spyware.ClearSearch : Cleaned with backup
C:\Program Files\ClearSearch\CSIEINST.DLL -> Spyware.ClearSearch : Cleaned with backup
C:\Program Files\ClearSearch\CSSSINST.DLL -> Spyware.ClearSearch : Cleaned with backup
C:\Program Files\Common Files\Sony Shared\Visualizer\ExlGen.dll -> Dialer.Generic : Cleaned with backup
C:\Program Files\Design Science\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
C:\Program Files\HijackThis\backups\backup-20051128-163350-744.dll -> TrojanSpy.Briss.g : Cleaned with backup
C:\Program Files\HijackThis\backups\backup-20051128-163350-916.dll -> TrojanSpy.Briss.g : Cleaned with backup
C:\Program Files\Internet Optimizer -> Spyware.InternetOptimizer : Cleaned with backup
C:\Program Files\Netscape\Netscape\Plugins\npwthost.dll -> Spyware.WildTangent : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\jao.dll -> TrojanSpy.Briss.g : Cleaned with backup
C:\WINDOWS\system32\axuninstall.exe -> Spyware.BlazeFind : Cleaned with backup
C:\WINDOWS\system32\omniband.dll -> Spyware.BlazeFind : Cleaned with backup
C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup

::Report End

After I finished scanning TrendMicro the second time, it crashed. Here is the logfile though:
Started Scanning
Internet Cookies
Programs in Memory
Windows Registry
Found '' in 'Software\KaZaA\CloudLoad'
Found '' in 'Software\KaZaA\ConnectionInfo'
Found '' in 'Software\KaZaA\LocalContent'
Found '' in 'Software\Kazaa'
Found '' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found '' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate'
Found '' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found '' in 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bridge'
Found 'b' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate'
Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found 'DatabaseDir' in 'SOFTWARE\Kazaa\LocalContent'
Found 'DownloadDir' in 'SOFTWARE\Kazaa\LocalContent'
Found 'ListenPort' in 'SOFTWARE\Kazaa'
Found 'my_ip_address' in 'SOFTWARE\Kazaa'
Found 'time' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate'
Found 'KazaaNet' in 'SOFTWARE\Kazaa\ConnectionInfo'
Found '' in 'Software\Microsoft\Internet Explorer\Explorer Bars\{30D02401-6A81-11D0-8274-00C04FD5AE38}'
Internet URL Shortcuts
Files and Directories
Started Scanning
Internet Cookies
Programs in Memory
Windows Registry
Found '' in 'Software\KaZaA\CloudLoad'
Found '' in 'Software\KaZaA\ConnectionInfo'
Found '' in 'Software\KaZaA\LocalContent'
Found '' in 'Software\Kazaa'
Found '' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found '' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate'
Found '' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found '' in 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bridge'
Found 'b' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate'
Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\in'
Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\out'
Found 'DatabaseDir' in 'SOFTWARE\Kazaa\LocalContent'
Found 'DownloadDir' in 'SOFTWARE\Kazaa\LocalContent'
Found 'ListenPort' in 'SOFTWARE\Kazaa'
Found 'my_ip_address' in 'SOFTWARE\Kazaa'
Found 'time' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate'
Found 'KazaaNet' in 'SOFTWARE\Kazaa\ConnectionInfo'
Found '' in 'Software\Microsoft\Internet Explorer\Explorer Bars\{30D02401-6A81-11D0-8274-00C04FD5AE38}'
Internet URL Shortcuts
Files and Directories
Found '' in 'C:\Program Files\ClearSearch'
Found 'np.tmp' in 'C:\Program Files\Kazaa Lite\db'
Found '' in 'C:\Program Files\Lycos'
Found '' in 'C:\Program Files\Lycos\Sidesearch'
Found 'biini.inf' in 'C:\WINDOWS\inf'
Finished Scanning
Started Backup
Finished Backup
Started Cleaning
Checking for 'C:\Program Files\ClearSearch' in shortcut areas.
Checking for 'C:\Program Files\ClearSearch' in startup areas.
Cleaning 'C:\Program Files\ClearSearch'
Checking for 'C:\Program Files\ClearSearch\control.dat' in shortcut areas.
Checking for 'C:\Program Files\ClearSearch\control.dat' in startup areas.
Cleaning 'C:\Program Files\ClearSearch\control.dat'
Checking for 'C:\Program Files\Kazaa Lite\db\np.tmp' in shortcut areas.
Checking for 'C:\Program Files\Kazaa Lite\db\np.tmp' in startup areas.
Cleaning 'C:\Program Files\Kazaa Lite\db\np.tmp'
Checking for 'C:\Program Files\Lycos' in shortcut areas.
Checking for 'C:\Program Files\Lycos' in startup areas.
Cleaning 'C:\Program Files\Lycos'
Checking for 'C:\Program Files\Lycos\Sidesearch' in shortcut areas.
Checking for 'C:\Program Files\Lycos\Sidesearch' in startup areas.
Cleaning 'C:\Program Files\Lycos\Sidesearch'
[SCANMODS] The file 'C:\Program Files\Lycos\Sidesearch' was not found. Most likely already cleaned by another scanner module.
Checking for 'C:\WINDOWS\inf\biini.inf' in shortcut areas.
Checking for 'C:\WINDOWS\inf\biini.inf' in startup areas.
Cleaning 'C:\WINDOWS\inf\biini.inf'
Finished Cleaning
Started Scanning
Internet Cookies
Programs in Memory
Windows Registry
Internet URL Shortcuts
Files and Directories
Finished Scanning

sUBs · 11-28-2005, 10:50 PM

You did very well but you have forgotten to include Panda ActiveScan's report. Please do so in your next reply.

In the meanwhile, please visit this website - http://virusscan.jotti.org
Submit these file(s) for a comprehensive scan & then post the results back here.

C:\Windows\system32\wininet.dll

**drakarst** · 11-28-2005, 10:54 PM

Hi,

Thanks for the advice. My Internet Explorer crashes whenever I try to open it, so I'm using Opera, but I don't think Opera allows me to use ActiveX, so I wasn't able to use Panda's scan. :(

I scanned C:\Windows\system32\wininet.dll on that website but found nothing:

Service load:
0% 100%
File: wininet.dll
Status:
OK (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database)
MD5 af61ebb1f550175eff406d545d6ab086
Packers detected:
-
Scanner results
AntiVir
Found nothing
ArcaVir
Found nothing
Avast
Found nothing
AVG Antivirus
Found nothing
BitDefender
Found nothing
ClamAV
Found nothing
Dr.Web
Found nothing
F-Prot Antivirus
Found nothing
Fortinet
Found nothing
Kaspersky Anti-Virus
Found nothing
NOD32
Found nothing
Norman Virus Control
Found nothing
UNA
Found nothing
VBA32
Found nothing

sUBs · 11-28-2005, 11:15 PM

Let's try investigating what's causing these crashes.

Please go to Start > Run - type in eventvwr & click Ok
In the ensuing Window, you would see a left & right pane.
You will see Application, Security & System listed in the left pane.

In the left pane click on Application.

Click the gray title “Type” at the top of the source name column in the right pane to sort by type name, look for "Error". Double-click on the most recent 3, and evaluate the event description for any indication of the cause of the problem. Make note of the Description, EventID and Source of these Event Properties.Click on the button below the two arrows in the upper right corner. This will copy the event information to the clipboard. Paste the information for each event here

Repeat the above step for System

**drakarst** · 11-28-2005, 11:24 PM

Hi,

Thanks for the quick reply heh.

Last 3 Application Errors:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1005
Date: 11/28/2005
Time: 7:01:44 PM
User: N/A
Computer: ALEXANDERJIANG
Description:
Windows cannot access the file C:\WINDOWS\system32\shdocvw.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Shell Doc Object and Control Library because of this error.

Program: Shell Doc Object and Control Library
File: C:\WINDOWS\system32\shdocvw.dll

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.
Additional Data
Error value: C000009C
Disk type: 3

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 11/28/2005
Time: 7:01:49 PM
User: N/A
Computer: ALEXANDERJIANG
Description:
Faulting application explorer.exe, version 6.0.2900.2180, faulting module shdocvw.dll, version 6.0.2900.2753, fault address 0x000c0e60.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 65 78 70 ure exp
0018: 6c 6f 72 65 72 2e 65 78 lorer.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 73 68 64 6f 63 in shdoc
0038: 76 77 2e 64 6c 6c 20 36 vw.dll 6
0040: 2e 30 2e 32 39 30 30 2e .0.2900.
0048: 32 37 35 33 20 61 74 20 2753 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 63 30 65 36 30 00c0e60

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 11/27/2005
Time: 9:58:41 PM
User: N/A
Computer: ALEXANDERJIANG
Description:
Faulting application iexplore.exe, version 6.0.2900.2180, faulting module shdocvw.dll, version 6.0.2900.2753, fault address 0x000c0e60.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 36 2e 30 2e 32 39 e 6.0.29
0028: 30 30 2e 32 31 38 30 20 00.2180
0030: 69 6e 20 73 68 64 6f 63 in shdoc
0038: 76 77 2e 64 6c 6c 20 36 vw.dll 6
0040: 2e 30 2e 32 39 30 30 2e .0.2900.
0048: 32 37 35 33 20 61 74 20 2753 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 63 30 65 36 30 00c0e60

Last 3 System Errors:
Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 11/28/2005
Time: 7:01:44 PM
User: N/A
Computer: ALEXANDERJIANG
Description:
The device, \Device\Harddisk0\D, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 80 07 97 04 00 00 00 .€.—....
0028: b9 14 00 00 00 00 00 00 ¹.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 0a 00 00 00 ........
0050: 00 00 00 00 00 18 ce 84 ......Î„
0058: 00 00 00 00 48 03 95 84 ....H.•„
0060: 02 00 00 00 c0 83 4b 02 ....ÀƒK.
0068: 28 00 02 4b 83 c0 00 00 (..KƒÀ..
0070: 20 00 00 00 00 00 00 00 .......
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 11/28/2005
Time: 7:01:15 PM
User: N/A
Computer: ALEXANDERJIANG
Description:
The device, \Device\Harddisk0\D, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 a0 06 97 04 00 00 00 .*.—....
0028: 75 09 00 00 00 00 00 00 u.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 14 00 00 00 ........
0050: 00 00 00 00 b0 ca b7 84 ....°Ê·„
0058: 00 00 00 00 80 c8 b7 84 ....€È·„
0060: 02 00 00 00 50 83 4b 02 ....PƒK.
0068: 28 00 02 4b 83 50 00 01 (..KƒP..
0070: 00 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

Event Type: Error
Event Source: Disk
Event Category: None
Event ID: 7
Date: 11/28/2005
Time: 6:59:32 PM
User: N/A
Computer: ALEXANDERJIANG
Description:
The device, \Device\Harddisk0\D, has a bad block.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 03 00 68 00 01 00 b6 00 ..h...¶.
0008: 00 00 00 00 07 00 04 c0 .......À
0010: 00 01 00 00 9c 00 00 c0 ....œ..À
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 a0 06 97 04 00 00 00 .*.—....
0028: 52 09 00 00 00 00 00 00 R.......
0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ....
0038: 40 00 00 84 02 00 00 00 @..„....
0040: 00 20 0a 12 40 03 20 40 . ..@. @
0048: 00 00 00 00 14 00 00 00 ........
0050: 00 00 00 00 c0 f9 ce 84 ....ÀùÎ„
0058: 00 00 00 00 90 f7 ce 84 ....÷Î„
0060: 02 00 00 00 50 83 4b 02 ....PƒK.
0068: 28 00 02 4b 83 50 00 01 (..KƒP..
0070: 00 00 00 00 00 00 00 00 ........
0078: f0 00 03 00 00 00 00 0b ð.......
0080: 00 00 00 00 00 00 00 00 ........
0088: 00 00 00 00 00 00 00 00 ........

sUBs · 11-29-2005, 07:47 AM

From the info above, it appears that you may have a failing hard drive. Let's try chkdsk first.

Go to My Computer & select Drive C by right clicking on it.
Select 'Properties' & choose the 'tools' tab.
Click the 'Check Now' button for error-checking
Tick both available options & click 'Start'
Windows would require you to reboot for it to carry out the operation.

Let me know how that went.

Also find out if you have this file in your machine - C:\WINDOWS\system32\shdocvw.dll

**drakarst** · 11-29-2005, 03:51 PM

Hi,

I scanned the drive, and it said that the volume was clean with type NTFS.

I have C:\WINDOWS\system32\shdocvw.dll, it is 1.41 MB.

By the way, on Symantec's website, they describe Adware.Blazefind as:

"May exhibit some of the following behaviour:

Restarts explorer.exe and hooks the .dll into all processes that inherit from IEFrame class.
Redirects search queries in Internet Explorer to www.blazefind.com
Adds "Main Links" menu to Internet Explorer browser that contain links to other Web sites.
Displays advertisements listed in the encrypted file %Windir%\System32\omniprivacy.khtml."

I definitely had Blazefind on my computer (I had the Main Links menu)...maybe Blazefind is restarting my explorer.exe?

Thanks again for the help so far

sUBs · 11-29-2005, 10:47 PM

Please do this..

Go to Start > Run - type cmd <Press Enter>
In the ensuing command prompt, type this in:

dir /a /s c:\windows\shdocvw.dll >subs.txt |notepad.exe subs.txt

It shall produce a log for you to post back here

**drakarst** · 11-29-2005, 10:50 PM

Volume in drive C has no label.
Volume Serial Number is 3050-02E5

Directory of c:\windows\$hf_mig$\KB834707\SP2QFE

09/29/2004 01:27 PM 1,483,264 shdocvw.dll
1 File(s) 1,483,264 bytes

Directory of c:\windows\$hf_mig$\KB867282\SP2QFE

01/27/2005 12:08 PM 1,484,288 shdocvw.dll
1 File(s) 1,484,288 bytes

Directory of c:\windows\$hf_mig$\KB883939\SP2QFE

05/02/2005 03:57 PM 1,484,800 shdocvw.dll
1 File(s) 1,484,800 bytes

Directory of c:\windows\$hf_mig$\KB890923\SP2QFE

03/10/2005 02:43 AM 1,484,288 shdocvw.dll
1 File(s) 1,484,288 bytes

Directory of c:\windows\$hf_mig$\KB896688\SP2QFE

09/02/2005 06:53 PM 1,485,824 shdocvw.dll
1 File(s) 1,485,824 bytes

Directory of c:\windows\$hf_mig$\KB896727\SP2QFE

07/02/2005 09:09 PM 1,485,312 shdocvw.dll
1 File(s) 1,485,312 bytes

Directory of c:\windows\$NtServicePackUninstall$

01/21/2004 04:15 PM 1,339,904 shdocvw.dll
1 File(s) 1,339,904 bytes

Directory of c:\windows\$NtUninstallKB834707$

08/04/2004 02:56 AM 1,483,264 shdocvw.dll
1 File(s) 1,483,264 bytes

Directory of c:\windows\$NtUninstallKB867282$

09/29/2004 01:47 PM 1,483,264 shdocvw.dll
1 File(s) 1,483,264 bytes

Directory of c:\windows\$NtUninstallKB883939$

03/10/2005 03:02 AM 1,483,264 shdocvw.dll
1 File(s) 1,483,264 bytes

Directory of c:\windows\$NtUninstallKB890923$

01/27/2005 12:13 PM 1,483,264 shdocvw.dll
1 File(s) 1,483,264 bytes

Directory of c:\windows\$NtUninstallKB896688$

07/02/2005 09:11 PM 1,483,776 shdocvw.dll
1 File(s) 1,483,776 bytes

Directory of c:\windows\$NtUninstallKB896727$

05/02/2005 03:52 PM 1,483,776 shdocvw.dll
1 File(s) 1,483,776 bytes

sUBs · 11-29-2005, 11:08 PM

Okay...you have several copies of this file.

Go to each copy of this file & right click on it
Select Properties & checkout it's version number.
The one we're looking for is - 6.0.2900.2753

Once you have found it, copy it to this directory - C:\Windows\system32\dllcache

After you have done that, go to this directory - C:\Windows\system32

Rename the existing copy of shdocvw.dll to shdocvw.dll2
Wait for 5 seconds & then refresh (Press F5 on your keyboard) the window
You should see Windows regenerating a new copy for you

Once that's done, reboot your computer & post a new HJT log

**drakarst** · 11-29-2005, 11:28 PM

Hi,

THANKS SO MUCH!!! Windows doesn't crash, and neither does Internet Explorer

I'll go make a donation now hehe.

Logfile of HijackThis v1.99.1
Scan saved at 1:27:15 AM, on 11/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe
O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople
O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...t/VaioInfo.CAB
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab
O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.futuremark.com/global/msc37.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing)
O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing)
O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)
O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe (file missing)
O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing)
O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)
O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing)
O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing)
O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)

sUBs · 11-29-2005, 11:34 PM

Here's some homework for you to do... :)) . These simple steps will keep your computer clean and secure:

CLEAR & RESET SYSTEM RESTORE'S CACHE
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
- Tick on the checkbox - Turn off System Restore on all drives
- Click Apply
Turn it back 'On' by unticking the same checkbox & click OK
DISABLE THE VIEWING OF SYSTEM FILES
From Windows Explorer, go to Tools>Folder Options> View tab.
- Untick - Show hidden files and folder
- Tick - Hide file extensions for known types
- Tick - Hide protected operating system files
Click Yes to confirm & then click OK
SECURING INTERNET EXPLORER
From within Internet Explorer click on the Tools menu and then click on Internet Options.
- Select the Security tab
  - Click once on the Internet icon so it becomes highlighted.
  - Select Custom Level .
    - Change 'Download signed ActiveX controls' to Prompt
    - Change 'Download unsigned ActiveX controls' to Disable
    - Change 'Initialize and script ActiveX controls not marked as safe' to Disable
    - Change 'Installation of desktop items' to Prompt
    - Change 'Launching programs and files in an IFRAME' to Prompt
    - Change 'Navigate sub-frames across different domains' to Prompt
    - When all these changes have been made, click on the OK button.
  - If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Select OK to exit the Internet Properties page.
ANTIVIRUS SOFTWARE
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
FIREWALL
Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.
Microsoft Windows Update
Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
SPYBOT - SEARCH & DESTROY
Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here
AD-AWARE
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here
SPYWAREBLASTER
SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.

Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here
IE-SPYAD
IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here
MVPS HOST FILE
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file

Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.
Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.
Google Toolbar - Get the free google toolbar to help stop pop up windows.
CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.

ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.
Winpatrol - Download and install the free version of Winpatrol.
A tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

After doing all these, your system will be optimised against future threats.

It's okay to delete the Hijack This folder in a couple weeks if everything is working okay.
Have a safe & happy computing day.

Please respond to this thread one more time so we can mark this thread as resolved.

**drakarst** · 11-29-2005, 11:36 PM

Cool, I'm on it. Thanks for the tips and thanks for all the help.

~drak

11-28-2005, 12:22 AM	#1 (permalink)
drakarst I helped the forums. Join Date: Nov 2005 Posts: 13 OS: XP	Windows Explorer crashing Hi, Every time I reboot, either my computer is frozen or I get a message saying "Windows Explorer has encountered a problem and needs to close." If I click on "Don't send error report" or "send error report," my computer then freezes. I am only able to post this because I clicked on neither. Also today I found that in my Internet Explorer, I had an additional toolbar next to files, tools, help, etc. that said "Main Links" and had links to casinos and other websites. I also had a Search Assistant that was linked to Blazefind. I used Symantec's Blazefind removal and I no longer have the Main Links nor the search toolbar. However, my Windows Explorer is still crashing. Any help would be greatly appreciated. Thanks in advance. Here is my HijackThis log. I ran HijackThis with that Windows Explorer popup...I hope it's ok. Logfile of HijackThis v1.99.1 Scan saved at 2:12:33 AM, on 11/28/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\System32\ezSP_Px.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE C:\WINDOWS\system32\wscntfy.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\dwwin.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: PowerReg Scheduler V3.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...t/VaioInfo.CAB O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.futuremark.com/global/msc37.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing) O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing) O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing) O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe (file missing) O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing) O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing) O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing) O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing) O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)

11-28-2005, 06:43 AM	#2 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,333 OS: N/A	Hello and Welcome to TSF! Please subscribe to this thread to get immediate notification of fixes as soon as they are posted. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Please download these additional files/programs. Do not run them untill instructed to do so. Unless otherwise stated, they should be stored in same directory as the HiJackThis program. CleanUp! - Install. Ewido Security Suite Install Ewido Security Suite When installing, under "Additional Options" uncheck.. Install background guard Install scan via context menu Double-click the icon on Desktop to launch Ewido You will need to update Ewido to the latest definition files. On the left hand side of the main screen click update. Then click on Start Update. The update will start and a progress bar will show the updates being installed. If you are having problems with the updater, you can use this link to manually update Ewido When you have finished updating, EXIT Ewido. 'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise. If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * With HiJackThis & place a check next to these items and select "Fix checked": R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file) O2 - BHO: brdg Class - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINDOWS\Downloaded Program Files\bridge.dll O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINDOWS\Downloaded Program Files\bridge.dll",Load O4 - Startup: PowerReg Scheduler V3.exe O16 - DPF: {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} (brdg Class) - http://www2.flingstone.com/cab/2000XP/CDTInc/bridge.cab * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot... In the popup box that appears, copy/paste in: C:\WINDOWS\Downloaded Program Files\bridge.dll Click the Open button. Click YES when prompted to restart your computer. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Next, please reboot your computer in SafeMode by doing the following: 1. Restart your computer 2. After hearing your computer beep once during startup, but before the Windows icon appears, press F8. 3. Instead of Windows loading as normal, a menu should appear 4. Select the first option, to run Windows in Safe Mode. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Uninstall the following programs, if present, using Control Panel->Add/Remove Programs: bridge Please note any other programs that you dont recognize in that list in your next response * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Run Cleanup! using the following configuration: 1. Click Options... 2. Set the slider to Standard CleanUp! 3. Uncheck the following: Delete Newsgroup cache Delete Newsgroup Subscriptions Scan local drives for temporary files 4. Click OK 5. Press the CleanUp! button to start the program. Reboot/logoff when prompted. * CleanUp! will not create any backups!! * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Run Ewido with it's updated definitions:(...it's important that all windows must be closed) Click Scanner Click Complete System Scan to begin scanning. Click OK when prompted to clean files With the first file it prompts to clean, select the option: "Perform action on all infections" .Choose clean and click OK. Once finished, click the Save report button & save the report to your desktop ** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * REBOOT TO NORMAL MODE Perform an online scan with Internet Explorer with Panda ActiveScan Click Scan your PC & a 'pop up' window shall appear. ensure that your pop up blocker doesn't block it Click Scan Now* Enter your e-mail address & click Scan Now ...begins downloading 8 MB Panda's ActiveX controls Begin the scan by selecting My Computer If it finds any malware, it will offer you a report. Click on see report. Then click Save report Post the contents of the report in your next reply You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report. Turn off the real time scanner of any existing antivirus program while performing the online scan * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button). Double-click the tmas-web-scan.exe icon It will say "Loading TrendMicro definitions". Click "Start Scan" After it's done scanning, click "Scan Results" Make sure all items found have a check next to them, then click "Clean Threats Now". Click Exit. Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system. It would produce a log called "Antispyware.log", please double-click that log and copy the entire contents and paste them here. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * In your next post, please include fresh logs from: HiJackThis log Online Scan Ewido Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now __________________ Question - what have you done for the community today?

11-28-2005, 10:50 PM	#4 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,333 OS: N/A	You did very well but you have forgotten to include Panda ActiveScan's report. Please do so in your next reply. In the meanwhile, please visit this website - http://virusscan.jotti.org Submit these file(s) for a comprehensive scan & then post the results back here. C:\Windows\system32\wininet.dll __________________ Question - what have you done for the community today?

11-28-2005, 11:15 PM	#6 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,333 OS: N/A	Let's try investigating what's causing these crashes. Please go to Start > Run - type in eventvwr & click Ok In the ensuing Window, you would see a left & right pane. You will see Application, Security & System listed in the left pane. In the left pane click on Application. Click the gray title “Type” at the top of the source name column in the right pane to sort by type name, look for "Error". Double-click on the most recent 3, and evaluate the event description for any indication of the cause of the problem. Make note of the Description, EventID and Source of these Event Properties.Click on the button below the two arrows in the upper right corner. This will copy the event information to the clipboard. Paste the information for each event here Repeat the above step for System __________________ Question - what have you done for the community today?

11-29-2005, 07:47 AM	#8 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,333 OS: N/A	From the info above, it appears that you may have a failing hard drive. Let's try chkdsk first. Go to My Computer & select Drive C by right clicking on it. Select 'Properties' & choose the 'tools' tab. Click the 'Check Now' button for error-checking Tick both available options & click 'Start' Windows would require you to reboot for it to carry out the operation. Let me know how that went. Also find out if you have this file in your machine - C:\WINDOWS\system32\shdocvw.dll __________________ Question - what have you done for the community today?

11-28-2005, 05:09 PM	#3 (permalink)
drakarst I helped the forums. Join Date: Nov 2005 Posts: 13 OS: XP	Hi, Thanks so much for your help. I followed all the instructions. Unfortunately, Windows Explorer continues to crash whenever I reboot. Internet Explorer also crashes if I try to open it, so I'm using Opera right now. I don't think Opera allows ActiveX, so I wasn't able to use Panda scan. I wasn't able to remove Bridge from Add/Remove Programs, (it said something about not finding the module C:\Windows\Downloaded Program Files\bridge.dll) but I checked just now and Bridge is not in the list of programs anymore. :) Some other programs I did not recognize are: Futuremark Measurement Services Client OpenMG Secure Module 3.3.01 Quicken 2004 WildTangent Multiplayer Library My new HijackThis Log: Logfile of HijackThis v1.99.1 Scan saved at 7:02:09 PM, on 11/28/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\System32\ezSP_Px.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\dwwin.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...t/VaioInfo.CAB O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.futuremark.com/global/msc37.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing) O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing) O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing) O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe (file missing) O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing) O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing) O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing) O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing) O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing) My Ewido report: --------------------------------------------------------- ewido security suite - Scan report --------------------------------------------------------- + Created on: 5:50:50 PM, 11/28/2005 + Report-Checksum: 4B3FEAFD + Scan result: HKLM\SOFTWARE\180solutions -> Spyware.180Solutions : Cleaned with backup HKLM\SOFTWARE\180solutions\msbb -> Spyware.180Solutions : Cleaned with backup HKLM\SOFTWARE\Classes\Bridge.brdg -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Bridge.brdg\CLSID -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Bridge.brdg\CLSID\\ -> Spyware.WinFavorites : Cleaned with backup HKLM\SOFTWARE\Classes\Bridge.brdg\CurVer -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Bridge.brdg.1 -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Bridge.brdg.1\CLSID\\ -> Spyware.WinFavorites : Cleaned with backup HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup HKLM\SOFTWARE\Classes\CLSID\{80BB7465-A638-43B5-9827-8E8FE38DFCC1} -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\CLSID\{80BB7465-A638-43B5-9827-8E8FE38DFCC1}\TypeLib\\ -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{4FDBDBAD-FEFE-4C4C-9CC1-1181052AFB12} -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{4FDBDBAD-FEFE-4C4C-9CC1-1181052AFB12}\TypeLib\\ -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{8EEE58D5-130E-4CBD-9C83-35A0564EA119} -> Spyware.CashBack : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{8EEE58D5-130E-4CBD-9C83-35A0564EA119}\TypeLib\\ -> Spyware.BargainBuddy : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{B88A3AF1-4F1B-4400-8FFB-3FCB108CE115} -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Interface\{B88A3AF1-4F1B-4400-8FFB-3FCB108CE115}\TypeLib\\ -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Jao.jao -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Jao.jao\CLSID -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Jao.jao\CLSID\\ -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Jao.jao\CurVer -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Jao.jao.1 -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\Jao.jao.1\CLSID\\ -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX\CLSID\\ -> Spyware.MiniBug : Cleaned with backup HKLM\SOFTWARE\Classes\MiniBugTransporter.MiniBugTransporterX.1\CLSID\\ -> Spyware.MiniBug : Cleaned with backup HKLM\SOFTWARE\Classes\TypeLib\{C094876D-1B0E-46FA-B6A6-7FFC0F970C27} -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Classes\TypeLib\{DDAF2479-6F00-4599-998A-3ED75686C6D0} -> Spyware.BlazeFind : Cleaned with backup HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\nCASE -> Spyware.180Solutions : Cleaned with backup HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/bridge.dll\\.Owner -> Spyware.WinFavorites : Cleaned with backup HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/bridge.dll\\{9C691A33-7DDA-4C2F-BE4C-C176083F35CF} -> Spyware.WinFavorites : Cleaned with backup HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/jao.dll\\.Owner -> Spyware.WinFavorites : Cleaned with backup HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\ModuleUsage\C:/WINDOWS/Downloaded Program Files/jao.dll\\{9C691A33-7DDA-4C2F-BE4C-C176083F35CF} -> Spyware.WinFavorites : Cleaned with backup HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IESearchbarIESearchbar -> Spyware.ISTBar : Cleaned with backup HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Avenue Media -> Spyware.InternetOptimizer : Cleaned with backup HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\IESearchbar -> Spyware.BlazeFind : Cleaned with backup HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\IESearchbar\IESearchbar -> Spyware.BlazeFind : Cleaned with backup HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{71ED4FBA-4024-4BBE-91DC-9704C93F453E} -> Spyware.BlazeFind : Cleaned with backup HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7C559105-9ECF-42B8-B3F7-832E75EDD959} -> Spyware.ISTBar : Cleaned with backup HKU\S-1-5-21-3407587469-3871427772-679365818-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9C691A33-7DDA-4C2F-BE4C-C176083F35CF} -> Spyware.WinFavorites : Cleaned with backup C:\Program Files\ClearSearch\CSBIINST.DLL -> Spyware.ClearSearch : Cleaned with backup C:\Program Files\ClearSearch\CSIEINST.DLL -> Spyware.ClearSearch : Cleaned with backup C:\Program Files\ClearSearch\CSSSINST.DLL -> Spyware.ClearSearch : Cleaned with backup C:\Program Files\Common Files\Sony Shared\Visualizer\ExlGen.dll -> Dialer.Generic : Cleaned with backup C:\Program Files\Design Science\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup C:\Program Files\HijackThis\backups\backup-20051128-163350-744.dll -> TrojanSpy.Briss.g : Cleaned with backup C:\Program Files\HijackThis\backups\backup-20051128-163350-916.dll -> TrojanSpy.Briss.g : Cleaned with backup C:\Program Files\Internet Optimizer -> Spyware.InternetOptimizer : Cleaned with backup C:\Program Files\Netscape\Netscape\Plugins\npwthost.dll -> Spyware.WildTangent : Cleaned with backup C:\WINDOWS\Downloaded Program Files\jao.dll -> TrojanSpy.Briss.g : Cleaned with backup C:\WINDOWS\system32\axuninstall.exe -> Spyware.BlazeFind : Cleaned with backup C:\WINDOWS\system32\omniband.dll -> Spyware.BlazeFind : Cleaned with backup C:\WINDOWS\wt\wtvh.dll -> Spyware.WildTangent : Cleaned with backup ::Report End After I finished scanning TrendMicro the second time, it crashed. Here is the logfile though: Started Scanning Internet Cookies Programs in Memory Windows Registry Found '' in 'Software\KaZaA\CloudLoad' Found '' in 'Software\KaZaA\ConnectionInfo' Found '' in 'Software\KaZaA\LocalContent' Found '' in 'Software\Kazaa' Found '' in 'SOFTWARE\Kazaa\Bandwidth\in' Found '' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate' Found '' in 'SOFTWARE\Kazaa\Bandwidth\out' Found '' in 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bridge' Found 'b' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate' Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\in' Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\out' Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\in' Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\out' Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\in' Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\out' Found 'DatabaseDir' in 'SOFTWARE\Kazaa\LocalContent' Found 'DownloadDir' in 'SOFTWARE\Kazaa\LocalContent' Found 'ListenPort' in 'SOFTWARE\Kazaa' Found 'my_ip_address' in 'SOFTWARE\Kazaa' Found 'time' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate' Found 'KazaaNet' in 'SOFTWARE\Kazaa\ConnectionInfo' Found '' in 'Software\Microsoft\Internet Explorer\Explorer Bars\{30D02401-6A81-11D0-8274-00C04FD5AE38}' Internet URL Shortcuts Files and Directories Started Scanning Internet Cookies Programs in Memory Windows Registry Found '' in 'Software\KaZaA\CloudLoad' Found '' in 'Software\KaZaA\ConnectionInfo' Found '' in 'Software\KaZaA\LocalContent' Found '' in 'Software\Kazaa' Found '' in 'SOFTWARE\Kazaa\Bandwidth\in' Found '' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate' Found '' in 'SOFTWARE\Kazaa\Bandwidth\out' Found '' in 'SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\bridge' Found 'b' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate' Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\in' Found 'b0' in 'SOFTWARE\Kazaa\Bandwidth\out' Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\in' Found 'b0seconds' in 'SOFTWARE\Kazaa\Bandwidth\out' Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\in' Found 'b1' in 'SOFTWARE\Kazaa\Bandwidth\out' Found 'DatabaseDir' in 'SOFTWARE\Kazaa\LocalContent' Found 'DownloadDir' in 'SOFTWARE\Kazaa\LocalContent' Found 'ListenPort' in 'SOFTWARE\Kazaa' Found 'my_ip_address' in 'SOFTWARE\Kazaa' Found 'time' in 'SOFTWARE\Kazaa\Bandwidth\LastEstimate' Found 'KazaaNet' in 'SOFTWARE\Kazaa\ConnectionInfo' Found '' in 'Software\Microsoft\Internet Explorer\Explorer Bars\{30D02401-6A81-11D0-8274-00C04FD5AE38}' Internet URL Shortcuts Files and Directories Found '' in 'C:\Program Files\ClearSearch' Found 'np.tmp' in 'C:\Program Files\Kazaa Lite\db' Found '' in 'C:\Program Files\Lycos' Found '' in 'C:\Program Files\Lycos\Sidesearch' Found 'biini.inf' in 'C:\WINDOWS\inf' Finished Scanning Started Backup Finished Backup Started Cleaning Checking for 'C:\Program Files\ClearSearch' in shortcut areas. Checking for 'C:\Program Files\ClearSearch' in startup areas. Cleaning 'C:\Program Files\ClearSearch' Checking for 'C:\Program Files\ClearSearch\control.dat' in shortcut areas. Checking for 'C:\Program Files\ClearSearch\control.dat' in startup areas. Cleaning 'C:\Program Files\ClearSearch\control.dat' Checking for 'C:\Program Files\Kazaa Lite\db\np.tmp' in shortcut areas. Checking for 'C:\Program Files\Kazaa Lite\db\np.tmp' in startup areas. Cleaning 'C:\Program Files\Kazaa Lite\db\np.tmp' Checking for 'C:\Program Files\Lycos' in shortcut areas. Checking for 'C:\Program Files\Lycos' in startup areas. Cleaning 'C:\Program Files\Lycos' Checking for 'C:\Program Files\Lycos\Sidesearch' in shortcut areas. Checking for 'C:\Program Files\Lycos\Sidesearch' in startup areas. Cleaning 'C:\Program Files\Lycos\Sidesearch' [SCANMODS] The file 'C:\Program Files\Lycos\Sidesearch' was not found. Most likely already cleaned by another scanner module. Checking for 'C:\WINDOWS\inf\biini.inf' in shortcut areas. Checking for 'C:\WINDOWS\inf\biini.inf' in startup areas. Cleaning 'C:\WINDOWS\inf\biini.inf' Finished Cleaning Started Scanning Internet Cookies Programs in Memory Windows Registry Internet URL Shortcuts Files and Directories Finished Scanning

11-28-2005, 10:54 PM	#5 (permalink)
drakarst I helped the forums. Join Date: Nov 2005 Posts: 13 OS: XP	Hi, Thanks for the advice. My Internet Explorer crashes whenever I try to open it, so I'm using Opera, but I don't think Opera allows me to use ActiveX, so I wasn't able to use Panda's scan. :( I scanned C:\Windows\system32\wininet.dll on that website but found nothing: Service load: 0% 100% File: wininet.dll Status: OK (Note: this file has been scanned before. Therefore, this file's scan results will not be stored in the database) MD5 af61ebb1f550175eff406d545d6ab086 Packers detected: - Scanner results AntiVir Found nothing ArcaVir Found nothing Avast Found nothing AVG Antivirus Found nothing BitDefender Found nothing ClamAV Found nothing Dr.Web Found nothing F-Prot Antivirus Found nothing Fortinet Found nothing Kaspersky Anti-Virus Found nothing NOD32 Found nothing Norman Virus Control Found nothing UNA Found nothing VBA32 Found nothing

11-28-2005, 11:24 PM	#7 (permalink)
drakarst I helped the forums. Join Date: Nov 2005 Posts: 13 OS: XP	Hi, Thanks for the quick reply heh. Last 3 Application Errors: Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1005 Date: 11/28/2005 Time: 7:01:44 PM User: N/A Computer: ALEXANDERJIANG Description: Windows cannot access the file C:\WINDOWS\system32\shdocvw.dll for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Shell Doc Object and Control Library because of this error. Program: Shell Doc Object and Control Library File: C:\WINDOWS\system32\shdocvw.dll The error value is listed in the Additional Data section. User Action 1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again. 2. If the file still cannot be accessed and - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted. - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer. 3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER. 4. If the problem persists, restore the file from a backup copy. 5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance. Additional Data Error value: C000009C Disk type: 3 For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 11/28/2005 Time: 7:01:49 PM User: N/A Computer: ALEXANDERJIANG Description: Faulting application explorer.exe, version 6.0.2900.2180, faulting module shdocvw.dll, version 6.0.2900.2753, fault address 0x000c0e60. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 65 78 70 ure exp 0018: 6c 6f 72 65 72 2e 65 78 lorer.ex 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 0028: 30 30 2e 32 31 38 30 20 00.2180 0030: 69 6e 20 73 68 64 6f 63 in shdoc 0038: 76 77 2e 64 6c 6c 20 36 vw.dll 6 0040: 2e 30 2e 32 39 30 30 2e .0.2900. 0048: 32 37 35 33 20 61 74 20 2753 at 0050: 6f 66 66 73 65 74 20 30 offset 0 0058: 30 30 63 30 65 36 30 00c0e60 Event Type: Error Event Source: Application Error Event Category: (100) Event ID: 1000 Date: 11/27/2005 Time: 9:58:41 PM User: N/A Computer: ALEXANDERJIANG Description: Faulting application iexplore.exe, version 6.0.2900.2180, faulting module shdocvw.dll, version 6.0.2900.2753, fault address 0x000c0e60. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 46 61 69 6c ion Fail 0010: 75 72 65 20 20 69 65 78 ure iex 0018: 70 6c 6f 72 65 2e 65 78 plore.ex 0020: 65 20 36 2e 30 2e 32 39 e 6.0.29 0028: 30 30 2e 32 31 38 30 20 00.2180 0030: 69 6e 20 73 68 64 6f 63 in shdoc 0038: 76 77 2e 64 6c 6c 20 36 vw.dll 6 0040: 2e 30 2e 32 39 30 30 2e .0.2900. 0048: 32 37 35 33 20 61 74 20 2753 at 0050: 6f 66 66 73 65 74 20 30 offset 0 0058: 30 30 63 30 65 36 30 00c0e60 Last 3 System Errors: Event Type: Error Event Source: Disk Event Category: None Event ID: 7 Date: 11/28/2005 Time: 7:01:44 PM User: N/A Computer: ALEXANDERJIANG Description: The device, \Device\Harddisk0\D, has a bad block. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 03 00 68 00 01 00 b6 00 ..h...¶. 0008: 00 00 00 00 07 00 04 c0 .......À 0010: 00 01 00 00 9c 00 00 c0 ....œ..À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 80 07 97 04 00 00 00 .€.—.... 0028: b9 14 00 00 00 00 00 00 ¹....... 0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ.... 0038: 40 00 00 84 02 00 00 00 @..„.... 0040: 00 20 0a 12 40 03 20 40 . ..@. @ 0048: 00 00 00 00 0a 00 00 00 ........ 0050: 00 00 00 00 00 18 ce 84 ......Î„ 0058: 00 00 00 00 48 03 95 84 ....H.•„ 0060: 02 00 00 00 c0 83 4b 02 ....ÀƒK. 0068: 28 00 02 4b 83 c0 00 00 (..KƒÀ.. 0070: 20 00 00 00 00 00 00 00 ....... 0078: f0 00 03 00 00 00 00 0b ð....... 0080: 00 00 00 00 00 00 00 00 ........ 0088: 00 00 00 00 00 00 00 00 ........ Event Type: Error Event Source: Disk Event Category: None Event ID: 7 Date: 11/28/2005 Time: 7:01:15 PM User: N/A Computer: ALEXANDERJIANG Description: The device, \Device\Harddisk0\D, has a bad block. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 03 00 68 00 01 00 b6 00 ..h...¶. 0008: 00 00 00 00 07 00 04 c0 .......À 0010: 00 01 00 00 9c 00 00 c0 ....œ..À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 a0 06 97 04 00 00 00 ..—.... 0028: 75 09 00 00 00 00 00 00 u....... 0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ.... 0038: 40 00 00 84 02 00 00 00 @..„.... 0040: 00 20 0a 12 40 03 20 40 . ..@. @ 0048: 00 00 00 00 14 00 00 00 ........ 0050: 00 00 00 00 b0 ca b7 84 ....°Ê·„ 0058: 00 00 00 00 80 c8 b7 84 ....€È·„ 0060: 02 00 00 00 50 83 4b 02 ....PƒK. 0068: 28 00 02 4b 83 50 00 01 (..KƒP.. 0070: 00 00 00 00 00 00 00 00 ........ 0078: f0 00 03 00 00 00 00 0b ð....... 0080: 00 00 00 00 00 00 00 00 ........ 0088: 00 00 00 00 00 00 00 00 ........ Event Type: Error Event Source: Disk Event Category: None Event ID: 7 Date: 11/28/2005 Time: 6:59:32 PM User: N/A Computer: ALEXANDERJIANG Description: The device, \Device\Harddisk0\D, has a bad block. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 03 00 68 00 01 00 b6 00 ..h...¶. 0008: 00 00 00 00 07 00 04 c0 .......À 0010: 00 01 00 00 9c 00 00 c0 ....œ..À 0018: 00 00 00 00 00 00 00 00 ........ 0020: 00 a0 06 97 04 00 00 00 ..—.... 0028: 52 09 00 00 00 00 00 00 R....... 0030: ff ff ff ff 01 00 00 00 ÿÿÿÿ.... 0038: 40 00 00 84 02 00 00 00 @..„.... 0040: 00 20 0a 12 40 03 20 40 . ..@. @ 0048: 00 00 00 00 14 00 00 00 ........ 0050: 00 00 00 00 c0 f9 ce 84 ....ÀùÎ„ 0058: 00 00 00 00 90 f7 ce 84 ....÷Î„ 0060: 02 00 00 00 50 83 4b 02 ....PƒK. 0068: 28 00 02 4b 83 50 00 01 (..KƒP.. 0070: 00 00 00 00 00 00 00 00 ........ 0078: f0 00 03 00 00 00 00 0b ð....... 0080: 00 00 00 00 00 00 00 00 ........ 0088: 00 00 00 00 00 00 00 00 ........

11-29-2005, 03:51 PM	#9 (permalink)
drakarst I helped the forums. Join Date: Nov 2005 Posts: 13 OS: XP	Hi, I scanned the drive, and it said that the volume was clean with type NTFS. I have C:\WINDOWS\system32\shdocvw.dll, it is 1.41 MB. By the way, on Symantec's website, they describe Adware.Blazefind as: "May exhibit some of the following behaviour: Restarts explorer.exe and hooks the .dll into all processes that inherit from IEFrame class. Redirects search queries in Internet Explorer to www.blazefind.com Adds "Main Links" menu to Internet Explorer browser that contain links to other Web sites. Displays advertisements listed in the encrypted file %Windir%\System32\omniprivacy.khtml." I definitely had Blazefind on my computer (I had the Main Links menu)...maybe Blazefind is restarting my explorer.exe? Thanks again for the help so far

11-29-2005, 10:47 PM	#10 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,333 OS: N/A	Please do this.. Go to Start > Run - type cmd <Press Enter> In the ensuing command prompt, type this in: dir /a /s c:\windows\shdocvw.dll >subs.txt \|notepad.exe subs.txt It shall produce a log for you to post back here __________________ Question - what have you done for the community today?

11-29-2005, 11:08 PM	#12 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,333 OS: N/A	Okay...you have several copies of this file. Go to each copy of this file & right click on it Select Properties & checkout it's version number. The one we're looking for is - 6.0.2900.2753 Once you have found it, copy it to this directory - C:\Windows\system32\dllcache After you have done that, go to this directory - C:\Windows\system32 Rename the existing copy of shdocvw.dll to shdocvw.dll2 Wait for 5 seconds & then refresh (Press F5 on your keyboard) the window You should see Windows regenerating a new copy for you Once that's done, reboot your computer & post a new HJT log __________________ Question - what have you done for the community today?

11-29-2005, 11:28 PM	#13 (permalink)
drakarst I helped the forums. Join Date: Nov 2005 Posts: 13 OS: XP	Hi, THANKS SO MUCH!!! Windows doesn't crash, and neither does Internet Explorer I'll go make a donation now hehe. Logfile of HijackThis v1.99.1 Scan saved at 1:27:15 AM, on 11/30/2005 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\Ati2evxx.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\WINDOWS\System32\ezSP_Px.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE C:\WINDOWS\system32\wscntfy.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\iPod\bin\iPodService.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe O4 - HKLM\..\Run: [SonyPowerCfg] C:\Program Files\Sony\VAIO Power Management\SPMgr.exe O4 - HKLM\..\Run: [VAIO Update 2] "C:\Program Files\Sony\VAIO Update 2\VAIOUpdt.exe" /Stationary O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe O4 - HKLM\..\Run: [VAIO Recovery] C:\WINDOWS\Sonysys\VAIO Recovery\PartSeal.exe O4 - HKLM\..\Run: [Mouse Suite 98 Daemon] ICO.EXE O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_01\bin\npjpi142_01.dll O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\OFFICE11\REFIEBAR.DLL O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople O16 - DPF: {02CF1781-EA91-4FA5-A200-646E8241987C} (VaioInfo.CMClass) - http://ciscdb.sel.sony.com/support/p...t/VaioInfo.CAB O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_44.cab O16 - DPF: {D1E7CBDA-E60E-4970-A01C-37301EF7BF98} (Measurement Services Client v.3.7) - http://gameadvisor.futuremark.com/global/msc37.cab O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing) O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe O23 - Service: VAIO Media Music Server (VAIOMediaPlatform-MusicServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Music\SSSvr.exe" /Service=VAIOMediaPlatform-MusicServer-AppServer /DisplayName="VAIO Media Music Server (file missing) O23 - Service: VAIO Media Music Server (HTTP) (VAIOMediaPlatform-MusicServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-MusicServer-HTTP /RegRoot="Software\Sony Corporation\VAIO Media Platform\2.0" /RegExt="Applications\MusicServer\HTTP (file missing) O23 - Service: VAIO Media Music Server (UPnP) (VAIOMediaPlatform-MusicServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing) O23 - Service: VAIO Media Photo Server (VAIOMediaPlatform-PhotoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Photo\appsrv\PhotoAppSrv.exe (file missing) O23 - Service: VAIO Media Photo Server (HTTP) (VAIOMediaPlatform-PhotoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-PhotoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\PhotoServer\HTTP (file missing) O23 - Service: VAIO Media Photo Server (UPnP) (VAIOMediaPlatform-PhotoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing) O23 - Service: VAIO Media Video Server (VAIOMediaPlatform-VideoServer-AppServer) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Video\GPVSvr.exe" /Service=VAIOMediaPlatform-VideoServer-AppServer /DisplayName="VAIO Media Video Server (file missing) O23 - Service: VAIO Media Video Server (HTTP) (VAIOMediaPlatform-VideoServer-HTTP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe" /Service=VAIOMediaPlatform-VideoServer-HTTP /RegRoot="SOFTWARE\Sony Corporation\VAIO Media Platform\2.0" /RegExt="\Applications\VideoServer\HTTP (file missing) O23 - Service: VAIO Media Video Server (UPnP) (VAIOMediaPlatform-VideoServer-UPnP) - Unknown owner - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe (file missing)

11-29-2005, 11:34 PM	#14 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,333 OS: N/A	Here's some homework for you to do... :)) . These simple steps will keep your computer clean and secure: CLEAR & RESET SYSTEM RESTORE'S CACHE Go to Start >> Run - type control sysdm.cpl,,4 & press Enter Tick on the checkbox - Turn off System Restore on all drives Click Apply Turn it back 'On' by unticking the same checkbox & click OK DISABLE THE VIEWING OF SYSTEM FILES From Windows Explorer, go to Tools>Folder Options> View tab. Untick - Show hidden files and folder Tick - Hide file extensions for known types Tick - Hide protected operating system files Click Yes to confirm & then click OK SECURING INTERNET EXPLORER From within Internet Explorer click on the Tools menu and then click on Internet Options. Select the Security tab Click once on the Internet icon so it becomes highlighted. Select Custom Level . Change 'Download signed ActiveX controls' to Prompt Change 'Download unsigned ActiveX controls' to Disable Change 'Initialize and script ActiveX controls not marked as safe' to Disable Change 'Installation of desktop items' to Prompt Change 'Launching programs and files in an IFRAME' to Prompt Change 'Navigate sub-frames across different domains' to Prompt When all these changes have been made, click on the OK button. If it prompts you as to whether or not you want to save the settings, press the Yes button. Select OK to exit the Internet Properties page. ANTIVIRUS SOFTWARE It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. FIREWALL Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here. Microsoft Windows Update Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates. SPYBOT - SEARCH & DESTROY Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here AD-AWARE Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here SPYWAREBLASTER SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites. Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here IE-SPYAD IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here MVPS HOST FILE The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN) Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness. Sun's Java - It's much more secure than Microsoft's Java Virtual Machine. Google Toolbar - Get the free google toolbar to help stop pop up windows. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders. ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT. ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry. NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster. Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here: Using Winpatrol to protect your computer from malicious software To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein After doing all these, your system will be optimised against future threats. It's okay to delete the Hijack This folder in a couple weeks if everything is working okay. Have a safe & happy computing day. Please respond to this thread one more time so we can mark this thread as resolved. __________________ Question - what have you done for the community today?

11-29-2005, 11:36 PM	#15 (permalink)
drakarst I helped the forums. Join Date: Nov 2005 Posts: 13 OS: XP	Cool, I'm on it. Thanks for the tips and thanks for all the help. ~drak