Ctrl+Alt+Delete error

[JPSkil]

Hi my ctrl+alt+delete combo will not work. (No it is not the keyboard. I know this because a box comes up with my user ID etc. and the options to disconnect or logoff. I no longer have any other options.) I ran spybot and adaware to no avail. Here is my Hijack this log file:

Logfile of HijackThis v1.99.0
Scan saved at 6:26:19 PM, on 11/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\AOL\1104963139\ee\AOLHostManager.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\Common Files\AOL\1104963139\ee\AOLServiceHost.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Panasonic\Palmcorder\CARD LINK (for USB)\regcnt09.exe
c:\program files\common files\aol\1104963139\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1104963139\ee\AOLServiceHost.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Documents and Settings\John Paul Castellano\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [wboicnazioiih] C:\WINDOWS\System32\umkcsvu.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [igtabs] C:\WINDOWS\system32\igtabs.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104963139\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - Startup: Registration Brothers In Arms EiB Demo.LNK = C:\Documents and Settings\John Paul Castellano\My Documents\bia_eib_pc_demo\Brothers in Arms Earned in Blood DEMO PC\Support\Register\RegistrationReminder.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: CARD Monitor.lnk = C:\Program Files\Panasonic\Palmcorder\CARD LINK (for USB)\regcnt09.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL (file missing)
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualapple.com/activegs.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_41.cab
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/Activ...veLauncher.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125703070234
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/download...1/axofupld.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O23 - Service: AOL Connectivity Service - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sony SPTI Service - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: WAN Miniport (ATW) Service - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[sUBs]

Hello and Welcome

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.


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Please download these additional files/programs. Do not run them until instructed to do so.
Unless otherwise stated, they should be stored in same directory as the HiJackThis program.

CleanUp.exe - Install.

UnHookExec.inf - Right-click the UnHookExec.inf file and click install. (This is a small file. It does not display any notice or boxes when you run it.)


'UNPLUG'/DISCONNECT YOUR COMPUTER FROM THE INTERNET WHEN YOU HAVE FINISHED DOWNLOADING


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


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Start HiJackThis & go to Config>Misc Tools> Open process manager
Select the following and click Kill process one at a time. * Some entries may not be present

• C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

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Uninstall the following programs, if present, using Control Panel->Add/Remove Programs:

• ViewPoint

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With HiJackThis & place a check next to these items and select "Fix checked":

O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: (no name) - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [wboicnazioiih] C:\WINDOWS\System32\umkcsvu.exe
O4 - HKLM\..\Run: [igtabs] C:\WINDOWS\system32\igtabs.exe
O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} - http://install.wildtangent.com/Acti...iveLauncher.cab


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If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.

• Tick - Show hidden files and folder
• Untick - Hide file extensions for known types
• Untick - Hide protected operating system files

Click Yes to confirm & then click OK

Locate and delete the following files/folders: (let me know if you fail to find/delete any)

• C:\Program Files\Viewpoint\
  C:\WINDOWS\System32\umkcsvu.exe
  C:\WINDOWS\system32\igtabs.exe

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Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:

• Delete Newsgroup cache
• Delete Newsgroup Subscriptions
• Scan local drives for temporary files

4. Click OK
5. Press the CleanUp! button to start the program. Reboot/logoff when prompted.
* CleanUp! will not create any backups!!


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Please perform an online scan with Internet Explorer at one of the following sites:

• Panda ActiveScan
  
  
• Kaspersky Web Scanner

Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


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Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).

• Double-click the tmas-web-scan.exe icon
• It will say "Loading TrendMicro definitions".
• Click "Start Scan"

After it's done scanning, click "Scan Results"

• Make sure all items found have a check next to them, then click "Clean Threats Now".
• Click Exit.

Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’

It would produce a log called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.


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In your next post, please include fresh logs from:

1. HiJackThis
2. Online scan
3. Antispyware.log

Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now

[JPSkil]

Ok I followed your steps and here are the results/problems:

Could not locate/delete
C:\WINDOWS\System32\umkcsvu.exe
C:\WINDOWS\system32\igtabs.exe

When trying to use Trend Micro came across this error:
[SSENGINE]Unknown.Error#: 0x80040e14

Here are the results of the pandascan:


Incident Status Location
Adware:adware/topconvert No disinfected C:\WINDOWS\DOWNLOADED PROGRAM FILES\loader2.ocx

Adware:adware/keenvalue No disinfected C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.bho
Adware:adware/savenow No disinfected Windows Registry
Virus:W32/Wallon.A.worm Disinfected C:\alpha.exe
Adware:Adware/PurityScan No disinfected C:\Documents and Settings\All Users\Application Data\SecTaskMan\eetu.exe.q_427E3801_q
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\file\1.0\Dummy.class-1b5b6bd7-3d332d9e.class
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\file\1.0\Dummy.class-3728a310-2115b92f.class

Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\file\1.0\VerifierBug.class-6a1afc2d-78b90a3a.class
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\file\1.0\VerifierBug.class-762624a6-20d5f062.class
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\ar3.jar-58581c27-29213cf4.zip[Gummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\ar3.jar-58581c27-29213cf4.zip[Counter.class] oit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\ar3.jar-58581c27-29213cf4.zip[VerifierBug.class]
Virus:Trj/ClassLoader.E Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\ar3.jar-58581c27-29213cf4.zip[Beyond.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-47d56b6b-53037c8b.zip[BlackBox.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-47d56b6b-53037c8b.zip[VerifierBug.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-47d56b6b-53037c8b.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-47d56b6b-53037c8b.zip[Beyond.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-9275328-44e1d92e.zip[BlackBox.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-9275328-44e1d92e.zip[VerifierBug.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-9275328-44e1d92e.zip[Dummy.class]
Virus:Exploit/ByteVerify Disinfected C:\Documents and Settings\John Paul Castellano\.jpi_cache\jar\1.0\count.jar-9275328-44e1d92e.zip[Beyond.class]
Virus:Trj/Downloader.CVB Disinfected C:\ms32.tmp
Adware:Adware/BookedSpace No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP713\A0190959.exe
Adware:Adware/nCase No disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP713\A0190960.dll
Virus:W32/Wallon.A.worm Disinfected C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP713\A0191314.exe
Adware:Adware/NetPals No disinfected C:\WINDOWS\03wu26rd.exe
Virus:Trj/Bookmark.E Disinfected C:\WINDOWS\bookmarks.exe
Adware:Adware/WUpd No disinfected C:\WINDOWS\Downloaded Program Files\DeskAdX.dll
Adware:Adware/XPlugin No disinfected C:\WINDOWS\SYSTEM32\consys98.exe
Adware:Adware/XPlugin No disinfected C:\WINDOWS\SYSTEM32\consys99.exe
Adware:Adware/Megasearch No disinfected C:\WINDOWS\SYSTEM32\MegasearchBarSetup.dll
Adware:Adware/StatBlaster No disinfected C:\WINDOWS\SYSTEM32\O
Virus:Trojan Horse Disinfected C:\WINDOWS\SYSTEM32\secupd0312.exe
Adware:Adware/XPlugin No disinfected C:\WINDOWS\SYSTEM32\secupd050104.exe
Adware:Adware/XPlugin No disinfected C:\WINDOWS\SYSTEM32\secupd1203.exe
Adware:Adware/XPlugin No disinfected C:\WINDOWS\SYSTEM32\supd180204.exe

HERE IS THE HIJACK THIS LOG:

Logfile of HijackThis v1.99.1
Scan saved at 11:53:51 PM, on 11/16/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\AOL\1104963139\ee\AOLHostManager.exe
C:\Program Files\QUICKENW\QAGENT.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\AOL\1104963139\ee\AOLServiceHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
C:\Program Files\Panasonic\Palmcorder\CARD LINK (for USB)\regcnt09.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
c:\program files\common files\aol\1104963139\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1104963139\ee\AOLServiceHost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\My Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104963139\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - Startup: Registration Brothers In Arms EiB Demo.LNK = C:\Documents and Settings\John Paul Castellano\My Documents\bia_eib_pc_demo\Brothers in Arms Earned in Blood DEMO PC\Support\Register\RegistrationReminder.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: CARD Monitor.lnk = C:\Program Files\Panasonic\Palmcorder\CARD LINK (for USB)\regcnt09.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL (file missing)
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualapple.com/activegs.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_41.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125703070234
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/download...1/axofupld.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe


THank you for your help

[sUBs]

Download & launch KillBox v2.0.0.175.exe (it's important that you get version v2.0.0.175)

Select the following option - delete on Reboot
Use your mouse to select all the filenames listed below & then right-click & select Copy

• C:\WINDOWS\SYSTEM32\DRIVERS\ETC\hosts.bho
  C:\Documents and Settings\All Users\Application Data\SecTaskMan\eetu.exe.q_427E3801_q
  C:\WINDOWS\03wu26rd.exe
  C:\WINDOWS\Downloaded Program Files\DeskAdX.dll
  C:\WINDOWS\SYSTEM32\consys98.exe
  C:\WINDOWS\SYSTEM32\consys99.exe
  C:\WINDOWS\SYSTEM32\MegasearchBarSetup.dll
  C:\WINDOWS\SYSTEM32\O
  C:\WINDOWS\SYSTEM32\secupd050104.exe
  C:\WINDOWS\SYSTEM32\secupd1203.exe
  C:\WINDOWS\SYSTEM32\supd180204.exe
  C:\WINDOWS\System32\umkcsvu.exe
  C:\WINDOWS\system32\igtabs.exe

* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run TheKillbox, download and run missingfilesetup.exe. Then try Killbox again.

Then, perform an online scan with Internet Explorer with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.

• The program will launch and then begin downloading the latest definition files:
• Once the files have been downloaded click on NEXT
• Now click on Scan Settings
  • In the scan settings make that the following are selected:
    • Scan using the following Anti-Virus database:
      • Standard
    • Scan Options:
      • Scan Archives
      • Scan Mail Bases
• Click OK
• Now under select a target to scan:Select My Computer
• This will program will start and scan your system.
• The scan will take a while so be patient and let it run.
• Once the scan is complete it will display if your system has been infected.
  • Now click on the Save as Text button:
• Save the file to your desktop.

Copy and paste that information in your next post.

* Turn off the real time scanner of any existing antivirus program while performing the online scan

Let me know if ctrl+alt+delete combo is still inoperable

[JPSkil]

Thanks for the help, but ctrl+alt+Delete is still not working.

These files were not on my computer:
C:\WINDOWS\Downloaded Program Files\DeskAdX.dll
C:\WINDOWS\System32\umkcsvu.exe
C:\WINDOWS\system32\igtabs.exe

Here is a copy of the scan:

------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Thursday, November 17, 2005 23:02:45
Operating System: Microsoft Windows XP Home Edition, Service Pack 2 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 18/11/2005
Kaspersky Anti-Virus database records: 150726
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 110403
Number of viruses found: 13
Number of infected objects: 24
Number of suspicious objects: 0
Duration of the scan process: 6454 sec

Infected Object Name - Virus Name
C:\Program Files\mp3's\Dvd Burning\Ones that def work\CopyToDVD.v3.0.29.48.Incl.Keygen-SERVIL.zip/ctdvd3_keygen.exe Infected: Trojan-Dropper.Win32.Delf.fl
C:\Program Files\mp3's\Dvd Burning\Ones that def work\CopyToDVD.v3.0.29.48.Incl.Keygen-SERVIL.zip Infected: Trojan-Dropper.Win32.Delf.fl
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP713\A0190960.dll Infected: Trojan-Dropper.Win32.Noname.a
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP713\A0191318.exe Infected: Trojan.Win32.StartPage.hw
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP713\A0191319.exe Infected: Trojan-Downloader.Win32.Esepor.i
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP714\A0191405.exe Infected: Trojan-Clicker.Win32.Small.an
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP714\A0191406.exe Infected: Trojan-Downloader.Win32.Small.amr
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP714\A0191408.exe Infected: Trojan-Downloader.Win32.Esepor.m
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP714\A0191409.exe Infected: Trojan-Downloader.Win32.Esepor.e
C:\System Volume Information\_restore{B37680B2-BA0A-4E5D-BF30-83E44C588624}\RP714\A0191410.exe Infected: Trojan-Downloader.Win32.Esepor.x
C:\WINDOWS\BOOTSTAT.DAT:yeswg:$DATA Infected: Trojan-Downloader.Win32.Agent.bc
C:\WINDOWS\COM+.log:jfdod:$DATA Infected: Trojan-Downloader.Win32.Agent.bq
C:\WINDOWS\DELL.BMP:oahjs:$DATA Infected: Trojan-Downloader.Win32.Agent.bc
C:\WINDOWS\Downloaded Program Files\loader2.ocx Infected: Trojan-Downloader.Win32.Agent.ex
C:\WINDOWS\EULA.doc:rcsbo:$DATA Infected: Trojan-Downloader.Win32.Agent.bq
C:\WINDOWS\KB825119.log:atdso:$DATA Infected: Trojan-Downloader.Win32.Agent.bc
C:\WINDOWS\KB828750.log:tuvxrk:$DATA Infected: Trojan-Downloader.Win32.Agent.bc
C:\WINDOWS\KB837001.log:lvgclm:$DATA Infected: Trojan.Win32.Agent.bi
C:\WINDOWS\KB873339.log:wwrvh:$DATA Infected: Trojan-Downloader.Win32.Agent.bq
C:\WINDOWS\setupapi.log:kjjqhp:$DATA Infected: Trojan.Win32.Agent.bi
C:\WINDOWS\SETUPLOG.TXT:cktvbr:$DATA Infected: Trojan-Downloader.Win32.Agent.bq
C:\WINDOWS\WIASERVC.LOG:zpmzn:$DATA Infected: Trojan-Downloader.Win32.Agent.bc
C:\WINDOWS\WindowsUpdate.log:kjpkk:$DATA Infected: Trojan-Downloader.Win32.Agent.bq
C:\WINDOWS\xpsp1hfm.log:uuozt:$DATA Infected: Trojan-Downloader.Win32.Agent.bc

Scan process completed.

Thanks for your continued help.

[sUBs]

Delete this file -

C:\Program Files\mp3's\Dvd Burning\Ones that def work\CopyToDVD.v3.0.29.48.Incl.Keygen-SERVIL.zip


Start HijackThis & Go to Config> Misc Tools > Open ADS Spy

1. Checkmark/tick - "Ignore Safe System Info Streams"
2. Click the "Scan" button
3. When it has finished scanning, checkmark/tick all that it found
4. Click the "remove selected" button

Reboot your computer & post a new HJT log. Also post a screenshot of your Task Manager.

[JPSkil]

Here is a shot of my task manager:

[IMG][/IMG]

Here is my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 5:56:36 PM, on 11/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\CTsvcCDA.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Common Files\AOL\1104963139\ee\AOLHostManager.exe
C:\Program Files\QUICKENW\QAGENT.EXE
C:\Program Files\AIM\aim.exe
C:\WINDOWS\system32\mrtMngr.EXE
C:\Program Files\Common Files\AOL\1104963139\ee\AOLServiceHost.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe
C:\Program Files\Panasonic\Palmcorder\CARD LINK (for USB)\regcnt09.exe
c:\program files\common files\aol\1104963139\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1104963139\ee\AOLServiceHost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe
C:\My Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [VirusScan Online] c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1104963139\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime
O4 - HKLM\..\Run: [QAGENT] C:\Program Files\QUICKENW\QAGENT.EXE
O4 - HKLM\..\Run: [diagent] "C:\Program Files\Creative\SBLive\Diagnostics\diagent.exe" startup
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [ATI Launchpad] "C:\Program Files\ATI Multimedia\main\LaunchPd.exe"
O4 - HKCU\..\Run: [ATI DeviceDetect] C:\Program Files\ATI Multimedia\main\ATIDtct.EXE
O4 - Startup: Registration Brothers In Arms EiB Demo.LNK = C:\Documents and Settings\John Paul Castellano\My Documents\bia_eib_pc_demo\Brothers in Arms Earned in Blood DEMO PC\Support\Register\RegistrationReminder.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: ATI CATALYST System Tray.lnk = C:\Program Files\ATI Technologies\ATI.ACE\CLI.exe
O4 - Global Startup: CARD Monitor.lnk = C:\Program Files\Panasonic\Palmcorder\CARD LINK (for USB)\regcnt09.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: &AOL Toolbar search - res://C:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: ATI TV - {44226DFF-747E-4edc-B30C-78752E50CD0C} - C:\Program Files\ATI Multimedia\tv\EXPLBAR.DLL (file missing)
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - (no file)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: AbsolutePoker.com - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ActiveGS.cab - http://www.virtualapple.com/activegs.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/ca...C_1_0_0_41.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1125703070234
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.kodakgallery.com/download...1/axofupld.cab
O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/soft...ch/alaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - C:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\SYSTEM32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\PROGRA~1\COMMON~1\SONYSH~1\AVLib\Sptisrv.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

Thank you for your continued help.

[sUBs]

Launch Task Manager & hover your mouse in the gray colored area just to the left of the Disconnect button

Double-click on it & tell me if it makes any difference :)

[JPSkil]

Haha well...guess graduating with honors from college doesn't exempt me from being a bit stupid at times.

I apologize for that, but you did help me get rid of some bad files anyway.

Thanks again.

Is there anything else wrong witht my comp that you could see from Hijack?

[sUBs]

That ctrl+alt+del thingy has caught out a lot of other people. Please don't feel embarassed by it.

Your system is clean. Kindly follow these simple steps in order to keep your computer clean and secure:

1. CLEAR & RESET SYSTEM RESTORE'S CACHE
   Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
   • Tick on the checkbox - Turn off System Restore on all drives
   • Click Apply
   Turn it back 'On' by unticking the same checkbox & click OK
   
   
   
2. DISABLE THE VIEWING OF SYSTEM FILES
   From Windows Explorer, go to Tools>Folder Options> View tab.
   • Untick - Show hidden files and folder
   • Tick - Hide file extensions for known types
   • Tick - Hide protected operating system files
   Click Yes to confirm & then click OK
   
   
   
3. SECURING INTERNET EXPLORER
   From within Internet Explorer click on the Tools menu and then click on Internet Options.
   • Select the Security tab
     • Click once on the Internet icon so it becomes highlighted.
     • Select Custom Level .
       • Change 'Download signed ActiveX controls' to Prompt
       • Change 'Download unsigned ActiveX controls' to Disable
       • Change 'Initialize and script ActiveX controls not marked as safe' to Disable
       • Change 'Installation of desktop items' to Prompt
       • Change 'Launching programs and files in an IFRAME' to Prompt
       • Change 'Navigate sub-frames across different domains' to Prompt
       • When all these changes have been made, click on the OK button.
     • If it prompts you as to whether or not you want to save the settings, press the Yes button.
   • Select OK to exit the Internet Properties page.
   
   
   
4. ANTIVIRUS SOFTWARE
   It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.
   
   See this link for a listing of some online & their stand-alone antivirus programs:
   
   Virus, Spyware, and Malware Protection and Removal Resources
   
   It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
   
   
   
5. FIREWALL
   Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.
   
   
   
6. Microsoft Windows Update
   Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
   
   
   
7. SPYBOT - SEARCH & DESTROY
   Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here
   
   
   
8. AD-AWARE
   Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here
   
   
   
9. SPYWAREBLASTER
   SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.
   
   Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here
   
   
   
10. IE-SPYAD
    IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here
    
    
    
11. MVPS HOST FILE
    The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file

Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.

• Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
  
  
• Weather Watcher - Free taskbar weather program that is free, malware free, and resource light.
  
  
• Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.
  
  
• Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.
  
  
• Google Toolbar - Get the free google toolbar to help stop pop up windows.
  
  
• CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
  
  
• ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.
  
  ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.
  
  NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.
  
  
• Winpatrol - Download and install the free version of Winpatrol.
  A tutorial for this product is located here:
  Using Winpatrol to protect your computer from malicious software

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

After doing all these, your system will be optimised against future threats.

It's okay to delete the Hijack This folder in a couple weeks if everything is working okay.
Have a safe & happy computing day.

Please respond to this thread one more time so we can mark this thread as resolved.

[JPSkil]

Everything resolved. Thank you very much for all your help.