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Old 10-15-2005, 08:34 AM   #1 (permalink)
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Hi-jack this analyser log - many problems?!?!
Firts time on here some please bare with me. i have multiple problems on my computer; mouse zooms in different direction to which you want it to go, trys to remove a program each time i start the machine, @ symbol has changed with " symbols and some others, so its a bit of a nightmare!!!

Hope you can help, here is my hijackthis log which has been analyser with hijackthis analyser, thanks cleggsy:

====================================================================
Log was analyzed using KRC HijackThis Analyzer - Updated on 9/28/05
Get updates at http://www.greyknight17.com/download.htm#programs

***Security Programs Detected***

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Logfile of HijackThis v1.99.1
Scan saved at 4:22:29 PM, on 10/15/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\System32\netddesrv.exe
C:\virus stuff\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cust...search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cust.../www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - Startup: Punch! Super Home Design Help.lnk = C:\Punch! Super\P!ProHD.hlp
O4 - Startup: Punch! Super Home Design User's Guide.lnk = C:\Punch! Super\P!HDSuite.pdf
O4 - Startup: Punch! Super Home Design.lnk = C:\Punch! Super\P!HDSuite.exe
O4 - Startup: Uninstall Punch! Super Home Design.lnk = C:\Punch! Super\UNWISE.EXE
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BD37450B-1D4A-496C-B0FC-A11EF582765E}: NameServer = 194.72.9.38 194.74.65.68
O23 - Service: NetDDE Server (NetDDEsrv) - Unknown owner - C:\WINDOWS\System32\netddesrv.exe


End of KRC HijackThis Analyzer Log.
====================================================================
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Old 10-15-2005, 02:12 PM   #2 (permalink)
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Hello and Welcome

Please subscribe to this thread to get immediate notification of fixes as soon as they are posted.

With regards to your keyboard issues, have you made any recent changes to your Regional & Language Options settings?

Please go to Control Panel > Regional & Language Options.
Under the Languages tab, select the details button.
Under settings, scroll down & ensure that you're using the US keyboard settings.


This webpage would not be available when you're carrying out the fix. Please save the following instructions in Notepad. I have customed my instructions on the assumption that you are using Notepad. It may lead to some confusion should you choose to do otherwise.

If there's anything that you don't understand, kindly ask your questions before proceeding with the fixes. There should not be any opened browsers when you are carrying out the procedures below.


IT IS IMPORTANT THAT YOU DON'T MISS A STEP & PERFORM EVERYTHING IN THE RIGHT ORDER.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Click Start->Run - type SERVICES.MSC & then click on the OK button
  1. Locate the service - NetDDE Server (NetDDEsrv)
  2. Double-click on it to open the Properties dialog.
    • Under the General tab, note down the name of "Service name". We shall need it later.
    • Stop the service by using the Stop button.
    • Change the Startup type to Disabled & then click on the OK button
  3. Then start HiJackThis & go to Config>Misc.Tools...> Delete an NT service...
  4. In the popup box that appears, type in "Service name" & then click on the OK button
Answer NO if prompted to restart your computer

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


With HiJackThis & place a check next to these items and select "Fix checked":

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...//www.yahoo.com
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm (file missing)
O23 - Service: NetDDE Server (NetDDEsrv) - Unknown owner - C:\WINDOWS\System32\netddesrv.exe


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Start HiJackThis & go to Config>Misc.Tools> Delete a file on reboot...
  1. In the popup box that appears, type in C:\WINDOWS\System32\netddesrv.exe
  2. Click the Open button.
  3. Click YES when prompted to restart your computer.

* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


After you have rebooted, go to Start> Run - type cleanmgr (this starts Windows DiskCleanup)
  1. Select Drive C: & click the 'OK' button
  2. Select the following options:
    • Temporary Internet Files
    • Recycle Bin
    • Temporary Files
  3. Click the 'OK' button


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Perform an online scan with Internet Explorer at one of the following sites:Take note the names and locations of any file it detects but fails to clean.
* Turn off the real time scanner of any existing antivirus program while performing the online scan


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


Download Trend Micro™ Anti-Spyware (by clicking the "Scan and Clean your PC" button).
  • Double-click the tmas-web-scan.exe icon
  • It will say "Loading TrendMicro definitions".
  • Click "Start Scan"
After it's done scanning, click "Scan Results"
  • Make sure all items found have a check next to them, then click "Clean Threats Now".
  • Click Exit.
Reboot your computer. I then need you to repeat the same procedure above again... using the TrendMicro tool. I need the log from the second scan/clean...NOT the first...as this will contain what’s left in the system.

In place of the TrendMicro icon will be a text file called "Antispyware.log", please double-click that log and copy the entire contents and paste them here.


* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *


In your next post, please include fresh logs from:
  1. HiJackThis
  2. Online scan
  3. Antispyware.log
Please provide details of any problems you encountered whilst performing the above steps & update us on how the computer behaves now
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Old 10-21-2005, 09:47 AM   #3 (permalink)
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Well.....reset the keyboard settings but the problem still exists, maybe a virus altered it?

Started the NetDDE instructions, and AVG pulled a virus from it, so i healed it and carried on (sorry wasn't sure if this was correct?). So carried on and the service was already stopped, so carried on with the delete, but it said file was system critical and it could not be deleted, so it didn't delete it and here i am typing my reply to you! Any ideas, thanks!
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Old 10-21-2005, 11:27 AM   #4 (permalink)
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NetDDe isn't the service we're after. The miscreant that we're seeking is NetDDe Server.

You can read up about it here. > http://www.sophos.com/virusinfo/anal...32codboty.html
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Old 10-31-2005, 11:40 AM   #5 (permalink)
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HI there! When i look for NetDDE Server, there is no file of that name, just NetDDE & NetDDEDSDM. I have tried to delete them both in seperate attempts, but hijackthis comes back saying they are system critical and cannot be deleted? What else can i try? Thanks for the advice.
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Old 10-31-2005, 11:46 AM   #6 (permalink)
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Your last reply was more than a week ago. That's no good.

Malware has a habit of morphing. The previous fix may be invalidated.

Please post a new HJT log. I wanna see if there's been any changes to your system.
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Old 10-31-2005, 12:40 PM   #7 (permalink)
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Sorry for the long gap in replies, have been working away from home so cannot do much. Going to try and sort it this week. Anyway this is an up to date Hijackthis log:
Logfile of HijackThis v1.99.1
Scan saved at 20:38:05, on 31/10/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\msconfigx32.exe
C:\virus stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [Microsoft Config 32] msconfigx32.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\RunServices: [Microsoft Config 32] msconfigx32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Config 32] msconfigx32.exe
O4 - Startup: Punch! Super Home Design Help.lnk = C:\Punch! Super\P!ProHD.hlp
O4 - Startup: Punch! Super Home Design User's Guide.lnk = C:\Punch! Super\P!HDSuite.pdf
O4 - Startup: Punch! Super Home Design.lnk = C:\Punch! Super\P!HDSuite.exe
O4 - Startup: Uninstall Punch! Super Home Design.lnk = C:\Punch! Super\UNWISE.EXE
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BD37450B-1D4A-496C-B0FC-A11EF582765E}: NameServer = 194.72.9.38 194.74.65.68
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

sorry for being slack, thanks cleggsy
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Old 10-31-2005, 12:51 PM   #8 (permalink)
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Please scrap the previous fix I prepared for you.


Have Hijackhis fix these entries:

O4 - HKLM\..\Run: [Microsoft Config 32] msconfigx32.exe
O4 - HKLM\..\RunServices: [Microsoft Config 32] msconfigx32.exe
O4 - HKCU\..\Run: [Microsoft Config 32] msconfigx32.exe


From HiJackThis & go to Config>Misc.Tools> Delete a file on reboot...
  1. In the popup box that appears, type in C:\WINDOWS\System32\msconfigx32.exe
  2. Click the Open button.
  3. Click YES when prompted to restart your computer.


Go to Start> Run - type cleanmgr (this starts Windows DiskCleanup)
  1. Select Drive C: & click the 'OK' button
  2. Select the following options:
    • Temporary Internet Files
    • Recycle Bin
    • Temporary Files
  3. Click the 'OK' button



Perform an online scan with Internet Explorer with Kaspersky WebScanner

Next Click on Launch Kaspersky Anti-Virus Web Scanner

You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
  • The program will launch and then begin downloading the latest definition files:
  • Once the files have been downloaded click on NEXT
  • Now click on Scan Settings
    • In the scan settings make that the following are selected:
      • Scan using the following Anti-Virus database:
        • Standard
      • Scan Options:
        • Scan Archives
        • Scan Mail Bases
  • Click OK
  • Now under select a target to scan:Select My Computer
  • This will program will start and scan your system.
  • The scan will take a while so be patient and let it run.
  • Once the scan is complete it will display if your system has been infected.
    • Now click on the Save as Text button:
  • Save the file to your desktop.
Copy and paste that information in your next post along with a new HJT log

* Turn off the real time scanner of any existing antivirus program while performing the online scan
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Old 11-02-2005, 09:51 AM   #9 (permalink)
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ok, clean manager never started tried several times and left it for about half an hour, but still it never worked? Other bits worked and posted below are the Hijackthis & Kaspersky results. Thanks for your continued help, cleggsy.

Hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 17:47:22, on 02/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\System32\msconfigx32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\virus stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\Run: [Microsoft Config 32] msconfigx32.exe
O4 - HKLM\..\RunServices: [Microsoft Config 32] msconfigx32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Config 32] msconfigx32.exe
O4 - Startup: Punch! Super Home Design Help.lnk = C:\Punch! Super\P!ProHD.hlp
O4 - Startup: Punch! Super Home Design User's Guide.lnk = C:\Punch! Super\P!HDSuite.pdf
O4 - Startup: Punch! Super Home Design.lnk = C:\Punch! Super\P!HDSuite.exe
O4 - Startup: Uninstall Punch! Super Home Design.lnk = C:\Punch! Super\UNWISE.EXE
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BD37450B-1D4A-496C-B0FC-A11EF582765E}: NameServer = 194.72.9.38 194.74.65.68
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

Kaspersky results:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Wednesday, November 02, 2005 00:19:01
Operating System: Microsoft Windows XP Professional, Service Pack 1 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 1/11/2005
Kaspersky Anti-Virus database records: 148129
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 139631
Number of viruses found: 11
Number of infected objects: 13
Number of suspicious objects: 0
Duration of the scan process: 19065 sec

Infected Object Name - Virus Name
C:\found.000\dir0116.chk\0289073D Infected: Trojan-Downloader.Java.OpenConnection.v
C:\found.000\dir0116.chk\04D70BCE Infected: Exploit.Java.Bytverify
C:\found.000\dir0116.chk\0FB1677D.mpg Infected: P2P-Worm.Win32.Banuris.a
C:\found.000\dir0116.chk\2AA92B84 Infected: Trojan-Clicker.Win32.XMedia.g
C:\found.000\dir0116.chk\3B6C4AEF.htm Infected: Exploit.HTML.Mht
C:\found.000\dir0116.chk\41131D60.tmp Infected: Trojan-Downloader.Win32.Femad.p
C:\found.000\dir0116.chk\44D133DF.exe Infected: Trojan-Clicker.Win32.XMedia.g
C:\found.000\dir0116.chk\4ABF0537 Infected: Trojan.Java.ClassLoader.c
C:\found.000\dir0116.chk\6C9313BB Infected: Trojan.Java.ClassLoader.Dummy.a
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\J419G6MI\defrag[1].exe Infected: Trojan-Clicker.Win32.Small.fx
C:\WINDOWS\system32\i Infected: Trojan-Downloader.BAT.Ftp.ab
C:\WINDOWS\system32\msconfigx32.exe Infected: Backdoor.Win32.Rbot.gen
C:\WINDOWS\system32\vcshots.exe Infected: Trojan-Clicker.Win32.Small.fx

Scan process completed.
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Old 11-02-2005, 08:57 PM   #10 (permalink)
Assistant Manager, TSF Academy; Moderator/Analyst Security Team
 
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Location: Ohio
Posts: 24,047
OS: WinXP and Vista


Hello cleggsy,

Download KillBox http://www.greyknight17.com/spy/KillBox.exe. Do not run it yet.

Please download the recently updated ETRemover

Reboot into Safe Mode.

Copy the file names below to the clipboard by highlighting them and pressing Ctrl-C:

C:\WINDOWS\System32\msconfigx32.exe
C:\WINDOWS\system32\vcshots.exe
C:\WINDOWS\system32\i

Start KillBox.
Go to the File menu, and choose Paste from Clipboard.
*Verify that you've done this properly by clicking the dropdown-arrow next to the Full Path of File to Delete field. The filenames you pasted will be found in there.
Select/tick the following:
* Delete on Reboot
* End Explorer Shell While Killing File
* Unregister.dll Before Deleting" if it's not grayed out.
Click the RED X button.

Click [Yes] at the 'Delete on Reboot' prompt. Click [No] at the Pending Operations prompt.

Run ETRemover.exe now. When it's done, follow the prompts, but don't restart yet. Do the below fixes first.

Run a scan in HijackThis. Check each of the following and hit 'Fix checked' (after checking them) if they still exist (make sure not to miss any):

O4 - HKLM\..\Run: [Microsoft Config 32] msconfigx32.exe
O4 - HKLM\..\RunServices: [Microsoft Config 32] msconfigx32.exe
O4 - HKCU\..\Run: [Microsoft Config 32] msconfigx32.exe

Reboot into Normal Mode. Run another scan with Kaspersky and post the results here along with a new HijackThis log.
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Old 11-10-2005, 12:01 PM   #11 (permalink)
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Join Date: Oct 2005
Posts: 22
OS: xp


Sorry for the slow response, had another busy week. Here are the logs, HiJackthis:

Logfile of HijackThis v1.99.1
Scan saved at 19:58:06, on 10/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\System32\msaconfig.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\virus stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\Run: [Microsft Configure 32] msaconfig.exe
O4 - HKLM\..\RunServices: [Microsft Configure 32] msaconfig.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsft Configure 32] msaconfig.exe
O4 - Startup: Punch! Super Home Design Help.lnk = C:\Punch! Super\P!ProHD.hlp
O4 - Startup: Punch! Super Home Design User's Guide.lnk = C:\Punch! Super\P!HDSuite.pdf
O4 - Startup: Punch! Super Home Design.lnk = C:\Punch! Super\P!HDSuite.exe
O4 - Startup: Uninstall Punch! Super Home Design.lnk = C:\Punch! Super\UNWISE.EXE
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

and Kaspersky log:

-------------------------------------------------------------------------------
KASPERSKY ON-LINE SCANNER REPORT
Thursday, November 10, 2005 19:47:35
Operating System: Microsoft Windows XP Professional, Service Pack 1 (Build 2600)
Kaspersky On-line Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 10/11/2005
Kaspersky Anti-Virus database records: 149539
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\

Scan Statistics:
Total number of scanned objects: 139771
Number of viruses found: 12
Number of infected objects: 15
Number of suspicious objects: 0
Duration of the scan process: 6539 sec

Infected Object Name - Virus Name
C:\found.000\dir0116.chk\0289073D Infected: Trojan-Downloader.Java.OpenConnection.v
C:\found.000\dir0116.chk\04D70BCE Infected: Exploit.Java.Bytverify
C:\found.000\dir0116.chk\0FB1677D.mpg Infected: P2P-Worm.Win32.Banuris.a
C:\found.000\dir0116.chk\2AA92B84 Infected: Trojan-Clicker.Win32.XMedia.g
C:\found.000\dir0116.chk\3B6C4AEF.htm Infected: Exploit.HTML.Mht
C:\found.000\dir0116.chk\41131D60.tmp Infected: Trojan-Downloader.Win32.Femad.p
C:\found.000\dir0116.chk\44D133DF.exe Infected: Trojan-Clicker.Win32.XMedia.g
C:\found.000\dir0116.chk\4ABF0537 Infected: Trojan.Java.ClassLoader.c
C:\found.000\dir0116.chk\6C9313BB Infected: Trojan.Java.ClassLoader.Dummy.a
C:\mmxeyn007.exe Infected: Trojan-Downloader.Win32.VB.sh
C:\System Volume Information\_restore{39D1CDBA-7D60-4474-BDE2-026DA9662DE3}\RP71\A0031998.exe Infected: Trojan-Clicker.Win32.Small.fx
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\J419G6MI\defrag[1].exe Infected: Trojan-Clicker.Win32.Small.fx
C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\J419G6MI\mmxeyn007[1].exe Infected: Trojan-Downloader.Win32.VB.sh
C:\WINDOWS\system32\i Infected: Trojan-Downloader.BAT.Ftp.ab
C:\WINDOWS\system32\msaconfig.exe Infected: Backdoor.Win32.Rbot.gen

Scan process completed.

Once again, thanks for your help and paitence.

Cheers Cleggsy
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Old 11-10-2005, 12:55 PM   #12 (permalink)
Asst Manager Security, Expert Analyst, Moderator, Security Team; Rangemaster, Moderator, TSF Academy
 
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Posts: 23,264
OS: N/A


cleggsy,

Your work appears to keep you pretty tied up.
May I ask if the computer is unused during the time you were kept busy at work?
If so, there's no problem. Malware can't morph if the computer isn't running.

Let me know if that's the case.

If the computer is in use during these times, we'll have to arrange a day when you're free.
It's pretty pointless continuing at the current rate.

Regards,
sUBs
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Old 11-17-2005, 10:28 AM   #13 (permalink)
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Join Date: Oct 2005
Posts: 22
OS: xp


Hi there! Ok this is my free weekend. From Saturday lunch time (UK) i will be free to try and fix my machine. So if you could post up what you want me to do, ill log on at the weekend, do the task and post a reply a.s.a.p. The computer is used when im at work, sometimes on the net, sometimes not. Many thanks for your continued help. Cheers Cleggsy.
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Old 11-17-2005, 11:24 AM   #14 (permalink)
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That's great.

Please post a current HJT log.
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Old 11-19-2005, 06:35 AM   #15 (permalink)
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Join Date: Oct 2005
Posts: 22
OS: xp


ok, here is my hijackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 14:33:39, on 19/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\WINDOWS\System32\msaconfig.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\virus stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKLM\..\Run: [Microsft Configure 32] msaconfig.exe
O4 - HKLM\..\RunServices: [Microsft Configure 32] msaconfig.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Microsft Configure 32] msaconfig.exe
O4 - Startup: Punch! Super Home Design Help.lnk = C:\Punch! Super\P!ProHD.hlp
O4 - Startup: Punch! Super Home Design User's Guide.lnk = C:\Punch! Super\P!HDSuite.pdf
O4 - Startup: Punch! Super Home Design.lnk = C:\Punch! Super\P!HDSuite.exe
O4 - Startup: Uninstall Punch! Super Home Design.lnk = C:\Punch! Super\UNWISE.EXE
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BD37450B-1D4A-496C-B0FC-A11EF582765E}: NameServer = 194.72.9.38 194.74.65.68
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

Thanks Cleggsy
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Old 11-19-2005, 08:08 AM   #16 (permalink)
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Run Cleanup! using the following configuration:

1. Click Options...
2. Set the slider to Standard CleanUp!
3. Uncheck the following:
  • Delete Newsgroup cache
  • Delete Newsgroup Subscriptions
  • Scan local drives for temporary files
4. Click OK
5. Press the CleanUp! button to start the program. Do NOT reboot/logoff when prompted.



Launch KillBox.exe & select the following options:
  • delete on Reboot
Select all the filenames listed below & then right-click & select Copy
  • C:\WINDOWS\system32\msaconfig.exe
    C:\found.000\dir0116.chk\0289073D
    C:\found.000\dir0116.chk\04D70BCE
    C:\found.000\dir0116.chk\0FB1677D.mpg
    C:\found.000\dir0116.chk\2AA92B84
    C:\found.000\dir0116.chk\3B6C4AEF.htm
    C:\found.000\dir0116.chk\41131D60.tmp
    C:\found.000\dir0116.chk\44D133DF.exe
    C:\found.000\dir0116.chk\4ABF0537
    C:\found.000\dir0116.chk\6C9313BB
    C:\mmxeyn007.exe
    C:\System Volume Information\
    C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\J419G6MI\defrag[1].exe
    C:\WINDOWS\system32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\J419G6MI\mmxeyn007[1].exe
    C:\WINDOWS\system32\i
* Go to the File menu, and choose Paste from Clipboard
* Click the RED X button.
* Click Yes at the Delete on Reboot prompt.
* Click Yes at the 'Pending Operations prompt'.



After you have rebooted, fix these with HijackThis:

O4 - HKLM\..\Run: [Microsft Configure 32] msaconfig.exe
O4 - HKLM\..\RunServices: [Microsft Configure 32] msaconfig.exe
O4 - HKCU\..\Run: [Microsft Configure 32] msaconfig.exe


Do another Kaspersky scan & post the resultant report with a new HJT log
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Old 11-20-2005, 09:54 AM   #17 (permalink)
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Hi, please excuse my stpidity but where can i find Cleanup! as i dont appear to have this program? Thanks Cleggsy.
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Old 11-20-2005, 10:20 AM   #18 (permalink)
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The oversight is solely mine. Please accept my apologies.

You may download CleanUp from here
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Old 11-20-2005, 11:57 AM   #19 (permalink)
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OK. Been through your insyructions and carried them out. Only problem computer froze at end of Kaspersky scan so lost my results, 2 hrs wasted. Have re-booted and will post latest hijackthis log up now while i re-scan Kaspersky. It had picked up 4 viruses & 6 infected objects.

Thanks Cleggsy.

Logfile of HijackThis v1.99.1
Scan saved at 19:53:33, on 20/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\mnmsrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe
C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\BT Broadband Help\bin\mpbtn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\virus stuff\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [DSLSTATEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslstat.exe icon
O4 - HKLM\..\Run: [DSLAGENTEXE] C:\Program Files\BT Voyager 105 ADSL Modem\dslagent.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\BTBROA~1\SMARTB~1\BTHelpNotifier.exe
O4 - HKLM\..\Run: [BBDial] C:\Program Files\BT Voyager 105 ADSL Modem\BT Broadband.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - Startup: Punch! Super Home Design Help.lnk = C:\Punch! Super\P!ProHD.hlp
O4 - Startup: Punch! Super Home Design User's Guide.lnk = C:\Punch! Super\P!HDSuite.pdf
O4 - Startup: Punch! Super Home Design.lnk = C:\Punch! Super\P!HDSuite.exe
O4 - Startup: Uninstall Punch! Super Home Design.lnk = C:\Punch! Super\UNWISE.EXE
O4 - Global Startup: BT Broadband Basic Help.lnk = C:\Program Files\BT Broadband Help\bin\matcli.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INETREPL.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/downloads/k...an_unicode.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{BD37450B-1D4A-496C-B0FC-A11EF582765E}: NameServer = 194.72.9.38 194.74.65.68
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
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Old 11-20-2005, 06:04 PM   #20 (permalink)
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My System

Log is clear here....just waiting for that Kapersky log.
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