Need additional help with cleaning a pc

khelbena · 11-16-2005, 08:56 AM

I have run spybot/adaware and removed everything they have found. I have also run Ewido and Panda the reports follow as well as the HJT log. I have edited the O17 entries in the HJT to remove domain name and IP info. after attempting to clean the pc I am still getting popups and such. Can you please take a look and see if you see anything that I missed. Also something is modifying the hosts fil on this machine. THis happened as soon as I closed HJT.

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:00:59 AM, 11/16/2005
+ Report-Checksum: 73593AD4

+ Scan result:

HKU\S-1-5-21-847386435-3233852318-2805738209-1010\Software\Microsoft\Internet Explorer\Explorer Bars\{90C61707-C8F8-43DB-A25C-C1F4B18EE41E} -> Spyware.CometCursor : Cleaned with backup
C:\Documents and Settings\agent1\Cookies\agent1@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup

::Report End

Here is the Panda Report
Incident Status Location

Adware:adware/transponder No disinfected C:\WINDOWS\LASTGOOD\farmmext.ini
Adware:adware/webhancer No disinfected C:\WINDOWS\LASTGOOD\whAgent.inf
Adware:adware/ipinsight No disinfected C:\WINDOWS\LASTGOOD\INF\farmmext.inf
Adware:adware/ncase No disinfected C:\WINDOWS\salm_gdf.dat
Adware:adware/savenow No disinfected Windows Registry
Adware:Adware/WebHancer No disinfected C:\WINDOWS\LastGood\whAgent.inf
Virus:Bck/Freeze.C Disinfected C:\WINDOWS\Living 3D Dolphins\UNINSTAL.EXE

Here is the HJT log

Logfile of HijackThis v1.99.1
Scan saved at 9:57:05 AM, on 11/16/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\COMPAQ\ACLIENT\ACLIENT.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\Windows\Cpqdiag\Cpqdfwag.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Windows\System32\NMSSvc.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Windows\System32\wuauclt.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Network Asset Monitor\NAMuser.exe
C:\FacetWin\fwagent.exe
C:\Windows\system32\NOTEPAD.EXE
C:\AgencySupport\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [CSISetup] S:\PCSetup\disk1\setup.exe -fdailysetup.ins
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [Network Asset Monitor] C:\Program Files\Network Asset Monitor\NAMuser.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe
O4 - Global Startup: FacetWin Agent.lnk = C:\FacetWin\fwagent.exe
O15 - Trusted Zone: *.csic.com
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://www.meadroid.com/scriptx/ScriptX.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: Domain =
O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: NameServer =
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxsrvc.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\COMPAQ\ACLIENT\ACLIENT.exe
O23 - Service: Compaq Local Alerter (CPQALERT) - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: Compaq Remote Diagnostics Enabling Agent (CpqDfwWebAgent) - Compaq Computer Corporation - C:\Windows\Cpqdiag\Cpqdfwag.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Compaq DMI Web Agent (cpqWebDmi) - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: Reflection Line Printer Daemon - WRQ, Inc. - C:\Program Files\Reflection\lpdserv.exe
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing)

The following things are needed on the pc.
C:\Program Files\Network Asset Monitor\NAMuser.exe
O4 - HKLM\..\Run: [Network Asset Monitor] C:\Program Files\Network Asset Monitor\NAMuser.exe
O15 - Trusted Zone: *.csic.com
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://www.meadroid.com/scriptx/ScriptX.cab
O16 - DPF:

sUBs · 11-16-2005, 06:06 PM

If you have not done so already, please enable the viewing of Hidden files
From Windows Explorer, go to Tools>Folder Options> View tab.

Tick - Show hidden files and folder
Untick - Hide file extensions for known types
Untick - Hide protected operating system files

Click Yes to confirm & then click OK

Locate and delete the following files/folders: (let me know if you fail to find/delete any)

C:\WINDOWS\LASTGOOD\farmmext.ini
C:\WINDOWS\LASTGOOD\whAgent.inf
C:\WINDOWS\LASTGOOD\INF\farmmext.inf
C:\WINDOWS\salm_gdf.dat
C:\WINDOWS\LastGood\whAgent.inf

Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

Empty Recycle Bins
Delete Cookies
Delete Prefetch files
Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

Post a new HJT log & describe the pop ups you're experiencing

khelbena · 11-17-2005, 06:05 AM

Since running the various spyware removal things i.e. Spybot, Adaware, Panda, Cleanup and deleting the recommended files there hasn't been any more popups. I had to delete the files in safemode because it kept saying they were in use in normal mode. Here is the latest HJT log. The pops that we were getting were to various porn sites they would popup with about 6 windows and when you closed them they would spawn more windows. since deleting the files and then running cleanup and rebooting back into normal mode they haven't been happening (yet anyway)

Logfile of HijackThis v1.99.1
Scan saved at 7:01:31 AM, on 11/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Windows\System32\smss.exe
C:\Windows\system32\winlogon.exe
C:\Windows\system32\services.exe
C:\Windows\system32\lsass.exe
C:\Windows\system32\svchost.exe
C:\Windows\System32\svchost.exe
C:\Windows\system32\spoolsv.exe
C:\COMPAQ\ACLIENT\ACLIENT.exe
C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
C:\Windows\Cpqdiag\Cpqdfwag.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Windows\System32\NMSSvc.exe
C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
C:\Windows\Explorer.EXE
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe
C:\Windows\System32\wuauclt.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Network Asset Monitor\NAMuser.exe
C:\FacetWin\fwagent.exe
C:\AgencySupport\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe
O4 - HKLM\..\Run: [CSISetup] S:\PCSetup\disk1\setup.exe -fdailysetup.ins
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey
O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
O4 - HKLM\..\Run: [Network Asset Monitor] C:\Program Files\Network Asset Monitor\NAMuser.exe
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe
O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
O4 - Global Startup: FacetWin Agent.lnk = C:\FacetWin\fwagent.exe
O15 - Trusted Zone: *.csic.com
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://www.meadroid.com/scriptx/ScriptX.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: Domain =
O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: NameServer =
O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxsrvc.dll
O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\COMPAQ\ACLIENT\ACLIENT.exe
O23 - Service: Compaq Local Alerter (CPQALERT) - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe
O23 - Service: Compaq Remote Diagnostics Enabling Agent (CpqDfwWebAgent) - Compaq Computer Corporation - C:\Windows\Cpqdiag\Cpqdfwag.exe
O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe
O23 - Service: Compaq DMI Web Agent (cpqWebDmi) - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe
O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe
O23 - Service: Reflection Line Printer Daemon - WRQ, Inc. - C:\Program Files\Reflection\lpdserv.exe
O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe
O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing)

sUBs · 11-17-2005, 06:17 AM

You seem to have done a pretty decent job cleaning it up. Since you're no longer getting any pop ups, I'm inclined to declare you as clean. Kindly follow these simple steps in order to keep your computer clean and secure:

CLEAR & RESET SYSTEM RESTORE'S CACHE
Go to Start >> Run - type control sysdm.cpl,,4 & press Enter
- Tick on the checkbox - Turn off System Restore on all drives
- Click Apply
Turn it back 'On' by unticking the same checkbox & click OK
DISABLE THE VIEWING OF SYSTEM FILES
From Windows Explorer, go to Tools>Folder Options> View tab.
- Untick - Show hidden files and folder
- Tick - Hide file extensions for known types
- Tick - Hide protected operating system files
Click Yes to confirm & then click OK
SECURING INTERNET EXPLORER
From within Internet Explorer click on the Tools menu and then click on Internet Options.
- Select the Security tab
  - Click once on the Internet icon so it becomes highlighted.
  - Select Custom Level .
    - Change 'Download signed ActiveX controls' to Prompt
    - Change 'Download unsigned ActiveX controls' to Disable
    - Change 'Initialize and script ActiveX controls not marked as safe' to Disable
    - Change 'Installation of desktop items' to Prompt
    - Change 'Launching programs and files in an IFRAME' to Prompt
    - Change 'Navigate sub-frames across different domains' to Prompt
    - When all these changes have been made, click on the OK button.
  - If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Select OK to exit the Internet Properties page.
ANTIVIRUS SOFTWARE
It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.
FIREWALL
Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here.
Microsoft Windows Update
Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
SPYBOT - SEARCH & DESTROY
Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here
AD-AWARE
Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here
SPYWAREBLASTER
SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites.

Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here
IE-SPYAD
IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here
MVPS HOST FILE
The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file

Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety.

Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
Weather Watcher - Free taskbar weather program that is free, malware free, and resource light.
Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness.
Sun's Java - It's much more secure than Microsoft's Java Virtual Machine.
Google Toolbar - Get the free google toolbar to help stop pop up windows.
CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders.
ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT.

ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry.

NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster.
Winpatrol - Download and install the free version of Winpatrol.
A tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software

To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein

After doing all these, your system will be optimised against future threats.

It's okay to delete the Hijack This folder in a couple weeks if everything is working okay.
Have a safe & happy computing day.

Please come back in a day or two to respond to this thread one more time so we can mark this thread as resolved.

khelbena · 11-17-2005, 01:45 PM

Ok no popups at all all day long. YEA!!!!

I have followed the steps that I could and hereby declare this resolved.

Thanks for the fabulous job.

11-16-2005, 08:56 AM	#1 (permalink)
khelbena Member Join Date: Apr 2005 Posts: 35 OS: WIN XP	Need additional help with cleaning a pc I have run spybot/adaware and removed everything they have found. I have also run Ewido and Panda the reports follow as well as the HJT log. I have edited the O17 entries in the HJT to remove domain name and IP info. after attempting to clean the pc I am still getting popups and such. Can you please take a look and see if you see anything that I missed. Also something is modifying the hosts fil on this machine. THis happened as soon as I closed HJT. --------------------------------------------------------- ewido security suite - Scan report --------------------------------------------------------- + Created on: 9:00:59 AM, 11/16/2005 + Report-Checksum: 73593AD4 + Scan result: HKU\S-1-5-21-847386435-3233852318-2805738209-1010\Software\Microsoft\Internet Explorer\Explorer Bars\{90C61707-C8F8-43DB-A25C-C1F4B18EE41E} -> Spyware.CometCursor : Cleaned with backup C:\Documents and Settings\agent1\Cookies\agent1@serving-sys[2].txt -> Spyware.Cookie.Serving-sys : Cleaned with backup ::Report End Here is the Panda Report Incident Status Location Adware:adware/transponder No disinfected C:\WINDOWS\LASTGOOD\farmmext.ini Adware:adware/webhancer No disinfected C:\WINDOWS\LASTGOOD\whAgent.inf Adware:adware/ipinsight No disinfected C:\WINDOWS\LASTGOOD\INF\farmmext.inf Adware:adware/ncase No disinfected C:\WINDOWS\salm_gdf.dat Adware:adware/savenow No disinfected Windows Registry Adware:Adware/WebHancer No disinfected C:\WINDOWS\LastGood\whAgent.inf Virus:Bck/Freeze.C Disinfected C:\WINDOWS\Living 3D Dolphins\UNINSTAL.EXE Here is the HJT log Logfile of HijackThis v1.99.1 Scan saved at 9:57:05 AM, on 11/16/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\Windows\System32\smss.exe C:\Windows\system32\winlogon.exe C:\Windows\system32\services.exe C:\Windows\system32\lsass.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\spoolsv.exe C:\COMPAQ\ACLIENT\ACLIENT.exe C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe C:\Windows\Cpqdiag\Cpqdfwag.exe C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\Program Files\ewido\security suite\ewidoguard.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Network Associates\VirusScan\Mcshield.exe C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Windows\System32\NMSSvc.exe C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe C:\Program Files\RealVNC\WinVNC\WinVNC.exe C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe C:\Windows\Explorer.EXE C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe C:\Program Files\Analog Devices\SoundMAX\Smtray.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe C:\Windows\System32\wuauclt.exe C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe C:\Program Files\Network Asset Monitor\NAMuser.exe C:\FacetWin\fwagent.exe C:\Windows\system32\NOTEPAD.EXE C:\AgencySupport\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe O4 - HKLM\..\Run: [CSISetup] S:\PCSetup\disk1\setup.exe -fdailysetup.ins O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper O4 - HKLM\..\Run: [IgfxTray] C:\Windows\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe O4 - HKLM\..\Run: [Network Asset Monitor] C:\Program Files\Network Asset Monitor\NAMuser.exe O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe O4 - Global Startup: FacetWin Agent.lnk = C:\FacetWin\fwagent.exe O15 - Trusted Zone: .csic.com O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://www.meadroid.com/scriptx/ScriptX.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: Domain = O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: NameServer = O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxsrvc.dll O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\COMPAQ\ACLIENT\ACLIENT.exe O23 - Service: Compaq Local Alerter (CPQALERT) - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe O23 - Service: Compaq Remote Diagnostics Enabling Agent (CpqDfwWebAgent) - Compaq Computer Corporation - C:\Windows\Cpqdiag\Cpqdfwag.exe O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe O23 - Service: Compaq DMI Web Agent (cpqWebDmi) - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe O23 - Service: Reflection Line Printer Daemon - WRQ, Inc. - C:\Program Files\Reflection\lpdserv.exe O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing) The following things are needed on the pc. C:\Program Files\Network Asset Monitor\NAMuser.exe O4 - HKLM\..\Run: [Network Asset Monitor] C:\Program Files\Network Asset Monitor\NAMuser.exe O15 - Trusted Zone: .csic.com O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://www.meadroid.com/scriptx/ScriptX.cab O16 - DPF: Last edited by khelbena; 11-16-2005 at 09:03 AM.

11-16-2005, 06:06 PM	#2 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,475 OS: N/A	If you have not done so already, please enable the viewing of Hidden files From Windows Explorer, go to Tools>Folder Options> View tab. Tick - Show hidden files and folder Untick - Hide file extensions for known types Untick - Hide protected operating system files Click Yes to confirm & then click OK Locate and delete the following files/folders: (let me know if you fail to find/delete any) C:\WINDOWS\LASTGOOD\farmmext.ini C:\WINDOWS\LASTGOOD\whAgent.inf C:\WINDOWS\LASTGOOD\INF\farmmext.inf C:\WINDOWS\salm_gdf.dat C:\WINDOWS\LastGood\whAgent.inf Download and install CleanUp! Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu). Set the program up as follows: Click "Options..." Move the arrow down to "Custom CleanUp!" Put a check next to the following (Make sure nothing else is checked!): Empty Recycle Bins Delete Cookies Delete Prefetch files Cleanup! All Users Click OK Press the CleanUp! button to start the program. Post a new HJT log & describe the pop ups you're experiencing __________________ Question - what have you done for the community today?

11-17-2005, 06:05 AM	#3 (permalink)
khelbena Member Join Date: Apr 2005 Posts: 35 OS: WIN XP	? Since running the various spyware removal things i.e. Spybot, Adaware, Panda, Cleanup and deleting the recommended files there hasn't been any more popups. I had to delete the files in safemode because it kept saying they were in use in normal mode. Here is the latest HJT log. The pops that we were getting were to various porn sites they would popup with about 6 windows and when you closed them they would spawn more windows. since deleting the files and then running cleanup and rebooting back into normal mode they haven't been happening (yet anyway) Logfile of HijackThis v1.99.1 Scan saved at 7:01:31 AM, on 11/17/2005 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\Windows\System32\smss.exe C:\Windows\system32\winlogon.exe C:\Windows\system32\services.exe C:\Windows\system32\lsass.exe C:\Windows\system32\svchost.exe C:\Windows\System32\svchost.exe C:\Windows\system32\spoolsv.exe C:\COMPAQ\ACLIENT\ACLIENT.exe C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe C:\Windows\Cpqdiag\Cpqdfwag.exe C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe C:\Program Files\ewido\security suite\ewidoctrl.exe C:\Program Files\ewido\security suite\ewidoguard.exe C:\Program Files\Network Associates\Common Framework\FrameworkService.exe C:\Program Files\Network Associates\VirusScan\Mcshield.exe C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Windows\System32\NMSSvc.exe C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe C:\Program Files\RealVNC\WinVNC\WinVNC.exe C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe C:\Windows\Explorer.EXE C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe C:\Program Files\Analog Devices\SoundMAX\Smtray.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\Windows\System32\igfxtray.exe C:\Windows\System32\hkcmd.exe C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe C:\Windows\System32\wuauclt.exe C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe C:\Program Files\Network Asset Monitor\NAMuser.exe C:\FacetWin\fwagent.exe C:\AgencySupport\HijackThis.exe O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\Smtray.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [ChkAdmin] C:\PROGRA~1\Compaq\COMPAQ~1\CHKADMIN.EXE O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\Windows\System32\spool\drivers\w32x86\3\hpztsb07.exe O4 - HKLM\..\Run: [CSISetup] S:\PCSetup\disk1\setup.exe -fdailysetup.ins O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper O4 - HKLM\..\Run: [IgfxTray] C:\Windows\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe O4 - HKLM\..\Run: [McAfeeUpdaterUI] "C:\Program Files\Network Associates\Common Framework\UpdaterUI.exe" /StartedFromRunKey O4 - HKLM\..\Run: [ShStatEXE] "C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE" /STANDALONE O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe" O4 - HKLM\..\Run: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe O4 - HKLM\..\Run: [Network Asset Monitor] C:\Program Files\Network Asset Monitor\NAMuser.exe O4 - HKLM\..\RunServices: [CPQDFWAG] C:\Windows\Cpqdiag\CpqDfwAg.exe O4 - HKCU\..\RunOnce: [CleanUp!] C:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart O4 - Global Startup: FacetWin Agent.lnk = C:\FacetWin\fwagent.exe O15 - Trusted Zone: *.csic.com O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Basic) - http://www.meadroid.com/scriptx/ScriptX.cab O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: Domain = O17 - HKLM\System\CCS\Services\Tcpip\..\{7786B1D2-CE5A-4800-A72C-C40EE5D45A3A}: NameServer = O20 - Winlogon Notify: igfxcui - C:\Windows\SYSTEM32\igfxsrvc.dll O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\COMPAQ\ACLIENT\ACLIENT.exe O23 - Service: Compaq Local Alerter (CPQALERT) - Compaq Computer Corporation - C:\Program Files\Compaq\Compaq Management Agents\cpqalert.exe O23 - Service: Compaq Remote Diagnostics Enabling Agent (CpqDfwWebAgent) - Compaq Computer Corporation - C:\Windows\Cpqdiag\Cpqdfwag.exe O23 - Service: cpqdmi - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\cpqdmi.exe O23 - Service: Compaq DMI Web Agent (cpqWebDmi) - Compaq Computer Corporation - C:\PROGRA~1\Compaq\COMPAQ~1\CPQWEB~1\WebDmi.exe O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe O23 - Service: McAfee Framework Service (McAfeeFramework) - Network Associates, Inc. - C:\Program Files\Network Associates\Common Framework\FrameworkService.exe O23 - Service: Network Associates McShield (McShield) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\Mcshield.exe O23 - Service: Network Associates Task Manager (McTaskManager) - Network Associates, Inc. - C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe O23 - Service: Intel(R) NMS (NMSSvc) - Intel Corporation - C:\Windows\System32\NMSSvc.exe O23 - Service: Reflection Line Printer Daemon - WRQ, Inc. - C:\Program Files\Reflection\lpdserv.exe O23 - Service: Win32Sl (WIN32SL) - Intel - C:\Program Files\Compaq\Compaq Management Agents\Dmi\Win32\bin\Win32sl.exe O23 - Service: VNC Server (winvnc) - Unknown owner - C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -service (file missing)

11-17-2005, 06:17 AM	#4 (permalink)
sUBs Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy Join Date: May 2005 Posts: 24,475 OS: N/A	You seem to have done a pretty decent job cleaning it up. Since you're no longer getting any pop ups, I'm inclined to declare you as clean. Kindly follow these simple steps in order to keep your computer clean and secure: CLEAR & RESET SYSTEM RESTORE'S CACHE Go to Start >> Run - type control sysdm.cpl,,4 & press Enter Tick on the checkbox - Turn off System Restore on all drives Click Apply Turn it back 'On' by unticking the same checkbox & click OK DISABLE THE VIEWING OF SYSTEM FILES From Windows Explorer, go to Tools>Folder Options> View tab. Untick - Show hidden files and folder Tick - Hide file extensions for known types Tick - Hide protected operating system files Click Yes to confirm & then click OK SECURING INTERNET EXPLORER From within Internet Explorer click on the Tools menu and then click on Internet Options. Select the Security tab Click once on the Internet icon so it becomes highlighted. Select Custom Level . Change 'Download signed ActiveX controls' to Prompt Change 'Download unsigned ActiveX controls' to Disable Change 'Initialize and script ActiveX controls not marked as safe' to Disable Change 'Installation of desktop items' to Prompt Change 'Launching programs and files in an IFRAME' to Prompt Change 'Navigate sub-frames across different domains' to Prompt When all these changes have been made, click on the OK button. If it prompts you as to whether or not you want to save the settings, press the Yes button. Select OK to exit the Internet Properties page. ANTIVIRUS SOFTWARE It is very important that you have anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future. See this link for a listing of some online & their stand-alone antivirus programs: Virus, Spyware, and Malware Protection and Removal Resources It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. FIREWALL Without a firewall your computer is succeptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. A tutorial on Firewalls and a listing of some available ones can be found here. Microsoft Windows Update Visit windowsupdate.com regularly. This will ensure your computer always has the latest security updates. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates. SPYBOT - SEARCH & DESTROY Download and install Spybot - Search & Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with the program on a regular basis just as you would an antivirus software. A tutorial on installing & using this product can be found here AD-AWARE Download and install Ad-Aware. You should use this program to scan your computer on a regular basis just as you would an antivirus software in conjunction with Spybot. A tutorial on installing & using this product can be found here SPYWAREBLASTER SpywareBlaster prevents the installation of malicious ActiveX, adware, browser hijackers, dialers, and other potentially unwanted software. Blocks spyware/tracking cookies & restricts the actions of potentially unwanted sites. Unlike other programs, SpywareBlaster does not have to remain running in the background. A tutorial on installing & using this product can be found here IE-SPYAD IE/Spyad places more than 4000 dubious websites and domains in the IE Restricted list. This severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites. A tutorial on installing this product can be found here MVPS HOST FILE The MVPS Hosts file replaces your current HOSTS file with one that will restrict known ad sites form serving you unsolicited advertisements. Basically, this prevents your coputer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer. It can be downloaded here - MVPS Hosts file Update all these programs regularly. Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released. Follow this list and your potential for being infected again will reduce dramatically. Here are some additional utilities that will further enhance your safety. Trillian or Miranda-IM - These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN) Weather Watcher - Free taskbar weather program that is free, malware free, and resource light. Firefox - Use this alternate browser. Whilst Internet Explorer is not a bad browser, almost every exploit crafted is targeted to take advantage of an IE weakness. Sun's Java - It's much more secure than Microsoft's Java Virtual Machine. Google Toolbar - Get the free google toolbar to help stop pop up windows. CleanUP! - Cleans temporary files from IE and Windows, empties the recycle bin and more. Great tool to help speed up your computer and knock out those nasties that like to reside in the temp folders. ERUNT - A useful freeware utility for users of Windows 2000/XP. It's made up of two parts - ERUNT & NTREGOPT. ERUNT will create daily complete backups of your computer's Registry. Whilst System Restore does the same thing, a corrupt registry file may prevent Windows from booting & this effectively renders disables System Restore. With ERUNT, you're able to restore the damaged Registry. NTREGOPT works by recreating each registry hive "from scratch", thus removing any slack space that may be left from previously modified or deleted keys. In other words, it compacts the Registry to a small size which allows Windows to load & perform faster. Winpatrol - Download and install the free version of Winpatrol. A tutorial for this product is located here: Using Winpatrol to protect your computer from malicious software To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Tony Klein After doing all these, your system will be optimised against future threats. It's okay to delete the Hijack This folder in a couple weeks if everything is working okay. Have a safe & happy computing day. Please come back in a day or two to respond to this thread one more time so we can mark this thread as resolved. __________________ Question - what have you done for the community today?

11-17-2005, 01:45 PM	#5 (permalink)
khelbena Member Join Date: Apr 2005 Posts: 35 OS: WIN XP	CLean Ok no popups at all all day long. YEA!!!! I have followed the steps that I could and hereby declare this resolved. Thanks for the fabulous job.