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| Resolved HJT Threads Resolved spyware and popup issues. |
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#1 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Trojan.downloads.ruins Need help
I have a trojan on my computer. ive had it now for a few weeks ive been tryin everything to get rid of it but nothing works, i have spyware doctor 3.2 license copy it recognizes the trojan but everytime it tries to get rid of it it tells me to go into safe mode and scan again. when i do that it cant find the trojan and says there are no viruses. spyware doctor can only recognize it when i log on to my computer the regular way, no safe mode. Can anyone recomend anything thank you? the name of the trojan is "trojan.download.ruins" or "trojandownloader.csl.100" thank you
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#2 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 23,247
OS: N/A
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Download HiJackThis - this program will help determine if there's any malware on your computer.
1. Double-click on the file you just downloaded. 2. Click on the "Unzip" button to install the newer version. 3. It will by default install to the directory - C:\Program Files\HiJackThis\ 4. If it gives you an intro screen, just choose - Do a system scan and save a logfile. 5. If you don't get the intro screen, just hit [Scan] and then click on Save log. 6. Post the HiJackThis.log file here.
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#3 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Thank you very much. the log file is right here. i will gladly make a donation, if you can get this garbage off my computer, lol thank you. I already deleted a few things so i dunno if that will be a problem.
Logfile of HijackThis v1.99.1 Scan saved at 1 58 PM, on 11/28/2005Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\C\System32\smss.exe C:\C\system32\csrss.exe C:\C\system32\winlogon.exe C:\C\system32\services.exe C:\C\system32\lsass.exe C:\C\System32\Ati2evxx.exe C:\C\system32\svchost.exe C:\C\System32\svchost.exe C:\C\System32\svchost.exe C:\C\System32\svchost.exe C:\C\system32\spoolsv.exe C:\C\system32\Ati2evxx.exe C:\C\Explorer.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Analog Devices\SoundMAX\Smax4.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Zero Knowledge\Freedom\Freedom.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\Program Files\NetAssistant\bin\mpbtn.exe C:\Program Files\Common Files\Command Software\dvpapi.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\C\System32\wuauclt.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\C\System32\ctfmon.exe C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: PopKill Class - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\C\System32\msdxm.ocx O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\C\system32\NeroCheck.exe O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe" O4 - HKLM\..\Run: [dmugr.exe] C:\C\System32\dmugr.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [ctfmon.exe] C:\C\System32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearc...p=ZNxmk660YYCA O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\C\System32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\C\system32\ati2sgag.exe O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe |
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#4 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 23,247
OS: N/A
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Please print out these instructions for reference as you will have to restart your computer during the fix. An internet connection is required as the installer will need to download other files during the fix.
Please download & Install - FixWareout.exe When you reach the final page of the installation process, make sure "Run fixit" is checked. Follow the on-screen prompts & reboot your computer when instructed to do so. **Do not be alarmed if your computer takes longer than usual to load. After you have restarted, wait for HijackThis to launch automatically. With HiJackThis & place a check next to these items and select "Fix checked": O4 - HKLM\..\Run: [dmugr.exe] C:\C\System32\dmugr.exe Close HijackThis, and click OK to proceed. Locate & delete this file - C:\C\System32\dmugr.exe At the end of the fix, you may need to restart your computer again. Finally, please post the contents of the logfile C:\fixwareoutreport.txt, along with a new HijackThis log.
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#5 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Yes this is the report i havnt restarted yet. so im gonna restart and see wut happens. my background is still grey which means its still there. i jus wanted give you the report before i restart. everything seems to be goin just as you said though. let me restart and see if my background returns to normal. thank you.
Fixwareout ver 1.003 Post this report in the forums please Reg Entries that were deleted HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\wzsmd PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, There WILL be LEGIT FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE. »»»»» Search by size and names... »»»»» Misc files »»»»» Checking for older varients covered by the Rem3 tool |
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#6 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Yes i restarted and scanned with spyware doctor. The virus is gone thank you very much. i made a donation out to you already. but for some reason my desktop background is still grey. there is something covering my desktop, i can still acess my icons but i have no background pick its jus grey. i thought it was this trojan but i might have been wrong. when i right click and go to properties and view source this is what it gives me:
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <!---- ***** This file is automatically generated by Microsoft Windows ***** --------><HTML><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1252"></HEAD> <BODY style="BORDER-RIGHT: medium none; BORDER-TOP: medium none; BORDER-LEFT: medium none; BORDER-BOTTOM: medium none" bottomMargin=0 bgColor=#004e98 leftMargin=0 background="" topMargin=0 rightMargin=0> <DIV style="LEFT: 0px; WIDTH: 800px; POSITION: absolute; TOP: 0px; HEIGHT: 600px"><IMG style="LEFT: 0px; WIDTH: 100%; POSITION: absolute; TOP: 0px; HEIGHT: 100%" cache src="file:///C:/Documents%20and%20Settings/Jermaine/Local%20Settings/Application%20Data/Microsoft/Wallpaper1.bmp"> </DIV><IFRAME id=0 style="BACKGROUND: none transparent scroll repeat 0% 0%; LEFT: 0px; WIDTH: 800px; POSITION: absolute; TOP: 1px; HEIGHT: 569px" name=DeskMovrW marginWidth=0 marginHeight=0 src="file:///C:/C/desktop.html" frameBorder=0 scrolling=no subscribed_url="C:\C\desktop.html" resizeable=""> </IFRAME> <OBJECT id=ActiveDesktopMover style="LEFT: 0px; VISIBILITY: hidden; WIDTH: 0px; POSITION: absolute; TOP: 0px; HEIGHT: 0px; container: positioned; zIndex: 5" classid=clsid:72267F6A-A6F9-11D0-BC94-00C04FB67863></OBJECT> <OBJECT id=ActiveDesktopMoverW style="Z-INDEX: -1; LEFT: -1px; VISIBILITY: hidden; WIDTH: 802px; POSITION: absolute; TOP: 0px; HEIGHT: 571px; container: positioned" classid=clsid:72267F6A-A6F9-11D0-BC94-00C04FB67863></OBJECT> </BODY></HTML> and when i go to properties it says that the protocol: is file protocol the type is:Html document, connection: not encrypted, the address is: file://C:\C\desktop.html. when i try to search for it i can find it. is this another virus or do know how i could get rid of it? thank you very much. |
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#8 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Yes, i did another scan and here is the report. thank you.
Logfile of HijackThis v1.99.1 Scan saved at 2:04:16 AM, on 11/30/2005 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\C\System32\smss.exe C:\C\system32\csrss.exe C:\C\system32\winlogon.exe C:\C\system32\services.exe C:\C\system32\lsass.exe C:\C\System32\Ati2evxx.exe C:\C\system32\svchost.exe C:\C\System32\svchost.exe C:\C\System32\svchost.exe C:\C\System32\svchost.exe C:\C\system32\spoolsv.exe C:\C\system32\Ati2evxx.exe C:\C\Explorer.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Analog Devices\SoundMAX\Smax4.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Zero Knowledge\Freedom\Freedom.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\C\System32\ctfmon.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\Program Files\NetAssistant\bin\mpbtn.exe C:\Program Files\Common Files\Command Software\dvpapi.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\BitLord\BitLord.exe C:\C\System32\wuauclt.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.torrentspy.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: PopKill Class - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\C\System32\msdxm.ocx O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\C\system32\NeroCheck.exe O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe" O4 - HKLM\..\Run: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [ctfmon.exe] C:\C\System32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\C\System32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\C\system32\ati2sgag.exe O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe |
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#9 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 23,247
OS: N/A
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Please download these additional files/programs. Do not run them unless instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program. smitRem.exe - extract it to it's own folder. Ewido Security Suite
If you are having problems with the updater, you can use this link to manually update Ewido When you have finished updating, EXIT Ewido. If you have not already installed Ad-Aware SE 1.06, download and update aawsepersonal.exe 'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise. If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below. IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Next, reboot your computer in SafeMode :
* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Open Ad-aware and close ALL other windows. 1. Click on the ‘Gear’ icon (second from the left at the top of the window) to access the preferences/settings window:
3. Click Start 4. Choose - Perform Full System Scan 5. DeSelect "Search for negligible risk entries", as negligible risk entries (MRU's) are not considered to be a threat. 6. Click Next and Ad-Aware SE will scan your hard drive(s) with the options you have selected and clean automatically. 7. If Ad-Aware SE finds bad entries, you will receive a list of what it found in the window 8. Right-click on the list and choose Select All 9. Click Next to finish removing the items that were found * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Run Ewido with it's updated definitions:(...it's important that all windows must be closed)
** Ewido scan would require at least an hour. I suggest that you go grab a cup of coffee & do something else while you wait for it to complete. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen. Wait for the tool to complete and disk cleanup to finish. The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * Next go to Control Panel click Display>Desktop>Customize Desktop>Website>Uncheck "Security Info" if present. * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * REBOOT TO NORMAL MODE Perform an online scan with Internet Explorer with Panda ActiveScan
*You needn't remain online while it's doing the scan but you have to re-connect after it has finished to see the report. *Turn off the real time scanner of any existing antivirus program while performing the online scan * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * In your next post, please include fresh copies of:
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#10 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Hi again thanks alot, here are the reports.
HI JACK THIS: Logfile of HijackThis v1.99.1 Scan saved at 2:04:16 AM, on 11/30/2005 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\C\System32\smss.exe C:\C\system32\csrss.exe C:\C\system32\winlogon.exe C:\C\system32\services.exe C:\C\system32\lsass.exe C:\C\System32\Ati2evxx.exe C:\C\system32\svchost.exe C:\C\System32\svchost.exe C:\C\System32\svchost.exe C:\C\System32\svchost.exe C:\C\system32\spoolsv.exe C:\C\system32\Ati2evxx.exe C:\C\Explorer.EXE C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe C:\Program Files\Analog Devices\SoundMAX\Smax4.exe C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe C:\Program Files\Zero Knowledge\Freedom\Freedom.exe C:\Program Files\QuickTime\qttask.exe C:\Program Files\iTunes\iTunesHelper.exe C:\Program Files\Messenger\msmsgs.exe C:\Program Files\MSN Messenger\MsnMsgr.Exe C:\Program Files\Spyware Doctor\swdoctor.exe C:\C\System32\ctfmon.exe C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe C:\Program Files\NetAssistant\bin\mpbtn.exe C:\Program Files\Common Files\Command Software\dvpapi.exe C:\Program Files\Spyware Doctor\sdhelp.exe C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\BitLord\BitLord.exe C:\C\System32\wuauclt.exe C:\Program Files\Internet Explorer\IEXPLORE.EXE C:\Program Files\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/yco...search/ie.html R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.torrentspy.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/yco.../www.yahoo.com O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll O2 - BHO: PopKill Class - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Zero Knowledge\Freedom\pkR.dll O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\C\System32\msdxm.ocx O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\SoundMAX\SMax4PNP.exe O4 - HKLM\..\Run: [SoundMAX] "C:\Program Files\Analog Devices\SoundMAX\Smax4.exe" /tray O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start O4 - HKLM\..\Run: [Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [NeroFilterCheck] C:\C\system32\NeroCheck.exe O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.2\THGuard.exe" O4 - HKLM\..\Run: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startup O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q O4 - HKCU\..\Run: [ctfmon.exe] C:\C\System32\ctfmon.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe O4 - Global Startup: NetAssistant.lnk = C:\Program Files\NetAssistant\bin\matcli.exe O8 - Extra context menu item: &eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\C\System32\Ati2evxx.exe O23 - Service: ATI Smart - Unknown owner - C:\C\system32\ati2sgag.exe O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools - C:\Program Files\Spyware Doctor\sdhelp.exe O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe ONLINE SCAN: Incident Status Location Adware:adware/cws Not desinfected C:\DOCUMENTS AND SETTINGS\ALL USERS.C\FAVORITES\AdultGambling.url Adware:adware/wupd Not desinfected C:\C\SYSTEM32\ide21201.vxd Adware:adware/exact.bargainbuddyNot desinfected C:\C\msxct1.ini Adware:adware/ncase Not desinfected Windows Registry SMITFILES: smitRem © log file version 2.7 by noahdfear Microsoft Windows XP [Version 5.1.2600] The current date is: Wed 11/30/2005 The current time is: 21:33:24.04 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ checking for ShudderLTD key ShudderLTD key not present! checking for PSGuard.com key PSGuard.com key not present! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Existing Pre-run Files ~~~ Program Files ~~~ ~~~ Shortcuts ~~~ ~~~ Favorites ~~~ ~~~ system32 folder ~~~ ~~~ Icons in System32 ~~~ ~~~ Windows directory ~~~ ~~~ Drive root ~~~ ~~~ Miscellaneous Files/folders ~~~ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Remaining Post-run Files ~~~ Program Files ~~~ ~~~ Shortcuts ~~~ ~~~ Favorites ~~~ ~~~ system32 folder ~~~ ~~~ Icons in System32 ~~~ ~~~ Windows directory ~~~ ~~~ Drive root ~~~ ~~~ Miscellaneous Files/folders ~~~ ~~~ Wininet.dll ~~~ CLEAN! :) EDWIDO: RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 RegQueryValueEx failed, Value: 00000002 Im not to sure about what happened wit edwido but the logfile doesnt seem right. Again if this virus is removed off my comp i will gladly make a donation. |
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#11 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 23,247
OS: N/A
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Your log appears clean but Panda found some infected files. We'll be getting rid of those in awhile. Not quite sure what happened to Ewido though. That's not what it usually look like. Did it manage to detect anything whilst you were scanning?
Please Locate and delete the following files/folders: (let me know if you fail to find/delete any)
After you have done that, please try doing another scan with Ewido. Let me know if it's still giving you the strange log. Also tell me if yous Desktop background is still grey. If so, kindly post a screenshot of what it currently looks like.
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#12 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Thanks i deleted all the infected files above. but my background is still the same. i think one of the viruses might have left somthing behind. since the scan found nothing harmful i dont think i have to worry right now.ill probably reformat sometime in the near future. i dont have a digi cam so i cant send you a screen shot. thank you very much for all the help.
Last edited by takuma190; 12-02-2005 at 11:54 PM. |
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#13 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 23,247
OS: N/A
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You dont need a digicam for a screenshot.
Just press the "Print Screen" button on your keyboard. Then go to Start > Run - type mspaint & click Ok. When mspaint opens, go to Edit & select Paste. Save the picture in the jpeg format & attach it in your next post. Next go to Control Panel click Display>Desktop>Customize Desktop>Website Under webpages:, uncheck everything there & click Ok.
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#14 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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background pic
aight, lol. I never knew you could do that. i have the picture attached below, you can see that its not supposed to be like that. also when ever i move my cursor it flashes. i dunno if that will be of any help. after i went to control panel and unclicked all the items from display it disappeared i have a blue. background now. i know its still there i jus thought i should tell you. thanks alot.
Last edited by takuma190; 12-04-2005 at 06:57 PM. |
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#16 (permalink) |
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Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
Join Date: May 2005
Posts: 23,247
OS: N/A
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Your system is clean. Kindly follow these simple steps in order to keep your computer clean and secure:
Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein After doing all these, your system will be optimised against future threats. It's okay to delete the Hijack This folder in a couple weeks if everything is working okay. Have a safe & happy computing day. ![]() Please respond to this thread one more time so we can mark this thread as resolved.
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Last edited by sUBs; 12-04-2005 at 09:16 PM. |
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#17 (permalink) |
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Registered User
Join Date: Nov 2005
Posts: 21
OS: xp
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Thank you very much for all the help. i couldnt download windows xp2 because i dont have a real serial for this wondows. Im looking through the programs you sent me to see what i want, i also made a small donation. you guys are a big help thank you very much.
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